Virtual Trainer Best Practices
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Transcript of Virtual Trainer Best Practices
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Virtual Trainer Best PracticesPresented by Sandy Masters
Introduction – Who am I? Why am I here? With your help – what I hope to achieve.
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Beginning with the end
The elements of fun are the same for everyone . . . The underlying concept is engagement. In other words, if you are really into it, that’s fun.
Roger C. Shank
Lessons in learning,
e-Learning, and Training
Taking the stairs video (2 min.)
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Workshop Design:Blended learning approachProcess vs. content expertFacilitation – extract “wisdom of the
group”
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Warm-up Exercise - Thiagi
Best Practice: Improve the use of visuals in your virtual classroom.
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Survey – Interesting DataWhat can the instructor do to enhance your learning during the workshop? Share tips & experiences Have time to practice Follow structure and keep chunks smaller Breakout sessions, surveys Don't lecture, provide ample opportunity for interaction Active participation thru whiteboards, polling questions, and
interaction. GRIPI's are always important. Understand we are all on different levels of understanding when it
comes to virtual learning and technology. We will have a mix of trainers and instructional designers in the room.
Keep me engaged Show me tips and tricks to make facilitating virtually easier. Anything
would be helpful actually. Make sure there are warm cookies and milk!
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Survey (cont.)When learning about the tools and techniques used in the virtual classroom, I have these concerns: Technology (learning, using, break-downs)Time to learn, support for my learning, and delay
between this workshop and being able to use virtual classroom
Transferring F2F teaching skills to virtual classroom
Students not having basic computer skills; multi-tasking
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Pre-Work ReviewView 60 minute recorded webinarIdentify specific tools and techniques
that are used to engage the audienceBring your list with you to our first
session for discussion. Did anyone take notes on the
10 common errors and 10 tactics?Break into groups of five
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Course Objectives
Design effective virtual classroom exercises using web conference interactivity tools
Engage learner attention and participation in online learning
Repurpose traditional classroom exercises for collaborative online learning
Describe best practices for online facilitation
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Let’s Play a GAME
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How is Virtual Training different from in person ILT?How is it the same?Video from LearnTrends Virtual Conf.
44:18 – 47:29TBD w/GeorgeSiemens
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When to go Virtual?Follow ADDIE modelLook at the Educational ObjectivesGeographically dispersedContent unstableOccasional course over timeNeed for real time expertCollaboration enhances learningExercise – Virtual Classroom readiness
checklist
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Pre-event planning & designExercise: Leader GuideCourse TitleCourse DescriptionObjectiveTarget AudienceWe will work on creating the
collaborative exercise later
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Invitations/reminders
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Creating collaborative exercisesThe trainer must be ready to facilitateThe participant must understand how to
contributeThe exercises must be well planned and have
achievable outcomes
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Participants guides Your welcome letter is an example of a
participant guideHelps participants understand
directions and preparation for the virtual classroom
Avoid sending PowerPoints that duplicate your presentation
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PracticeActual virtual class time = Plan on
spending the same amount of time on your dry run.
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Know the technology toolsPolling / quizzesChat / Q&A (e.g. use: solicits learner input/benefit: actively engages learners in
discussion)
Desktop sharing / AnnotationWhiteboardAudioDesktop sharing / Video
Exercise: Identify uses and benefits of each
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Adapting the visual experience
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PowerPoint / Sources for Images
http://jakes.editme.com/onehourpptE-zine:http://www.thinkoutsidetheslide.com/
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Building interactivity into virtual training
Exercise –
With your team design an interactivity using oneof the tools discussed
Make sure the interactivity supports the learning objective
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Maximizing learner engagement Video – Jennifer Hoffman Example of engagement exercise Notice the role of the producer/assistant in the
recording
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Using a producer / teaching partner
Factors:Logistical: Availability & BudgetTechnical: Does VT platform support
assistant role?Instructional: Do the design and
desired outcomes require an assistant?Personal: I don’t use one in ILT, why do
I need one now?
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Additional resources for further study
Certification programsASTDInSync TrainingNetSpeed LearningFree Webinars LinkBooks/E-zines
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Closing, follow-upThis in not the end!Sign up for iLinc account and playDownload quick guidesWatch iLinc training videosSet date/time for virtual presentationPlease, please, please call me with
questions and concerns – I will be happy to help you get an “A”!
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Thank you and have a wonderful holiday season!