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© 2014 Experian Information Solutions, Inc. All rights reserved. Experian and the marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc.
Other product and company names mentioned herein are the trademarks of their respective owners. No part of this copyrighted work may be reproduced, modified, or distributed in
any form or manner without the prior written permission of Experian. Experian Public.
Discover how an integrated services platform can assist your organization with operation and scorecard implementation
Roger Ahern Experian
Tony Capili Experian
#vision2014
2 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Experian’s integrated services platform – Decisioning as a ServiceSM
Client case study – A vehicle finance lender’s challenge to implement a custom tri-bureau model
Pathway to business improvement – Getting started on your way to improved business results
Agenda
3 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Experian’s integrated
services platform
Decisioning as a ServiceSM
4 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM is Experian’s integrated services platform
Standard credit bureau
access method
Inquiry information (Name, address, other information)
Experian Equifax TransUnion
Your existing business process for accessing credit data
5 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM is Experian’s integrated services platform
Your existing business process for accessing credit data
Standard credit bureau
access method
Inquiry information (Name, address, other information)
Data
Decisioning as a ServiceSM
6 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM is Experian’s integrated services platform
Your existing business process for accessing credit data
Standard credit bureau
access method
Inquiry information (Name, address, other information)
Data Attributes
Decisioning as a ServiceSM
7 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM is Experian’s integrated services platform
Your existing business process for accessing credit data
Standard credit bureau
access method
Inquiry information (Name, address, other information)
Data Attributes
Decisioning as a ServiceSM
Scores
8 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM is Experian’s integrated services platform
Your existing business process for accessing credit data
Standard credit bureau
access method
Inquiry information (Name, address, other information)
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
9 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM is Experian’s integrated services platform
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
Your existing business process for accessing credit data
Standard credit bureau
access method
Inquiry information (Name, address, other information)
10 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM is Experian’s integrated services platform
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
Your existing business process for accessing credit data
Standard credit bureau
access method
Inquiry information (Name, address, other information)
Standard credit bureau
access method
Decision and treatment (data, attributes, scores and decision)
Supports: Instant prescreen, prequalification and instant credit decisions
11 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
As a smart phone offers more than just voice service, Experian delivers more than just data
12 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Access to Experian credit data and other data sources
Data sources
Decisioning as a ServiceSM enables access to Experian and third party data
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
Inquiry information (Name, address, other information) Data
Client’s existing business process for accessing credit data
Experian
consumer
13 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM enables access to Experian and third party data
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
Inquiry information (Name, address, other information) Data
Client’s existing business process for accessing credit data
Access to Experian credit data and other data sources
Experian
consumer
Data sources
Fraud data (via Precise IDSM)
Experian
business
14 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM enables access to Experian and third party data
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
Inquiry information (Name, address, other information) Data
Client’s existing business process for accessing credit data
Access to Experian credit data and other data sources
Experian
consumer
Data sources
Fraud data (via Precise IDSM)
Experian
business
Internal
client data
15 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM enables access to Experian and third party data
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
Inquiry information (Name, address, other information) Data
Client’s existing business process for accessing credit data
Access to Experian credit data and other data sources
Experian
consumer
Data sources
Fraud data (via Precise IDSM)
Experian
business
Internal
client data
Equifax TransUnion
16 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM enables access to Experian and third party data
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
Inquiry information (Name, address, other information) Data
Client’s existing business process for accessing credit data
Access to Experian credit data and other data sources
Experian
consumer
Data sources
Fraud data (via Precise IDSM)
Experian
business
Internal
client data
Equifax TransUnion LexisNexis
Clarity
17 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM enables access to Experian and third party data
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
Inquiry information (Name, address, other information) Data
Client’s existing business process for accessing credit data
Access to Experian credit data and other data sources
Experian
consumer
Data sources
Fraud data (via Precise IDSM)
Experian
business
Internal
client data
Equifax TransUnion LexisNexis
Clarity
Other data (Attribute Toolbox™)
18 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM enables access to Experian and custom attributes
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
Inquiry information (Name, address, other information) Data and attributes
Client’s existing business process for accessing credit data
Access to Experian and custom attributes
Attributes
Premier
AttributesSM
19 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM enables access to Experian and custom attributes
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
Inquiry information (Name, address, other information) Data and attributes
Client’s existing business process for accessing credit data
Access to Experian and custom attributes
Attributes
Premier
AttributesSM
Trend ViewSM
Attributes
Experian
TAPSSM
20 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM enables access to Experian and custom attributes
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
Inquiry information (Name, address, other information) Data and attributes
Client’s existing business process for accessing credit data
Access to Experian and custom attributes
Attributes
Premier
AttributesSM
Trend ViewSM
Attributes
Experian
TAPSSM
BizAggsSM Small Business Credit
ShareSM aggregates
21 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM enables access to Experian and custom attributes
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
Inquiry information (Name, address, other information) Data and attributes
Client’s existing business process for accessing credit data
Access to Experian and custom attributes
Attributes
Premier
AttributesSM
Trend ViewSM
Attributes
Experian
TAPSSM
BizAggsSM Client custom
attributes
Small Business Credit
ShareSM aggregates
22 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM enables access to Experian and custom scores
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
Inquiry information (Name, address, other information) Data, attributes and scores
Client’s existing business process for accessing credit data
Access to Experian and custom scores
Scores
Extended
ViewSM
Vantage
Score®
23 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM enables access to Experian and custom scores
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
Inquiry information (Name, address, other information) Data, attributes and scores
Client’s existing business process for accessing credit data
Access to Experian and custom scores
Extended
ViewSM
Scores
Vantage
Score®
Income
InsightSM
Debt-to-Income
InsightSM
Precise IDSM &
Knowledge IQSM
24 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM enables access to Experian and custom scores
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
Inquiry information (Name, address, other information) Data, attributes and scores
Client’s existing business process for accessing credit data
Access to Experian and custom scores
Extended
ViewSM
Scores
Vantage
Score®
Income
InsightSM
Debt-to-Income
InsightSM
Intelliscore
PlusSM
BizIDSM Precise IDSM &
Knowledge IQSM
25 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM enables access to Experian and custom scores
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
Inquiry information (Name, address, other information) Data, attributes and scores
Client’s existing business process for accessing credit data
Access to Experian and custom scores
Extended
ViewSM
Scores
Vantage
Score®
Income
InsightSM
Debt-to-Income
InsightSM
Intelliscore
PlusSM
BizIDSM Custom client
scores
Precise IDSM &
Knowledge IQSM
26 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM enables access to Experian decisioning
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
Inquiry information (Name, address, other information)
Data, attributes, scores
and decisions
Client’s existing business process for accessing credit data
Access to Experian credit data and other data sources
Decisioning
Strategy ManagementSM
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Strategy Design Studio
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Strategy Monitoring
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
27 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Clients access Decisioning as a ServiceSM
via platform partners
(Example inquiry screen)
Inquiry
information
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
Real-time system-to-system interface
28 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Clients access Decisioning as a ServiceSM
via platform partners
(Example inquiry screen)
Inquiry
information
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
(Example response screen)
Pre-approved
credit offers
Real-time system-to-system interface
29 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM helps you book more accounts
– A Decisioning as a ServiceSM client
A couple clicks of the mouse through our
Symitar system and we have our instant
prescreen results and a certificate for our
member if they qualify for either offer.
“ ”
30 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Decisioning as a ServiceSM helps you book more accounts
31 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Numerous platform partners access Decisioning as a ServiceSM today
PowerCurve™
OnDemand
32 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Client case study
A vehicle finance lender’s challenge to
implement a custom tri-bureau model
33 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Automobile finance company – indirect and direct lending
Indirect business serves automobile dealerships in 37 states
Focused on consumers with low credit scores and bankruptcy
Direct lending supported by pre-approved offers for refinance using direct mail channel
First Investors is a direct and indirect automobile finance company
34 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Needed better credit risk assessment
Needed to expand geographic footprint (while managing credit risk)
Credit assessment turnaround was too long (resulting in low “book-to-approved” ratios)
First Investors wanted to book more accounts and drive more revenue (while controlling risk)
35 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Experian constructed a custom tri-bureau credit risk model
Assess raw
credit data
1
Experian
Equifax
TransUnion
36 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Experian constructed a custom tri-bureau credit risk model
Assess raw
credit data
1
Experian
Equifax
TransUnion
Determine credit
attributes
2
Premier
AttributesSM
37 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Construct custom
model suite
Custom credit risk
model suite
3
Experian constructed a custom tri-bureau credit risk model
Assess raw
credit data
1
Experian
Equifax
TransUnion
Determine credit
attributes
2
Premier
AttributesSM
38 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Challenge: How should the model suite be deployed in production?
Option 1
Deploy model suite
within client’s loan
origination system
39 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Challenge: How should the model suite be deployed in production?
Option 1
Deploy model suite
within client’s loan
origination system
Option 2
Deploy model suite
separately at each
credit bureau
40 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Challenge: How should the model suite be deployed in production?
Option 1
Deploy model suite
within client’s loan
origination system
Option 2
Deploy model suite
separately at each
credit bureau
Option 3
Deploy model suite
once at Experian with
Decisioning as a
ServiceSM
41 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Inquiry information (Name, address, other information)
Decisioning as a ServiceSM approach offers single point of accountability
First Investors loan origination system
Data
Decisioning as a ServiceSM
Or … Or …
Experian Equifax TransUnion
42 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Inquiry information (Name, address, other information)
Decisioning as a ServiceSM approach offers single point of accountability
First Investors loan origination system
Data
Decisioning as a ServiceSM
Attributes
Premier
AttributesSM
Or … Or …
Experian Equifax TransUnion
43 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Inquiry information (Name, address, other information)
Decisioning as a ServiceSM approach offers single point of accountability
First Investors loan origination system
Or … Or …
Experian Equifax TransUnion
Data
Decisioning as a ServiceSM
Premier
AttributesSM
Scores
Custom credit risk model suite
Data, attributes, scores
Attributes
44 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
A typical model-suite implementation process is about three months
Clie
nt
Business requirements
~2 weeks
Access method requirements
Data source(s) and bureau
preference logic
Attributes and scores
Solution configuration
~5 weeks
Access configuration
Configure access from
calling system to Experian
Configure solution per
client requirements
Audit and testing
~2 weeks
Audit and test solution
User acceptance
testing
~3 weeks
Test solution prior to live production
Production
45 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
First Investors is realizing significant business benefits
We are expanding market share and
booking thousands of additional accounts
per month (while managing credit risk) “
” Our average response time has been
reduced by 90% “ ”
46 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
In a future phase, First Investors may create their own custom attributes
Data Attributes
Decisioning as a ServiceSM
Scores Decisions
Risk score
Debt to income
Approve
Decline
Employment status
Approve
Decline
Treatments
Experian hosted
Attribute Toolbox™
Configuration studio
Deployment file
Secure file transfer process
First Investors
Attribute Toolbox™ used to create custom attributes
Custom attributes deployed into production via deployment file (that is, no coding is necessary)
47 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Pathway to business
improvement
Getting started on your way to
improved business results
48 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Get started by identifying opportunities for improvement
Type of decision:
Instant prescreen
Prequalification
Instant credit
Credit line management
Retention management
Collection treatment decisions
Product:
Demand deposit account (DDA)
Credit card
Mortgage
Home equity
Auto finance
Wireless telecom
Channel:
Direct mail
Call center
Branch / retail store
Web site
49 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Get started by identifying opportunities for improvement
Type of decision:
Instant prescreen
Prequalification
Instant credit
Credit line management
Retention management
Collection treatment decisions
Product:
Demand deposit account (DDA)
Credit card
Mortgage
Home equity
Auto finance
Wireless telecom
Channel:
Direct mail
Call center
Branch / retail store
Web site
50 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Questions and
answers
51 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
Final thought…
52 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
For additional information, please contact:
Hear the latest from Vision 2014
in the Daily Roundup:
www.experian.com/vision/blog
@ExperianVision | #vision2014
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53 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.
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