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Table of content

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Table of content1 Standard Process: Vehicle Procurement and Sales

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1 Standard Process: Vehicle Procurement and Sales

PurposeThe typical scenario when using VMS revolves around the procurement and sale of new vehicles. As importer, you procure vehicles from one or moremanufacturers and sell them to your dealers or directly to large end customers, for example, rent-a-car companies.This process is supported by VMS in both directions:

Pull strategy: the requirement/sale can trigger procurement (

MTO = Make-to-Order, make-to-order production)Push strategy

: procurement can come before sales ( MTS = Make-to-Stock, make-to-stock production)The technical and business integration of all processes and business partners in VMS allows you to shorten delivery times and in the case of MTO considercustomer requirements and therefore increase customer satisfaction.

PrerequisitesVMS has been installed in your system; your dealers have access to this system via Internet. Your system is linked to the manufacturer (OEM) systems viainterfaces.

Process FlowThe end customer would like to purchase a vehicle with specific features and approaches one of your dealers.The dealer searches your stock using the Internet to see if an appropriate vehicle exists.If yes, the dealer enters additional characteristics for the vehicle, which are then installed later in the course of local rework activities (for example, installing

a radio, dog grate, telephone, different tyres etc.). He/she then determines the price for the desired configuration and creates a sales order in your system forthis vehicle (scenario: make-to-stock production).

If no, the dealer also creates a sales order, but not for an existing vehicle. He/she creates a sales order for the customers dream car. The importer then creates apurchase order for this vehicle at the manufacturers and thus triggers production (scenario: make-to-order production).

Status updates per EDI from the manufacturer give you and the dealer up-to-date information on the status of the vehicle, in other words, information on theprogress in production or delivery. The dealers have access to this information via Internet and can forward the information directly to the end customers.

VMS supports vehicle procurement and sales, including all the postings involved and oversees the entire business process until the time when your dealerdelivers the desired car to the end customer.

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