Vision€¦ · Bulletin of vacancies or other modes of publication in the DepEd Office 2. Announce...

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Transcript of Vision€¦ · Bulletin of vacancies or other modes of publication in the DepEd Office 2. Announce...

Vision

We dream of Filipinos who passionately love their country and whose values and

competencies enable them to realize their full potential and contribute meaningfully to building

the nation.

As a learner-centered public institution, the Department of Education continuously

improves itself to better serve its stakeholders.

Mission

To protect and promote the right of every Filipino to quality, equitable, culture-based, and

complete basic education where:

Students learn in a child-friendly, gender-sensitive, safe, and motivating environment.

Teachers facilitate learning and constantly nurture every learner.

Administrators and staff, as stewards of the institution, ensure an enabling and

supportive environment for effective learning to happen.

Family, community, and other stakeholders are actively engaged and share

responsibility for developing lifelong learners.

Core Values

Maka-Diyos

Makatao

Makakalikasan

Makabansa

(Adopted from Performance Pledge provided in CSC Citizen’s Charter)

We, the officials and employees of the Department of Education, pledge to:

Serve you promptly, efficiently, and with utmost courtesy;

Ensure strict compliance with service standards;

Respond to your complaint about services as soon as possible;

Value every citizen’s comments, suggestions, and needs;

Empower the public through 24/7 access to information on our policies, programs,

activities and services;

All these we pledge

Because YOU deserve no less.

(Based on CSC Citizen’s Charter Feedback and Redress Mechanism)

Please let us know how we have served you by doing any of the following:

Send your feedback through e-mail ([email protected]) or call us at (085)

303-0546 or (085) 303-0766.

Talk to our Officer of the Day

If you are not satisfied with our Service, your written/verbal complaints shall immediately be

attended to by the Officer of the Day at the Public Assistance and Complaints Desk.

THANK YOU for helping us continuously improve our services.

THE FRONTLINE SERVICES

ENROLMENT

Who may avail of the Service?

1. Pre – School age – (5-6 years old)

2. Elementary age – (6-11 years old)

3. Secondary age – (11-15 years old for Junior High School)

- (16-18 years old for Senior High School)

Schedule of Availability of Service

1. Pre – School and Elementary: two (2) weeks before the start of the academic school year

2. Secondary : April – May

Requirements for Enrollee:

1. Pre-School and Elementary

Report card for Grade II – VI pupils/students

Birth Certificate for Pre-school and Grade I pupils

2. Secondary

2.a. Junior High School

Birth certificate for first year students

Report card

Certificate of good moral conduct

2 ID pictures for first year

2.b. Senior High School

Form 138 ( Grade 10 completers)

PEPT Certification (If PEPT passer)

A & E passer (ALS Passer)

Certificate of good moral conduct

2 ID pictures for first year

3. Transferees

Certificate of good moral conduct

Forms 137 and 138

Reading ability assessment / Placement test

Duration: Half day (Elementary and Secondary)

How to avail of the Service (ELEMENTARY)

Application/Client Service Provider Duration of Activity Person In Charge

1. Submit Birth certificate for Grade II – VI student and Report card for Pre – school and Grade I students 2. Undergo assessment test/interview (for Grade I and Transferee) 3. Enroll and receive books

Receive, assess and evaluate Report cards & Birth certificates Conduct assessment test/interview Accept pupils and distribute books

Within 10 minutes Within 30 minutes Within 30 minutes

Teacher-in-charge Teacher-in-charge Teacher-in-charge

How to avail of the Service (Junior High School)?

Application/Client Service Provider Duration of Activity Person In Charge

1. Submit Birth certificate for first year students; Forms 137 & 138 and Certificate of good moral conduct for transferees 2. Undergo reading ability assessment / placement test (for transferee) 3. Enroll and receive books

Receive, asses and evaluate Birth certificate, Forms 137 & 138 and certificate of good moral conduct Conduct reading ability assessment test / placement test Accept students and distribute books

Within 10 minutes Within 30 minutes Within 30 minutes

Teacher-in-charge Teacher-in-charge Teacher-in-charge

How to avail of the Service (Senior High School)?

Application/Client Service Provider Duration of Activity Person In Charge

1 2

Fill out the enrolment form LIS Uploading

Receive, asses and evaluate Form 138, certificate of good moral conduct, certificate as ALS/PEPT passers, NCAE results and graduates of non-accredited private schools who have passed the Philippine Validation Test (PVT) Duly-accomplished completed Senior High School Enrolment Form Choose track : Academic (GAS, HUMSS, ABM, STEM ) TVL Officially enrolled Log in with the LIS website Encode officially enrolled SHS students

20 minutes

20 minute

School Head Classroom adviser/ICT/School Head

END OF TRANSACTION

Senior High School Voucher System

Who may avail of the Service?

Public Grade 10 completers

Grade 10 completers who are Education Service Contracting (ESC) grantees in private JHS

Grade 10 completers who are not ESC grantees from private JHS

High School graduates for the year 2015 and below (optional)

Application/Client Service Provider Duration of Activity Person In Charge

1. Grade 10 Completers from public Schools

(automatically identified as Qualified Voucher

Recipient)

2. ESC grantees (automatically identified as recipient

with SHS Voucher System)

3. Non – ESC Grantees

Fill out and download the forms and confirmation

slip from Online Voucher Application Portal

(OVAP): http://ovap.deped.gov.ph.

Submit the filled out form, confirmation slip, and

supporting documents to PEAC National Secretariat

before February. 12, 2016 for online application.

Applicants will be notified of the results. The list of

Qualified Voucher Recipients (QVR) will be posted

on OVAP.

Assist client in accessing the OVAP Portal

15 minutes

SGOD Division, SHS Coordinator, School Head School Head, School SHS Coordinator School Head

For eligible students, download and print your QVR

certificates from the OVAP to be presented upon

your enrollment.

END OF TRANSACTION

RECRUITMENT, EVALUATION, SELECTION AND APPOINTMENT OF TEACHER I POSITION IN PUBLIC

ELEMENTARY AND SECONDARY SCHOOLS

Who may avail of the Service?

Applicants who hold a valid certificate of registration/professional license as a teacher from the Professional Regulation Commission (PRC) seeking

to be appointed to a teacher I position

Qualified applicant who is with a valid professional license issued by the Philippine Regulation Commission and who meets the requirements of the

evaluation selection applied by the a School Division

Bonafide resident of particular barangay, municipality, city of province for at least six months who declared himself/herself as a resident of a

particular barangay, municipality, city or province in the Personal Data Sheet

List of candidates who obtained an overall score of seventy (70) points and above based of the criteria provided in the hiring guidelines during the

evaluation and screening by a School Division

Fees: None

Schedule of Availability of service: January 15 to - Filing of applicant March 15 March 15-31 - Interview of applicants April 1-15 - Ranking of applicants April 16-30 - Submission of Rank list to the Schools Division Superintendent to be posted in conspicuous places Requirement for Applicants: 1. Applicant letter 2. CSC Form 212 (revised 2005) in 2 copies with the latest 2x2 ID picture 3. Certified photocopy of the PRC Certificate of Registration/License 4. Certified photocopy of ratings obtained in the Licensure Examination for Teacher/Professional Board Examination for Teacher 5. Certified copies of Transcript of Records for baccalaureate course

6. Copies of the service record, performance rating and school clearance for those with teaching experience

7. Certificates of specialized training, if any

HOW TO AVAIL OF THE SERVICE?

Applicant/Client Service Provider Duration of Activity Person In Charge

Submit a written application with the required documents to the nearest elementary or secondary school head

1. Receive application and verify documents submitted as to the completeness and authenticity. 2. Submit the list of applicants together with their pertinent documents to the Division Sub-Committee 3. Receive the list of applicants with the corresponding documents. 4. Review documents submitted for completeness, accuracy, authenticity and veracity.

Within 10 minutes Within 10 minutes Within 1 day

a. Elementary - School Head – Chair - 4 Master Teachers/Best Performing Teachers-Members b. Secondary - School Head – Chair - Dept. Head concerned -Dept. Head concerned -3 Teachers Members from the different learning areas -Public School District Supervisor/ Coordinating Chair Principal of the District -4 School Heads-Members

5. Evaluate applicants on Education, Teaching Experience, LET/PBET Rating, Experiential Learning Course and Specialized Training Skills. 6. Conduct interview 7. Observe and rate demonstration teaching of applicants 8. Administer the English Proficiency Test 9. Consolidate individual ratings and submit the initial rank list of qualified applicants to the Division Selection Committee 10. Prepare the written English Proficiency Test. 11. Review and consolidate the result of the individual rating of applicant – 1 for elementary and another for secondary level by subject areas showing the scores they obtained in all criteria for evaluation. 12. Prepare a division – wide rank list one for elementary and one for secondary.

Within 1 day Within 1 hour Within 1 day Within 2 hours Within 2 days Within 6 hours Within 3 days Within 2 days

Elementary Level - Asst. School Division Superintendent – Chair - 2 Educ. Supervisor I – Members - President of the PESPA ( Div. Chapter) - President of the Teachers Association (Div. Level) Secondary Level - Asst. Schools Division Superintendent – Chair - 2 Education Supervisor I - President of the PAPSSA (Div. Chapter) - President of the Teachers Association (Div. Level)

13. Prepare the Register of Qualified Applicants (RQA) who obtained total score of fifty (50) points or above by school district for elementary and by school for secondary level, by subject area. 14. Submit the complete result of the evaluation of applicants and records of deliberation to the SDS 15. Post the complete result in at least three (3) conspicuous places in the Division for RDAs for secondary school/school district. 16. Appoint from the qualified applicants recommended by the School Selection Committee in the school/district where the vacancy exists consistent with the RA 8190 (Localization Law and other pertinent laws, rules and regulations) 17. Provide every elementary and secondary school and the Regional Director with copies of the RQA for posting in their area of jurisdiction. 18. Furnish the Local Government Unit (LGU) to encourage the hiring of licensed teacher to locally funded items.

Within 2 days Within 1 day Within 30 minutes Within 2 days Within 2 days

- Personnel in-charge of Personnel Action (Secretariat Service and Keeps records of proceedings of deliberation School Division Superintendent School Division Superintendent

APPOINTMENT AND PROMOTION OF OTHER TEACHING, RELATED TEACHING AND NON-TEACHING

PERSONNEL

Who may avail of the Service?

Guidance Coordinator and other teaching related teaching personnel except School Heads-Principals and Head Teachers; and all Non-Teaching

Group

Fees: None

Requirements for Applicants:

1. Copies of performance rating for the last two (2) rating period

2. Certification of experience/s related to the position to be filled

3. Certified Xerox copy of outstanding accomplishments

Outstanding Employee Award

Innovations

Publication/ Authorship

Consultancy/Resource Speaker in Trainings/seminars

4. Certified Xerox copy of Transcript of Records

5. Certificate of trainings in education

6. Certificate of Specialized Training

7. Certificate of Participation as Chairperson/Co-chair in a technical/planning committee

How to avail of the Service?

Applicant/Client Service Provider Duration of Activity

Person In Charge

Watch for published vacant positions in the CSC Bulletin File application for the position with the accompanying support documents

1. Publish vacant position in the Civil Service Commission (CSC) Bulletin of vacancies or other modes of publication in the DepEd Office 2. Announce vacant positions to be filled in at least 3 conspicuous places in the DepEd offices or schools. 3. List applicants for the vacant position both inside and outside of DepEd offices/school 4. Conduct preliminary evaluation of the qualification of applicants 5. Prepare selection line-up reflecting the qualifications of all applicants. 6. Post selection line-up in 3 conspicuous places in the DepEd offices/schools indicating the date of posting

15 working days 15 calendar days

Human Resource Management officer/In charge of Personnel

7. Notify all applicants of the outcome of the preliminary evaluation. 8. Submit the selection line-up to the Personnel Selection Board/Committee for deliberation en banc. 9. Evaluation and deliberate on the qualification of those listed in the selection line-up en banc. 10. Make systematic assessment of the qualification and competencies of candidates for appointment to the vacancy. 11. Conduct further assessment such as written examination, skills test, interview and other among qualified applicants. 12. Submit to the appointing authority the short list of five ranking candidates based on assessment of determinant factors

Human Resource Merit and Promotion Selection Board (HRMPSB) School Division Chairperson: Assistant School Division Superintendent Members: Head of the school where the vacancy exists Administrative Officer V Administrative Officer IV (HRMO) President of the Division, DepEd Employees’ Union/Non-Teaching Association/faculty Association

In the School

Central and non-central elementary school

Chairperson Principal/School Head Members: Four (4) Members from the Grade Level Chairpersons

Elementary schools with no school head SDS identifies the committee of 5 from clustered schools

Secondary schools with existing department heads.

Teaching Positions Chairperson: Principal/School Head Members: Department head where the vacancy exists, Administrative Officer, President of the Teacher’s Association

Secondary school with no existing department heads, the School Head

13. Assess the list of top five candidates submitted by the PSB/C 14. Select the most qualified for appointment to the vacant position. Issue appointment in accordance with existing Civil Service rules and regulations. Posting of appointment

Within 5 days

designates from among the faculty on the basis of qualification and demonstrated creditable competencies Non – Teaching Position Chairperson: Principal/School Head Members – 2 Dept. Heads Administrative Officer, President of Non – Teaching Association School Division Superintendent HRMO

SELECTION, PROMOTION AND DESIGNATION OF MASTER TEACHERS

Who may avail of the service?

Those who are actually teaching

Teachers providing special services with regular teaching load

Permanent teachers

Fees: None

Requirements for Applicants:

Master Teacher I

1. Permanent Teacher

2. Bachelor’s degree for teacher or its equivalent

3. Very satisfactory performance rating for the last 2 years

4. At least 3 years’ experience

5. 25 points in Leadership potential/demonstration teacher on the district level + 15 points in leadership potential

Master Teacher II

1. Master Teacher I (or ESP) for at least one year

2. Very satisfactory rating as MT or ESP I

3. Bachelor’s Degree for Teacher on its equivalent as provided in the Magna Carta for Teachers plus completion of Academic Requirement for MA

4. 30 points in Leadership potential and achievement on the Division Level plus 20 points in Leadership and Potential provided the activities have not been

credited in an earlier promotion

How to avail of the Services?

APPLICATION/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY PERSON IN CHARGE

File application letter for the vacant position to the Office of Schools Division Appear before the Division Sub Committee to answer questions regarding the documents attached to the application

Examine the application letter and its supporting documents for their completeness and veracity; and endorse the same to the next higher office Examines/Verify the application and its supporting papers with the Sub-Committee who ranks the application on the basis of their documents Evolve a listing of the applicants according to their rank and forward the same to the Division Personnel Section Board (PSB) Receive the application/s for Master Teacher; assess further the documents of the applicants and their ranks as endorsed by the District Office Recommend to the Appointing Authority the name of the most qualified applicant for the vacant position based on the ranking and assessment made Make the final recommendations for the appointment of the Master Teachers to the existing vacancy to the Regional Director

Within 30 minutes Within 1 day Within 2 days Within 1 day

Principal/Head Teacher Public School District Supervisor 4 School Heads Division HRMPSB Asst. School Division Superintendent 2 Educ. Supervisors HRMO School Division Superintendent

SELECTION, PROMOTION AND DESIGNATION OF SCHOOL HEADS

Who may avail of the Service?

All qualified candidates from within and outside the division where the vacancy exists.

Fees: None

Requirement for Application:

For Teacher – In – Charge

a. Three year teaching experience

b. Pass the screening process to be conducted by the Division Office

For Principal I

1. Pass a qualifying test (PET)

2. Experience for at least 5 years in aggregate as Head Teacher-In-Charge, Master Teacher and Teacher III

3. Very satisfactory performance rating for the last rating period prior to the screening

4. Outstanding accomplishment

5. Specialized training

HOW TO AVAIL OF THE SERVICE

Applicant/ Client Service Provider Duration of Activity

Person In Charge

File an application letter for the vacant position with the supporting documents to the School Division Superintendent.

Review the application documents as to completeness and veracity: endorse the application to the District Office for action.

30 minutes

Principal / Teacher-In-Charge

Receive the application/s with supporting documents. Verify the authenticity and completeness of the application and its documents. Evaluate the paper of the candidates for the vacant position. Pre-evaluate the application with the District Selection Committee and prepare the list of applicants according to rank.

within 1 day

Public School District Supervisor

Transmit the application and list of applicants to the Division Office Verify the documents submitted to ensure that all requirement s to the position are met and further screen Recommend the most qualified applicant to the Appointing Authority Review the recommendation of the PSB and recommend the appointment of the most qualified applicant to the Schools Division SUperintendent

within 2 days

Assistant School Division Superintendent HRMO

PROVISION ON PAYMENT OF SALARIES AND OTHER EMOLUMENTS OF TEACHERS AND EMPLOYEES OF DEPED

Requirements: None

Service Schedule:

Steps Application/Client Service Provider Duration of Activity Person In Charge

1 Receive the voucher for the fund transfer of salaries

within 10 minutes Cashier

2 Prepare the fund transfer of salaries and the ACIC

3 hours Cashier

3 Signing by concerned officials within an hour Cashier / SDS

4 Prepare the deposit slip within 20 minutes Cashier

5 Deposit the fund transfer (RPSU paid) or submit PACS to Authorized Government Bank

within 4 hours Cashier

6 Submit the fund transfer (copy of deposit slip) to RO

within 1 hour Cashier

7 Get the payroll, payslip and form 7 from RPSU within 1 day Cashier

8 Release the payroll, payslip and form 7 3 days Cashier

PROVISION ON PAYMENT OF TRAVEL EXPENSES TO DEPED EMPLOYEES

Requirements: None

Service Schedule:

Monday to Friday

8:00am – 12:00pm

1:00pm – 5:00pm

How to avail of the Service?

Payment of Travels and other Benefits

Step Application/Client Service Provider Duration of Activity Person In Charge

1 Receive the vouchers with complete supporting documents from the accounting

within 10 minutes Cashier

2 Review/scrutinize documents submitted within 30 minutes Cashier

3 Prepare the Advice Debit Account (ADA) Issued within 30 minutes Cashier

4 Signing by concerned officials within 2 hours Cashier / SDS

5 Sign the vouchers Submit the ADA to the bank within 1 hour Cashier

END OF TRANSACTION

PAYMENT OF SALARIES AND WAGES (Regular/Substitute)

Schedule of Availability of Service

Monday to Friday

8:00 a. m. – 5:00 p.m. NO NOON BREAK

Who May Avail of the Salaries?

All Elementary and Secondary Teachers/Personnel

All Division Office/District Supervisors/ Personnel

What are the Requirements?

Approved CSC Form 48 (Daily Time Record)

Application for Leave – CSC Form No. 6 (If there’s any for regular salary)

Approved Appointment, First day of Service ( for 1st claim of salary)

Oath of Office, Sworn Statement of Assets & Liabilities, Order ( for 1st claim of salary)

How to avail the Service?

Step Applicant/Client Service Provider Duration of Activity (Under Normal Circumstances)

Person In Charge Fees Form

1 Prepare and submit the needed requirements

Receive the documents, Review, Verify as to completeness, Prepare Payroll, corresponding remittances

Within 1 hours Katrina M. Evero/Marian P. Tonjoc

None DTR, Form 6, TO/TA, CA

2 Forward Application Form to

10 minutes Ratche Magante

the Budget Officers: actual signing therein

3 Prepare the, Obligation Requests and the Vouchers

10 minutes Accounting Personnel

4 Forward to the Accountant for Signature/Final Check (Subject to availability of funds)

10 minutes Accountant

5 Forward the Documents to the SDS for Approval

1 hour SDS

6 Receives the approved voucher and submit to the Cashiers Office

10 minutes

END OF TRANSACTION

APPLICATION FOR LEAVE/CLAIMS

PERSONNEL DIVISION

Schedule of Availability of Service

Monday – Friday

8:00 a.m – 5:00 p.m NO NOON BREAK

Who may avail of the Service?

Leave, Claims and retirement – Officers/Employees of Deped Division Office, Superintendents and Assistant Superintendents

What are the requirements?

Accomplished Application Form

Medical Certificate (In case of Sick Leave for 3 days or more or filed in advance or Paternity Leave, Special Leave for Women and

Rehabilitation Leave)

Solo Parent ID ( Parental Solo Leave)

Duration

Within 5 days

How to avail the Service?

Step Applicant/Client Service Provider Duration of

Activity (Under

Normal

Circumstances)

Person In Charge Fees Form

1 Accomplished the

Application For the

Leave Form

Receive the duly filled up

Application Form

Within 10

minutes

Chris John R.

Cagas

Application for

Leave, Medical

certificate, Solo

ID

2 Check the records of the

employee

Within 2 days Chris John R.

Cagas

3 Application form for

signature of the

officer/actual signing

Within 2 days Jasmine B. Nepa,

Lucille Madelo

(with leave of

absence less than

10 days) & SDS

Imelda N.

Sabornido (for

leave exceeding

10 days)

4 File the Application Form

and release the approved

leave of absence

Within 20

minutes

Chris John R.

Cagas

END OF

TRANSACTION

APPLICATION FOR PROVIDENT FUND LOAN, EMPLOYEES WELFARE AND BENEFITS

Schedule of Availability of Service

Monday – Friday

8:00 a.m – 5:00 p.m. NO NOON BREAK

Who may Avail of the Service?

Officers/Employees of Deped Bayugan City

What are the Requirements?

Accomplished Application Form

Copy of Payslip

Letter stressing the purpose of loan

Duration

Within 5 days

How to Avail the Service?

Step Applicant/Client Service Provider Duration of

Activity (Under

Normal

Circumstances)

Person in Charge Fees Form

1 Accomplish the

Application Form

Receive the duly filled

Application Form

Within 10

minutes

2 Forward Application Form

to the

Personnel/Legal/Finance:

actual signing therein

Within 3 days

3 Prepare the payroll

(subject to availability of

funds)

Within 1 day

4 Signed by the concerned

official for Approval

Within 15

minutes

5 Forward to the Cashier Within 15

minutes

END OF

TRANSACTION

GRANTING OF CASH ADVANCES

(Seminar/Conduct of Training / Others)

Schedule of Availability of Service

Monday – Friday

8:00 a.m. – 5:00 p.m. NO NOON BREAK

Who may Avail of the Cash Advance?

All Elementary and Secondary School Heads/TICs

All Division Office/District Supervisors

What are the Requirements?

Approved Training Design

Purchase Request

Certification of No Pending/Unliquidated Cash Advance

Memorandum

Travel Order/Travel Authority (In case of outside the region as the destination)

Appendix A

Annual Improvement Plan (AIP)

Annual Procurement Plan (APP)

Step Applicant/Client Service Provider Duration of

Activity (Under

Normal

Circumstances)

Person In Charge Fees Form

1 Prepare and submit

the needed

requirements

Receive the documents,

Review, Verify as to

completeness

Within 10 minutes Assigned

Bookkeeper per

District

IT, MEMO,TO, CA, PR,

APP, AIP

2 Verification of No Pending

or Unliquidated Cash

Advance

Within 20 minutes Accountant

3 Forward Application Form

to the Budget

Officer:actual signing

therein

Within 20 minutes

4 Prepare the Obligation

Requests and the

Vouchers

Within 20 minutes Kareen Selanova

5 Forward to the

Accountant for

Signature/Final Check

Within 15 minutes Accountant

(Subject to availability of

funds)

8 Forward the document to

the SDS Office for approval

Within 20 minutes

9 Received the documents

from SDS office and

forward it to the Cashiers

Office

Within 20 minutes Kareen Selanova

END OF

TRANSACTION

LIQUIDATION OF CASH ADVANCES

(Travel/Training/MOOE/Others)

Schedule of Availability of Service

Monday – Friday

8:00 a.m. – 5:00 p.m. NO NOON BREAK

Who may submit Liquidation?

All Elementary and Secondary School Heads/TIC

All Division Office/District Supervisors/Personnel

What are the Requirements?

Check Disbursement Register

Approved Purchase Request, Call of Quotations, Abstract of Proposals, Purchase Orders/s, Inspection and Acceptance Report, Delivery Receipt,

Official Receipt (for Goods)

Approved Itinerary of Travel, Certificate of Travel Completed, Travel Order/Authority, Tickets, Certificate of Appearance, Memorandum, RERs

(for travel/attending seminars), Travel/Narrative Report

Approved Training Design, Payroll if any, Terminal Report (for Training), Attendance Sheet, Pictorial

How to avail the Service?

Step Applicant/Client Service Provider Duration of Activity

(Under Normal

Circumstances)

Person in Charge Fees Form

1 Prepare and submit the

needed requirements

Receive the

documents, Review,

Verify as to

completeness

Within 10 minutes Assigned

Bookkeeper per

District

2 Checking of submitted

Liquidation

Within 20 minutes Belinda Ong

3 Preparation of

Liquidation Report and

Journal Entry Voucher

(JEV)

Within 10 minutes

4 Forward the

liquidation report and

the JEV to the

Accountant for

Checking and

Signature

Within 10 minutes Accountant

5 Forward the

Documents to the

Office of the SDS for

Approval

Within 10 minutes SDS

6 Preparation of Journal

Entry Voucher &

forward to Accountant

for Signature

Within 5 minutes Regine Asio

7 Forward the

documents to the

office of the Auditor

(COA)

Monthly

END OF TRANSACTION

ISSUANCE OF REQUESTED FILES

RECORDS DIVISION

Schedule of Availability of Service

Monday – Friday

8:00 a.m. – 5:00 p.m. NO NOON BREAK

Who may Avail of the Service?

Officers/Employees of Deped Central Office, Superintendents and other authorized individuals/officers

What are the Requirements?

Accomplished Request Slip

Identification Card

Authorization or Special Power of Attorney – if the one requesting is another person

Duration

Within 2 days

How to Avail the Service?

Step Applicant/Client Service Provider Duration of Activity

(Under Normal

Circumstances)

Person in Charge Fees Form

1 Accomplish Request

and submit duly

filled form

Receive the duly filled

request slip

Within 10 minutes Japheth A. Yoldan Request Slip

2 Forward Request Slip to

the Records

Officer/Authorized

Employee

Within 5 minutes Japheth A. Yoldan

3 Search for the Record:

Retrieve the File

Within 15 minutes Japheth A. Yoldan

4 Approve, review and

affix initials to the

requested document

Within 45 minutes Lucille H. Madelo

5 Forward to releasing

clerk

Within 10 minutes Japheth A. Yoldan

6 Release the document Within 10 minutes Japheth A. Yoldan

END OF TRANSACTION

ISSUANCE OF EMPLOYEE CERTIFICATION & OTHER CERTIFICATIONS

PERSONNEL DIVISION

Schedule of Availability of Service

Monday – Friday

8:00 a.m. – 5:00 p.m. NO NOON BREAK

Service Fee: Php 50.00

Who may Avail of the Service?

Officers/Employees of Deped Central Office, Regional Directors, Assistant Regional Directors, Superintendents and other authorized

individuals/officers

What are the Requirements?

Request Letter

Duration

Within 60 minutes

How to Avail the Service?

Step Applicant/Client Service Provider Duration of Activity

(Under Normal

Circumstances)

Person In Charge Fees Form

1 Submit Request letter Receive the letter request Within 10 minutes Japheth A. Yoldan 50.00

2 Wait while the requested

certification is being processed

Check the record of the

requesting party & prepare

certification

Within 30 minutes Jasmine B. Nepa / Lucille

H. Madelo

3 Receive the certification for

signature/actual signing

Within 5 minutes Jasmine B. Nepa / Lucille

H. Madelo / SDS Imelda

N. Sabornido

4 Forward signed certification for

releasing to authorized employee

Within 5 minutes Japheth A. Yoldan

5 Pick up the requested

document

Release the document Within 10 minutes Japheth A. Yoldan

END OF

TRANSACTION

Request for Creation of GSIS Business Partners/Correction of Membership Records due to change of

Status/Promotion/Others

Schedule of Availability of Service

Monday – Friday

8:00 a.m. – 5:00 p.m. NO NOON BREAK

Who may avail of the Service?

Officers/Employees, Superintendents and other authorized individuals/officers

What are the Requirements?

Accomplished Request Slip

PSA Marriage Certificate

PSA Birth Certificate

Service Records

Duly attested appointments

Judicial Order/CSC Resolution granting Correction of Names

Duration

Within 60 minutes

How to avail the Service?

Step Applicant/Client Service Provider Duration of

Activity (Under

Normal

Circumstances)

Person in Charge Fees Form

1

2

3

4

5

Submit request letter Request for creation of

GSIS BP numbers

Encode personal

information of

personnel

Email the GSIS SP Form

A to GSIS Manila

Request for correction

of personal information

Scanned PSA Birth

Certificate/Marriage

Certificate/Service

Records

5 minutes

20 minutes

5 minutes

5 minutes

5 minutes

Lucille H. Madelo, AAO

Japheth A. Yoldan

None GSIS SP Form A

PSA Marriage

Certificate, Birth

Certificate,

Service Records,

GSIS SP Form B,

Form C, Form D

& Form E

6

7

Encode personal

information to the

corresponding GSIS

Forms

Email the form with

attached scanned

copies of documents to

GSIS Manila for

appropriate action

END OF TRANSACTION

Lucille H. Madelo, AAO

REQUEST FOR GSIS LOAN CONFIRMATION

Schedule of Availability of Service

Monday – Friday

8:00 a.m. – 5:00 p.m. NO NOON BREAK

Who may avail of the Service?

Officers/Employees, Superintendents and other authorized individuals/officers

What are the Requirements?

Accomplished Request Slip

Original & photocopy of Payslip

Duration

Within 20 minutes

How to avail the Service?

Step Applicant/Client Service Provider Duration of Activity

(Under Normal

Circumstances)

Person in Charge Fees Form

1

2.

3.

Duly accomplished

Forms

Duly accomplished

Notice of Deductions

Present Original Payslip

Apply GSIS loans at any

GSIS kiosk

Provide forms

indicating the date of

effectivity of the

deductions

Check the payslip if

with sufficient net take

home pay after

deduction of GSIS Loans

Indicate in the payslip

that the employee

applied and confirmed

the loan

END OF TRANSACTION

5 minutes

7 minutes

5 minutes

Katrina M. Evero

Lucille H. Madelo, AAO/

Phebe M. Villaflor,

Alternate AAO

RPSU forms

(Notice of

Deductions)

APPLICATION FOR GSIS FINANCIAL ASSISTANCE LOAN PROGRAM (GFAL)

Schedule of Availability of Service

Monday – Friday

8:00 a.m. – 5:00 p.m. NO NOON BREAK

Reg. Fee: None

Who may avail of the Service?

Teaching, Teaching-Related and Non-Teaching Personnel:

Must be an active regular member of the GSIS with permanent status and paid premiums for the last three years;

Has no pending administrative case and/or criminal charge;

Is not on leave without pay;

Has an outstanding loan from Deped-accredited lending institution; and

Has no due and demandable loan accounts with the GSIS

What are the Requirements?

Accomplished Request Slip

Original & 3 photocopies of Payslip

GFAL Application Form

Statement of Account

Duration: Within 20 minutes

How to avail the service?

Step Applicant/Client Service Provider Duration of Activity

(Under Normal

Circumstances)

Person in Charge Form

1. Properly filled up

GFAL Application

Form & GSIS-

prescribed

Statement of

Account (SOA)

15 minutes GFAL

Application

Form, GSIS-

prescribed SOA

2. Submit the Forms

and all

requirements

including the clear

photocopy of I.D. of

the authorized

representative of

lending Institution

Checked the completeness

of documents as well as the

qualification of the

Borrower

Lucille H. Madelo,

AO V/ Phebe M.

Villaflor, AO IV

10 minutes

3. Certified the 3 copies of the

payslip

Lucille H. Madelo,

AO V/ Phebe M.

Villaflor, AO IV

10 minutes

4. Submit the GFAL

application at the

GSIS

1 day

Request for Tax Identification Number/ Updates on Additional Exemptions/ Change of Employers

Schedule of Availability of Service

Monday – Friday

8:00 a.m. – 5:00 p.m. NO NOON BREAK

Who may avail of the Service?

Officers/Employees, Superintendents and other authorized individuals/officers

What are the Requirements?

Accomplished Requisition Slip

BIR Form 1902

BIR Form 1905

PSA Marriage Certificate (for married personnel)

PSA Birth Certificate (for dependents)

How to avail the Service?

Step Applicant/Client Service Provider Duration of

Activity (Under

Normal

Circumstances)

Person in Charge Fees Form

1.

2.

Duly accomplished

request form

Received the duly

accomplished BIR

Forms for TIN

Issuance& Updating

Check if complete with

attachment

Japheth A. Yoldan

None BIR Form No

1902, BIR Form

1905, marriage

certificate, birth

certificate

3.

4.

5.

Log in to the

www.bir.gov.ph to

encode the personal

information of the

newly hired employee

Filled up the 1902 form

to TIN Number of the

employee and affixed

signature for approval

Submit the duly

approved the 1902 and

1905 forms to the BIR

END OF TRANSACTION

Lucille H. Madelo

ISSUANCE OF SERVICE RECORD

Schedule of Availability of Service

Monday – Friday

8:00 a.m. – 5:00 p.m. NO NOON BREAK

Who may avail of the Service?

Officers/Employees, Superintendents and other authorized individuals/officers

Service Fee: Php 50.00

What are the Requirements?

PSA Marriage Certificate (for married personnel)

Judicial Order/CSC Resolution granting Correction of Names

How to avail the Service?

STEP APPLICANT/ CLIENT Service Provider Duration of Activity

(Under Normal

Circumstances)

Person in Charge Fees Forms

1. Pay the Service Fee Issuance of Official

Receipts upon

receipt of

collection

10 minutes Phebe M. Villaflor Php 50.00 AF # 51

2. Submit request for service

record with the Official

Receipts

Verify the

information and

make correction if

any, in accordance

with the document

presented

5 minutes Japheth M.

Yoldan

3. Print the

employees Service

Record

3 minutes Japheth M.

Yoldan

4. Submit the certification for signature/actual signing

2 minutes Lucille H. Madelo

5. Release the

Service Record

END OF TRANSACTIONS

ISSUANCE OF ALS PASSERS CERTIFICATE OF RATING (COR)

Who may avail of the service? ALS A&E PASSERS

Fees : NONE

Service Schedule: MONDAY – FRIDAY (8:00 AM – 5:00 P.M.)

What are the requirements upon claiming?

ACCOMPLISHED REQUEST SLIP

IDENTIFICATION CARD

AUTHORIZATION LETTER WITH THE IDENTIFICATION CARD OF THE REQUESTOR (If the one requesting is another

person)

How to avail of the service?

STEP APPLICANT/ CLIENT ACTION OFFICER DURATION OF ACTIVITY PERSON IN-CHARGE

1 Accomplish the request form Receive the request slip and/or letter of request

1 hour and 5 minutes (under normal circumstance)

Division ALS Focal and/or Education Program Specialist II in ALS

2 Verification of records Education Program Specialist II in ALS

3 Prepare the Certificate of Rating with the attached Certification for signature

Education Program Specialist II in ALS

4 Release of the Certificate of Rating with the attached Certification

Division ALS Focal and/or Education Program Specialist II in ALS

END OF TRANSACTION

ENROLMENT AT DEPED BAYUGAN CITY ALTERNATIVE LEARNING SYSTEM (ALS)

Who may avail of the service? OUT-OF-SCHOOL CHILDREN, YOUTHS, AND ADULTS

Fees : NONE

Service Schedule: MONDAY – FRIDAY (8:00 AM – 5:00 P.M.)

What are the requirements upon claiming?

PHOTOCOPY OF BIRTH CERTIFICATE OR BAPTISMAL CERTIFICATE

How to avail of the service?

STEP APPLICANT/ CLIENT ACTION OFFICER DURATION OF ACTIVITY PERSON IN-CHARGE

1 Conduct information dissemination and advocacy efforts in the different barangays and identify prospective learners to be listed in the Masterlist of Mapped and Potential Learners (AF1)

November – December

(under normal circumstance)

ALS Mobile Teachers

District ALS Coordinators

Literacy Volunteers

Education Program Specialist II in ALS

Division ALS Focal

2 Attend advocacy meeting Conduct Advocacy Meeting 2 hour to 30 minutes (under normal circumstance)

ALS Mobile Teachers

District ALS Coordinators

Literacy Volunteers

3 Submit name for inclusion Records name of applicant in the ALS Enrolment Form (AF2)

1 hour and 15 minutes (under normal circumstance)

ALS Mobile Teachers

District ALS Coordinators

Literacy Volunteers

4 Undergo assessment/ Screening test to determine entry level

Conduct Assessment/ Screening

3 hours and 30 minutes (under normal circumstance)

ALS Mobile Teachers

District ALS Coordinators

Literacy Volunteers

5 Identify the entry level attained and group clientele/ learners accordingly to the literacy level

ALS Mobile Teachers

District ALS Coordinators

Literacy Volunteers

6 Secure Schedule of sessions to be included in AF2

Schedule the sessions ALS Mobile Teachers

District ALS Coordinators

Literacy Volunteers

END OF TRANSACTION

ENROLMENT AT DEPED BAYUGAN CITY ALTERNATIVE LEARNING SYSTEM (ALS)

Who may avail of the service? COMPLETERS OF A&E PROGRAM (ELEMENTARY AND JUNIOR HIGH SCHOOL LEVELS)

Fees : NONE

Service Schedule: MONDAY – FRIDAY (8:00 AM – 5:00 P.M.)

What are the requirements upon claiming?

PHOTOCOPY OF BIRTH CERTIFICATE OR BAPTISMAL CERTIFICATE

CERTICATE OF ALS COMPLETERS

1X1 COLORED ID PICTURE

How to avail of the service?

STEP APPLICANT/ CLIENT ACTION OFFICER DURATION OF ACTIVITY PERSON IN-CHARGE

1 Submit A&E Test Requirement

Receive requirements September 1 hour and 50 minutes

(under normal circumstance)

ALS Mobile Teachers

District ALS Coordinators

Literacy Volunteers

2 Verification and validation or requirements

Test Registration Officer (TRO)

3 Fill-up A&E Registration Forms

Issue A&E Registration Form Test Registration Officer (TRO)

4 Submit A&E Registration Form

Verification of A&E Registration Form

Test Registration Officer (TRO)

5 Include in the List of Registrants Test Registration Officer (TRO)

END OF TRANSACTION

PROVISION OF SPECIAL EDUCATION

Who May Avail of the Service?

Learners with Special Educational Needs

Fees: None

Schedule of Availability of Service:

School year Round

Requirements:

Birth Certificate

Referral from a Physician/Psychologist/School Head/CSWDO

Medical History (if any)/Educational evaluation

How to Avail of the Service?

Applicant/Client Service Provider Duration of Activity Person In Charge

1. Submit requirements for assessment 2. Undergo interview with parent/ guardian 3. Proceed to the designated venue 4. Placement in appropriate SPED program/Services

Receive and assess documents Conduct interviews and assess the child’s present performance level Accompany the child and parent to the designated venue Conduct classes/Accommodation of Learners with Special Educational Needs

within 10 minutes within 20 minutes within 10 minutes

Teacher – In – Charge authorized employee authorized employee SPED teacher

FILING OF COMPLAINTS/APPEALS/MOTIONS FOR RECONSIDERATION

Schedule of availability of Service:

Monday – Friday

8:00 am – 5:00pm No noon break

Who may Avail of the Service?

Any person may file an administrative complaint against non-teaching personnel of the School and of the Division Office.

What are the Requirements?

Filing of Complaint

1. Full name and address of the complaint

2. Full name and address of the person complaint of, as well as his position and office in the Department of Education

3. A narration of the relevant and material facts which show the acts or omission as allegedly committed by the person

4. Certified true copies of documentary evidence and affidavits of his witnesses, if any

5. Certificate of Non-Forum Shopping

6. Proof of payment of the appeal fee

Filing of Appeals

1. Notice of appeal

2. Appeal Memorandum (3 copies)

3. Proof of payment of the appeal fee

Filing of Motions for Reconsideration

1. Motion for Reconsideration

Duration:

Filling of cases – 10 minute

Filling of appeal – 10 minutes

Filling of Motions for Reconsideration – 10 minutes

How to avail of the Services?

Filing of Cases

Step Applicant/Client Service Provider Duration of Activity (Under Normal Circumstances)

Person in Charge

Fees Form

1 File the complaint along with the requirements at the office of the School Division Superintendent

Receive the complaint and other document, if any

3 minutes Office Staff

2 Pay to the cashier Process payment and issue Official Receipt (O.R)

2 minutes Cashier P300.00

3 Return to the receiving office. Present O.R and Proof of payment

Receive Proof of Payment and the Documents/complaint

1 minute Office staff

4 Receive the receiving copy of the documents/complaint

Issue the receiving copy to the client 1 minute Office staff

Filing of Appeals

Step Applicant/Client Service Provider Duration of Activity (Under Normal Circumstances)

Person in Charge

Fees Form

1 File the appeal along with the requirement at the office of the School Division Superintendent

Receive the notice of appeal/appeal memorandum and other documents, if any, and require the client to pay the filling fee

10 minutes Office Staff

2 pay to the cashier Process payment and issue Official Receipt (O.R.)

2 minutes Cashier P300.00

3 Return to the receiving office. Present O.R.

Receive Proof of Payment and the appeal 1 minute Office staff

4 Receive the receiving copy of the appeal

Issue the receiving copy to the client 1 minute Office staff

Filling of Motions for Reconsideration

Step Applicant/Client Service Provider Duration of Activity (Under Normal Circumstances)

Person in Charge

Fees Form

1 File the motion for reconsideration at the office of the School Division Superintendent

Receive the motion for reconsideration and issue the receiving to the client

10 minutes

Office staff

none