Visually enabled business processes to enrich the user experience

© 2013 SAP AG. All rights reserved. 1 A collaboration of:

Visually Enabled Business Processes to

Enrich the User Experience

Kevin Morrow

Product Management Utilities

© 2013 SAP AG. All rights reserved. 2

Legal Disclaimer

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the

permission of SAP. This presentation is not subject to your license agreement or any other service or subscription

agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related

presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation

and SAP's strategy and possible future developments, products and/or platforms directions and functionality are all

subject to change and may be changed by SAP at any time for any reason without notice. The information on this

document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document

is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of

merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and

may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, and

shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential

damages that may result from the use of this document. This limitation shall not apply in cases of intent or gross

negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ

materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements,

which speak only as of their dates, and they should not be relied upon in making purchasing decisions.


What I will cover

Introduction

Spatial vision

Spatial awareness in business processes

Spatial analytics

Unified data platform


In today’s world of Big Data

You need to manage all types of data

80% of all data contains some reference to

geography*

100% of all businesses operate in a

geographic context

* Franklin, Carl and Paula Hane, “An introduction to GIS: linking maps to databases,” Database. 15 (2) April, 1992, 17-22


What if you could improve the

value of business data by….

Enriching it with geographical context,

Visualizing its shape, and

Presenting it in real-time…


…to improve business efficiency and decision-making

while reducing costs?

Humans have enormous visual bandwidth

for understanding multi -dimensional data “Visual quality metrics and human perception” Ben Schneiderman, ACM 2010


The challenge:

Silos of information create a disconnected picture….

Business Applications

Geographic Information

Systems (GIS)

Engineering Systems

Master data

Transactional data

Analytical data

Maps & topologies

Geographical data

Analytical data

Models & diagrams

Engineering data

Animations

Business Intelligence

(BI) Applications

Historical data

Conformed data

Predictive data


Spatial systems

Our Customers have struggled with Important Questions

SAP unwittingly has been part of the “problem”

2

3

4

1. Which spatial system has my data and

which version ?

2. How do I sync data between business

and spatial systems ?

3. How do I access my business data from

my spatial client tools ?

4. How do I merge business and spatial

data with my operations systems ?

5. How do I connect and sync spatial data

to mobile devices ?

6. How to I provide web access of data in

multiple systems

1

6

5


Manage business processes

within geographic or 3D

visualization context

Enrich analytics

with geographic

and 3D visualizations

Streamline data processing

with a unified platform

Increase the value of your business data

The E2E spatial business process


Spatial HANA (spatially enabled SAP)

Spatial SAP landscape – Consolidated 2D/3D visualization

Enablement of End-to-End Spatial Business Processes

Engineering

Design

Systems

Data load and

cleansing

Spatial data consolidation

and management

Native

VDS file

support

SMP with

Esri/VE

controls

Connected/Disconnected

Mobile Access GIS cloud

services eg.

Esri, Nokia

Lumira map

analytics

VE model

analytics

UI5

CVOM

Esri/VE

viewer

Native GIS

clients, eg.

ArcMap UI technology

Data Services VE

Generator

GIS eg. Esri

possibly running

on HANA SAFE

FME

GIS

data

storage

Native VE

clients

UI5

Visual

Business

viewer

Vision

The GIS(s) may be from any

vendor. It is used as a

spatial data source to the

spatial SAP central data hub


Spatial and Visualization Solutions

From SAP and partners

Applications & Analytics

Es

ri A

rcG

IS f

or

Serv

er

Information Management

Real-time Data Management

Geographic enablement of applications, mobile, BI Map

Co

nte

nt &

Serv

ices

(e.g

. No

kia

HE

RE

, To

m T

om

, Es

ri)

SAP Visual

Business

SAP Visual

Enterprise (3D)

SAP BusinessObjects BI

(Visual SDK) Geo.e

framework

SAP Mobile

Platform

SAP HANA

SAP Enterprise Asset

Management

SAP Real Estate

Lifecycle

Management

SAP Transportation

Management SAP BusinessObjects

Integration for Esri GIS

SAP Work

Manager SAP Lumira

Spatially-enabled

Examples……

SAP Data Services


Why SAP?

Increase the value of business data

Manage business processes

within geographic or 3D

visualization context

Enable faster decision making

with visual insight

Increase understanding of what,

where, why, and how

Deliver new insight to business

users on laptops, tablets, or

smart phones

Streamline business, spatial

& visual data processing

Improve productivity by

embedding maps in

applications

Reduce ambiguity with

visualizations

Gain contextual awareness of

real-time situations

Enrich analytics with geographic

and 3D visualizations

Accelerate speed of complex

data processing and analysis

Ensure trust in information with

complete and accurate data

Seamlessly deploy geo-content

from leading providers


Customer Use Cases:

Increasing Business Data With Spatial & Visualization Content

Rapidly identify high-risk

assets close to

structures and people

Predict maintenance

from GPS data

embedded in tires

Improve field service

with correct addresses &

geo-location


Manage Business Processes

within Geographic and

3D Visualization Context


Real

Estate

Management

Field Workforce

Management

Customer

Relationship

Management

Public Sector Transportation

Industries

Retail and

Consumer

Products

Energy

& Resources

Spatially-

Enabled

Business

Processes

Financial

Services Manufacturing

Maintenance

Logistics &

Routing

Risk

Management

Enhance Business Processes with Geographic Content Enhance operational efficiency

Embed maps and spatial content in

SAP enterprise applications to improve

business processes

Provide intuitive spatial 5D (X,Y,Z,

time, data) navigation

Extend spatially-enabled business

processes to field workers

Add location as a critical attribute to

analytics to drive better decision

making

Leverage existing investments in

Geographic Information Systems (GIS)

and CAD systems

Asset

Management


Geographical Enablement of SAP ERP Enhance SAP applications to display spatial data

A services package offered by SAP – built in partnership

with Esri – as a framework to geo-enable master data

and transactional data from business processes that run

in SAP ERP

GEO.e uses a dedicated Esri ArcGIS for Server to store

geometry related to SAP information

Geo.eXplorer View that enables business users to start

processes, visualize, filter, search for objects on a map

(functional location, equipment, linear assets,

notifications and work orders)

API’s that enable integration with Esri ArcGIS for Server

Gain geographical insight about objects on map

Increase productivity and operational efficiency

Optimize planning and improve maintenance

Increase compliance with regulations

What is GEO.e?

Key capabilities

GEO.e

framework

Esri ArcGIS

for Server SAP ERP

Geo.eXplorer

View

SAP Enterprise

Asset

Management

SAP Real

Estate

Lifecycle

Management

Geo.eXplorer

View

Spatially-enabled,

SAP ERP applications

SAP HANA Value


Example: SAP Enterprise Asset Management Manage assets within context of location

Embed spatial content within SAP

application

Manage physical assets within context of

location

Production equipment

Machines

Vehicles, etc.

Seamlessly switch between SAP UI and

spatial view

Visualize, filter, search for assets on map

View (drill-down through) multiple map

layers


Business objects in SAP EAM Use case - Linear Asset Management

I know it exists but ???

What does this pipeline section look like?


Business objects in SAP EAM Integration of LAM and GIS data – Enhanced visualization


Example: SAP Real Estate Lifecycle Management Manage mining leases from exploration, operation & reclamation

Embed spatial content within SAP

application

Manage real estate assets within context

of location

Parcels

Mining leases

Land deeds, land rights

Buildings

Seamlessly switch between SAP UI and

spatial view



layers


Integration with native GIS clients Esri ArcMap


SAP Visual Business toolbox for SAP Business Suite Deliver intuitive navigation through business data

UI toolbox (SDK) that enables rapid building of interactive

2D, 3D, and map-based graphics that can be embedded in

SAP and non-SAP applications

Visualize applications in real-time

Easily adjust UI views as business needs change

Make informed decisions based on visual data

Examples: customer service analysis, logistics analysis,

plant engineering oversight, replenishment management

SAP Visual Business

(UI toolbox)

SAP ERP Non-SAP

Visually-enabled, SAP applications*

Custom

Applications

SAP Transportation

Management

SAP HANA

Visualization: Geographical 2D & 3D business,

transactional, fully interactive and in real-time

Configuration: Independent of map provider

configuration without development

Pre-built UI integrations: SAP GUI, WebUIF, Web

Dynpro, FPM, UI5

Simple API in ABAP & JavaScript for rapid development

* Examples: SAP Transportation Management, SAP Event Management, SAP

Extended Warehouse Management, SAP CRM, SAP Fraud Management, SAP

AppDesigner

What is SAP Visual Business?

Value

Key capabilities


Example: Visualization in SAP Transportation Management Improve planning process for transporting goods

Embed visualizations within SAP

application

Track transportation of goods

Provide alternate routes

Project deliveries to centers

Create logistics network

Display visual relationships between

business objects from different tables

(e.g. trucks, orders) on a map

Use drag and drop to modify plans on

map

Zoom in or out to show more or less

details


SAP Visual Enterprise for SAP Business Suite Integrate 3D visualizations with business data

A suite of solutions that can help unify plant, product, etc.

information across systems such as CAD, product lifecycle

management, enterprise asset management, manufacturing,

and ERP

Work instructions: Enable 3D animated, step-by-step,

language-independent, procedural instructions

3D publishing: Provide 3D model-based document

authoring and publishing to a variety of industry standard

2D and 3D formats

Spatial analytics: Use visual information for search, query,

and spatially-relevant analytics and reporting

Accelerate decision making by combining 3D visualizations

and business data

Improve efficiency with graphical animation of procedures

Facilitate proper procedure execution; improve technician

productivity

Reduce document authoring and publishing costs

SAP Visual Enterprise

Author

SAP Visual

Enterprise

Navigator

SAP Business Suite

CAD system

SAP Visual Enterprise

Generator

SAP Visual

Enterprise

Viewer

SAP Visual

Enterprise

Access

Create 3D animations inside

applications or documents

Translate CAD files to support

engineering, manufacturing,

maintenance

View & interact with

published content

Search by context &

metadata Generate reports / dashboards

to control assets

Key capabilities

Value

What is SAP Visual Enterprise?


Overview of SAP Visual Enterprise Suite Use visualizations to understand and act

CAD Translation

Lightweight File

Generation

Automated Process

Creation

Asset Management

Asset Browse and

Search

Asset Version Control

Dashboards

Reporting and

Administration

High Performance

Model Fly-through

Spatial Query

Search by Context and

Metadata

Visual Business

Intelligence

3D Animations

Tech Document

Publishing

Photo-realistic Imagery

User Interface

Configurability

Collaboration

View and Mark-up

View 3D Models and

Animations

View 3D in

MS-Office & PDF


Example: SAP Visual Enterprise in Research & Development Improve collaboration and reduce costs

Combine 3D CAD and business data to

support work processes

Create 3D animation and render rich

visual content in applications and

documents

View and interact with published content

Enable search and query against visual

information

Enable faster retrieval, analysis, and

understanding of information


SAP Mobile Platform: Spatial Enhancement API Embed geospatial data in mobile applications

An Open UI API delivered via the SAP Mobile platform that

enables application integration and UX enrichment by

applying standard models and protocols delivered by SAP to

interact with data and screens

GIS integration: Create of client-side controls in UI to embed

geographical data from Esri ArcGIS for Server into mobile

applications

Native platform support: iOS, Android, Windows

Help business users

Find “Near Me”

Filter by functional location, equipment location

View work orders & notifications by location

Increase productivity and operational efficiency

Gain geographical insight about enterprise assets

Optimize planning and improve maintenance

Improve customer service

SAP ERP

SAP Mobile Platform

(Spatial enhancement API)

Esri ArcGIS

for Server

Spatially-enabled,

SAP ERP applications

Open UI

control

SAP

Work

Manager SAP

Service

Manager

Open UI

control

Spatially-enabled,

mobile applications

Planned Key capabilities

Value

What is the spatial enhancement API?


Example: SAP Work Manager Help field workers to access business & spatial data in single view

Embed spatial content within SAP mobile

application

Manage work assets within context of

location

Work orders and notifications

Equipment

Functional Locations

Run natively on iOS, Android and

Windows



layers


Enrich Analytics with

Geographic and 3D Visualizations


Options for SAP BusinessObjects and Esri Integration Combining Business with Geospatial Information

SAP Offerings

SAP Lumira is planned to be the first product to support native Esri integration

Other products such as Design Studio, Web Intelligence and Crystal Reports are planned to

follow

Partner Offerings

Galigeo, including the recently acquired assets from APOS Systems, Inc., enable Esri

integration for SAP Dashboards, SAP Web Intelligence, and SAP Crystal Reports

Esri is planning to release an add-on for SAP Dashboards and other SAP business

intelligence products that enables native integration


Enterprise Location Intelligence

Combine business with geospatial information

SAP BusinessObjects BI Clients

Dashboards | Exploration | Reporting

SAP BusinessObjects BI Platform

APOS Location

Intelligence

Solution

Esri ArcGIS for Server

Fusion of business intelligence (BI) and

GIS

Power to drill, filter & analyze location

intelligence

Mash up geo maps with real-time analytics

Combine geospatial,

operational & analytical data

Bi-directional integration between SAP

BusinessObjects BI platform and Esri

ArcGIS for Server via APOS Location

Intelligence Solution


SAP BusinessObjects BI Clients

Planned Integration Between SAP BOBJ, Esri and HANA Combining Business with Geospatial Information


HTML5 Visualization Platform (CVOM*)

3rd Party GIS & Map Container

Geospatial

Data Types &

Processing

ArcGIS

JavaScript

API

* Common Visualization Object Model


SAP BusinessObjects BI Platform: Visualization SDK Embed common visualizations in BI tools or applications

Common Visualization Object Model (CVOM) is a

standard HTML5 visualization platform and SDK used by

SAP BusinessObjects BI clients and other applications to

deliver visualizations

Rich library of 50+ charts and visualizations

Overlay charts with geo-spatial data for location-based

insight

Support for mobile devices and next-generation Internet

browsers

SDK / API to customize existing charts and create new

visualizations

Improve decision making with high-impact visuals in BI

and applications

Assist business users in making sense of Big Data with

advanced visualizations

SAP HANA


(Visualization SDK CVOM)

SAP Lumira

Esri ArcGIS

for Server

APOS Location Intelligence

System

SAP ERP

SAP BusinessObjects

Dashboards SAP BusinessObjects

Explorer

Location intelligence

delivered via BI tools

Key capabilities

Value

What is the Visualization SDK?


Example: SAP Lumira and SAP HANA Gain business insight with geospatial healthcare analysis

Access and visualize data using self-service

BI tool

Visualize patient data by:

Heat maps based on postal code regions

(stored in SAP HANA)

Proximity to medical institutions (stored and

clustered in SAP HANA)

Point of interest


Add-On Product by Esri: “Esri Maps for SAP BusinessObjects”

Native BusinessObjects report creation



Define map content



Resulting Dashboard with integrated Map


Streamline Data Processing

With a Unified Platform


SAP HANA

Real-time Replication Services Data Services In-Memory Database

Planning and Calculation Engine R and Hadoop Integration Predictive Analysis & Business Function

Libraries

Information Composer and Modeling

Studio Spatial Processing Text Search & Text Analysis

SAP HANA A platform for a new class of real-time analytics and applications

Real-time Applications

Real-time Analytics

Real-time Platform

Operational Reporting

Core Business

Acceleration

Database

Data Warehousing

Planning and

Optimization

Mobile

Predictive & Text

Analytics on Big Data

Sensing

and Response

Cloud


SAP HANA Spatial Data Processing Develop and deploy spatially-enabled analytics and applications

In-memory platform for analytics & applications,

including real-time processing of business and spatial

data

Optimized spatial processing: Store and process

spatial data

Geo-content and geo-services: Native, seamless

integration with map content and services

Spatial application development platform: Quickly

develop and deploy spatially-enabled applications

Implements ISO/IEC 13249-3 standard and Open

Geospatial Consortium (1999 SQL/MM standard)

Real-Time

Data

Spatial Data

Business

Data Spatial

Data

Types

Spatial

Functions

Calc

Model /

Views

Geo-

Content

Geo-

Services

Column

Spatial

Storage

SAP

HANA OLTP Analytics Planning Predictive Text Spatial

Real-time processing of large volumes of business and

spatial data for improved efficiency & insight

Key capabilities

Value

What is SAP HANA, spatial data processing?


Example: SAP HANA Spatial Data Processing Rapidly identify high-risk assets close to structures & people

Leverage native geo-spatial capabilities to

store, pre-process, compute, and analyze

huge volumes of spatial data in real-time

Combine spatial data with historic

operational data for new insights

Use spatial visualizations to identify and

select assets at risk

Enable ad-hoc queries to identify high-risk

assets to:

Reduce outages

Reduce maintenance

Minimize catastrophic failures


SAP Data Services Integrate, cleanse, and enhance with geo-coding

A foundation to move, improve, and govern data from a

variety of data targets and sources

ETL & ELT: Extract, load, transform data from a variety of

data sources

Data quality management: Parse, correct, validate, match,

de-duplicate data, and consolidate records

Address cleansing: Partner with 30+ postal authorities

Geocoding: Associate geographic coordinates (latitude &

longitude) with addresses and zip codes

Partnerships: Nokia Navteq, TomTom, and more

Data quality assessment: Continuously monitor the quality

of data based on reusable business rules

Access relevant data regardless of data type or source

Improve data quality for more effective decision making and

business operations

SAP HANA

Esri

ArcGIS

for

Server

Spatial Data

Analytical Data

Engineering Data

SAP Data Services

Geo-content

Transaction Data

• Load

• Cleanse

• Enhance (geocode)

Key capabilities

Value

What is SAP Data Services?

Cloud based

GIS services

eg. Nokia,

Esri


Example: SAP Data Services Enable accurate geographic searches of locations

Example: Find the store closest to the customer location

Customer Resident

Retail Location

Cust Name Customer Address Geo Code Closest Store

#

Margaret Roberts 1429 W Elizabeth St., Fort Collins, CO

80522

(40.575874, -

105.101652) 1544

Neil Nevue 942 California Ave, Salt Lake City, UT,

84115 (40.74043, -111.935701) 4403

Rapidly process large volumes of data in

both batch & transactional modes

Use address cleansing for precise results

Enhance address with geocodes

Enable POI text search and radial search

Deliver reports that provide more insight

when accurate location data is available


Spatial HANA (spatially enabled SAP)

Spatial SAP landscape – Consolidated 2D/3D visualization

Enablement of End-to-End Spatial Business Processes

Engineering

Design

Systems

Data load and

cleansing

Spatial data consolidation

and management

Native

VDS file

support

SMP with

Esri/VE

controls

Connected/Disconnected

Mobile Access GIS cloud

services eg.

Esri, Nokia

Lumira map

analytics

VE model

analytics

UI5

CVOM

Esri/VE

viewer

Native GIS

clients, eg.

ArcMap UI technology

Data Services VE

Generator

GIS eg. Esri

possibly running

on HANA SAFE

FME

GIS

data

storage

Native VE

clients

UI5

Visual

Business

viewer

Vision

The GIS(s) may be from any

vendor. It is used as a

spatial data source to the

spatial SAP central data hub


Legal Disclaimer

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the

permission of SAP. This presentation is not subject to your license agreement or any other service or subscription

agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related

presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation

and SAP's strategy and possible future developments, products and/or platforms directions and functionality are all

subject to change and may be changed by SAP at any time for any reason without notice. The information on this

document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document

is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of

merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and

may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, and

shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential

damages that may result from the use of this document. This limitation shall not apply in cases of intent or gross

negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ

materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements,

which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

Visually enabled business processes to enrich the user experience

Technology

Transcript of Visually enabled business processes to enrich the user experience