Vocational Rehabilitation Services Melissa Deletetsky Standards Development & Performance...

Vocational Rehabilitation Services

Melissa DeletetskyStandards Development & Performance Measurement

May 2006

Apr 21, 2023 © Council on Accreditation 2005 All Rights Reserved

Vocational Rehabilitation Services (VOC) Purpose Statement

Individuals with disabilities who receive vocational rehabilitation services achieve increased community integration, social inclusion, and self-determination, through the realization of their vocational goals.


What services will be reviewed using VOC

• Previously reviewed under S34, Employment and Vocational Services

• Population: Persons with disabilities• Services: Counseling, career planning, training,

support services, and job placement• Outcomes: Community integration, social

inclusion, self determination• NAs in section for each vocational service


What are indicators of a Strong VOC Program?

Individualized Placements– Extensive vocational Assessment (VOC 3.01)– Personalized Vocational Plan based on

Assessment (VOC 4.02)– Plan developed with individual (VOC 4.01)– Requires continuous involvement of the

individual (e.g. VOC 7.01, 8.01, 10.01, etc.)


Protection against Exploitation(strong indicators cont.)

VOC 5The program is guided by a service philosophy

that…prohibits the exploitation of service recipients.

Interpretation: Exploitation can include excessive work hours, poor working conditions, or inappropriate compensation. Service recipients should be treated in compliance with all applicable legal requirements and in the same manner as any other employee of a similar work environment.


Core Concept Highlights

• Service Delivery Integration:– G8, Intake Assessment and Service

Planning– G9, Service Delivery

• Access to Services (VOC 1), Screening (VOC 2), Vocational Assessment (VOC 3), Individualized Vocational Planning (VOC 4), Service Philosophy (VOC 5), Case Closing (VOC 12), and Aftercare (VOC 13)


Core Concepts cont.

• VOC 6: Skill development training

• VOC 7: Vocational Evaluation Services

• VOC 8: Work Adjustment Services

• VOC 9: Job Development and placement

• VOC 10: Supported Employment

• VOC 11: Work Services

• VOC 14: Personnel


Evidence of Implementation

• Pre-site– Procedures– Service descriptions– Standardized Assessment Tools – Training Curricula

• On-site– Job Descriptions– Interviews

Vocational Rehabilitation Services Melissa Deletetsky Standards Development & Performance...

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