Visualizing UX for Remote Team Alignment

@JimKalbach

1. Visualizing UX2. Remote work

PART 1

You’ve got to start with

the customer experience

and work back toward

the technology –

not the other

way around.1997

Created by Effective UI

Erik Berkman (author of Designing Mobile Interfaces)

Individuals

Organization

Value

“Diagrams are compelling documents that invite

engagement by others.”

COLLABORATION

EXAMPLE: SNAP SUPPORT

PART 2

ROBERT KAPLAN& DAVID NORTON

“Linking the Balanced Scorecard to Strategy” 1996

REMOTE WORK

POLL

Survey on Remote Design

• 275 designers from around the world

• Mostly digital product designers

• Companies from one to over 10,000

FREQUENCY OF REMOTE WORK

CHALLENGES

QUALITY OF WORK

REMOTE DESIGN

• Visual

• Divergent

• Iterative

REMOTE DESIGN THINKING

Hanno.co: “Getting into remote design thinking with MURAL”https://logbook.hanno.co/remote-design-thinking-with-murally/

SKETCHING

Nathan Curtis, “Sharing Sketches Remotely”http://www.eightshapes.com/blog/2011/08/19/sharing-sketches-remotely/

REMOTE BRAINSTORMING

Jeff Gothelf: “Remote collaborative brainstorming and sketching”http://www.jeffgothelf.com/blog/remote-collaborative-brainstorming-and-sketching-part-i/

LEAN UX

DESIGN STUDIOS

DESIGN STUDIO

USER STORY MAPPING

Work is not a place, it’s what you accomplish with others

@JimKalbach

LinkedIn Group: Effective Remote Design

Workshop: “Mapping Experience”

UX STRAT Conference, Tuesday Sept 8, Athens GA

Danke schön