Visa user manual
Transcript of Visa user manual
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User Manual10/07/2008
VISA ISSUANCE SYSTEM
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Table of Contents
• System Usage Scenario• Visa Issuance System• Document Management System
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SYSTEM USAGE SCENARIOS
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System Usage Scenario
• This section illustrates how the user will interact with the systems/tools in order to accomplish certain tasks.
• This section is divided into two parts– Common Scenarios– Uncommon Scenarios
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Common System Usage Scenarios
• First Time Application• Renewal Application• External Application
– Sponsored – Unsponsored
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First Time Application
A first time applicant is someone who is either applying for an electronic visa for the first time or has had a previous application rejected. In this case, the applicant’s profile should not exist in the system or if it does the applicant was not issued an electronic visa. Only those applications that have been approved at the final approval stage will then proceed to the personalisation stage.
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First Time Application
$
$
$
FINAL
APPROVALPERSONALISATION
PRE
APPROVALENROLLMENT PAYMENT
DATA ENTRY
QC ISSUANCE
• Capture personal details• Print auxiliary receipt
• Capture payment details • Insert interview notes
• Make decision to approve, reject, pending or skip the approval
• Capture complete personal details• Scan supporting documents
• Verify the details• Make decision to
approve or reject the application.
• Print Visa
• Scan visa data page• Approve or reject visa• Stick visa onto the passport
• Verify visa’s MRZ• Issue visa
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Renewal Application
The Renewal Application process is invoked in the case of an applicant’s existing electronic visa expiring. The applicant must have an existing profile in the system. In case the old visa is still valid , it must be made obsolete before a new visa can be issued.
The applicant’s old visa number cannot have been used for any other renewal or replacement application.
Only applications that are approved at the final approval stage will proceed on to the personalisation stage.
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Renewal Application
$
$
$
PRE-
APPROVALFINAL
APPROVALPERSONALISATION
X
ENROLLMENT PAYMENT DATA ENTRY
ISSUANCEQC
• Retrieve personal details• Print auxiliary receipt
• Capture payment details • Capture complete personal details• Scan supporting documents
• Verify the details • Make decision to
approve, reject, skip the approval
• Verify the details• Make decision to
approve or reject the application.
• Print visa
• Scan visa data page• Approve or reject visa• Stick visa onto the passport
• Verify visa’s MRZ• system automatically obsolete old visa• Issue visa
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External Application
• There are two categories of external application.– Sponsored– Unsponsored
• The sponsored application requires payment of a sponsorship fee set by MOFA.
• The unsponsored application does not required payment since it is fully paid by the applicant himself.
• Both applications will be issued a Commonwealth Visa which is produced by UK embassy after obtaining approval from Bahamas consular.
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External Application - Sponsored
• Capture payment details • Verify the details• Make decision to
approve or reject the application.
• Capture complete personal details• Scan supporting documents
DATA ENTRY PAYMENT
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External Application - Unsponsored
DATA ENTRY
• Verify the details• Make decision to
approve or reject the application.
• Capture complete personal details• Scan supporting documents
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Enrolled Incorrect Visa Type - Case 1
This is a scenario where an applicant has been mistakenly enrolled for the incorrect type of visa. The supervisor, in this case logs in to the system prior to the applicant making a payment, and makes the necessary change to the application. It is important to do this before acceptance of payment as the amount to be paid depends on the type of visa. The rest of the process from payment onwards continues as usual.
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Enrolled Incorrect Visa Type - Case 1
FINAL
APPROVAL
PERSONALISATION
ENROLLMENT
$
$
$
PAYMENT
PRE
APPROVAL
UPDATE PROFILE -ENROLLMENT
!
DATA ENTRY
QC ISSUANCE
• Enroll applicant• Print auxiliary receipt
• Applicant identifiesincorrect visa type
• Officer informs supervisor• Supervisor corrects the Visa type
• Capture payment details
• Interview applicant• Perform approval
• Perform data entry• Verify details• Approve application
• Print visa
• Perform quality check • Issue visa
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Enrolled Incorrect Visa Type - Case 2
• This is a scenario where an applicant has been mistakenly enrolled for the incorrect type of passport, but the mistake is identified only after payment has been accepted. In this case, the administrator logs in to the system and deletes the job using the Configuration System (CAT). The applicant has to be re-enrolled and the process starts anew from the beginning.
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Enrolled Incorrect Visa Type - Case 2
FINAL
APPROVAL PERSONALISATION
ENROLLMENT
QC
$
$
$
PAYMENT
PRE
APPROVAL
!
$
$
$
PAYMENT
PRE
APPROVALCAT – DELETE JOB
ENROLLMENTDATA ENTRY
ISSUANCE
• Enroll applicant• Print auxiliary receipt
• Capture payment details • Officer identifies incorrect passport type
• Inform administrator• Administrator deletesjob
• Reenroll applicant• Print new auxiliary receipt
• Capture payment details• Interview applicant• Perform approval
• Perform data entry
• Verify details• Perform approval
• Verify details• Approve application
• Produce passport • Perform quality check
• Issue passport
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Update Personal Data – Case 1• This is a scenario where incorrect or incomplete
personal data has been logged into the application, and the error has been spotted at one of the approval levels after data entry. In this case, the approval officer alerts the enrollment supervisor who proceeds to use the Update Profile – Enrolment/Data Entry module to correct the data . The application then goes through one final level of approval before proceeding to the personalisation stage.
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Update Personal Data – Case 1
FINAL
APPROVALPERSONALISATION
ENROLLMENT
QC
$
$
$
PAYMENTPRE
APPROVAL
UPDATE PROFILE -ENROLLMENT/DATA
ENTRY
DATA ENTRY
!
FINAL
APPROVAL
ISSUANCE
• Enroll applicant• Print auxiliary receipt
• Capture payment details • Interview applicant• Perform approval
• Perform data entry
• Officer identifies incorrect or incomplete information
• Officer informs enrollment Supervisor• Supervisor corrects or capture information
• Verify details• Approve application
• Print visa
• Perform quality check • Issue visa
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Update Personal Data – Case 2
• This is a scenario where incorrect personal or biometric data has been identified after personalising the visa. The visa is, in this case rejected at the Quality Control (QC) stage. After making the necessary corrections using the Update Profile – Enrolment module, A new visa is produced and then goes through another level of QC before being issued.
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Update Personal Data – Case 2
FINAL
APPROVAL
ENROLLMENT
$
$
$
PAYMENTPRE
APPROVAL
UPDATE PROFILE -ENROLLMENT
PERSONALISATION QC ISSUANCE
DATA ENTRY
PERSONALISATION
!
QCX
• Enroll applicant• Print auxiliary receipt
• Capture payment details • Interview applicant• Perform approval
• Perform data entry
• Verify details• Approve application
• Reject visa • Officer identifies incorrect data afterpersonalisation
• Reprint visa • QC visa • Issue visa
• Officer informs supervisor• Supervisor corrects the mistakes
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Reject Issuance - Cases• Case 1: A faulty visa, i.e one that can’t be read is
identified at the issuance counter. The visa then needs to be reproduced and to go through QC before it can be re-issued.
• Case 2: Applicant identifies mistakes in the visa at issuance counter. A supervisor is alerted and makes the necessary corrections using the Update Profile –Enrollment module to re-personalise the visa. The visa then needs to be reproduced and to go through QC before it can be re-issued.
• Case 3: Applicant is deceased or blacklisted. Visa is rejected at the issuance counter. No further action is necessary.
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Reject Issuance – Case 1
$
$
$
FINAL
APPROVALPERSONALISATION
PRE
APPROVALENROLLMENT PAYMENT
PERSONALISATION QC
DATA ENTRY
QCISSUANCE
!
X
ISSUANCE
• Enroll applicant• Print auxiliary receipt
• Capture payment details • Interview applicant• Perform approval
• Perform data entry
• Verify details• Approve application
• Produce visa• Perform quality check• Visa is faulty - i.e. MRZ could not be read• Reject issuance
• Reprint visa • Perform quality check • Issue visa
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Reject Issuance – Case 2
$
$
$
FINAL
APPROVALPERSONALISATION
PRE
APPROVALENROLLMENT PAYMENT
PERSONALISATION QC
DATA ENTRY
QCISSUANCE
!
X
ISSUANCE
UPDATE PROFILE -ENROLLMENT
• Enroll applicant• Print auxiliary receipt
• Capture payment details • Interview applicant• Perform approval
• Perform data entry
• Verify details• Approve application
• Print visa• Perform quality check• Applicant identifies mistakes• Officer rejects issuance and sends for repersonalisation
• Officer informs supervisor• Supervisor makes the correction
• Reprint visa • QC visa • Issue visa
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Reject Issuance – Case 3
$
$
$
FINAL
APPROVALPERSONALISATION
PRE
APPROVALENROLLMENT PAYMENT
QC
DATA ENTRY
ISSUANCE
!
X
• Enroll applicant• Print auxiliary receipt
• Capture payment details • Interview applicant• Perform approval
• Perform data entry
• Verify details• Approve application
• Print visa• Perform quality check• Reject passport without further action - i.e. applicant deceased or blacklisted.
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VISA ISSUANCE SYSTEM
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Visa Issuance System
• Chapter 1: Enrollment System• Chapter 2: Payment System• Chapter 3: Approval System• Chapter 4: Personalisation System• Chapter 5: Quality Check System• Chapter 6: Issuance System• Chapter 7: Report• Chapter 8 : Authentipass System• Chapter 9 : System Configuration
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Login Into Visa Issuance System
Click on the <Submit> button to login using the provided user credentials
Enter username and password
Step 1
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Login Into Visa Issuance System
The welcome screen will appear upon a successful login
The tabs show the systems that are granted to be used by the workstation.
The main menu shows the modules accessible by the user.
Step 2
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Chapter 1: Enrollment System
• 1.1 Enroll New E-Visa• 1.2 Renew E-Visa• 1.3 Data Entry• 1.4 Update Profile• 1.5 Query
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1.1 Enroll New E-Visa
Click on “Enroll New E-Visa” link for first time e-Visa enrollment
Step 1
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1.1 Enroll New E-Visa
To begin, click on <Generate> to generate the Application ID and start the enrollment process
Step 2
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1.1 Enroll New E-Visa
Application ID will be generated and displayed
Step 3
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1.1 Enroll New E-Visa
Select visa type and entry type from the dropdown lists
If the applicant holds a machine readable passport, click on <Read Passport>
Step 4
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1.1 Enroll New E-Visa
Open the passport and insert the passport at the right hand end of the OCR slot with the MRZ line facing the operator.
Swipe from right to left direction.
Ensure swipe action continues to the end of the slot before lifting the passport.
If the MRZ of the passport has been read correctly, the reader will produce one (1) beep. However, if this is not the case, failure to read the MRZ portion will be indicated with the sound of three (3) beeps.
Step 5
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1.1 Enroll New E-Visa
The MRZ data will appear in the fields accordingly.
Step 6
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1.1 Enroll New E-Visa
Fill in all the mandatory fields
Click on <Save & Next> to save the enrollment record to the database
Step 7
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1.1 Enroll New E-Visa
A notification message will display upon successful submission of the application
Click on <Proceed to Payment> to update the payment details. This feature only appears in multipurpose counter.
Step 8
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Chapter 1: Enrollment System
• 1.1 Enroll New E-Visa• 1.2 Renew E-Visa• 1.3 Data Entry• 1.4 Update Profile• 1.5 Query
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1.2 Renew Visa
Click on “Renew E-Visa” link
Step 1
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1.2 Renew Visa
Select the search criteria and enter the value to search on
Step 2
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1.2 Renew Visa
If search by “Document No” is selected, key in applicant’s old e-visa number into the textboxes
Click on <Retrieve Applicant Data> to search for applicant’s profile in the database.
Step 3
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1.2 Renew Visa
Applicant’s information from the previous application will display. If applicant has a new passport, enter the new passport’s details into the textboxes.
Application ID is generated and displayed
Click on <Save & Next> to proceed to the next stage.
Step 4
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1.2 Renew Visa
A notification message will display upon successful submission of the application
Click on <Proceed to Payment> to update the payment details. This feature only appears in multipurpose counter.
Step 5
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Chapter 1: Enrollment System
• 1.1 Enroll New E-Visa• 1.2 Renew E-Visa• 1.3 Data Entry• 1.4 Update Profile• 1.5 Query
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1.3 Data Entry
• 1.3.1 Start Data Entry• 1.3.2 External Application• 1.3.3 Resume Data Entry
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1.3.1 Start Data Entry
Click on “Data Entry” link
Step 1
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1.3.1 Start Data Entry
Select the search criteria and enter the value to search on
Click on <Search> to search for the application to be processed
Click on <View All> to retrieve all applications that are pending for data entry
Step 2
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1.3.1 Start Data Entry
If Search by “Application ID” is selected, key in the Application ID of application to be processed into the textbox
Click on <Search> to search for the application
Step 3
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1.3.1 Start Data Entry
Click on <Scan photograph> to scan and capture applicant’s photograph
Step 4
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1.3.1 Start Data Entry
Select “Color Picture” option
Click on <Preview> to preview the photograph
Click on <Scan> to capture the photograph
Step 5
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1.3.1 Start Data Entry
Click on <Crop> to crop the captured photograph
Click on the broken rectangular line and select the area of the image to be cropped.
Step 6
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1.3.1 Start Data Entry
The cropped image appears in the Output Image box.
Click on <Done> to save the output image.
Step 7
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1.3.1 Start Data Entry
Fill in the applicant’s contact and employment details
Click on <Save & Next> to proceed to the next stage
Step 9
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1.3.1 Start Data Entry
Fill in the applicant’s travel and marriage details
Click on <Save & Next> to proceed to the next stage
Step 10
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1.3.1 Start Data Entry
Fill in the applicant’s financial and criminal details
Click on <Save & Next> to proceed to the next stage
Step 11
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1.3.1 Start Data Entry
Fill in the applicant’s additional details
Click on <Save & Next> to proceed to the next stage
Step 12
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1.3.1 Start Data Entry
Select the type of document to be scanned from the dropdown list.
Click on <Scan Document> to scan the supporting document
Step 13
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1.3.1 Start Data EntryStep 14
Click on <Scan Image>
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1.3.1 Start Data EntryStep 15
Select the “Custom Settings” option
Click on <Preview> to preview the scanned document
Click on <Scan> to scan and capture the scanned document
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1.3.1 Start Data EntryStep 16
Click on <Crop> to crop the captured photograph
Click on the broken rectangular line and select the area of the image to be cropped.
Click on <Rotate Clockwise> to rotate the selected area in a clockwise direction.
Click on <Rotate Counter Clockwise>to rotate the selected area in anti-clockwise direction.
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1.3.1 Start Data EntryStep 16
The cropped image appears in the Output Image box.
Click on <Done> to save the output image.
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1.3.1 Start Data Entry
Click on <Save> to save the image
Step 17
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1.3.1 Start Data Entry
A notification message will display upon successful submission.
Details of the previously saved image are displayed in the data grid
Click on the “rubbish bin” to delete the image record
Click on the magnifying glass to display the scanned image
Step 18
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1.3.1 Start Data Entry
Click on <Scan Document> to scan another supporting document
Click on <Next> to proceed to the next stage
Step 19
![Page 65: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/65.jpg)
1.3.1 Start Data Entry
Click on <Submit> to save the updated information into the database
Step 20
![Page 66: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/66.jpg)
1.3.1 Start Data Entry
Notification message will display upon successful submission.
Step 21
![Page 67: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/67.jpg)
1.3 Data Entry
• 1.3.1 Start Data Entry• 1.3.2 External Application• 1.3.3 Resume Data Entry
![Page 68: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/68.jpg)
1.3.2 External Application
Click on “Data Entry” link
Step 1
![Page 69: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/69.jpg)
1.3.2 External Application
Click on “External Application” link
Step 2
![Page 70: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/70.jpg)
1.3.2 External Application
To begin, click on <Generate> to generate the Application ID and start the enrollment process
Step 3
![Page 71: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/71.jpg)
1.3.2 External Application
Application ID will be generated and displayed
Click on <Scan photograph> to scan and capture applicant’s photograph
Step 4
![Page 72: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/72.jpg)
1.3.2 External ApplicationStep 5
Click on <Scan Image>
![Page 73: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/73.jpg)
1.3.2 External ApplicationStep 6
Select “Color Picture” option
Click on <Preview> to preview the photograph
Click on <Scan> to capture the photograph
![Page 74: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/74.jpg)
1.3.2 External ApplicationStep 7
Click on <Crop> to crop the captured photograph
Click on the broken rectangular line and select the area of the image to be cropped.
![Page 75: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/75.jpg)
1.3.2 External ApplicationStep 8
The cropped image appears in the Output Image box.
Click on <Done> to save the output image.
![Page 76: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/76.jpg)
1.3.2 External Application
Select visa type and entry type from the dropdown lists
Fill in the applicant’s personal and passport details
Step 9
![Page 77: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/77.jpg)
1.3.2 External Application
Fill in the applicant’s contact and employment details
Click on <Save & Next> to proceed to the next stage
Step 10
![Page 78: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/78.jpg)
1.3.2 External Application
Fill in the applicant’s travel and marriage details
Click on <Save & Next> to proceed to the next stage
Step 11
![Page 79: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/79.jpg)
1.3.2 External Application
Fill in the applicant’s financial and criminal details
Click on <Save & Next> to proceed to the next stage
Step 12
![Page 80: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/80.jpg)
1.3.2 External Application
Fill in the applicant’s additional details
Click on <Save & Next> to proceed to the next stage
Step 13
![Page 81: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/81.jpg)
1.3.2 External Application
Select the type of document to be scanned from the dropdown list.
Click on <Scan Document> to scan the supporting document
Step 14
![Page 82: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/82.jpg)
1.3.2 External ApplicationStep 15
Click on <Scan Image>
![Page 83: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/83.jpg)
1.3.2 External ApplicationStep 16
Select the “Custom Settings” option
Click on <Preview> to preview the scanned document
Click on <Scan> to scan and capture the scanned document
![Page 84: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/84.jpg)
1.3.2 External ApplicationStep 17
Click on <Crop> to crop the captured photograph
Click on the broken rectangular line and select the area of the image to be cropped.
Click on <Rotate Clockwise> to rotate the selected area in a clockwise direction.
Click on <Rotate Counter Clockwise>to rotate the selected area in anti-clockwise direction.
![Page 85: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/85.jpg)
1.3.2 External ApplicationStep 18
The cropped image appears in the Output Image box.
Click on <Done> to save the output image.
![Page 86: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/86.jpg)
1.3.2 External Application
Click on <Save> to save the image
Step 19
![Page 87: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/87.jpg)
1.3.2 External Application
A notification message will display upon successful submission.
Details of the previously saved image are displayed in the data grid
Click on the rubbish bin to delete the image record
Click on “View” to display the scanned image
Step 20
![Page 88: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/88.jpg)
1.3.2 External Application
Click on <Scan Document> to scan another supporting document
Click on <Next> to proceed to the next stage
Step 21
![Page 89: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/89.jpg)
1.3.2 External Application
Click on <Submit> to save the updated information into the database
Step 22
![Page 90: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/90.jpg)
1.3.2 External Application
Notification message will display upon successful submission.
Step 23
![Page 91: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/91.jpg)
1.3 Data Entry
• 1.3.1 Start Data Entry• 1.3.2 External Application• 1.3.3 Resume Data Entry
![Page 92: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/92.jpg)
1.3.3 Resume Data Entry
Click on “Data Entry” link
Step 1
![Page 93: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/93.jpg)
1.3.3 Resume Data Entry
Click on “Resume Data Entry” link
Step 2
![Page 94: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/94.jpg)
1.3.3 Resume Data Entry
Select the Application ID to resume from the dropdown list
Click on <Resume Enrollment> to retrieve the application
Step 3
![Page 95: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/95.jpg)
1.3.3 Resume Data Entry
Applicant’s personal details that was saved before the interruption will display.
Click on <Save & Next> to proceed to the next stage.
Step 4
![Page 96: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/96.jpg)
1.3.3 Resume Data Entry
Click on <Save & Next> to proceed to the next stage
Travel and family details that were saved before the interruption will be displayed else fill in the contact and employment details
Step 5
![Page 97: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/97.jpg)
1.3.3 Resume Data Entry
Click on <Save & Next> to proceed to the next stage
Financial and criminal details that were saved before the interruption will be displayed else fill in the contact and employment details
Step 6
![Page 98: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/98.jpg)
1.3.3 Resume Data Entry
Click on <Save & Next> to proceed to the next stage
Additional details that was saved before the interruption will be displayed else fill in the contact and employment details
Step 7
![Page 99: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/99.jpg)
1.3.3 Resume Data EntryScanned supporting documents that were saved before the interruption will be displayed else fill in the contact and employment details
Click on <Next> to proceed to the next stage
Step 8
![Page 100: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/100.jpg)
1.3.3 Resume Data Entry
Click on <Submit> to save the updated information of the application into the database
Step 9
![Page 101: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/101.jpg)
1.3.3 Resume Data Entry
A notification message will display upon successful submission.
Step 10
![Page 102: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/102.jpg)
Chapter 1: Enrollment System
• 1.1 Enroll New E-Visa• 1.2 Renew E-Visa• 1.3 Data Entry• 1.4 Update Profile• 1.5 Query
![Page 103: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/103.jpg)
1.4 Update Profile
• 1.4.1 Update Profile – Enrollment• 1.4.2 Update Profile – Data Entry
![Page 104: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/104.jpg)
1.4.1 Update Profile – EnrollmentStep 1
Click on “Update Profile” link
Click on “Update Profile” link
![Page 105: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/105.jpg)
1.4.1 Update Profile – EnrollmentStep 2
Select the search criteria and enter the value to search on
Click on <Search> to search for the application to be processed
![Page 106: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/106.jpg)
1.4.1 Update Profile – EnrollmentStep 3
If Search by “Application ID” is selected, key in the Application ID of the application to be updated into the textbox
Click on <Search> to search for the application
![Page 107: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/107.jpg)
1.4.1 Update Profile – EnrollmentThe applicant’s personal information that was captured during enrollment will be displayed.Update the information as necessary
Click on <Save & Next> to proceed to the next stage
Step 4
![Page 108: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/108.jpg)
1.4.1 Update Profile – Enrollment
Notification message will display upon successful submission.
Step 5
![Page 109: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/109.jpg)
1.4 Update Profile
• 1.4.1 Update Profile – Enrollment• 1.4.2 Update Profile – Data Entry
![Page 110: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/110.jpg)
1.4.2 Update Profile – Data Entry
Click on “Update Profile” link
Step 1
![Page 111: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/111.jpg)
1.4.2 Update Profile – Data Entry
Select the search criteria and enter the value to search on
Click on <Search> to search for the passport to be processed
Step 2
![Page 112: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/112.jpg)
1.4.2 Update Profile – Data Entry
If Search by “Application ID” is selected, key in the Application ID to be approved into the textbox
Click on <Search> to search for the application’s record
Step 3
![Page 113: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/113.jpg)
1.4.2 Update Profile – Data Entry
Click on <Update Profile> to retrieve the applicant’s profile.
Step 4
![Page 114: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/114.jpg)
1.4.2 Update Profile – Data EntryThe applicant’s personal information that was captured during enrollment and data entry will be displayed.Update the information as necessary
Step 5
![Page 115: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/115.jpg)
1.4.2 Update Profile – Data EntryUpdate the contact and employment details as necessary
Click on <Save & Next> to proceed to the next stage
Step 6
![Page 116: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/116.jpg)
1.4.2 Update Profile – Data EntryUpdate the family details as necessary
Click on <Save & Next> to proceed to the next stage
Step 7
![Page 117: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/117.jpg)
1.4.2 Update Profile – Data EntryUpdate the financial and criminal details as necessary
Click on <Save & Next> to proceed to the next stage
Step 8
![Page 118: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/118.jpg)
1.4.2 Update Profile – Data EntryUpdate the additional details as necessary
Click on <Save & Next> to proceed to the next stage
Step 9
![Page 119: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/119.jpg)
1.4.2 Update Profile – Data Entry
Add or delete scanned documents as necessary
Click on <Next> to proceed to the next stage
Step 10
![Page 120: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/120.jpg)
1.4.2 Update Profile – Data Entry
Click on <Submit> to save the updated information into the database.
Step 11
![Page 121: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/121.jpg)
1.4.2 Update Profile – Data Entry
A notification message will be displayed upon successful submission.
Step 12
![Page 122: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/122.jpg)
Chapter 1: Enrollment System
• 1.1 Enroll New E-Visa• 1.2 Renew E-Visa• 1.3 Data Entry• 1.4 Update Profile• 1.5 Query
![Page 123: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/123.jpg)
1.5 Query
• 1.5.1 Enrollment Enquiry• 1.5.2 Reprint Auxiliary Receipt• 1.5.3 Read Visa
![Page 124: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/124.jpg)
1.5.1 Enrollment Enquiry
Click on “Query” link
Step 1
![Page 125: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/125.jpg)
1.5.1 Enrollment Enquiry
Select the search criteria and enter the value to search on
Click on <Search> to search for the passport to be processed
Step 2
![Page 126: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/126.jpg)
1.5.1 Enrollment Enquiry
If search by “Application ID” is selected, key in the application id into the textbox
Click on <Search> to search for the application
Step 3
![Page 127: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/127.jpg)
1.5.1 Enrollment Enquiry
The application details will display.
Step 4
![Page 128: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/128.jpg)
1.5 Query
• 1.5.1 Enrollment Enquiry• 1.5.2 Reprint Auxiliary Receipt• 1.5.3 Read Visa
![Page 129: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/129.jpg)
1.5.2 Reprint Auxiliary Receipt
Select the search criteria and enter the value to search on
Click on “Reprint Auxiliary Receipt” link
Step 1
![Page 130: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/130.jpg)
1.5.2 Reprint Auxiliary Receipt
If Search by “Application ID” is selected, key in the Application ID into the textbox
Click on <Search> to search for the application
Step 2
![Page 131: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/131.jpg)
1.5.2 Reprint Auxiliary Receipt
Click on <Print> to print the auxiliary receipt
The applicant and application details will be displayed.
Step 3
![Page 132: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/132.jpg)
1.5 Query
• 1.5.1 Enrollment Enquiry• 1.5.2 Reprint Auxiliary Receipt• 1.5.3 Read Visa
![Page 133: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/133.jpg)
1.5.3 Read Visa
Click on “Read E-Visa”
Click on <Read MRZ> . Then, swipe the visa’s MRZ
Step 1
![Page 134: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/134.jpg)
1.5.3 Read Visa
The visa’s MRZ information will display on the screen.
Step 2
![Page 135: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/135.jpg)
Visa Issuance System
• Chapter 1: Enrollment System• Chapter 2: Payment System• Chapter 3: Approval System• Chapter 4: Personalisation System• Chapter 5: Quality Check System• Chapter 6: Issuance System• Chapter 7: Report• Chapter 8: Authentipass System• Chapter 9: System Configuration
![Page 136: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/136.jpg)
Chapter 2: Payment System
• 2.1 Accept Payment• 2.2 Adjust Fee Payable
![Page 137: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/137.jpg)
2.1 Accept Payment
Click on the “E-Visa Payment” link to record payment
Click on the “Payment” tab to go to payment system
Step 1
![Page 138: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/138.jpg)
2.1 Accept Payment
Select the search criteria and enter the value to search on
Click on <Search> to search for the application to be processed
Click on <View All> to list all applications that are pending for payment .
Step 2
![Page 139: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/139.jpg)
2.1 Accept Payment
If search by “Application ID” is selected, key in the Application ID into the textboxClick on <Search> to
search for the application
Step 3
![Page 140: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/140.jpg)
2.1 Accept Payment
Insert the manual receipt number
Click on <Submit> to complete the payment.
Select payment method from the dropdown list
Step 4
![Page 141: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/141.jpg)
2.1 Accept Payment
A notification message will display upon successful submission
Click on “Pending Payment” link to process other applications
Click on <Proceed to Pre-Approval> to proceed with pre-approval. This feature is only available in multipurpose counter
Step 5
![Page 142: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/142.jpg)
Chapter 2: Payment System
• 2.1 Accept Payment• 2.2 Adjust Fee Payable
![Page 143: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/143.jpg)
2.2 Adjust Fee Payable
Click on the “E-Visa Payment” link to record payment
Step 1
![Page 144: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/144.jpg)
2.2 Adjust Fee Payable
Select the search criteria and enter the value to search on
Click on <Search> to search for the application to be processed
Click on <View All> to retrieve applications that are pending for payment .
Step 2
![Page 145: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/145.jpg)
2.2 Adjust Fee Payable
If search by “Application ID” is selected, key in the Application ID into the textboxClick on <Search> to
search for the application
Step 3
![Page 146: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/146.jpg)
2.2 Adjust Fee Payable
Insert the manual receipt number
Select payment method from the dropdown list
To adjust the fee payable, click on <Change>
Step 4
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2.2 Adjust Fee Payable
Enter User Name and Password
Click on <Login> to login using the provided credentials
Step 5
![Page 148: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/148.jpg)
2.2 Adjust Fee Payable
Insert the new amount and reason for the adjustment in the remarks field
Click on <Submit> to confirm else click on <Cancel>
Step 6
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2.2 Adjust Fee Payable
Click on <Submit> to save the payment details.
Step 7
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2.2 Adjust Fee Payable
A notification message will displayupon successful submission
Click on <Proceed to Pre-Approval> to proceed with pre-approval. This feature is only available in multipurpose counter
Step 8
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Visa Issuance System
• Chapter 1: Enrollment System• Chapter 2: Payment System• Chapter 3: Approval System• Chapter 4: Personalisation System• Chapter 5: Quality Check System• Chapter 6: Issuance System
![Page 152: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/152.jpg)
Chapter 3: Approval System
• 3.1 Pre-Approval• 3.2 Final Approval• 3.3 Update Approval• 3.4 View Profile
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3.1 Pre-Approval
Click on the “Pre-Approval” link
Click on the “Approval” tab to go to the Approval System.
Step 1
![Page 154: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/154.jpg)
3.1 Pre-ApprovalSelect the search criteria and enter the value to search on
Click on <Search> to search for the application to be approved
Click on <View All> to list all applications that are pending for Pre-Approval.
Step 2
![Page 155: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/155.jpg)
3.1 Pre-Approval
Click on <Search> to search for the application to be approved
If Search By “Application ID” is selected, Key in the application’s Application ID into the textbox
Step 3
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3.1 Pre-Approval
Click on the links to navigate to the required page
Step 4
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3.1 Pre-Approval
Click on the “Contact” tab to view applicant’s contact information
Step 5
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3.1 Pre-Approval
Click on the “Employment” tab to view applicant’s employment information
Step 6
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3.1 Pre-Approval
Click on the “Family” tab to view applicant’s family information
Step 7
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3.1 Pre-Approval
Click on the “Travel” tab to view applicant’s travel details
Step 8
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3.1 Pre-Approval
Click on the “Criminal” tab to view applicant’s criminal details
Step 9
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3.1 Pre-Approval
Click on the “Additional” tab to view applicant’s additional information
Step 10
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3.1 Pre-Approval
Click on “Scanned Doc” to view the scanned supporting documents.
Step 11
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3.1 Pre-Approval
Click on “Approval History” to view the approval transactions.
Step 12
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3.1 Pre-Approval
Key in the interview notes into the provided textbox.
Select “Approve” from the dropdown list to approve the application.
Click on <Submit> to update the approval details and proceed to the next stage..
Step 13
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3.1 Pre-Approval
Select “Pending” from the dropdown list to defer the approval of the application.
Key in the reason for deferring the approval of the application in the Remarks field.
Click on <Submit> to update the approval details and proceed to the next stage..
Step 14
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3.1 Pre-Approval
Select “Reject” from the dropdown list to reject the application.
Select the reject reason from the dropdown list.
Click on <Submit> to update the approval details and proceed to the next stage.
Step 15
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3.1 Pre-Approval
Select “Skip” from the dropdown list to skip the approval of the application.
Key in the reason for skipping the approval of the application in the Remarks field.
Click on <Submit> to update the approval details and proceed to the next stage..
Step 16
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3.1 Pre-Approval
A confirmation message will display requesting user to confirm the approval status. Click on <OK> to confirm.
Step 17
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3.1 Pre-Approval
A notification message will display upon successful submission of the approval details.
Click on <Proceed to Data Entry> to perform data entry right away. This feature is only available in multipurpose station
Step 18
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Chapter 3: Approval System
• 3.1 Pre-Approval• 3.2 Final Approval• 3.3 Update Approval• 3.4 View Profile
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3.2 Final Approval
Click on “Final Approval” tab
Step 1
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3.2 Final ApprovalSelect the search criteria and enter the value to search on
Click on <Search> to search for the application to be approved
Click on <View All> to list all applications that are pending for final approval.
Step 2
![Page 174: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/174.jpg)
3.2 Final Approval
If Search by “Application ID” is selected, key in the application’s Application ID to be approved into the textbox
Click on <Search> to search for the application’s record
Step 3
![Page 175: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/175.jpg)
3.2 Final Approval
Click on the tabs to navigate to the required page
Step 4
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3.2 Final Approval
Click on the “Contact” tab to view the applicant’s contact details
Step 5
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3.2 Final Approval
Click on the “Employment” tab to view the applicant’s employment details
Step 6
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3.2 Final Approval
Click on the “Family” tab to view the applicant’s family details
Step 7
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3.2 Final Approval
Click on the “Travel” tab to view the applicant’s travel details
Step 8
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3.2 Final Approval
Click on the “Criminal” tab to view the applicant’s criminal details
Step 9
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3.2 Final Approval
Click on the “Scanned Doc” tab to view the applicant’s scanned supporting documents.
Step 10
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3.2 Final Approval
Click on Approval History link to view the approval transactions information.
Step 1
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3.2 Final Approval
Click on “Action” link to perform approval
Step 2
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3.2 Final Approval
Select “Approve” from the dropdown list to approve the application. Else, select “Reject” to reject the application.
Click on <Submit> to update the approval details and proceed to the next stage..
Step 3
![Page 185: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/185.jpg)
3.2 Final Approval
A confirmation message will display requesting user to confirm the selected approval status. Click on <OK> confirm
Step 4
![Page 186: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/186.jpg)
3.2 Final Approval
A notification message will be displayed upon successful submission of the approval details.
Step 5
![Page 187: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/187.jpg)
Chapter 3: Approval System
• 3.1 Pre-Approval• 3.2 Final Approval• 3.3 Update Approval• 3.4 View Profile
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3.3 Update Approval
Click on “Update Approval” link
Step 1
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3.3 Update ApprovalSelect the search criteria and enter the value to search on
Click on <Search> to search for the application to be approved
Step 2
![Page 190: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/190.jpg)
3.3 Update Approval
If Search by “Application ID” is selected, key in the Application ID to be reapproved into the textboxClick on <Search> to search
for the application
Step 3
![Page 191: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/191.jpg)
3.3 Update Approval
Click on the tabs to navigate to the required page
Step 5
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3.3 Update Approval
Click on the “Contact” tab to view the applicant’s contact details
Step 6
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3.3 Update Approval
Click on the “Employment” tab to view the applicant’s employment details
Step 7
![Page 194: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/194.jpg)
3.3 Update Approval
Click on the “Family” tab to view the applicant’s family details
Step 8
![Page 195: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/195.jpg)
3.3 Update Approval
Click on the “Travel” tab to view the applicant’s travel details
Step 9
![Page 196: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/196.jpg)
3.3 Update Approval
Click on the “Criminal” tab to view the applicant’s criminal details
Step 10
![Page 197: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/197.jpg)
3.3 Update ApprovalStep 1
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3.3 Update Approval
Click on the “Scanned Doc” tab to view the applicant’s scanned supporting documents.
Step 2
![Page 199: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/199.jpg)
3.3 Update Approval
Click on Approval History link to view the approval transactions information.
Step 3
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3.3 Update Approval
The previous final approval details will be displayed.
Step 4
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3.3 Update Approval
Change the status from “Reject” to “Approve” or from “Approve” to “Reject”
Key in some explanatory text to explain the approval revision in the remarks field.
Click on <Submit> to update the approval status
If approval status selected is “Reject”, select the reject reason from the dropdown list.
Step 5
![Page 202: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/202.jpg)
3.3 Update Approval
A confirmation message will display requesting user to confirm on the approval status. Click on <OK> to confirm.
Step 6
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3.3 Update Approval
A notification message will display upon successful update
Step 7
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Chapter 3: Approval System
• 3.1 Pre-Approval• 3.2 Final Approval• 3.3 Update Approval• 3.4 View Profile
![Page 205: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/205.jpg)
3.4 View Profile
Click on “View Profile” link
Step 1
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3.4 View ProfileSelect the search criteria and enter the value to search on
Click on <Search> to search for the application to be viewed
Step 2
![Page 207: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/207.jpg)
3.4 View Profile
If Search by “Application ID” is selected, key in the application’s Application ID into the textboxClick on <Search> to search
for the application.
Step 3
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3.4 View ProfileThe application, visa and applicant’s details will display.
Step 4
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3.4 View Profile
Click on the “Contact” tab to view the applicant’s contact details
Step 5
![Page 210: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/210.jpg)
3.4 View Profile
Click on the “Employment” tab to view the applicant’s employment details
Step 6
![Page 211: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/211.jpg)
3.4 View Profile
Click on the “Family” tab to view the applicant’s family details
Step 7
![Page 212: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/212.jpg)
3.4 View Profile
Click on the “Travel” tab to view the applicant’s travel details
Step 8
![Page 213: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/213.jpg)
3.4 View Profile
Click on the “Criminal” tab to view the applicant’s criminal details
Step 9
![Page 214: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/214.jpg)
3.4 View ProfileStep 10
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3.4 View Profile
Click on the “Scanned Doc” tab to view the applicant’s scanned supporting documents.
Step 11
![Page 216: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/216.jpg)
3.4 View Profile
Click on Approval History link to view the approval transactions and payment details.
Step 12
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3.4 View Profile
Click on “View” to display the interview notes or the remarks
Step 13
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3.4 View Profile
Click on “Action” to view the final approval’s details
Step 14
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Visa Issuance System
• Chapter 1: Enrollment System• Chapter 2: Payment System• Chapter 3: Approval System• Chapter 4: Personalisation System• Chapter 5: Quality Check System• Chapter 6: Issuance System• Chapter 7: Report• Chapter 8: Authentipass System• Chapter 9: System Configuration
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Chapter 4: Personalisation System
• 4.1 Print Visa
![Page 221: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/221.jpg)
4.1 Print Visa
Click on the <Login> buttonto start using the system
Step 1
![Page 222: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/222.jpg)
4.1 Print Visa
Click on <login> button to login to the system using the supplied user credentials
Key in a valid username and password
Step 2
![Page 223: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/223.jpg)
4.1 Print VisaClick on <Request Job> to retrieve the list of application s that have been approved in Final Approval.
The available enrollment records will be displayed in the list for selection
The available enrollment records in the list may be filtered by visa type for easier selection
Step 3
![Page 224: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/224.jpg)
4.1 Print Visa
Double click on the record to be personalised.
Key in the visa ‘s sticker serial number that will be used for the record into the text box and click on <OK>
Step 4
![Page 225: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/225.jpg)
4.1 Print Visa
The visa’s print layout will display on the screen and subsequently send the job for printing.
A confirmation message will display requesting user to confirm the printing quality. Click <Yes> to grant the quality, else click on <No> to reprint.
Step 5
![Page 226: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/226.jpg)
Visa Issuance System
• Chapter 1: Enrollment System• Chapter 2: Payment System• Chapter 3: Approval System• Chapter 4: Personalisation System• Chapter 5: Quality Check System• Chapter 6: Issuance System• Chapter 7: Report• Chapter 8: Authentipass System• Chapter 9: System Configuration
![Page 227: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/227.jpg)
Chapter 6: Quality Check Visa
• 6.1 Approve Visa• 6.2 Reject Visa
![Page 228: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/228.jpg)
6.1 Approve Visa
Click on the <Login> buttonto start using the system
Step 1
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6.1 Approve Visa
Click on <login> to login to the system using the supplied user credentials
Key in a valid username and password
Step 2
![Page 230: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/230.jpg)
6.1 Approve Visa
Click on <Request Job> to retrieve the records available for checking.Select the record corresponding to
the visa for quality checking
Step 3
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6.1 Approve Visa
Click on <OK> to proceed to read visa information
Step 4
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6.1 Approve Visa
Click on the <Scan> to scan the visa data page
Click on <White> tab to check the data page security features under the white light
Click on <UltravioletA> tab to check the data page security features under the UV light
Step 5
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6.1 Approve Visa
The data read from the visa sticker will be verified against the data in the database. Any mismatch fields will be shown in red, else green signifies success
Step 6
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6.1 Approve Visa
A notification message box will appear to indicate that the visa is ready for issuance
Step 7
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Chapter 6: Quality Check Visa
• 6.1 Approve Visa• 6.2 Reject Visa
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6.2 Reject Visa
Select the record corresponding to the visa for quality checking
Step 1
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6.2 Reject Visa
Click on <OK> to proceed to read visa information
Step 2
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6.2 Reject Visa
Click on the <Scan> to scan the visa datapage
Click on <White> tab to check the datapage security features under the white light
Step 3
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6.2 Reject Visa
In cases of a visa with errors, the mismatched data will be displayed in red as shown
The officer will then have to select <Fail> in order to make another visa for this record
Step 4
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6.2 Reject Visa
When selecting QC failed, the reason would need to be selected from the dropdown list
Click on <Select> to confirm the selected reason
Step 5
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6.2 Reject Visa
A message box will be shown notifying that the visa has been QC failed. The record is automatically resent to production
Step 6
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Visa Issuance System
• Chapter 1: Enrollment System• Chapter 2: Payment System• Chapter 3: Approval System• Chapter 4: Personalisation System• Chapter 5: Quality Check System• Chapter 6: Issuance System• Chapter 7: Report• Chapter 8: Authentipass System• Chapter 9: System Configuration
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Chapter 6: Issuance System
• 6.1 Issue Visa to the Applicant• 6.2 Issue Visa to Proxy• 6.3 Reject Visa Issuance
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6.1 Issue Visa to the Applicant
Click on “Issuance” tab to go to Issuance System
Step 1
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6.1 Issue Visa to the ApplicantSelect the search criteria and enter the value to search on
Click on <Search> to search for the passport to be issued
Click on <View All> to list all applications that are pending for issuance.
Step 2
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6.1 Issue Visa to the Applicant
If Search by “Application ID” is selected, key in the Application ID of visa to be issued into the textbox
Click on <Search> to search for the application
Step 3
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6.1 Issue Visa to the Applicant
Click on <Read MRZ> and swipe the visa’s MRZ line to retrieve the MRZ information
If the visa has completed production & QC and is available for issuance, the data will be retrieved and displayed
Step 4
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6.1 Issue Visa to the Applicant
The visa’s MRZ information will display and automatically matched against the data in the database
Click on <Issue> to issue the visa
Step 5
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6.1 Issue Visa to the Applicant
Notification message will display upon successful update of the issuance status
Step 6
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Chapter 6: Issuance System
• 6.1 Issue Visa to the Applicant• 6.2 Issue Visa to Proxy• 6.3 Reject Visa Issuance
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6.2 Issue Visa to Proxy
Click on “Issuance” tab to go to Issuance System
Step 1
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6.2 Issue Visa to ProxySelect the search criteria and enter the value to search on
Click on <Search> to search for the visa to be issued
Click on <View All> to list all applications that are pending for issuance.
Step 2
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6.2 Issue Visa to Proxy
If Search by “Application ID” is selected, key in the Application ID of visa to be issued into the textbox
Click on <Search> to search for the application
Step 3
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6.2 Issue Visa to Proxy
Once the visa’s MRZ information has been read and displayed successfully, click on <Third Party Issue> to capture the proxy information
Click on <Read MRZ> and swipe the visa’s MRZ line to retrieve the MRZ information
Step 4
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6.2 Issue Visa to Proxy
Fill in the proxy’s information into the textboxes
Click on <Issue Passport> to save the proxy’s information before handing over the passport with visa to the proxy
Step 5
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6.2 Issue Visa to Proxy
A notification message will display upon successful update of the issuance status
Step 6
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Chapter 6: Issuance System
• 6.1 Issue Visa to the Applicant• 6.2 Issue Visa to Proxy• 6.3 Reject Visa Issuance
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6.3 Reject Visa Issuance
Click on “Issuance” tab to go to the Issuance System. Then, click on “E-Visa Issuance” to proceed with visa issuing
Step 1
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6.3 Reject Visa IssuanceSelect the search criteria and enter the value to search on
Click on <Search> to search for the visa to be issued
Click on <View All> to list all applications that are pending for issuance.
Step 2
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6.3 Reject Visa Issuance
If Search by “Application ID” is selected, key in the Application ID of visa to be issued into the textbox
Click on <Search> to search for the application
Step 3
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6.3 Reject Visa Issuance
Click on <Read MRZ> and swipe the visa’s MRZ line to retrieve the MRZ information
Step 4
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6.3 Reject Visa Issuance
The MRZ information will display on the screen. Data in bold indicates that the data from the visa’s MRZ does not matched the data in the database.
Click on <Reject> to reject issuance of the visa.
Step 5
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6.3 Reject Visa Issuance
Enter supervisor‘s user name and password.
Click on <Login> to login using the provided credentials
Step 6
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6.3 Reject Visa Issuance
Reject Visa Issuance
Select the action whether to repersonalise the rejected visa or to reject without action
Step 7
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6.3 Reject Visa Issuance
If action selected is “Re-Personalise”, select the reject reason from the dropdown list
Enter the explanatory notes in the Remarks fieldClick on <Reject Issuance>
to reject the visa.
Step 8
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6.3 Reject Visa Issuance
A notification message will display upon successful rejection of the passport
Step 9
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Visa Issuance System
• Chapter 1: Enrollment System• Chapter 2: Payment System• Chapter 3: Approval System• Chapter 4: Personalisation System• Chapter 5: Quality Check System• Chapter 6: Issuance System• Chapter 7: Report• Chapter 8: Authentipass System• Chapter 9: System Configuration
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Chapter 7: Report
• 7.1 Standard Report
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7.1 Standard Report
Click on “Report” link to go to the report module
Step 1
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7.1 Standard Report
List of standard reports will appear.
Step 2
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7.1 Standard Report
Click on the report title to generate report
Click on the + symbol to hide the report list
The report filters will appear
Step 3
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7.1 Standard Report
Click on the calendar icon to select a date
Tick on the required options from the dropdown list
Click on <View Report> to generate the report based on the options selected from the report filters
Step 4
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7.1 Standard Report
The report is generated and displayed
Click on the double arrows to hide the report filters for larger view of the report
Step 5
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7.1 Standard Report
The report filters is hidden
Click here to go to the last page
Step 6
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7.1 Standard Report
The report summary will be seen
Step 7
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7.1 Standard Report
Click on the printer icon to print the report
To export the report, select the file format first
Click on “Export”
Step 8
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7.1 Standard Report
Click on <Save> to save the report with the suggested file name.
Step 9
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7.1 Standard Report
Select the location to save the report
Click on <Save> to save the report to the selected location
Step 10
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Visa Issuance System
• Chapter 1: Enrollment System• Chapter 2: Payment System• Chapter 3: Approval System• Chapter 4: Personalisation System• Chapter 5: Quality Check System• Chapter 6: Issuance System• Chapter 7: Report
• Chapter 8 : Authentipass System• Chapter 9 : System Configuration
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Chapter 8: Authentipass System
• 8.1 Create New User• 8.2 Assign User to Group• 8.3 Change Password• 8.4 Reset Password
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8.1 Create New User
Click on the <Submit> button to login using the provided user credentials
Enter username and password
Step 1
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8.1 Create New User
The welcome screen will appear upon successful login
The main menu shows the modules accessible to the user.
Step 2
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8.1 Create New UserType in a login name, password and full name for the new user.
Click on <Insert new user>.
Click on “User Administration”
Step 3
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Chapter 8: Authentipass System
• 8.1 Create New User• 8.2 Assign User to Group• 8.3 Change Password• 8.4 Reset Password
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8.2 Assign User to Group
Click on the “Access Management” link
Step 1
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8.2 Assign User to Group
Select login name for the user, then the name of the group the user is to be assigned to from the drop down menus
Click on <Add User to Group>
Step 2
Click on “User to Group”
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Chapter 8: Authentipass System
• 8.1 Create New User• 8.2 Assign User to Group• 8.3 Change Password• 8.4 Reset Password
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8.3 Change Password
Click on the “Change Password” link
Step 1
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8.3 Change Password
Enter old password and new password (twice)
Click <Ok >to replace old password with the new one
Step 2
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Chapter 8: Authentipass System
• 8.1 Create New User• 8.2 Assign User to Group• 8.3 Change Password• 8.4 Reset Password
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8.4 Reset Password
Click on the “Change Password” link
Step 1
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8.4 Reset Password
Select login name, and enter default password
Click <Ok >to reset password to the default one
Click on “Reset Password”
Step 2
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Visa Issuance System
• Chapter 1: Enrollment System• Chapter 2: Payment System• Chapter 3: Approval System• Chapter 4: Personalisation System• Chapter 5: Quality Check System• Chapter 6: Issuance System• Chapter 7: Report• Chapter 8 : Authentipass System
• Chapter 9 : System Configuration
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Chapter 9: System Configuration
• 9.1 Lookup Table Maintenance• 9.2 Delete Incomplete Transaction
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Login Into System Configuration
Click on the <Submit> button to login using the provided user credentials
Enter username and password
Step 1
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9.1 Lookup Table Maintenance• 9.1.1 Application Reason• 9.1.2 Branch• 9.1.3 Document Type• 9.1.4 Entry Type• 9.1.5 Fee• 9.1.6 Issuance Reject Reason• 9.1.7 Payment Method• 9.1.8 Reject Reason• 9.1.9 Residential Status• 9.1.10 Scanned Document• 9.1.11 Visa Class• 9.1.12Visit Purpose• 9.1.13 Location• 9.1.14 Location Configuration
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9.1.1 Application Reason – Add New
Click on “Lookup Table Maintenance” link
Step 1
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9.1.1 Application Reason – Add New
Click on <Insert> to add new application reason.
Step 2
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9.1.1 Application Reason – Add New
Click on <Submit> to save the new application reason into the
database.
Fill in the new application reason’s details.
Step 3
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9.1.1 Application Reason – Edit
Click on <Edit> to update the application reason’s details
Step 1
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9.1.1 Application Reason – Edit
After updating the details, click on <Update> to save the updated
details into the database
Step 2
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9.1.2 Branch – Add New
Click on <Insert> to add new branch
Step 1
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9.1.2 Branch – Add New
Fill in the branch’s details accordingly and click on
<Submit> to save the new branch into the database
Step 2
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9.1.2 Branch – Edit
Click on <Edit> to update the branch’s details
Step 1
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9.1.2 Branch – Edit
After updating the details, click on <Update> to save the updated information into the database
Step 2
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9.1.2 Branch – Delete
Click on <Delete> delete the branch
Step 1
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9.1.2 Branch – Delete
A confirmation message will display upon clicking on <Delete>. Click on <Ok> to confirm .
Step 2
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9.1.3 Document Type – Add New
Click on <Insert> to add new Visa Type
Step 1
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9.1.3 Document Type – Add New
Fill in the details and click on <Submit> to save the details of the new visa type.
Step 2
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9.1.3 Document Type – Edit
Click on <Edit> to update the visa type
Step 1
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9.1.3 Document Type – Edit
After updating the details, click on <Update> to save the updated
details into the database
Step 2
![Page 312: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/312.jpg)
9.1.3 Document Type – Delete
Click on <Delete> to delete the visa type
Step 1
![Page 313: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/313.jpg)
9.1.3 Document Type – Delete
Click on <OK> to confirm
Step 2
![Page 314: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/314.jpg)
9.1.4 Entry Type– Add New
Click on <Insert> to add new entry type
Step 1
![Page 315: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/315.jpg)
9.1.4 Entry Type – Add New
Fill in the details and click on <Submit> to save the new entry
type into the database
Step 2
![Page 316: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/316.jpg)
9.1.4 Entry Type – Edit
Click on <Edit> to update the entry type
Step 1
![Page 317: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/317.jpg)
9.1.4 Entry Type– Edit
After updating the details, click on <Update> to save the updated details into the database
Step 2
![Page 318: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/318.jpg)
9.1.4 Entry Type – Delete
Click on <Delete> to delete the entry type
Step 1
![Page 319: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/319.jpg)
9.1.4 Entry Type – Delete
Click on <OK> to confirm
Step 2
![Page 320: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/320.jpg)
9.1.5 Fee – Add New
Click on <Insert> to add new fee
Step 1
![Page 321: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/321.jpg)
9.1.5 Fee – Add New
Fill in the details and click on <Submit> to save the new fee into the database
Step 2
![Page 322: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/322.jpg)
9.1.5 Fee – Edit
Click on <Edit> to update the fee
Step 1
![Page 323: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/323.jpg)
9.1.5 Fee – Edit
After updating the fee, click on <Update> to save the updated
details into the database.
Step 2Step 2
![Page 324: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/324.jpg)
9.1.5 Fee – Delete
Click on <Delete> to delete the fee
Step 1
![Page 325: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/325.jpg)
9.1.5 Fee – Delete
Click on <OK> to confirm
Step 1
![Page 326: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/326.jpg)
9.1.6 Issuance Reject Reason – Add New
Click on <Insert> to add new reason for rejecting visa
issuance
Step 1
![Page 327: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/327.jpg)
9.1.6 Issuance Reject Reason – Add New
Fill in the details and click on <Submit> to save the new reason
into the database.
Step 2
![Page 328: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/328.jpg)
9.1.6 Issuance Reject Reason – Edit
Click on <Edit> to update the reason
Step 1
![Page 329: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/329.jpg)
9.1.6 Issuance Reject Reason – Edit
After updating the details, click on <Update> to save the updated
details into the database.
Step 2
![Page 330: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/330.jpg)
9.1.6 Issuance Reject Reason – Delete
Click on <Delete> to delete the reason
Step 1
![Page 331: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/331.jpg)
9.1.6 Issuance Reject Reason – Delete
Click on <OK> to confirm
Step 2
![Page 332: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/332.jpg)
9.1.7 Payment Method – Add New
Click on <Insert> to add new payment method
Step 1
![Page 333: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/333.jpg)
9.1.7 Payment Method – Add New
Fill in the details and click on <Submit> to save the new payment method into the
database
Step 2
![Page 334: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/334.jpg)
9.1.7 Payment Method – Edit
Click on <Edit> to update the details
Step 1
![Page 335: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/335.jpg)
9.1.7 Payment Method – Edit
Update the detail and click on <Update> to save the updated
details into the database.
Step 2
![Page 336: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/336.jpg)
9.1.7 Payment Method – Delete
Click on <Delete> to delete the payment method.
Step 1
![Page 337: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/337.jpg)
9.1.7 Payment Method – Delete
Click on <OK> to confirm
Step 2
![Page 338: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/338.jpg)
9.1.8 Approval Reject Reason – Add New
Click on <Insert> to add new approval reject reason
Step 1
![Page 339: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/339.jpg)
9.1.8 Approval Reject Reason – Add New
Fill in the details and click on <Submit> to save the new reason
into the database.
Step 2
![Page 340: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/340.jpg)
9.1.8 Approval Reject Reason – Edit
Click on <Edit> to update the reason
Step 1
![Page 341: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/341.jpg)
9.1.8 Approval Reject Reason – Edit
After updating the details, click on <Update> to save the updated details into the database.
Step 2
![Page 342: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/342.jpg)
9.1.8 Approval Reject Reason – Delete
Click on <Delete> to delete the reason.
Step 1
![Page 343: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/343.jpg)
9.1.8 Approval Reject Reason – Delete
Click on <OK> to confirm
Step 2
![Page 344: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/344.jpg)
9.1.9 Residential Status – Add New
Click on <Insert> to add new residential status.
Step 1
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9.1.9 Residential Status – Add New
Fill in the details of the new status and click on <Insert> to add new the residential status
into the database
Step 2
![Page 346: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/346.jpg)
9.1.9 Residential Status – Edit
Click on <Edit> to update the residential status
Step 1
![Page 347: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/347.jpg)
9.1.9 Residential Status – Edit
After updating the details, click on <Update> to save the updated
details into the database
Step 2
![Page 348: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/348.jpg)
9.1.9 Residential Status – Delete
Click on <Delete> to delete the residential status
Step 1
![Page 349: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/349.jpg)
9.1.9 Residential Status – Delete
Click on <Ok> to confirm.
Step 2
![Page 350: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/350.jpg)
9.1.10 Scanned Document Type – Add New
Click on <Insert> to add new type of scanned document
Step 1
![Page 351: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/351.jpg)
9.1.10 Scanned Document Type – Add New
Fill in the details and click on <Submit> to save the new type of scanned document into the database
Step 2
![Page 352: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/352.jpg)
9.1.10 Scanned Document Type – Edit
Click on <Edit> to update the document type
Step 1
![Page 353: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/353.jpg)
9.1.10 Scanned Document Type – Edit
After updating the details, click on <Update> to save the updated details into the database
Step 2
![Page 354: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/354.jpg)
9.1.10 Scanned Document Type – Delete
Click on <Delete> to delete the scanned document
Step 1
![Page 355: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/355.jpg)
9.1.10 Scanned Document Type – Delete
Click on <OK> to confirm
Step 2
![Page 356: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/356.jpg)
9.1.11 Visa Class – Add New
Click on <Insert> to add new visa class.
Step 1
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9.1.11 Visa Class – Add New
Click on <Submit> to save the new visa class into the database.
Fill in the new application reason’s details.
Step 2
![Page 358: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/358.jpg)
9.1.11 Visa Class – Edit
Click on <Edit> to update the visa class
Step 1
![Page 359: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/359.jpg)
9.1.11 Visa Class – Edit
After updating the details, click on <Update> to save the updated
details into the database
Step 2
![Page 360: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/360.jpg)
9.1.11 Visa Class – Delete
Click on <Delete> to delete the visa class
Step 1
![Page 361: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/361.jpg)
9.1.11 Visa Class – Delete
Click on <OK> to confirm
Step 2
![Page 362: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/362.jpg)
9.1.12 Visit Purpose – Add New
Click on <Insert> to add new visit purpose
Step 1
![Page 363: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/363.jpg)
9.1.12 Visit Purpose– Add New
Fill in the details and click on <Submit> to save the new visit
purpose into the database
Step 2
![Page 364: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/364.jpg)
9.1.12 Visit Purpose – Edit
Click on <Edit> to update the reason
Step 1
![Page 365: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/365.jpg)
9.1.12 Visit Purpose – Edit
After updating the details, click on <Update> to save the updated details into the database.
Step 2
![Page 366: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/366.jpg)
9.1.12 Visit Purpose – Delete
Click on <Delete> to delete the reason
Step 1
![Page 367: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/367.jpg)
9.1.12 Visit Purpose – Delete
Click on <OK> to confirm
Step 2
![Page 368: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/368.jpg)
9.1.13 Location – Add New
Click on <Insert> to add new location/machine name
Step 1
![Page 369: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/369.jpg)
9.1.13 Location – Add New
Fill in the details and click on <Submit> to register new
machine name for the system
Step 2
![Page 370: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/370.jpg)
9.1.13 Location – Edit
Click on <Edit> to update the location/machine name
Step 1
![Page 371: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/371.jpg)
9.1.13 Location – Edit
Change the details and click on <Update> to save the updated
details into the database
Step 2
![Page 372: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/372.jpg)
9.1.14 Location Configuration – Add New
Click on <Insert> to add new multipurpose counter
Step 1
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9.1.14 Location Configuration – Add New
Select the systems the machine might be using and click on <Submit> to register a new
multipurpose counter
Step 2
![Page 374: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/374.jpg)
9.1.14 Location Configuration – Edit
Click on <Edit> to edit the configuration of the multipurpose counter
Step 1
![Page 375: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/375.jpg)
9.1.14 Location Configuration – Edit
Make the changes and click on <Update> to save the changes
into the database
Step 2
![Page 376: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/376.jpg)
Chapter 9: System Configuration
• 9.1 Lookup Table Maintenance• 9.2 Delete Incomplete Transaction
![Page 377: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/377.jpg)
9.2 Delete Incomplete Transaction
• 9.2.1 Delete Incomplete Transaction• 9.2.2 Delete Job
![Page 378: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/378.jpg)
1.2.1 Delete Incomplete Transaction
Select the Application ID of incomplete transaction to be deleted
Click on “>>“ to delete all the files, “>” to delete only the selected file, “<<“ to cancel
deletion of all files and “<“ to cancel deletion of the selected
file
Step 1
![Page 379: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/379.jpg)
1.2.1 Delete Incomplete Transaction
Click on <Delete> to delete the selected incomplete transactions.
A confirmation message will display requesting for delete confirmation. Click on
<OK> to confirm
Step 2
![Page 380: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/380.jpg)
1.2 Delete Incomplete Transaction
• 1.2.1 Delete Incomplete Transaction• 1.2.2 Delete Job
![Page 381: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/381.jpg)
1.2.2 Delete Job
Key in the Application ID of application to be deleted and
click on <Search>
Step 1
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1.2.2. Delete Job
The application’s details will display upon clicking on <Search>
Step 2
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1.2.2. Delete Job
Key in the reason for deleting the application in the “Remarks” field.
Then, Click on <Delete>
A confirmation message will display. Click on <OK> to confirm
Step 3
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DOCUMENT MANAGEMENT SYSTEM
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Table of Contents
• Chapter 1: Document Management System• Chapter 2: Configuration & Administration Tools• Chapter 3: Authentipass System
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Chapter 1: Document Management System
• 1.1 Login into DMS• 1.2 Add/Edit Profile
![Page 387: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/387.jpg)
1.1 Login into DMS
Click on the <Submit> button to login using the provided user credentials
Enter username and password
Step 1
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1.1 Login into DMS
The welcome screen will appear upon a successful login
The main menu shows the modules accessible by the user.
Step 2
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Chapter 1: Document Management System
• 1.1 Login into DMS• 1.2 Add/Edit Profile
![Page 390: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/390.jpg)
1.2 Add/Edit Profile
Select the search criteria and enter the value to search onClick on <Search> to search
for the applicant’s profile.
Step 1
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1.2 Add/Edit Profile
If Search by “Name” is selected, key in at least applicant’s surname and first name into the textbox
Click on <Search> to search for the applicant’s profile
If applicant’s profile does not exist in DMS, click on “Create New” to create the applicant’s profile.
Step 2
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1.2 Add/Edit Profile
Fill in the fields accordingly
Click on <Save> to create the applicant’s profile
Step 3
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1.2 Add/Edit Profile
A notification message indicating that the profile has been created successfully will be displayed.
Click on <Ok>
Step 4
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1.2 Add/Edit ProfileStep 5
Click on <Link to VIS> to search for applicant’s profile in Visa Issuance System (VIS)
![Page 395: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/395.jpg)
1.2 Add/Edit ProfileIf the applicant’s profile exists in Visa Issuance System (VIS), it will display in VIS-Possible Match Applicants
To view the profile, click on the magnifying glass icon
Else, click on <Scan Document> to scan applicant’s supporting documents.
Step 6
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1.2 Add/Edit Profile
Click <Link> to link the both profiles in DMS and VIS together.
Step 7
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1.2 Add/Edit Profile
A notification message indicating that the profiles have been linked successfully will be displayed.
Click on <OK>
Step 8
![Page 398: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/398.jpg)
1.2 Add/Edit Profile
Click on “View” to display the scanned document
Click on <Scan Document> to scan the supporting document.
Step 9
![Page 399: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/399.jpg)
1.2 Add/Edit Profile
Click on <Scan Document> to start the scanning process
Step 10
![Page 400: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/400.jpg)
1.2 Add/Edit ProfileStep 11
Click on <Scan Image>
![Page 401: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/401.jpg)
1.2 Add/Edit ProfileStep 12
Select the “Custom Settings” option
Click on <Preview> to preview the scanned document
Click on <Scan> to scan and capture the scanned document
![Page 402: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/402.jpg)
1.2 Add/Edit ProfileStep 13
Click on <Crop> to crop the captured photograph
Click on the broken rectangular line and select the area of the image to be cropped.
Click on <Rotate Clockwise> to rotate the selected area in a clockwise direction.
Click on <Rotate Counter Clockwise>to rotate the selected area in anti-clockwise direction.
![Page 403: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/403.jpg)
1.2 Add/Edit ProfileStep 14
The cropped image appears in the Output Image box.
Click on <Done> to save the output image.
![Page 404: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/404.jpg)
1.2 Add/Edit ProfileStep 15
Click on <Save> to save the image
Select the document type from the dropdown list.
![Page 405: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/405.jpg)
1.2 Add/Edit Profile
The saved scanned document will appear in the data grid.
To save few scanned documents at once, click on <Scan Multiple Documents>
Step 16
![Page 406: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/406.jpg)
1.2 Add/Edit Profile
Click on <Browse> to search for the folder that contains the scanned documents
Step 17
![Page 407: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/407.jpg)
1.2 Add/Edit Profile
Select the folder that contains the scanned documents
Click on <OK> to open the folder
Step 18
![Page 408: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/408.jpg)
1.2 Add/Edit Profile
All the scanned documents that contained in the selected folder will be listed
The image of the selected scanned document from the list will appear on the main frame.
Click on <Save> to save the selected scanned document into the system
Step 19
![Page 409: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/409.jpg)
1.2 Add/Edit Profile
Select the document type from the dropdown list, insert the description and page no. of the scanned document into the textboxes
Click on <Submit> to save the scanned document into the system
Step 20
![Page 410: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/410.jpg)
1.2 Add/Edit Profile
Once all the required scanned documents have been saved, click on <Done>
Step 21
![Page 411: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/411.jpg)
1.2 Add/Edit Profile
A notification message will display indicating that the documents have been saved successfully.
All the saved scanned documents will be displayed in the data grid
Click on <View Summary> to view the summary page
Step 22
![Page 412: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/412.jpg)
1.2 Add/Edit Profile
Status “Linked” will be shown if the profile is linked with a profile in VIS. Else, it will be shown as “Unlinked”
All the scanned documents from VIS and DMS will be shown in the data grid
Step 23
![Page 413: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/413.jpg)
Chapter 2: Configuration & Administration Tools
• 2.1 Update Profile• 2.2 Delete Profile• 2.3 Unlink Profile• 2.4 Link Profile• 2.5 Document Type Lookup• 2.6 Location Lookup
![Page 414: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/414.jpg)
2.1 Update Profile
Select the search criteria and enter the value to search onClick on <Search> to search
for the applicant’s profile.
Step 1
![Page 415: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/415.jpg)
2.1 Update Profile
If Search by “Name & Date of Birth” is selected, key in at least applicant’s surname and first name into the textboxes and use the calendar to enter the date of birth
Click on <Search> to search for the application’s profile
Step 2
![Page 416: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/416.jpg)
2.1 Update Profile
Profiles with similar names will be displayed in the data grid
Click on the magnifying glass icon to retrieve the profile.
Step 3
![Page 417: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/417.jpg)
2.1 Update ProfileThe applicant’s profile will be displayed. Update the details accordingly
Click on <Update Profile> to save the changes into the system
Step 4
![Page 418: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/418.jpg)
2.1 Update Profile
A notification message will be displayed upon successful update of the profile. Click on <OK>
Step 5
![Page 419: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/419.jpg)
Chapter 2: Configuration & Administration Tools
• 2.1 Update Profile• 2.2 Delete Profile• 2.3 Unlink Profile• 2.4 Link Profile• 2.5 Document Type Lookup• 2.6 Location Lookup
![Page 420: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/420.jpg)
2.2 Delete Profile
Select the search criteria and enter the value to search onClick on <Search> to search
for the applicant’s profile.
Step 1
![Page 421: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/421.jpg)
2.2 Delete Profile
If Search by “Name & Date of Birth” is selected, key in at least applicant’s surname and first name into the textboxes and accordingly insert the date of birth using the calendar
Click on <Search> to search for the application’s profile
Step 2
![Page 422: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/422.jpg)
2.2 Delete Profile
Profiles with similar names will be displayed in the data grid
Click on the magnifying glass icon to retrieve the profile.
Step 3
![Page 423: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/423.jpg)
2.2 Delete Profile
The applicant’s profile will be displayed.
Click on <Delete Profile> to delete the applicant’s profile.
Step 4
![Page 424: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/424.jpg)
2.2 Delete Profile
A confirmation message will display
Click on <OK> to confirm
Step 5
![Page 425: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/425.jpg)
2.2 Delete Profile
A notification message will be displayed upon successful deletion of the profile.
Step 6
![Page 426: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/426.jpg)
Chapter 2: Configuration & Administration Tools
• 2.1 Update Profile• 2.2 Delete Profile• 2.3 Unlink Profile• 2.4 Link Profile• 2.5 Document Type Lookup• 2.6 Location Lookup
![Page 427: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/427.jpg)
2.3 Unlink Profile
Select the search criteria and enter the value to search onClick on <Search> to search
for the applicant’s profile.
Step 1
![Page 428: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/428.jpg)
2.3 Unlink Profile
If Search by “Name” is selected, key in at least applicant’s surname and first name into the textboxes
Click on <Search> to search for the application’s profile
The applicant’s profile will be displayed in the data grid
Click on the magnifying glass icon to retrieve the profile.
Step 2
![Page 429: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/429.jpg)
2.3 Unlink Profile
The applicant’s profile will be displayed.
All the scanned supporting documents from DMS and VIS will be displayed in the data grid
Click on <Unlink Profile> to unlink the profile in DMS from the profile in VIS
Step 3
![Page 430: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/430.jpg)
2.3 Unlink Profile
A notification message will display to indicate that the profiles have been unlinked.
Click on <OK>
Step 4
![Page 431: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/431.jpg)
Chapter 2: Configuration & Administration Tools
• 2.1 Update Profile• 2.2 Delete Profile• 2.3 Unlink Profile• 2.4 Link Profile• 2.5 Document Type Lookup• 2.6 Location Lookup
![Page 432: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/432.jpg)
2.4 Link Profile
Select the search criteria and enter the value to search on
Click on <Search> to search for the applicant’s profile.
Step 1
![Page 433: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/433.jpg)
2.4 Link Profile
The applicant’s profile will be displayed in the data grid
Click on the magnifying glass icon to retrieve the profile.
Step 2
![Page 434: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/434.jpg)
2.4 Link Profile
The applicant’s profile will be displayed.
Profiles of applicants with similar details from PIS will be listed in the data grid
Click on the magnifying glass icon to view the profile
Step 3
![Page 435: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/435.jpg)
2.4 Link ProfileBasic personal details of the applicant and the scanned supporting documents from VIS will be displayed.
Click on <Link> to link both of the profiles in DMS and VIS together
Step 4
![Page 436: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/436.jpg)
2.4 Link Profile
A notification message indicating that the profiles have been linked successfully will be displayed.
Click on <OK>
Step 5
![Page 437: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/437.jpg)
2.4 Link Profile
The status of the profile will show as “Linked”
Scanned documents from both of the profiles in DMS and VIS will display in the data grid
Click on <Scan Document> to proceed with documents scanning.
Click on <New Search> to search for other profile to be linked.
Step 6
![Page 438: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/438.jpg)
Chapter 2: Configuration & Administration Tools
• 2.1 Update Profile• 2.2 Delete Profile• 2.3 Unlink Profile• 2.4 Link Profile• 2.5 Document Type Lookup• 2.6 Location Lookup
![Page 439: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/439.jpg)
2.5 Document Type Lookup
• 2.5.1 Add New Document Type• 2.5.2 Edit Document Type• 2.5.3 Delete Document Type
![Page 440: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/440.jpg)
2.5.1 Add New Document Type
Click on “Document Type Lookup” link
A list of document types will be shown in the data grid.
Click on <Insert> to add new document type
Step 1
![Page 441: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/441.jpg)
2.5.1 Add New Document Type
Fill in the details
Click on <Submit> to save the new scanned document type into the system
Step 2
![Page 442: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/442.jpg)
2.5.1 Add New Document Type
Click on <OK>
A notification message will be displayed indicating that the new scanned document type has been added successfully
Step 3
![Page 443: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/443.jpg)
2.5 Document Type Lookup
• 2.5.1 Add New Document Type• 2.5.2 Edit Document Type• 2.5.3 Delete Document Type
![Page 444: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/444.jpg)
2.5.2 Edit Document Type
Click on “Edit” to edit the record.
Step 1
![Page 445: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/445.jpg)
2.5.2 Edit Document Type
Details of the document type will be displayed
Step 2
![Page 446: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/446.jpg)
2.5.2 Edit Document Type
Edit the details
Click on <Update> to save the changes into the system
Step 3
![Page 447: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/447.jpg)
2.5.2 Edit Document Type
A notification message indicating that the details have been updated successfully will be displayed
Click on <OK>
Step 4
![Page 448: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/448.jpg)
2.5 Document Type Lookup
• 2.5.1 Add New Document Type• 2.5.2 Edit Document Type• 2.5.3 Delete Document Type
![Page 449: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/449.jpg)
2.5.3 Delete Document Type
To delete the scanned document type’s record, click on “Delete”.
Step 1
![Page 450: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/450.jpg)
2.5.3 Delete Document Type
A confirmation message will be displayed.
Click on <OK> to confirm
Step 2
![Page 451: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/451.jpg)
2.5.3 Delete Document Type
A notification message indicating that the record has been deleted successfully will be displayed.
Click on <OK>
Step 3
![Page 452: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/452.jpg)
2.5.3 Delete Document TypeStep 4
![Page 453: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/453.jpg)
Chapter 2: Configuration & Administration Tools
• 2.1 Update Profile• 2.2 Delete Profile• 2.3 Unlink Profile• 2.4 Link Profile• 2.5 Document Type Lookup• 2.6 Location Lookup
![Page 454: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/454.jpg)
2.6 Location Lookup
• 2.6.1 Add New Location• 2.6.2 Edit Location
![Page 455: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/455.jpg)
2.6.1 Add New Location
Click on “Location Lookup” link
A list of stations/locations will be shown in the data grid.
Click on <Insert> to add new document type
Step 1
![Page 456: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/456.jpg)
2.6.1 Add New Location
Insert the computer’s name in Name, the main purpose of the station in Location Type, and the Branch Code into the fields.
Click on <Submit> to register the new location details into the system.
Step 2
![Page 457: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/457.jpg)
2.6.1 Add New Location
A notification message indicating that the location has been registered successfully will be displayed
Click on <OK>.
Step 3
![Page 458: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/458.jpg)
2.6.1 Add New Location
The newly added/registered location will be shown in the data grid.
Step 4
![Page 459: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/459.jpg)
2.6 Location Lookup
• 2.6.1 Add New Location• 2.6.2 Edit Location
![Page 460: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/460.jpg)
2.6.2 Edit Location
Click on “Edit” to update the details
Step 1
![Page 461: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/461.jpg)
2.6.2 Edit Location
Edit the computer’s name, the location type, branch code and status as necessarily.
Click on <Update> to save the changes into the database
Step 2
![Page 462: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/462.jpg)
2.6.2 Edit Location
A notification will be displayed upon successful update of the location’s details
Click on <OK>
Step 3
![Page 463: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/463.jpg)
2.6.2 Edit Location
The updated details of the location will be shown in the data grid
Step 4
![Page 464: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/464.jpg)
Chapter 3: Authentipass System
• 3.1 Create New User• 3.2 Assign User to Group• 3.3 Change Password• 3.4 Reset Password
![Page 465: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/465.jpg)
3.1 Create New User
Click on the <Submit> button to login using the provided user credentials
Enter username, password and select Department “MOF-V” from the dropdown list.
Step 1
![Page 466: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/466.jpg)
3.1 Create New User
The welcome screen will appear upon successful login
The main menu shows the modules accessible to the user.
Step 2
![Page 467: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/467.jpg)
3.1 Create New UserType in a login name, password and full name for the new user.
Click on <Insert new user>.
Click on “User Administration”
Step 3
![Page 468: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/468.jpg)
Chapter 3: Authentipass System
• 3.1 Create New User• 3.2 Assign User to Group• 3.3 Change Password• 3.4 Reset Password
![Page 469: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/469.jpg)
3.2 Assign User to Group
Click on the “Access Management” link
Step 1
![Page 470: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/470.jpg)
3.2 Assign User to Group
Select login name for the user, then the name of the group the user is to be assigned to from the drop down menus
Click on <Add User to Group>
Step 2
Click on “User to Group”
![Page 471: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/471.jpg)
Chapter 3: Authentipass System
• 3.1 Create New User• 3.2 Assign User to Group• 3.3 Change Password• 3.4 Reset Password
![Page 472: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/472.jpg)
3.3 Change Password
Click on the “Change Password” link
Step 1
![Page 473: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/473.jpg)
3.3 Change Password
Enter old password and new password (twice)
Click <Ok >to replace old password with the new one
Step 2
![Page 474: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/474.jpg)
Chapter 3: Authentipass System
• 3.1 Create New User• 3.2 Assign User to Group• 3.3 Change Password• 3.4 Reset Password
![Page 475: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/475.jpg)
3.4 Reset Password
Click on the “Change Password” link
Step 1
![Page 476: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/476.jpg)
3.4 Reset Password
Select login name, and enter default password
Click <Ok >to reset password to the default one
Click on “Reset Password”
Step 2
![Page 477: Visa user manual](https://reader037.fdocuments.us/reader037/viewer/2022103016/5556e14ad8b42a0f028b4b48/html5/thumbnails/477.jpg)