Virtual Meeting Etiquette - International City/County Management ... Innovation.pdf · Debunking...
Transcript of Virtual Meeting Etiquette - International City/County Management ... Innovation.pdf · Debunking...
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Accelerating InnovationKaren Thoreson, CEO, The Alliance for
Innovation
Katy Simon Holland, ICMA-CM, President,
Simon and Associates
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Objectives
What is Innovation?
How and where to Innovate
Debunking Myths about Innovation
Understanding organizational readiness
Advancing an Innovative Culture
Building Your Innovation Capacity
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“Innovation is not simply a one-time project or a new online tool.
It is a learned process that requires a shift in thinking, a
disciplined approach and strong leadership.”
From Innovation in Government, The Partnership for Public Service and IDEO
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Changing Landscape of Local
Government…..
Big Data
Globalization
The Internet of Things
Political Polarization
Social Insulation
Demand for Transparency
Climate Change; resiliency planning
Virtual Workforce
Recalibration of resources: The New Normal
Partnerships and Collaboration
Regionalization
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Let’s Innovate….With a partner
• What was the last new idea you had?
What did it have to do with?
(work, home, processes, products or
services, etc.)
• What conditions led to you having that
idea? (time of day, place, alone or
with others, problem or opportunity)
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Virtual Meeting Etiquette
< 8 > ????
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Types of
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Let’s Innovate….
Using an example of a recent innovation in
your organization…..
- Would you say it was Fundamental or
Incremental?
- Emerging, Leading or Prevailing?
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The Seven Myths of Innovation
From Mahanbir Sawhney & Robert Wolcott
The Seven Myths of Innovation
from Financial Times, 2004
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Major Barriers to InnovationFrom Innovation in Government 2011
Politics, miscommunication, and
complexity inhibit collaboration and
prohibit new ideas from spreading.
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From “A Framework for Thinking about Innovation Philanthropy” Kellogg Foundation
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Building the Innovation Capacity
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Design Thinking and Creativity
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Virtual Meeting Etiquette
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Which of the six qualities is your strength? Where do you see the opportunities?
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The Culture of Innovation
From
Procedures
Problem-driven
Individual contributor
Reactive
Activity focused
Risk averse
Consistent
To
Principles
Opportunity-driven
Team performance
Strategic
Outcome focused
Risk-balanced
Creative
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Core Competencies for Innovation
Listening
Research
Communication
Ideation/Brainstorming and Creativity
Collaboration and Teamwork
Data Analysis
Prototyping
Project Management
Evaluation
Leadership: Adaptability, Courage, Trust
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• Mission, vision, values
• Cross-departmental idea sharing
• Listening sessions with customers
• Training
• Innovation book clubs, discussion groups
• Field trips
• Job sharing, interagency exchanges
• Research assignments
• Performance metrics, evaluations that reward innovation
• Praise, recognition and celebration for new ideas
• Pilot projects
• Structured time for brainstorming
• Suggestion programs with a home for new ideas
Leadership Toolkit
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Virtual Meeting Etiquette
Capacity
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Why Teams? • Wider range of solutions
• Stimulates creative thinking
• Systematic Approach and Common Platform
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Homogenous Teams vs. Diverse
Teams
• Homogenous teams get started faster and find a
solution sooner.
• Diverse teams generate more ideas and develop
more creative solutions.
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A Team’s Work is Comprised of
• Task
• Team Relations
Team Task Needs
Team Relations
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Team Competencies
Commitment to Shared
Leadership
Adaptability
Results orientation
Collaboration & Conflict
Management
Communication
Visioning and Strategic Thinking
Planning, Organizing &
Execution
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Building Your Creativity
Ask more creative questions
Reframe the problem
Connect and combine
Challenge assumptions
Pay Attention
What if the solution to hunger isn’t about more food?
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Innovator's DNAFive Discovery Skills
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Associatingcc: MikeBlogs - https://www.flickr.com/photos/31477768@N00
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Questioning
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Observingcc: Oufpouf - https://www.flickr.com/photos/78474201@N07
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Experimentingcc: NASA Goddard Space Flight Center - https://www.flickr.com/photos/35278629@N08
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Networking
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Incorporate in Your Organization
• Encourage others to develop skills• Be supportive of discovery behaviors• Capture observations collected in
your management and service delivery practices
• Network your organization• Create an organizational culture and
practices that promote change and intelligent risk-taking
cc: Teo - https://www.flickr.com/photos/90316702@N00
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“Excellence in leading innovation has far less to do with the leader having innovative ideas; it has
everything to do with how that leader creates a culture where innovation
and creativity thrive in every corner.” Scott Edinger, Forbes 2012
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Accelerating InnovationKaren Thoreson, CEO, The Alliance for
Innovation
Katy Simon Holland, ICMA-CM, President,
Simon and Associates