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www.heart-nta.orgANNUAL REPORT | 2012-2013

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Vision

A Jamaican workforce trained and certified to international standards, stimulating employment-creating investments, contributing to the improved productivity, competitiveness and prosperity of individuals, enterprises and the Nation.

Contents03 Message from the Minister of Education

04 Chairman’s Message

06 Board of Directors

08 Committees of the Board

09 Corporate Governance Report

10 Audit Committee Report

11 Board of Directors’ Compensation

12 Executive Director’s Message

15 Executive Team

16 Executive Compensation

17 Success Story - Patricia Henry

19 Performance of the National Training System

24 WorldSkills Jamaica in Brazil

25 WorldSkills Jamaica 2010

26 HEART’s 30th Anniversary Celebrations

28 Success Story - Morris Livingstone

29 Ebony Park Agro-Processing Facility Gets Major Cash Injection

30 Values Icon - Andrew Mitchell

31 The Junction Campus Renamed the Derrick Rochester Campus

32 HEART and JUTC Sign MOU

33 Social Responsibility Report

35 Success Story - Marion Brown

36 HEART Hosts South African Delegation

38 Auditor’s Report

40 Financial Statements and Accompanying Notes

81 Our People

82 Our Locations

The 2012-2013 Annual Report of the HEART

Trust/NTA, reflects the strategic objectives,

set to guide the operation of the Agency in

meeting its performance targets. As an Agency of

the Ministry of Education, HEART Trust/NTA has to

support national development goals as outlined

in the 2030 Plan. It must also give support to

those emergent policies and progammes which

will result in the strengthening of partnerships for

training and workforce development.

MESSAGE FROM THE Minister of Education

Hon. Rev. Ronald Thwaites, MP, JP

Jamaican learners and workers continue to rely on the ability of HEART Trust/NTA, to provide them with the requisite training and certification to meet local, regional and international standards. This is the process by which they will be prepared to break the cycle of unemployment. lt is of critical importance, that the training programmes be guided by the relevant job market information, and the needs of those companies, businesses and entities which provide the needed funding for the Agency.

The UNESCO’s TVET Strategy (2010–2015) recognizes the “indispensable role of TVET in socio economic development and the quality of life challenges”. We must intensify our efforts at ensuring that this brand of

education be equitably placed and recognized in the education system and society.

l give my full support to the management and administration of the HEART Trust/NTA, in the fulfillment of the vision and mission of the organization.

Hon. Rev. Ronald Thwaites, MP, JP Minister of Education

HEART Trust/NTA ANNUAL REPORT | 2012-20133

The period under review (2012-2013) was special and memorable for several reasons, not the least of which was the celebrated milestone of thirty years of the organization’s existence. The period was also one of challenges,

changes, and repositioning. Before focusing on the highlights of the year, this is a good point to pause and briefly remind readers of the history, mission, and purpose of the HEART Trust/NTA.

This organization was established by the H.E.A.R.T. Act of Parliament 1982 to inter alia: a) Develop, encourage, monitor and provide finance for training schemes for employment of trainees; b) Provide employment opportunities for trainees; c) Direct or assist in placement of persons seeking employment in Jamaica; and d) Promote employment projects. In 1991 the functions of the organization were broadened to include the roles of a National Training Agency - mandated to coordinate, facilitate the development and quality assurance of Technical Vocational Education and Training (TVET) in Jamaica.

Significant Achievements in Corporate Governance & Management:1) The newly appointed Board of Directors completed its orientation and Corporate

Governance Training; and started the work on strengthening/enhancing existing policies, and the development of new ones to guide the organization’s repositioning.

2) The Board held its first and very successful Strategic Planning Retreat in September, 2012; and established seven Board Committees to provide policy guidance and support to the Management team. The Board Committees are: Audit; Corporate Governance; Finance; Human Resources; Information Communication Technologies; Projects & Programmes and Stakeholders Interface.

3) Three divisions of the HEART Trust/NTA have been reconfigured and reorganized with some new functions and directives that are more directly focused on: Workforce Development and Employment; Information Systems & Technical Services; and TVET Integration & Support Systems.

4) On February 16, 2013, the Organization saw a transition in its leadership - with the appointment of a new Executive Director, Dr Wayne Wesley. Dr Carolyn Hayle, ended her 3-year seconded assignment with the organization on November 14, 2012. Mr Cedric McCulloch (a member of the Board) was appointed to serve as interim Executive Director, during the period November 16, 2012 to February 15, 2013.

5) The completion of a comprehensive external audit by the Auditor General’s Department, which pointed to weaknesses in some systems and processes. This has resulted in some important operational changes; and at the Corporate Governance level, the development of new policy guidelines and support systems - including a comprehensive set of internal Audit Policy Guidelines.

Major Challenges and Our Corporate Governance Responses:The year under review started with some major challenges facing the organization, including: i) the rising levels of unemployment, particularly among young people; ii) the dilemma of having persons trained in some skill areas but not being able to find jobs;

Message from the CHAIRMANDr Moses Peart

4HEART Trust/NTA ANNUAL REPORT | 2012-2013

iii) the effects of the harsh global economic climate, which has been having significant negative repercussions in Jamaica’s economy - thereby making it even more difficult for new jobs creation, even for trained persons; iv) the still unsettled state of TVET in Jamaica and the wider Caribbean, as reflected in the lack of related clear policies, and an underdeveloped National Qualifications Framework (NQF) which would allow for the easy mainstreaming and full integration of TVET into the established education & training systems of the country and the region.

The above listed as well as other significant challenges have clearly pointed to the need for some changes in the modus operandi and focus of the HEART Trust/NTA. At the beginning of the year Cabinet, upon the recommendation of the Honourable Ronald Thwaites, Minister of Education, approved the appointment of a new Board of Directors for HEART Trust/NTA; and this Board (introduced elsewhere in this annual report) immediately set about to guide the necessary changes in policies and procedures to ensure the effective strengthening of systems and capacities, and begin the desired repositioning of the organization. Some of the major changes started in the organization for the 2012-2013 year include:

i) A deliberate shift away from the existing “business model” in the operations of the organization, to focus more directly on the role of a National Training Agency and the original mandate of the HEART Trust/NTA, with special emphasis on new priorities of the Government, and by extension the priorities of the Ministry of Education;

ii) A rethinking & refocusing of the initiative regarding: “The creation of a pathway from technical and vocational areas of training to tertiary level institutions”- which resulted in the launch of four “workforce colleges” (with some design & development challenges) - to focus on better informed, systematically designed, approved, and accredited higher-level customized training programmes targeted at workforce development, and the priorities of the education & training sector.

iii) A shift away from the dichotomy of: “Technical/Vocational Skills” vs “Academic Education” as parallel tracks in the education and training system - to a fully integrated TVET System, with the inclusion of personal development/soft skills; and the scope for multiple options in the full range of training in: Science, Technology, Engineering, & Mathematics (STEM).

These and other important changes are designed to enable the HEART Trust/NTA to be more proactive, as well as responsive, to the needs of the economic sectors; and to meet

the training needs of individuals in the country. To guide the Organization through this necessary repositioning, the Board of Directors provided seven strategic objectives to the HEART Trust/NTA Management Team. These Corporate Strategic Objectives are:

1) To ensure the alignment of the organization’s Strategic & Operational Plans with existing mandates of the HEART Act; as well as with the priorities of the government.

2) To strengthen the interface between the Ministry of Education and the HEART Trust/NTA, in support of emergent policies and programmes; and develop/strengthen (private & public) partnerships for training and workforce development.

3) To enable the capacities & capabilities for generating relevant/real-time data from society, institutions, businesses/industry & labour-markets to inform the design, development & delivery of TVET programmes.

4) To provide support for human capacity-building in training schemes; and enable the development of learning support systems to ensure proper implementation, accreditation, & articulation of integrated TVET systems & programmes in Jamaica, and the Caribbean.

5) To identify and support opportunities for on-the-job training; and design, develop and support training programmes of higher order skills & competencies for job-placement, employment, and job-enhancement.

6) To develop and enhance proper Monitoring and Evaluation (M&E) and Quality Assurance (QA) systems for inputs, processes, & outputs of HEART Trust/NTA operations; and the TVET System.

7) To reposition the HEART Trust/NTA through a rationalized structure, improved public image; and an enhanced customer service culture.

On behalf of my colleague board members, I wish to thank the entire family of HEART Trust/NTA – including all stakeholders in the public and private sectors, for their continuing commitment and support of the organization over the last year. I invite everyone interested to join us as we move forward with renewed commitments, efforts, contributions and expectations of great achievements in the next year and beyond.

Moses Peart, Ph.D.Chairman


BOARD OF DIRECTORS

Left to right:

DR MOSES PEARTChairman

DR PAULINE KNIGHT

PROFESSOR GOSSETT OLIVER

DR FRITZ PINNOCK

BRIGADIER ROCKY MEADE

Left to right:

MR ADRIAN SPENCER

MR CLEMENT RADCLIFFE

MS DEBBIE-ANN ROBINSONCorporate Counsel

MR BARRINGTON WHYTE

MR RUEL REID


Left to right:

MR STEVEN WHITTINGHAM

MR RICKERT ALLEN

DR WAYNE WESLEYExecutive Director

MR DONALD GITTENS

MR CEDRIC MCCULLOCH

Left to right:

MR GRESFORD SMITH

MS VERICA BENNETT

MR ANTHONY EWBANKS

Reverend Father KINGSLEY ASPHALL


BOARD Sub-Committees

April 1, 2012–March 31, 2013

Audit

• Mr Barrington Whyte – Chairman • Mr Donald Gittens• Ms Carlene Ferguson (appointed February 27, 2013)

• Ms Rosemarie Henry• Mr Courtney Miller• Mr Henry Pratt (resigned September 21, 2012)

• Ms Nicola Reid• Mr Ruel Reid • Ms Hope Wint (appointed February 27, 2013)

• Mr Rickert Allen – Chairman • Dr Pauline Knight • Mrs Janelle Muschette-Leiba• Brigadier Rocky Meade • Mr Michael Tucker

• Mr Steven Whittingham – Chairman • Mr Robert Clarke• Dr Fritz Pinnock• Mr Adrian Spencer • Mr Lenworth Taylor• Mr Barrington Whyte (ex officio)

• Mr Gresford Smith – Chairman • Reverend Father Kingsley Asphall • Mr Donald Gittens• Mr Ruel Reid

• Mr Adrian Spencer – Chairman • Mr Anthony Ewbanks • Professor Gossett Oliver• Mr Carlton Samuels

• Brigadier Rocky Meade – Chairman • Ms Verica Bennett • Mr Anthony Ewbanks • Dr Fritz Pinnock

• Dr Pauline Knight – Chairman • Reverend Father Kingsley Asphall • Dr Charles Douglas (appointed January 23, 2013)

• Mr Cedric McCulloch • Mr Clement Radcliffe• Mr David Wan (appointed January 23, 2013)

Corporate Governance

Stakeholder Interface

Projects & Programmes

Information Communication Technologies

Finance

Human Resources


REPORT Corporate Governance

Chairman, Mr Rickert Allen

During the period, the Corporate Governance Committee continued to maintain oversight of the systems and processes used to govern the Organisation, and to monitor their alignment with the applicable legislation, policies and Social Responsibility.

As part of the renewed drive for compliance, efficiency, accountability and productivity, the Committee achieved the following: • Review of Terms of Reference• Review of re-aligned Organisational Structure • Evaluation of the Organisation’s Policy Review

mechanism• Review of the Job Evaluation Process • Facilitated Governance training for the Board, its

Committees and the National Council on Technical and Vocational Education and Training

• Facilitated Board sensitization on the updated Corporate Governance Framework for Public Bodies (revised October 2012); and Cybercrime

Other issues addressed by the Corporate Governance Committee were:• Implementation of Enterprise Risk Management

Framework • Review of the Social Responsibility Framework • Revision of Code of Ethics for the Organisation • Evaluation of Board Performance • Corporate Compliance with the statutory, regulatory

and policy requirements impacting the organization

The Board held ten (10) scheduled meetings and met on four (4) additional occasions to address business

critical issues. There are six (6) regular Committees of the Board, (Audit, Corporate Governance, Finance, Human Resources, Information and Communications Technology and Projects and Programmes) which met regularly. During the period, the Board approved the creation of the Stakeholder Interface Committee, chaired by Dr. Pauline Knight. That Committee comprises four (4) Board members, a representative of the Public Sector, (Dr. Charles Douglas of Jamaica Productivity Centre), and a representative of the Private Sector (Mr. David Wan, President of Jamaica Employers’ Federation). The mandate of that Committee is to have oversight of key strategic external Stakeholder relationships; and to ensure the existence and maintenance of systems and strategies for robust informed relationships with Stakeholders.

All Committees had full membership. Board Directors and Committee members were required to attend meetings regularly and participate fully.

The Corporate Governance Committee comprised non-Executive Directors and Independent members. Messrs. Rickert Allen (Chairman), Brigadier Rocky Meade and Dr. Pauline Knight, served as non-Executive members while Mr. Michael Tucker and Mrs. Janelle Muschette-Leiba, served as the Independent members. The Committee met five (5) times for the year.

The Corporate Governance Committee will continue to ensure that the Board meets the criteria for effectiveness by making sure that it has the ability to perform its control and service tasks effectively and continue to work in a cohesive manner .

Effective Corporate Governance is recognized by the Trust as being vital to its operations and achievement of its mandate. The Board of Directors and Management

of HEART Trust have fully supported the need for effective Corporate Governance at the Organisation in order to ensure efficiency and productivity as well as strengthened accountability and transparency. It is now a key principle that has been infused at all levels of the Trust.


REPORT Audit Committee

Chairman, Mr Barrington Whyte

The Committee is independent of management and comprises non-Executive Directors and other qualified external professionals. It has the power and authority to conduct investigations into matters within its scope of responsibilities and to make appropriate recommendations to the Board for action.

Among the main responsibilities of the Committee are: • Ensuring the integrity of the Financial Statements of

the Trust; • Reviewing the qualifications, independence and

performance of the external auditors;• Monitoring the performance of the Trust’s internal

audit function;• Ensuring the adequacy and effectiveness of the Trust’s

risk management processes/framework;• Assessing the policies regarding the adequacy,

efficiency and effectiveness of internal controls used by the Trust over accounting, financial reporting, operational and administrative systems, and thereafter advise the Board;

• Advising the Board on practices and procedures which will promote productivity and performance of the Trust.

The Committee was re-constituted in May 2012 upon the appointment of a new Board of Directors. With a complement of five external members and three Board members, Mr. Barrington Whyte serves as Chairman of the Committee. Fellow Board members serving on this Committee are Mr. Ruel Reid and Mr. Donald Gittens. The external members are Mr. Courtney Miller, Ms. Rosemarie Henry, Ms. Nicola Reid, Ms. Hope Wint and Mrs. Carlene Ferguson. Three members of the Executive team attend meetings in an ex-officio capacity and the External Auditor is also represented at meetings.

The Committee met six (6) times for the year and achieved the following:

• Reviewed the Strategic Plan of the Internal Audit Department;

• Reviewed and approved the Internal Audit work plan for the year 2012/2013;

• Reviewed Audited Financial Statements for the year ended March 2013 and recommended them for approval;

• Monitored the management process to implement the Enterprise Risk Management Policy and Framework;

• Maintained a formal reporting system on management priority items;

• Directed the grouping of internal audit reports into the following categories: Governance, Programme & Output, Finance & Resource Management, and Internal Controls;

• Examined operational and control issues highlighted in internal audit reports and evaluated the sufficiency of management’s proposals for corrective action;

• Implemented measures to monitor the ‘Implementation Status of Outstanding Audit Recommendations’ (ISOAR).

The Committee reviewed 36 audits for the year as follows: Governance (2); Programme & Output (11); Finance & Resource Management (14); and Internal Controls (9). From its review, the Committee determined that the Control Environment required strengthening through improved accountability, in addition to robust monitoring and compliance by Management. The Committee has, however, received the assurance and commitment of the Executive Director and the Management Team that special emphasis will be given to improving the Internal Control Framework within the Organisation.

The Audit Committee is integral to the Corporate Governance process used at the HEART Trust/NTA. In compliance with the Public Bodies Management and Accountability

(Amendment) Act 2011 and the Corporate Governance Framework for Public Bodies (revised 2012), the Committee, through its oversight function, supports the Board in ensuring the efficient and effective management of the Trust.


Board of Directors COMPENSATION

Notes

1. Where a non-cash benefit is received (e.g. government housing), the value of that benefit shall be quantified and stated in the appropriate column above.

Position of Director Fees($)

Motor Vehicle Upkeep/Travelling

orValue of Assignment

of Motor Vehicle($)

Honoraria($)

All Other Compensation

including Non-Cash Benefits as applicable

($)

Total($)

Chairman 20,800.00 387,500.00 0 408,300.00

Director 1 22,000.00 205,500.00 0 227,500.00

Director 2 22,000.00 143,500.00 0 165,500.00

Director 3 22,000.00 155,500.00 0 177,500.00

Director 4 24,000.00 178,000.00 0 202,000.00

Director 5 23,000.00 100,500.00 0 123,500.00

Director 6 20,000.00 142,000.00 0 162,000.00

Director 7 22,000.00 214,900.00 0 236,900.00

Director 8 18,000.00 127,500.00 0 145,500.00

Director 9 20,000.00 112,500.00 0 132,500.00

Director 10 20,000.00 149,000.00 0 169,000.00

Director 11 22,000.00 146,500.00 0 168,500.00

Director 12 20,000.00 140,500.00 0 160,500.00

Director 13 24,000.00 215,000.00 0 239,000.00

Director 14 24,000.00 156,300.00 0 180,300.00

Director 15 22,000.00 197,000.00 0 219,000.00

Director 16 22,000.00 200,600.00 0 222,600.00

April 2012–March 2013


T he HEART Trust/NTA, despite the many challenges during the 2012-2103 financial year, continued to realign its functions to remain relevant and responsive to the current

economic realities. Of paramount importance to the Trust is the need for human capacity development geared toward the creation of a competent workforce that can compete globally. Accordingly, the National Training Agency sharpened its focus and adjusted its operational model to support the nine sectors identified in Vision 2030 Jamaica National Development Plan. This operational model was championed by my predecessor and former Executive Director, Dr Carolyn Hayle. In support of the economic development agenda the Trust continued its focus on the development of selected Workforce Colleges and TVET Institutes to offer higher level programmes within

the National Vocational Qualification of Jamaica (NVQJ Levels 3 to 5). Considerable efforts are being made to develop the requisite operational standards and procedures to strategically

reposition the selected institutions.

In addition, the Trust has initiated a series of critical policy initiatives to advance the strengthening and profile of the National Technical Vocational Education and Training

(TVET) System. These initiatives included the TVET policy and a structured methodology towards a National Qualifications Framework integrating the TVET Qualifications. These

two initiatives are crucial to facilitate mutual recognition of qualifications, articulation and progression throughout the education and training system.

During the review period, approximately 76,000 persons accessed training through our funded and supported programmes which are administered at

more than 100 points across Jamaica through twenty eight HEART institutions, seventy nine Community Training Interventions (CTIs) and through many partnerships and special projects. This enrolment represented 97 percent

Message from the EXECUTIVE DIRECTOR

Dr Wayne Wesley


of our annual target. The HEART Trust/NTA participated in the Jamaica Emergency Employment Programme (JEEP) as the intervention is consistent with our strategic objective to train and certify Jamaicans thus being empowered to benefit from gainful employment. The National Training Agency also provided training for over 400 young people in the Youth Upliftment Through Employment (YUTE), spearheaded by the Ministries of Labour and Social Security, and Education respectively, and which involved significant private sector support.

Strategic PartnershipsOver the last 30 years, the National Training Agency has forged key partnerships with local and overseas entities to boost our training delivery and to better position our trainees to take advantage of employment opportunities

as well as cultivating a culture of entrepreneurship. This trend continued during fiscal year 2012/2013, as several new strategic partnerships were cemented.

The Trust played a key role by joining with the Caribbean Maritime Institute to provide training in Sustainable Tourism, as well as to expand higher level training opportunities in the Maritime sector. Our association with the Brazilian National Industrial Training Services (SENAI) was further strengthened as they provided us with support to develop and expand the facilities at the Portmore Academy. Our tertiary arm, the Vocational Training Development Institute, forged ties with the Council of Community Colleges of Jamaica to offer

programmes in Entertainment and Events Management and Applied Technology.

Unattached youths in six communities in St. Catherine were the beneficiaries of a partnership between the HEART Trust/NTA and the Jamaica Social Investment Fund (JSIF) which provided for skills training and social interventions. We also joined forces with Telecommunications Company LIME to train 40 of their employees in Generator and Battery Bank Maintenance and Basic Electrical Wiring. Other partnerships were forged with the Knox Community College/Breadnut Valley for the expansion of training in Welding and Electrical qualifications; the Jamaica Constabulary Force for the training and assessment of Officers; and with the Jamaica Association of Hairdressers and Cosmetologists.

The Trust, through the Jamaica German Automotive School (JAGAS), signed a Memorandum of Understanding with local new car dealers, Key Motors Limited, for the advancement of technical training aimed at capacity building, organizational strengthening, and improvement of capabilities around the application and service maintenance in automotive repairs. The partnership is geared at enhancing the transfer of technologies, systems and expertise for mutually beneficial development of standards and programmes, as well as to create a cadre of technically adept automotive technicians to stimulate growth and innovation in the automotive industry.

The HEART Trust/NTA partnered with Food for the Poor Jamaica and the Early Childhood Commission to provide scholarships for 500 teachers in early childhood institutions across the country. The scholarships, to be granted over a five year period, will be granted to practitioners who do not have the financial resources to access and complete the required certification programmes.

Our flagship agricultural and food processing training institution, the Ebony Park Academy in Clarendon, benefitted from a partnership with the G. Raymond Chang Foundation to expand its agro-processing laboratory and storage facilities. The Trust lauds the commitment of Jamaican-born Canadian Philanthropist, Gladstone Raymond Chang who pledged J$9m for this project which will result in increased output in the pepper-mash project and other agro-processing activities at the agro-processing plant.

“During the review period, approximately 76,000 persons

accessed training through our funded and supported

programmes which are administered at more than

100 points across Jamaica”


Celebrating HEART at 30This year was also a significant milestone for the Trust as we celebrated 30 years of existence. During the period under review, the HEART Trust held a series of activities to mark its 30th anniversary. The Organization awarded 30 pioneers who laid the foundation of the

Trust and who have made significant contributions to our development since 1982. The awardees included the founder of HEART Trust, former Prime Minister, the Most Honourable Edward Seaga and our first Managing Director, Dr. the Honourable Joyce Robinson. Mr. Seaga was presented with our highest award, the HEART Trust/NTA’s “Legacy Award”, while Dr. Robinson received our “Lifetime Award.” The Most Hon. Carla Vendryes-Seaga was presented with a special award for her contributions towards the launch of HEART in 1982 and its subsequent development. The other 27 pioneers were recognized for their outstanding service to the Organization in the areas of education and administration.

The HEART Trust FundThe audited financial statements for the fiscal year 2012-2013 continue to validate and reflect prudent financial management of the Trust Fund. The Organization in accordance with its governance framework completed

the Audited Financial Statements on a timely basis. There were no qualifications to the audit which were approved by the Board. The quality and completeness of the financial records evoked high commendation from the Chairman of the Board, Board of Directors and members of the Joint Audit and Finance Committee.

The Organization was encouraged by the businesses that provided support through the remittance of the HEART 3% contributions. A total of 13,829 employers made contributions of $7 billion to the HEART Trust Fund for the period April 1, 2012 – March 31, 2013. This represented an increase of $456.85M over the previous year’s contributions of $6.54 billion and $135.06 million below the budgeted amount of $7.13 billion. There were 1,666 employers making payment for the first time and 925 audited firms making payments totalling $171.83 million.

The HEART Trust Fund closed the Financial Year 2012-2013 with reserves of $4.27 billion compared to $4.17 billion at March 31, 2012.

Forging AheadAs we celebrate the past 30 years and look ahead to the future, we are cognizant of the fact that our vision must be clear as to how the Organization must move forward to remain relevant and current. Consequently, for the next three (3) years, the strategic direction of the Organization will be guided by the seven (7) strategic objectives of the Board of Directors.

The Management and Staff are ready to work with our partners in industry, stakeholders, trainees and the general public to ensure that the National Training Agency operates at optimum levels to shape a Jamaican workforce trained and certified to international standards, stimulating employment and investments.

Wayne Wesley, Ph.D.Executive Director

MESSGAGE Executive Director Cont'd.

The late Honourable Dr Joyce Robinson and the Most Honourable Edward Seaga,

two of HEART’s pioneers


The Executive TEAM

Top row L-R: Dr Wayne Wesley – Executive Director, Luz Johnson – Chief Information Officer, Ludlow Thompson –Senior Director-NCTVET

Colin Barnett – Senior Director- Human Resource and Administration

Bottom row L-R: Kevin Mullings – Senior Director – HEART Trust Fund, Dermon Spence – National Programmes Director, Denworth Finnikin – Acting Chief Technical Director

Debbie-Ann Robinson – Corporate Counsel



ERRATA for HEART Trust/NTA Annual Report 2012-2013On Page 16, the Table of Senior Executive Compensation has been revised to include headings for Uniform Allowance, Petrol, Payment in Lieu of Vacation Leave and Non-Cash Benefits not represented but accounted for in the original version. Employers’ Statutory Contributions accounted for in the original version have been excluded.

1. Officer contracted for the period 16/11/12 - 15/02/13 2. Officer contract ended 15/11/12 3. Officer appointed 16/02/13 4. Officer acted for the period 12/03/13 - 31/03/13 while incumbent on V/L.5. Officer promoted to E/D - 16/02/13 6. Officer acted for the period 18/02/13 -11/03/13

7. Officer acted for the period 12/03/13 - 31/03/13 8. Officer transfer and appointed as C.I.O for the period 12/03/13 - 31/03/13 9. Officer acted for the period 12/03/13 - 31/03/13 10. Officer acted for the period 12/03/13 - 31/03/13

Notes:

Position of Executive Year Salary($)

Performance Incentive

($)

Gratuity($)

Travelling Allowance

($)

Pensionor Other

Retirement Benefits

($)

Uniform($)

Petrol($)

Payment in Lieu of Vacation

Leave($)

Non-Cash Benefits ($)

Total($)

Executive Director - Note 318/02/13 - 31/03/13

902,248.66 - - 117,899.50 - - 37,455.34 - - 1,057,603.50


2,043,747.00 - - 194,123.60 - - 37,582.53 - - 2,275,453.13


6,991,693.22 1,256,217.03 2,165,891.50 609,825.00 - 60,135.10 232,975.78 599,785.32 11,916,522.95

National Programmes Director01/04/2012 -

31/03/13 6,049,566.30 857,247.52 - 975,720.00 604,956.64 61,525.00 301,690.58 1,047,053.87 - 9,897,759.91

National Programmes Director - Note 4 12/03/13 - 31/03/13

297,036.53 - - 54,206.67 8,251.02 - 19,533.13 - - 379,027.35

Chief Technical Director - Note 501/04/2012 -

15/02/13 5,333,298.38 834,078.66 1,448,053.25 857,820.50 - 61,525.00 245,785.85 579,221.30 - 9,359,782.94

Chief Technical Director - Note 618/02/13 - 11/03/13

349,017.94 63,692.83 9,694.95 - 22,417.15 444,822.87

Chief Technical Director - Note 712/03/13 - 31/03/13

297,036.59 - - 54,206.67 17,327.14 - 16,266.67 - 384,837.07

Senior Director - HEART Trust Fund01/04/2012 -

31/03/13 6,072,038.02 799,325.38 - 975,720.00 303,601.90 61,525.00 332,863.91 - - 8,545,074.21

Senior Director - Human Resource Planning Division (HRPD) - Note 8

01/04/2012 - 11/03/13

6,194,369.17 793,533.17 921,513.33 764,242.22 61,525.00 294,402.43 479,828.31 - 9,509,413.63

Senior Director - Human Resource Planning Division (HRPD) - Note 9

12/03/12 - 31/03/13

297,036.56 - - 54,206.67 8,938.60 - 19,654.19 - 379,836.02

Senior Director – NCTVET01/04/2012 -

31/03/13 5,755,040.32 732,492.16 975,720.00 558,567.48 61,525.00 255,000.00 411,281.38 - 8,749,626.34

Senior Director – NCTVET - Note 1012/03/13 - 31/03/13

297,036.55 54,206.67 8,663.57 - 13,317.09 - 373,223.88

Chief Information Officer01/04/2012 -

31/03/13 5,571,424.90 737,838.80 1,336,664.50 886,110.00 61,525.00 339,637.57 61,692.21 8,994,892.98

Chief Information Officer - Note 1112/03/13 - 31/03/13

346,542.67 - - 54,206.67 34,654.26 - 18,628.37 - 454,031.97

Grand Total: 46,797,132.81 6,010,732.72 4,950,609.25 6,849,178.11 2,318,897.78 429,285.10 2,187,210.59 3,178,862.39 - 72,721,908.75

Senior Executive COMPENSATION

“I learnt from the accounting professionals that were on the job and this set the pace for a good work attitude, aptitude and a strong interest to move to the next level,” she said. It was during her training stint that she learnt about the Association of Chartered Certified Accountants (ACCA) and she set about working towards achieving that certification in order to fulfil her career dreams of excellence in accounting at the highest level.

Armed with a heavy dose of self-belief and a passion for success, Patricia enrolled for studies in Kingston. Her enrolment in school presented a logistics challenge but this was soon eased when she got an opportunity to transfer to Butterkist Limited in Kingston as a Senior Accounting Clerk since both Serge Island and Butterkist were then subsidiaries of the ICD Group of Companies. She worked, studied and took care of her children and reaped the benefits of her hard work and dedication when she was appointed Accounting Manager, and upon obtaining her ACCA certification was promoted to Financial Controller/Company Secretary in 1999.

Since then she has moved to her current job as Financial Controller/Company Secretary of Intcomex Jamaica Limited.

Patricia Henry has worked her way to the top of her profession and although she is proud of her achievements, she is not resting on her laurels as she still seeks upward mobility in the field of industry, particularly in corporate management. She has high praises for HEART Trust/NTA and even became emotional as she chronicled her

journey which started with the training institution. “I had never thought of the programme in such a profound way, so HEART Trust/NTA deserves commendation,” she said.

Since achieving her ACCA certification, Patricia has pursued further professional and academic development, gaining her Masters in Business Administration (MBA) from the Manchester University. She is currently pursuing a Spanish Diploma at the Institute of Venezuela as the HEART Trust/NTA mantra of life-long learning has been her guide. Ms Henry is encouraging Jamaican youth to embrace every available opportunity, to adopt mentors, and to associate with successful people who can guide them to a higher level. “Once you prepare to work hard and have the right attitude everything will fall in place. The HEART Trust/NTA has a wide variety of programmes in every industry and young people should be quick to grab these opportunities and embark on entrepreneurial ventures.”

Patricia Henry remains motivated and focused by her humble beginnings and her two children. “I am motivated when I look at them now – they are both students at the University of the West Indies (UWI).” An avid runner and gym enthusiast, Ms Henry grabbed the baton of self-development, career growth and lifelong learning from the HEART Trust/NTA many years ago. Since then, she has not looked back and by all indications, she has more races to win.

Patricia HenryFINANCIAL CONTROLLER/COMPANY SECRETARY OF INTCOMEX JAMAICA LIMITED

With two children at an early age and only two subjects in the Caribbean Secondary Education Certificate (CSEC) exam, Patricia Henry, a young

woman from the tiny Seaforth district in St. Thomas, remained undaunted and still wanted to pursue her dream to have a good career. It is against this background that she readily seized the opportunity to participate in the HEART Trust/NTA’s On-the-Job Training Programme, accepting a placement at Serge Island Dairies Limited in her parish. This proved to be a great opening as after only one year in training, she was offered a full time job as a Payroll Clerk.

SUCCESS STORY


For the financial year 2012-2013, the HEART Trust/NTA continued to widen access to the National Training System through a decentralised training system which offered greater efficiency and effectiveness; and by strengthening the National Technical and Vocational Education and Training (TVET) system.

During the review period, 76,064 individuals including participants in the Career Advancement Programme (CAP) accessed training through the HEART Trust/NTA funded and supported training programmes, which represents 97% of the annual target. Enrolment in the National Programmes Division, National Vocational Qualification of Jamaica (NVQ-J) and Caribbean

Vocational Qualification (CVQ) certifiable programmes was 58,249, while a total of 14,732 individuals were enrolled in the Career Advancement Programme (CAP). A total of 75 Senior Schools with an enrolment of 14,732, were supported under the CAP. Activities executed under the CAP included a City and Guild Literacy and Numeracy Training Workshop conducted to strengthen the quality of the programme delivery, the training for CAP Librarians as well as initiatives for the Jamaica Foundation for Lifelong Learning Achievement Assessment to be administered to students in CAP institutions who were not recommended for City and Guilds.

A total of 17,260 individuals received NVQ-J certification

PEFORMANCE OF THE National Training System

-

20,000

40,000

60,000

80,000

100,000

120,000

2008/09 2009/10 2010/11 2011/12 2012/13

Five Year Enrolment by Vision 2030 Sector(NTA)

Other (Non-Vision 2030 Skill Areas)

Sports

Tourism

Services

Mining & Quarrying

Manufacturing

ICT

Creative Industries

Construction

Agriculture

The HEART Trust/National Training Agency (HEART Trust/NTA) is a statutory Agency of the Ministry of Education. The Organization was established in 1982 under the HEART Act, to finance and coordinate training programmes aimed primarily

at creating a competent and competitive workforce that is trained at internationally recognized standards, to facilitate the growth and development of Jamaican businesses.


at levels one to five, while 1,831 individuals were certified in tertiary programmes. The total certifications (NVQ-J and Tertiary Level) awarded for the fiscal year was 19,091, while an additional 3,866 Unit certifications were awarded. A total of 3,503 Joint and Other certifications were issued, for a total of 26,460 or 80% of the annual target. Total completers for the period was 42,129, representing 107% of the target.

Workforce CollegesThe Organization shifted its focus on the implementation of additional Workforce Colleges as it embarked on a new strategic direction. It was against this background that the targeted institutions focused on the development and implementation of the required structures and facilities to facilitate their transition to achieve Workforce College status. Additional emphasis was also placed on the implementation of higher level programmes to enhance the quality and relevance of programmes delivered system-wide.

Emphasis was also placed on the documentation of systems and procedures, human resources capacity and the improvement and upgrading of the physical infrastructure at targeted institutions.

Revised Assessment ProcessA Revised Assessment Process was implemented system-wide, to support the TVET System. Twenty-four

Accredited Training Organizations with 143 programmes, commenced training utilizing this revised methodology while Assessment kits for 52 occupational areas were prepared and distributed to the National Programmes Division.

The Quality Assurance Unit provided support to the delivery entities in the development and maintenance of their systems and processes. Additionally, further monitoring of the assessment system was effected through the verification of assessments for 22 institutions.

JEEP and YUTEThe HEART Trust/NTA participated in the Jamaica Emergency Employment Programme (JEEP) through the provision of training and certification for persons seeking employment. The Agency developed an orientation programme which exposed learners to good work ethics, occupational health and safety, and attitudes required for the workplace. Where necessary, technical skills training was conducted for specific jobs and the Agency provided referrals for those seeking additional training at HEART Trust/NTA institutions through the Apprenticeship Programme or at the Jamaica Foundation for Lifelong Learning (JFLL).

The National Training Agency also provided training and on-the-job assessment for 404 youths enrolled in the Youth Upliftment Through Employment (YUTE)

-

20,000

40,000

60,000

80,000

100,000

120,000

2008/09 2009/10 2010/11 2011/12 2012/13

Enrolment by Quali�cation

Joint and Other NVQ-J Tertiary Unit Competency Total Enrolment

PEFORMANCE OF THE National Training System Cont'd.


programme which is a joint initiative of the Ministry of Labour and Social Security, the Ministry of Education and private sector companies.

Accredited Training Organizations (ATOs) and Approved CentresThe St. Elizabeth Technical High School was added to the list of Accredited Training Organizations (ATOs) during the review period, expanding access to training and certification in the south-west of the island. There were also 11 new approved centres, namely Oracabessa High, Fogo Road High, Cross Keys High, Greater Portmore High, Windsor Special School, Vauxhall High, Guy’s Hill High, Belmont Academy, High Mendz, the College of Hospitality, and the Spanish Town Learning Institute.

Qualifications DevelopedForty-six (46) new qualifications were developed during the fiscal year with twelve (12) or approximately 26% at Levels 4 and Level 5. Additionally, forty-six (46) qualifications were revised.

Information Communication Technology

The Agency strengthened its Information Communications and Technology (ICT) infrastructure to expand access and facilitate greater participation and efficiency in the training system. Among the improvements achieved were the expansion of the

Distance Education System, the development of an On-line Registration System for assessment, and the implementation of a Training Management System.

A number of institutions increased their use of the Distance Education option in the delivery of training with several higher level training programmes being offered via this modality. The On-line Registration System for assessment was populated with items for sixteen (16) Level 1 courses, while the Training Management System was used to facilitate the capturing of data related to a number of processes including enrolment, completion and certification activities.

Labour Market Data Updated to Inform Programme Alignment The HEART Trust/NTA continued its investment in research initiatives such as Tracer Studies, Technical and Vocational Education and Training (TVET) Gap Analyses and Parish Profiles. These were conducted to develop and deliver demand-driven training programmes informed by data from research findings. During the 2012-2013 reporting period, the Trust gleaned critical information to shape its delivery of programmes from initiatives including a Tracer Study of the 2011/2012 cohort; and the analyses of training plans for the Creative and Maritime industries.

The evaluation of the Steps-to-Work Training and Certification Project was also completed.

68%

50% 50% 52% 55%64%

32%

50% 50% 48% 45%36%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

CommunityTraining

Intervention

HEART College LearningResource Centre

TVET Institute VTDI WorkforceSolutions

Programme Type by Gender 2012-13(HEART Only)

FEMALE MALE


PartnershipsThe Organization forged several strategic partnerships aimed at expanding opportunities for training and certification of the workforce. A number of these agreements provided HEART trainees with exposure to cutting-edge technology in various industries as well as first-hand on-the-job experiences in their chosen field. The partnerships also created opportunities for the National Training Agency to share its expertise in the Competency Based Education and Training methodology with instructors from other institutions.

During 2012-2013, the Trust partnered with the Caribbean Maritime Institute to provide training in Sustainable Tourism, as well as to expand higher level training opportunities in the Maritime sector. It also continued the strategic alliances with the Brazilian National Industry Training Services (SENAI) to facilitate the development and expansion of the Portmore Academy.

The Agency in conjunction with the Jamaica Social Investment Fund (JSIF) worked with unattached persons in six communities in St. Catherine and provided training for 40 employees of telecommunications company LIME in Generator and Battery Bank Maintenance and Basic Electrical Wiring. There were also strategic alliances with the Knox Community College/Breadnut Valley for the expansion of training in Welding and Electrical qualifications; and the Jamaica Constabulary Force

for the training and assessment of Officers; as well as partnerships to boost the development of the Early Childhood Education sector.

Job Placement ServicesIn the fiscal period under review, a total of 3,337 individuals were placed in jobs, while 4,561 trainees participated in the Work Experience Programme.

Regulatory ComplianceDuring the Financial Year ended March 31, 2013, the HEART Trust/NTA was compliant with the requirements of the Public Bodies Management and Accountability (PBMA) Act, as well as the Procurement Guidelines of the Government of Jamaica.

PEFORMANCE OF THE National Training System Cont'd.

4,586 3,389 920 3,469 3,503

25,51922,027 25,686 19,559 17,260

770

1,045 1,4761,916

1,831

30,119

13,14213,265

2,7343,866

-

10,000

20,000

30,000

40,000

50,000

60,000

70,000

2008/09 2009/10 2010/11 2011/12 2011/13

Certi�cation by Quali�cation

Joint and Other NVQ-J Tertiary Unit Competency


Jamaica rocks WorldSkills Americas in Sao Paulo, BrazilJamaica copped two bronze medals and a Best of the Nation Award at the second WorldSkills Americas Competition held in Sao Paulo, Brazil in November 2012. Devoy Raymond and Shevaughn Whyte took home the bronze medals in Welding and Fashion Technology respectively while Nicholas Jones won the Best of Nation Award for excellence in Electrical Installation. The team was completed by Shanique Clarke who competed in the Culinary Arts. A delegation of eleven persons represented Jamaica – four competitors, four experts, one team leader, one technical delegate and an official invited by the host country.

Over 1,200 individuals from approximately 26 countries competed in 38 skills/trades at the Competition.

WorldSkills Americas (WSA) is a non-governmental, non-profit organization, which seeks to provide a means for vocational education and quality improvement, by way of exchange between North, Central, South America and the Caribbean. Biennially, the WSA with the cooperation of its member countries, organizes a competition focusing on vocational training in one of its member countries. The first competition was held in March 2010 in Rio de Janeiro.

It was a great experience for the Jamaican team of Technical Vocational Education and Training (TVET) instructors as they shared best practices at the expert sessions and were exposed to new technology, equipment and methodology to strengthen curriculum and pedagogy for authentic learning.

Head of WorldSkills Jamaica Andrew Mitchell reported the linkages forged with TVET partners globally through the WSA competition have enabled Jamaica’s TVET instructors to positively impact the national training system through improved instructional strategies.

Following the return of the team from Brazil, Devoy Raymond and Shevaugn Whyte were awarded the 2012 Prime Minister’s Youth Award for Excellence in the category of International Achievement.

1.

2.

3.


1. Team Jamaica showing off their medals: L-R Nicholas Jones from Portmore Academy – Best of Nation Awardee in Electrical Installation, Shevaughn Whyte from UTech, Bronze Medal in Fashion Technology, David Hoey CEO of WorldSkills International and Devoy Raymond from Junction VTC, Bronze Medal in Welding.

2. Team Jamaica in celebratory mood on stage at the WorldSkills Americas Closing Ceremony: L-R Andrew Mitchell Manager WorldSkills Jamaica, Devoy Raymond from Junction VTC, Bronze Medal in Welding, Shanique Clarke from Granville VTC (Culinary Arts Competitor), Nicholas Jones from Portmore Academy – Best of Nation Awardee in Electrical Installation and Shevaughn Whyte from UTech, Bronze Medal in Fashion Technology.

3. Team Jamaica Opening Ceremony: L-R Mr. Courtney Witter - Welding Expert (Junction VTC), Mr. Devoy Raymond Welding Competitor (Junction VTC), Mrs. Paulette Christie –Cooking Expert (Granville VTC), Ms. Shanique Clarke - Cooking Competitor (Granville VTC), Mrs. Nadine Leachman—Technical Delegate WSJ, Mrs. Shernet Clarke-Lunan—Electrical Instructor (Portmore Academy), Mr. Nicholas Jones—Electrical Installation Competitor (Portmore Academy), Mrs. Jennifer McKenzie Fashion Technology Expert (UTech), and Ms. Shevaughn Wnyte—Fashion Technology Competitor (UTech).

WorldSkills Jamaica in ActionDuring the review period, WorldSkills Jamaica facilitated sensitization sessions and workshops on the importance of TVET with over 59 Primary, Junior High, Secondary and Tertiary Institutions and newly established WorldSkills Club throughout 2012. The activities included Try-A-Skill activities at several national trade shows and expositions inclusive of the Jamaica 50 Celebrations, the Denbigh Agricultural Show, TVJ’s Try-A-Skill, the Jamaica Cultural Development Commission’s (JCDC) parish finals and the various Open Days and Mini Skills Competition across the five regions. There were also special WorldSkills activities at the Portmore Academy, Boy’s Town Vocational Training Centre (VTC), Runaway Bay HEART Hotel and Training Institute (RBHH), Stony Hill Academy, and the HEART College of Beauty Services (HCBS).

5.

4.

4. Prime Minister Youth Award 2012 The Most Honourable Portia Simpson Miller presenting Shevaughn Whyte the 2012 Prime Minister’s Youth Award for Excellence in the category of International Achievement.

5. WorldSkills Infusion/Try-A-Skill Patrons Try-A-Skill “Cake Decoration “at the Jamaica Independence Village –National Stadium during the Jamaica 50th Celebration. August 3, 2012.


The HEART Trust/NTA celebrated 30 years of training and human resource development on November 4, 2012 and held a special Pioneer Awards Ceremony to honour 30 pioneers who laid the foundation of the Trust.

Heading the list of awardees were former Prime Minister, The Most Hon. Edward Seaga and HEART Trust’s first Managing Director, Dr the Honourable Joyce Robinson. Mr Seaga was presented with the HEART Trust/NTA “Legacy Award” - the highest award of the Trust, while Dr Robinson received the second highest award, the ‘Lifetime Award’.

The Most Honourable Carla Seaga, wife of Mr Seaga, was given a special award for her contributions towards the launch of HEART in 1982 and its subsequent development. The other 27 Pioneer Awardees were Pamella McKenzie, Cynthia Bonner, Steadley Webster (posthumously), Delores O’Conner, Gloria James, Lambert Greaves, Sydney Delvaille, Quince Francis, Winston Campbell, Frank Rance, Emlyn Clarke, Peter Stevenson, Joyce Wilson, Alister Cooke, Dr The Hon. Rae Davis, Leo Goodin, Harold Valentine, Dr Cecil Goodridge, Carmen Bromley, Hope Sangster, Robert Gregory, Marie ‘Mitsy’ Seaga, Dr Pauline Knight, Sandra Ramsey, Stanley Dunwell, Gloria Grey and Dennis Brown.

The Trust recognized several private sector organizations for their partnership and exceptional contribution towards the development and success of the organization and its graduates over the past three decades.

Speaking at the Pioneer Awards function, Minister of Education, the Honourable Reverend Ronald Thwaites lauded the trailblazers of the Trust for their contribution to Jamaica through the certification of the workforce and the empowering of people to add value to industry.

Salutes 30 Pioneers


Dr Moses Peart, Board Chairman, presents a Pioneer Award to Cynthia Bonner (centre)

Miss Pamella Mckenzie, Pioneer receiving a gift from Board Chairman Dr Moses Peart

The Most Hon Edward Seaga ON, PC, LL.D, Founder and former PM accepts a plaque from Minister of Education,

the Hon Rev Ronald Thwaites at the Pioneer Awards Dinner

Mr Quince Francis former Chief Technical Director,is presented with citation by Miss Verica Bennett

Left: The late Honourable Dr Joyce Robinson receives the “Lifetime Achievement Award” from

the Most Honourable Edward Seaga


SUCCESS STORY

Morris’ diligence as an On-the-Job Trainee and his willingness to learn, catapulted him through the ranks of the powerful credit union and today he is manager for the company’s Half Way Tree branch. “I got enrolled in the HEART programme because at the time it was a more guaranteed avenue through which you could get into a company to acquire on-the-job training with a possibility of permanent employment. It was one of the best moves I have ever made,” said Livingstone.

Mr. Livingstone believes the HEART Trust/NTA’s programmes are of critical importance to the development of the youth because they open new doors and windows of hope in a challenging economy. “Every young person looking for a meaningful start to their chosen career will find the HEART Trust/NTA’s youth empowerment and employment assistance programmes uplifting and rewarding. It’s a great way to start and if it is taken seriously, it will pay rich dividends in the medium to long term.”

He readily admits that the HEART Trust/NTA’s On-the-Job Training programme is the single-most important factor in his professional development and to his steady upward movement into the management ranks at the COK Sodality Credit Union. “It created the right platform which gave me the chance to learn and to grow,” added Livingstone. “I am humbled by my achievement knowing that I started as a HEART trainee and now I am a Branch Manager in the same institution. That is amazing.” He

expressed sincere gratitude to the HEART Trust/NTA for the significant and meaningful role the orginazation has played in the growth and development of his career and many others like himself. “The National Training Agency must be commended for their design of a programme which gives the youth a solid foundation that allows us to build, grow and succeed.”

Born and raised in Richmond, St. Mary, Morris is an alumnus of the Zion Hill Primary and the Dinthill Technical High Schools in Linstead, St. Catherine. He holds a Diploma in Accounts and Financial Management and a Bachelor of Business Administration from the University College of The Caribbean (UCC). He noted that it is his love for what he does and his passion to serve which keeps him motivated. “I remain focused primarily because I am guided almost everyday by the values that were instilled in me by my parents and by serving our members and my staff.”

Morris Livingstone is encouraging the HEART Trust/NTA to continue to train and educate Jamaican youth and he hopes that more persons will seek to utilize and make the best of the opportunities – just like he did.

Morris LivingstoneFROM HEART TRAINEE TO CREDIT UNION BRANCH MANAGER

All Morris George Livingstone wanted was to get his proverbial ‘foot’ into COK Sodality Cooperative Credit Union’s door and he

was presented with such an opportunity through the HEART Trust/NTA’s School Leavers Training Opportunities Programme (SL-TOP). It is an opportunity which young Morris grasped with both hands and as they say the rest is history.

HEART TRUST-NTA ANNUAL REPORT | 2012-201328

HEART Trust/NTA has embarked on a partnership with the G. Raymond Chang Foundation to

expand the agro-processing laboratory and storage facilities at Ebony Park Academy, Clarendon. The 1,000 sq. ft. agro-processing facility has been operating since 2001 and has been used primarily as a training lab, processing agricultural products from the farm such as fruits, meats and vegetables under the Ebony Pride line of products. It also provides trainees with hands-on experience in agro-processing. Additionally, microbusinesses that wish to enter the agro-processing market are facilitated at the lab at Ebony Park. One such example was Linstead Market who got their start at our facility.

At the ground-breaking exercise, Jamaican born Canadian Philanthropist, Gladstone Raymond Chang in pledging J$9m for this project, said the Jamaican Scotch Bonnet Pepper has a distinctive flavour and that the Pepper Mash product could achieve similar world renowned status as the Blue Mountain Coffee Brand.

The expanded facility will accommodate in one shift, increased output well beyond the current 5,000 pounds or 20 drums of pepper that is produced in two 8-hour shifts.

The Vision 2030 Plan identifies agriculture as one of the eight (8) growth areas for the local economy and this expansion project is very timely and necessary, particularly as it will allow for more persons to be trained for the Agro-processing sector.

EBONY PARK AGRO-PROCESSING FACILITYGets Major Cash Injection

G. Raymond Chang, Philanthropist


Andrew Mitchell is HEART Trust/NTA’s Values Icon for 2011-2012Andrew Mitchell, Manager of WorldSkills Jamaica, is the HEART Trust/NTA’s Values Icon Awardee for 2011-2012. The Award was introduced by the Human Resources Planning and Development (HRPD) Division of the National Training Agency in 2005/06, to ensure that employees lived the core values of customer satisfaction; quality; learning, creativity and innovation; relevance; partnerships; and teamwork. Mr. Mitchell received several prizes including a laptop computer, a $300,000 training scholarship, and a weekend for two at the Cardiff Hotel and Spa.

A graduate of the University of Technology, Jamaica with a Bachelor of Education honours degree in Computing and Accounting and Cisco Certified Instructor from the North Florida Community College, Andrew has served as Cisco Instructor at the Stony Hill Academy, from where he was seconded to the WorldSkills Jamaica Unit. He was eventually appointed as Manager of WorldSkills Jamaica.

Mr. Mitchell has a passion for quality training and productivity, centred on building capacity and contribution to nation growth. He has represented the HEART Trust/NTA at the 2008 Cisco Conference in Arkansas USA, WorldSkills Competition in Calgary Canada 2008, WorldSkills Americas Brazil 2008 and 2012, and WorldSkills London 2011. He coordinated the National Skills Competition and the WorldSkills General Assembly in 2010 which saw over 240 delegates attending from over 42 member countries.

As the reigning Values Icon for the National Training Agency, Mr. Mitchell will introduce the “Values Challenge” as part of an initiative aimed at sensitizing staff towards the core values to ensure that they are adopted throughout the organization. The Values Icon winner is committed to the ideals of the HEART Trust/NTA. “I believe in the core values of this prestigious organization, in fact I was a part of the Values Icon Initiative “Road Map to Success” which gave birth to many other interesting initiatives

and produced two values icon winners and two finalists. I have also proudly nominated one Values Icon and many other Values Icon finalists since the “Road Map to Success” experience,” noted Andrew.

Andrew Mitchell

VALUES ICON

Andrew Mitchell receives a cheque from Mr Gresford Smith, Board Member


THE HEART JUNCTION CAMPUS Renamed the Derrick Rochester Campus

T he HEART Trust/NTA renamed

the STVET Junction Campus

in South East St Elizabeth, the

Derrick Rochester Campus, in honour of

the former parliamentarian.

The Institute, the Southwest Technical and Vocational Education and Training (STVET) Institute, offers courses in engineering, furniture making, website designing, agro processing, and the creative arts.

At the renaming ceremony, guest speaker, Education Minister the Honourable Reverend Ronald Thwaites, noted Derrick Rochester’s instrumentality in establishing the Junction Training Centre. He pointed out that Rochester, a retired trade unionist, was a staunch advocate for the provision of training, particularly in vocational areas, to persons who were in need of this type of training.

The Honourable Reverend Ronald Thwaites (right) congratulates Honourable Derrick Rochester (second right) following the unveiling of the plaque mounted in recognition of his contributions to

the STVET Institute. Also participating in the unveiling were Mrs Rochester (second left) and Dr Wayne Wesley (left), Executive Director, HEART Trust/NTA.

A section of the audience at the Renaming Ceremony


HEART Trust/NTA & JUTC Sign Landmark Memorandum of Understanding


Exposure to this opportunity will allow for training in theoretical aspects as well as practical application of knowledge. It will allow completers to offer valuable service to the State, access to job placement services and the opportunity for self-employment.

The Minister of Education, the Honourable Reverend Ronald Thwaites, noted that the Agreement will advance the extent of training: as it is the commitment of the Ministry of Education that by 2016, no one should leave school without a marketable skill.

The HEART Trust/NTA and the Jamaica Urban Transit Company (JUTC) signed a landmark Memorandum of Understanding (MoU) during the review period. Through this Agreement, a facility will be established at Lyndhurst Road where JAGAS trainees will provide full restoration

of JUTC buses and Police Force vehicles. The MoU will facilitate HEART Trust/NTA’s training, assessment and certification at the highest levels in Automotive Sciences.

Dr Wayne Wesley, Executive Director, HEART Trust/NTA, signs the Memorandum of Understanding between the HEART Trust/NTA and Jamaica Urban Transit Company (JUTC) subsequent to (l-r) the Honourable Rev. Ronald Thwaites, Minister of Education, the Minister of Transport and Works, Dr Omar Davies and Rev. Garnett Roper, Chairman of the Board, JUTC.

Mrs Audrey Sewell, (second left) Permanent Secretary in the Ministry of Transport and Works facilitates the signing of the Memorandum of Understanding between the HEART Trust/NTA and the Jamaica Urban Transit Company. Signatories included (l-r) Dr Wayne Wesley, Executive Director, HEART Trust/NTA, the Honourable Rev. Ronald Thwaites, Minister of Education, the Minister of Transport and Works, Dr Omar Davies and Rev. Garnett Roper, Chairman of the Board, JUTC.

HEART Trust/NTA SOCIAL RESPONSIBILITY REPORT


Fuelled by our vision of training and certifying a globally competitive Jamaican workforce, we continue to be involved in

training and development activities important to our role as responsible corporate citizens. We are also committed to translating our core values of quality, partnership, team work, learning, creativity and innovation, customer satisfaction and relevance in our operations including our role as corporate citizens.

During the April 2012 - March 2013 period the Organization focused on environmental issues and involvement in a number of community activities. We provided financial and other support for a number of endeavours. These included:

• The recognition of International Coastal Clean-Up Day 2012 by staff and trainees who undertook clean-up activities at the Whitehouse Fishing Village and Palisadoes beach, and coordinated similar activities at Treasure Beach, St. Elizabeth and Fisherman’s Point, Clarendon.

• In May 2012 new bathroom facilities were built for a homeless family in Porus, Manchester, by the staff of the Black River VTC and the South West Regional Office. Their living space was cleaned, and clothing was provided for them.

• Junction VTC built a house for an indigent man. They also built a ramp at the Richmond Primary School, Manchester, to provide wheelchair access for a child with spinal problems.

Staff and trainees participating in clean-up activities at the Whitehouse Fishing Village in recognition of International Coastal Clean-up Day 2012

34

• Ebony Park Academy refurbished the Ebony Park Basic School by retiling classrooms and changing bathroom fixtures. This project is on-going.

• The South West Region team coordinated the delivery of a parenting programme in the Four Paths and Balaclava communities in February.

• The Instructor and Trainees in the General Construction Level 2 programme at Petersfield VTC participated in the construction of a library at the Petersfield Primary and Infant School, Petersfield, Westmoreland. The library was completed in November 2012. “Steve Lawrence & the HEART Trainees” was inscribed in the school’s Hall of Fame in recognition of the contribution.

• The Granville VTC Sous Chef trainees and their instructors coordinated a wedding for a deserving and committed couple who lacked the requisite funds and expertise to cover the expenses. The group organized and executed the wedding, and with the assistance of donors, provided the couple with an all-expense paid package including honeymoon. The “Wedding Bliss” was a culmination of months of preparation and took place at the Ruins at Kenilworth Academy.

We continued to partner with a number of organizations through corporate donations toward community, school and social outreach projects.

The Organization’s Environmental and Sustainability Framework and Policy were also completed during the period.

HEART Trust/NTA SOCIAL RESPONSIBILITY REPORT Cont'd.

HEART TRUST-NTA ANNUAL REPORT | 2012-2013

Marion believes that her placement in a tertiary-level learning environment was the perfect intervention for her at the time. “I was able not only to access the diverse perspective of the working world but more importantly, being placed in an academic environment served as a stimulus to engage in further studies. My experience with the programme was enriching and it built my character and employability skills,” noted Marion. She added that while there were challenges she was able to navigate through them as there were very positive persons who had served as role models and who inspired her growth and development.

With that solid foundation in the SL-TOP, Marion has not looked back. A firm believer in life-long learning, she has pursued several areas of academic study and continues to upgrade her skills and competencies to remain relevant in any sphere of work. She has engaged in studies in Human Resource Management, Supervisory Management, Industrial Psychology, History and International Relations and Law. From her studies, she obtained a Bachelor of Arts (honours) degree from the University of the West Indies, Mona in History and International Relations in 2001 and a Bachelor of Laws (honours) degree from the University of London in 2006. She is also a graduate of the Norman Manley Law School and was admitted to the Jamaican Bar in 2011. Currently, she is a member of the Jamaica Bar Association and has been a Student Ambassador for the University of London since 2007.

Marion practises her legal skills as a Governance Officer in the Office of the Registrar at the University of Technology, Jamaica (UTech). Additionally, she is the chief advocate of the Administrative staff of UTech, having served as President of the UTech Administrative Staff Association (UTASA) from 2009-2011, and Grievance Officer for the Association for several years.

Marion implores Jamaica’s youth who are currently working to embrace life-long learning and to keep re-inventing themselves. “You cannot afford to get complacent as the world is dynamic and changing all the time. While you are working, ensure that you continually improve yourself by enhancing your current profession or by adding new skills which improve your marketability.” She also beseeched school leavers to plan wisely and stay focused on their dreams and ambitions in light of the harsh economic times. “There is a need, more so now than before, to establish fixity of purpose from very early. I had to do it and I sacrificed having a car and other ‘niceties’ to ensure that I finished my first degree’” explained Brown.

The former HEART Trust/NTA trainee says the foundation principles which she acquired in the SL-TOP, especially the soft skills, still serve her well in her legal career. She believes the Trust continues to be relevant in influencing and impacting positively on the development of the Jamaican people in building their capacities. “I am grateful to have passed through the doors of the National Training Agency as it has made a difference in my life.”

Marion BrownFROM HEART TRAINEE TO THE BAR

Marion Brown is still happy she took her mother’s advice and enrolled in the HEART Trust/NTA’s School Leavers Training Opportunities Programme

(SL-TOP), right after leaving high school. Her mom felt it would be in her daughter’s best interest to get a feel of the working world while she sorted out her career path. Marion was placed at the then College of Arts Science and Technology now the University of Technology, Jamaica (UTech). In less than a year she was employed as a full time member of staff and this early exposure to a professional setting propelled her to aspire and achieve her goals. “The experience gained was the platform on which I was able to transition from one area to the next”, says Brown.

SUCCESS STORY


A delegation from South Africa’s Ministry of Higher Education, led by Minister Dr. Bonginkosi Nzimande, his Chief of

Staff, Ngaba Ngandela, and South African High Commissioner to Jamaica, Her Excellency Mathu Joyini, toured the HEART College of Beauty Services in Kingston during a visit to Jamaica in September 2012. The South Africans were joined on the tour by Dr. Carolyn Hayle, then Executive Director of the HEART Trust/NTA and a team from the Ministry of Education.

During the tour, Dr. Nzimande noted that skills development was a critical component to South Africa’s national development. He said his Ministry team was encouraged to visit the College of Beauty Services by High Commissioner Joyini, to get a first-hand look at the institution and how it operates. The South African Higher Education Minister was very impressed with the training facilities as well as the business operations at “Salon 10” and said he was convinced that South Africa could benefit from a partnership with the institution as it related to training in beauty services.

The management, staff and students of the College interacted with the South African delegation and provided information on the multi-faceted approach to training in beauty services and the wide-ranging opportunities for entrepreneurship in this field.

HEART HOSTS SOUTH AFRICAN DELEGATION

Minister of Higher Education, South Africa, Dr. Bonginkosi Nzimande (right), during a Welcome Reception and Tour of HEART’s College of Beauty Services in Kingston. Looking on

is Dr Moses Peart, Chairman of the HEART Trust/NTA.

Minister of Higher Education, South Africa, Dr. Bonginkosi Nzimande (right), views some of the products made at the Ebony Park HEART Academy during a tour of

HEART’s College of Beauty Services in Kingston.

Former Executive Director, HEART Trust/NTA, Dr. Carolyn Hayle (second right), presented a gift to Minister of Higher Education, South Africa, Dr. Bonginkosi Nzimande (centre), during a Welcome Reception and Tour of HEART’s College of Beauty Services in Kingston. Also participating in the occasion were Dr Moses Peart, Chairman of HEART Trust/NTA, Her Excellency Mathu Joyini, South African High Commissioner to Jamaica

and Dr Franklin Johnston, Special Advisor to the Minister of Education.


31 March, 2013

Financial STATEMENTS

Financial Overview

38 Independent Auditors’ Report to the Board of Directors

40 Statement of comprehensive income

41 Statement of financial position

42 Statement of changes in financing

43 Statement of cash flows

44 Notes to the financial statements

40 to 80,


EXECUTIVE TEAMWayne Wesley, Ph.D. - Executive DirectorColin Barnett - Senior Director, Human Resource & AdministrationDenworth Finnikin - Chief Technical Director (Acting)Dermon Spence - National Programmes DirectorLudlow Thompson - Senior Director, National Council on Technical and Vocational Education and TrainingKevin Mullings - Senior Director, HEART Trust FundLuz Johnson - Chief Information Officer Debbie-Ann Robinson - Corporate Counsel

DIRECTORSAllison Birch - Information Research & Development Althea Smikle-Martin - Director/Principal, Northern TVET Institute (Acting)Andrew Walters - Director/Principal, Portmore Academy (Acting)Arden Grant - Regional Programmes Director – NW RegionCarlene Smith - Human Resource DevelopmentCynthis Dewdney - Regional Programmes Director – SE Region IDahlia Walters - Director/Principal, HEART College of Beauty Services (Acting)Elain Holloway - Director/Principal, SWTVET Institute Elizabeth Terry - Special ProjectsElvey Hamilton - Examination & Material DevelopmentFitzroy Blake - Occupational StandardsJanet Dyer - Director/Principal, North East TVET InstituteJoan Nicholas - AdministrationKaren Gayle - Regional Programmes Director – SW RegionKenneth Morrison - Operational PlanningKerron Lindo - Institutional Development SpecialistLeighton Marks - Information & Communication Technology Linnette McLean - Learning Management Services Malcolm Cameron - Chief Internal AuditorMarcia Rowe-Amonde, Ph.D. - Principal/Director, Vocational Training Development InstituteMark Wallen - Business DevelopmentMarvia Morgan - Technical Services Support (Schools) (Acting)Michael Hamilton - Buildings & PropertiesMichelle Walford - Marketing & Communications (Acting)Muffat Townsend - Director/Principal, Stony Hill AcademyNadine Roper Daley - Finance & AccountingNicole Manning - Quality Assurance – NCTVET (Acting)Novlette Denton-Prince - Director/Principal, HEART College of Beauty ServicesOdette Brown - Quality Assurance, NPD (Acting)Robert Green - Breadnut ValleySamuel Bowen - Regional Programmes Director – Northern Region Sonia Lynch - Human Resource ManagementVent Brown - Regional Programmes Director – NW Region (Acting)Winston Fletcher - Regional Programmes Director – SE Region IICora Ricketts - Director - Compliance

HCITWilliam Malabver - Managing Director (Acting)Althea Samuels - Marketing & Communications

MANAGERSAlton Lawrence - Quality AssuranceBarbara Vaughan - Purchasing (Acting)Beverley Clarke - Technical Development ManagerCarol Johnson-Redhi - Compliance & Remittance (Acting)Carol Nelson - NPD Career Development Services – SE Region ICecilla Mitchell Davy - Quality Assurance (Acting)Cheryll Stewart - Entrepreneurial Skills Development Christene Gittens - Enterprise DevelopmentChristine Edwards - Human Resource Policies and ProgrammesCourtney Skyers - Workforce Solutions, SE Region II (Acting)Donovan Jones - Campus Manager, VTDI-MandevilleElizabeth Danvers - Community Training Intervention, SE Region IIErica Williams - Career Development ServicesFrancaine Barrett - NPD Career Development Services – SE Region IIFredrica Falconer-Webster - Community Training Intervention, SW Region Gail Durrant - Human Resource Management Information SystemHeather Dillon - Workforce Solutions, Northern Region

Heather Gordon - Workforce Solutions, NW RegionHenry Gray - Snr. Manager, Educational Technology Ingrid Falconer - Quality AssuranceJacqueline Lawson Kerr - NPD Career Development Services – NW Region Jacqueline Solomon-Wallder - Snr. Manager, Organizational DevelopmentJanice Harrison - Library ServicesJerome Gardner - Snr. Manager, Employee RelationsJudith Lewis - Media ServicesKacia Hanson - Programme Monitoring & EvaluationKenrick Steele - Technical Services – ICTKevin A. Walker - Community Training Intervention, SE Region IKevin Beale - Community Training Intervention, Northern RegionLeecep Sterling - Systems DevelopmentLoraine Hare - NPD Career Development Services – Northern Region (Acting)Marcia Huggins - PurchasingMargaret Maragh - AuditMark Anthony Green - Operations Manager (Acting)Marlene Green - Quality AssuranceMerdina Callum - Corporate & Media Affairs (Acting)Michael Campbell - Community Training Intervention, SE Region IMichelle Thame - General Manager, the Cardiff Hotel & Spa Monica Porter Lewis - Learning Resources, Design & DevelopmentNatalee Plunkett - Workforce Solutions, SE Region I (Acting)Natalie Ferreira Reid - Information/Promotion – NCTVETNicole Berry - Quality AssuranceNursita Dunkley-Johnson - Snr. Manager, Quality AssuranceOpal Lynch - Workforce Solutions, SW RegionOwen Laing - Community Training Intervention, Northern RegionPatricia Johnson Small - Programmes Manager – NPDPaulette Bookall - Community Training Intervention, SE Region IIPaulette Shand - Standards & Assessment (Acting)Samantha Robinson-Edwards - Organizational Information & Records ManagementSanjay Kumar Padmanabhan - Quality Assurance, ITCSean Hinds - Business ServicesSharon Gordon - Administration & Support ServiceSharon Graham - Snr. Manager, Office AdministrationSherrie Johnson - Secretariat and PromotionsSonia Ingleton - Human Resource Suzette Scarlett - Safety & SecurityVerlia Bogle - Management Information SystemsWayne Batiste - Community Training Intervention, SW RegionWessell Brissett - Community Training Intervention, NW Region

INSTITUTION MANAGERSAndrea Toussaint - Garmex AcademyAndrew Isaacs - National Tools & Engineering InstituteAston Spencer - Lluidas Vale VTCColin Hitchman - Seaford Town VTCDelmarie Rowe Lewis - SW TVET Institute, Black River Donald Sergeon - Ebony Park Academy (Acting)Dwayne Bent - SW TVET Institute, JunctionErica Brimm - Buff Bay VTCHidran McKulsky - Kenilworth (Acting)Ivolyn Kirlew Dillon - Petersfield VTCJennifer Tomlinson - Beechamville VTCJoan Findley - Rockfort VTCJodine Williams - SW TVET Institute, Newport Kerry-Ann Duhaney Palmer - Above Rocks VTCKevin Baxter - JAGAS (Acting)Kimona Hudson - Culloden VTC (Acting)Melvin Whittaker - Cornwall Automotive Training Institute (CATI) (Acting)Olga James - Granville VTCOrville Plumber - Learning for Earning Activity Programme (LEAP) Philadolph Griffiths - Old Harbour VTCRobert Lindsay - Port Maria VTC (Acting)Shorna Myrie - Falmouth VTCSimone Martin - Runaway Bay HEART Hotel & Training Institute Yvonne Beckford Hewitt - Boys’ Town VTC

OUR PEOPLE



OUR LOCATIONS

Corporate Office

6B Oxford Road, Kingston 5Telephone: (876) 929-3410, 960-7635-6Fax: (876) 929-0849

National TVET CentreGordon Town Road, Kingston 7Telephone: (876) 977-1700-5

Regional Offices

South Eastern Regional Office7 Ripon RoadKingston 5Telephone: (876) 968-4419, 968-4441Fax: (876) 907-4337

South Eastern Regional Office II203 Windward RoadKingston 2Telephone: (876) 928-1391-3, 928-1301-2

North Eastern Regional Office45 Main Street, St. Ann’s BaySt. AnnTelephone: (876) 972-0226, 972-1232Fax: (876) 972-1382

South Western Regional OfficeShops 1 & 2, Lot 18 Caledonia MallMandeville, ManchesterTelephone: (876) 962-0543, 962-3393Fax: (876) 962-3888

North Western Regional Office11 Dome StreetSt. JamesTelephone: (876)952-4967, 979-2974Fax: 952-0321

Regional Sub Offices

Spanish TownShop 1, 32 Brunswick StreetSpanish Town, St. CatherineTelephone: (876) 943-9817Fax: (876) 907-4337

Santa CruzShops 7-10 Business CentreInstitution Drive, Santa CruzSt. ElizabethTelephone: (876) 966-9710

Savanna-la-mar6 Rose Street, Williams PlazaWestmorelandTelephone: (876) 955-2928, 918-0886

Morant Bay14 Queens Street, St. ThomasTelephone: (876) 703-6456, 982-1215

May Pen22A Manchester AvenueMay Pen, ClarendonTelephone: (876) 986-6172, 902-8601Fax: (876) 902-5523


Head Office: 6B Oxford Road, Kingston 5 Toll Free: 1(888) 423-7868 • Fax: (876) 929-2478

www.heart-nta.orgANNUAL REPORT | 2012-2013

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Vision - heart-nta.org · Head Office: 6B Oxford Road, Kingston 5 Toll Free: 1(888) 423-7868 sFax:...

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