Virtual OSOCC

Field Coordination Support Section (FCSS)

UN Office for Coordinationof Humanitarian Affairs (OCHA)

Virtual OSOCCVirtual OSOCC

Implications for the UNDAC System



UNDAC AlertsUNDAC Alerts



On-line ConfirmationOn-line Confirmation



SMS and E-mailSMS and E-mail

• Customised sms and e-mail messagesCustomised sms and e-mail messages– Active UNDAC membersActive UNDAC members– Mobilising CentresMobilising Centres– UNDAC Focal PointsUNDAC Focal Points– Other persons that require Other persons that require

notification (e.g. OCHA Gva notification (e.g. OCHA Gva Director)Director)



SMS NotificationSMS Notification• Active MemberActive Member

– UNDAC M1 Bolivia Floods. Pls confirm on VO UNDAC M1 Bolivia Floods. Pls confirm on VO at: 'Bolivia Floods Feb 2007'at: 'Bolivia Floods Feb 2007'.

• Mobilising CentreMobilising Centre– UNDAC M1 Bolivia Floods. Pls inform active UNDAC M1 Bolivia Floods. Pls inform active

UNDAC in your ctry/org. VO ref: 'Bolivia Floods UNDAC in your ctry/org. VO ref: 'Bolivia Floods Feb 2007'Feb 2007'. .

• Focal PointFocal Point– UNDAC M1 Bolivia Floods. For your info only. UNDAC M1 Bolivia Floods. For your info only.

No action required. VO ref: 'Bolivia Floods Feb No action required. VO ref: 'Bolivia Floods Feb 2007'.2007'.



E-mail NotificationE-mail Notification• Subject:Subject:

– UNDAC Alert Message M1: Bolivia FloodsUNDAC Alert Message M1: Bolivia Floods• Body:Body:

– UNDAC Alert Message M1: Bolivia FloodsUNDAC Alert Message M1: Bolivia Floods– Event: Bolivia FloodsEvent: Bolivia Floods– Country: BoliviaCountry: Bolivia– Date/Time of Occurrence: 10 February Date/Time of Occurrence: 10 February

20072007• Attachments:Attachments:

– Alert Message and Reply-FormAlert Message and Reply-Form



E-mail NotificationE-mail Notification• Active MemberActive Member

– M0:M0: “This message is for your information only. “This message is for your information only. Further information about this disaster and the UNDAC Further information about this disaster and the UNDAC mobilisation can be followed on the Virtual OSOCC “mobilisation can be followed on the Virtual OSOCC “under the emergency discussion 'Bolivia Floods Feb under the emergency discussion 'Bolivia Floods Feb 2007'.”2007'.”

– M1:M1:“Please confirm your availability on the Virtual OSOCC in “Please confirm your availability on the Virtual OSOCC in the emergency discussion 'Bolivia Floods Feb 2007‘the emergency discussion 'Bolivia Floods Feb 2007‘If you have problems accessing the Virtual OSOCC, you If you have problems accessing the Virtual OSOCC, you can send the attached reply form by fax or e-mail to can send the attached reply form by fax or e-mail to ([email protected]).([email protected]).Thank you for your cooperation.”Thank you for your cooperation.”



E-mail NotificationE-mail Notification• Active MemberActive Member

– M2, M3a, M3bM2, M3a, M3b“Please confirm the receipt of this “Please confirm the receipt of this message by opening the alert message message by opening the alert message on the Virtual OSOCC in the emergency on the Virtual OSOCC in the emergency discussion 'Bolivia Floods Feb 2007’ discussion 'Bolivia Floods Feb 2007’ If you have problems accessing the If you have problems accessing the Virtual OSOCC, you can send the Virtual OSOCC, you can send the attached reply form by fax or e-mail.attached reply form by fax or e-mail.Thank you for your cooperation.”Thank you for your cooperation.”



E-mail NotificationE-mail Notification• UNDAC Focal PointsUNDAC Focal Points

““You receive this message in your You receive this message in your capacity as UNDAC Focal Point.capacity as UNDAC Focal Point.

This message is for your information This message is for your information only. No action required.only. No action required.

If you are also an active UNDAC member If you are also an active UNDAC member or act as UNDAC Mobilising Centre, you or act as UNDAC Mobilising Centre, you will receive a separate message with will receive a separate message with instructions for required action.”instructions for required action.”



E-mail NotificationE-mail Notification

• UNDAC Mobilising CentreUNDAC Mobilising Centre“Y“You receive this message in your ou receive this message in your capacity as UNDAC Mobilising Centre.capacity as UNDAC Mobilising Centre.Please forward this message to all Please forward this message to all active UNDAC members in your country active UNDAC members in your country or organisation.or organisation.Thank you for your cooperation.”Thank you for your cooperation.”



E-mail NotificationE-mail Notification

• Additional InformationAdditional Information– M2M2

• List of UNDAC members on standbyList of UNDAC members on standby

– M3aM3a

• List of selected UNDAC membersList of selected UNDAC members

• Indication of team leaderIndication of team leader

• Travel and admin detailsTravel and admin details



View Mobilisation ProcessView Mobilisation Process



Team composition & alerted regionsTeam composition & alerted regions



Update Your ProfileUpdate Your Profile

EDIT YOUR PROFILE



Update your contact dataUpdate your contact data

Including Cell phone? And E-mail?



Update your personal profileUpdate your personal profile

This information is updated by FCSS onlyThis information is updated by FCSS only



For ConsiderationFor Consideration• Virtual OSOCC to be primary tool to Virtual OSOCC to be primary tool to

respond to UNDAC alert messgesrespond to UNDAC alert messges• Fax or e-mail as backup in cases where Fax or e-mail as backup in cases where

Virtual OSOCC cannot be accessedVirtual OSOCC cannot be accessed• Reply instructions on UNDAC alert Reply instructions on UNDAC alert

messages will be modified accordinglymessages will be modified accordingly• All national Mobilising Centres and Focal All national Mobilising Centres and Focal

Points should set-up VO accountsPoints should set-up VO accounts• Ensure all national active UNDAC Ensure all national active UNDAC

members have VO accountsmembers have VO accounts• Regularly update personal profilesRegularly update personal profiles

Virtual OSOCC

Documents

Transcript of Virtual OSOCC