Virtual Corporate Office: Strategy for Helping Youth Tutor/Mentor Programs Reach Youth in More...

8/22/2019 Virtual Corporate Office: Strategy for Helping Youth Tutor/Mentor Programs Reach Youth in More Places.

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The Tutor/Mentor Connection:Creating a Virtual Corporate Office

If volunteer-basedtutor/mentor programs weresupported by a corporateoffice the way big companiessupport multiple stores,would we have more and

better programs reachingyoung people?

Property of Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 [email protected]


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Maps show distribution of stores such as Wal Mart,

Walgreens, Bank of America. Find these on Google.com

These stores are supported by corporate and regional office teams.Property of Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 [email protected]

Pg 2


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Every store offers a selection of merchandise and

services based on local customer needs.Corporate officeteams, consistingof buyers,

merchants, storeplanners, humanresourceprofessionals,researchers,

advertisers,mangers, etc.make sure eachstore has productscustomers seek,

and well trainedpeople to supportstore operations.

Property of Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 [email protected] 3


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A site-based tutor/mentor program is a store that

offers various services to youth and volunteers.

Maps can showwhere tutor/mentorprograms in a city

like Chicago areneeded and whereexisting programsare located.

Property of Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 [email protected] 4


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Tutor/Mentor

STORE

Stuff for

YouthStuff for

Volunteers

Stuff forDonors

Mentors, Tutors Fun activities New experiences Technology

Books Safe Place Arts Social & Emotional

Support College & Career Job Skills Network Staff support

Friends Long-term

involvement

Youth Training On-Going

support Fun Activities Social network Career Network Sense of purpose Technology Books Safe Place Job Skills Staff support Friends

Why we are needed Needs of youth in

neighborhood weserve

What we do How this influences

learning, schoolperformance, workreadiness

Our Leaders Other donors What we accomplish Who we network

with Who we collaborate

with How well we use

their donations What is our impact

Parents, Teachers,CommunityLeaders

What we do What we accomplish How do enroll a

youth How to make

programs like thisavailable to morekids in more places

How this helps kids

Stuff forIndustry,Universities

What we do What we accomplish How do volunteers get

involved Impact on volunteers,

business goals Impact on diversity,

workforcedevelopment etc.

A site-based volunteer-based tutor/mentor program is a store with stuff for manycustomers. Each list below represents products and services needed at every tutor/mentor

program in every high poverty neighborhood of cities like Chicago.

Stuff for

STAFF

Vision, Mission Training

On-Goingsupport

Fun Activities Social network Career Network Financial reward Health care Retirement Safe, nurturing

place to workPg 5

Very few programs

offer all of these!


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A well-organized tutor/mentor program needs a

team of skilled leaders & workers

Pg 6

Every box on this chart represents a role that a corporate volunteer with specific talents andexperience could fill in a volunteer-based tutor/mentor organization. Every box needs to be filled if theorganization is to provide effective service to its community. Similar charts should be developed to show the

organizational structure of different types of charities and service organizations.

Director/CEO

Adminanalyst

Secretary

Tutor/MentorProgramOperations

Facilities Mgr.Marketing andDevelopment

HumanResources

Legal &Accounting

InformationTechnologies

VolunteerRecruitmentand Training

StudentRecruitment& SupportManager

DataCollectionand Analysis

School andCommunityLiaison

Coordinatorfortutor/mentorsessions

Supply/FoodService

Security

Transportation

Events &Activities

College &

CareerReadiness

BusinessLiaison/VocationalTraining

ComputerLearningCenter

BoardDevelopment

GrantsManger

SpecialEvents

Direct Mail

CommunicationsManager

Newsletter (printand email versions

PublicRelations

Web Site

Internal

CommunicationsAnnualReport

Database mgt

DatabaseDevelopment &Maintenance

Web sitedevelopment &Maintenance

On-lineDocumentationSystems

On-line e-

learning (forstaff, students,volunteers)

InternalNetwork andServer set upandmaintenance

Hardware &softwareupgrades(technologyplan

TechnologySupport

TechnologyTraining

PolicyDevelopmentand Training

Staffing/Training

EmployeeRecords

Payroll andBenefits

Management

Board ofDirectorsRecruitment andDevelopment

ComputerTechnologyCenter.

If available

Very few programshave all of these!


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The Case for a more comprehensive form of

tutoring/mentoring:

Many leaders, including the President of the United States, alreadysupport the concept of mentoring.

However, very few have business plans that answer these questions:

What are all the things we need to do to assure that youth born inpoverty, and participating in tutor/mentor programs, are starting

jobs/careers by age 25?

How do we increase the number, and quality of places whereyouth access these services?

Read more. This is what theTutor/Mentor Connection* focuses on every day.

Contact us at [email protected]

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Property of Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 [email protected]

*since 2011 the T/MC has been a program offered by Tutor/Mentor Institute, LLC


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No corporate office yet exists to support tutor/mentorprograms in multiple locations. Leaders Needed.

The purpose of this T/MC essay is not to convince youthat tutoring/mentoring is an important education-to-

careers and civic engagement strategy.

The purpose is to recruit leaders from industry to share their skills and experiences

to make more and better tutor/mentor programs available in all places where they areneeded.

to provide the operating and innovation dollars needed to fuel efforts like the T/MC in Chicago,and similar structures in other cities.

and provide resources to support collaborations which bring Science, Technology, Arts,Engineering and Math mentoring into existing tutor/mentor programs

Pg. 8Property of Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 [email protected]


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Since every shaded area on this mapneeds a variety of comprehensive

tutor/mentor programs, theTutor/Mentor Connection leads apublic awareness campaign aimed todraw dollars, volunteers, and trainingdirectly to tutor/mentor programs inevery part of the city and suburbs of

Chicago.

Wed like to see this strategyduplicated at the national and locallevel by leaders in every industry,and by leaders of the Points of LightFoundation.

Chicago

In a big city like Chicago, hundreds of non-profits have similarorganizational needs. Few are adequately staffed.

Pg. 9

Shaded Areas have

poverty levels of 20%

or greater. Dots on this

map are poorly

performing public

schools.

CorporateLeadershipneedsto draw volunteers,talent and donors tot/m programs in allpovertyneighborhoods, not

just a few visibleplaces.

See maps and search for Chicago areaprograms:www.tutormentorprogramlocator.net

Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 [email protected]


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Tutor/Mentor Programs are not availablein all places where they are needed There is a perception that many organizations offer

tutoring/mentoring or youth development services.

In reality, in many neighborhoods there are fewprograms that offer tutoring and/or mentoring.

When the availability of programs is looked at byage and time of day segments, it is obvious that acontributing factor to the high drop out rate of teens

is the lack of programs to mentor them to careers.


View Chicago Community Area maps 2013 showing number of high poverty

youth in each area: http://tinyurl.com/TMI-communityareamaps


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Not all programs are equally effectiveThere are wide differences between the type of tutoringand/or mentoring programs that are available.

number and age group of children served

number of volunteers involved

quality of staff available to support youth or volunteers

uneven availability of arts, technology, career mentoring

The Tutor/Mentor Connection has been building a master database of programs inChicago since 1993. As the T/MC builds its database of programs, it seeks to buildan understanding of the various types of programs, dividing them by age served,

time of day services is provided, and type of tutoring/mentoring offered.



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To support growth and operation of

multiple programs, borrow strategiesfrom proven business practices

Successful companies try to putstores where there are largenumbers of potential customers;

Some companies have thousands ofstores distributed throughout everystate in the country

Economies of scale are used toincrease quality and lower theoperating costs per location

Volunteers from business can

help collect and maintaininformation used to supporttutor/mentor program growth byevery industry.

Pg.12Property of Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 [email protected]

See more graphics like these at

http://pinterest.com/tutormentor/boards/


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It is not realistic to expect oneorganization to have enough moneyto do everything that a corporate

office of a company like Wal Mart,Sears, Apple, etc. do to support

thousands of retail stores.However, it is possible that thousands of volunteers

from different industries might take on roles similar to

corporate office teams, supporting a group ofprograms in a geographic area, or all of the

tutor/mentor programs in an entire city like Chicago.



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A Virtual Corporate OfficeHuman

Resources

Research &Development

Marketing,Sales

Advertising,

PR

Finance &Legal

Supply &Logistics

Philanthropy& EmployeeGiving

Talent and resources from manyindustries supporting program

growth in many places.

Pg 14Property of Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 [email protected]


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A Learning Distribution SystemSTEMLearning

Communications

Skills,Arts

Technology,

Digital skills

Leadership,

Team Building

Finance &Legal

Social,Emotional

Philanthropy&Volunteering

Important learning activitiesshould be made available in every

high poverty neighborhood.



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Example Museums as VendorsScience &Industry

John. J.SheddAcquiarium

Field Museumof NaturalHistory

Chicago

HistoryMuseum

ChicagoBotanicGardens

AdlerPlanetarium

Others....


Each museum should be puttingicons on map showing where it's

learning programs are a part of aschool, or non-school,

program's on-going strategy.

Each museum should think likea company like Proctor &

Gamble, who wants its productson the shelves of thousands of

retail stores.

They not only have a great

product, but they also offerincentives, like training,

advertising dollars, point-of-purchase displays, etc.


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Corporations and Military Leaders build strategies to distribute resources and supportstores in many locations. Teams of talent volunteers could take this role to helpmake tutor/mentor programs available in all high poverty neighborhoods of Chicago

and other cities.

Enemysites

Forces

Direct

engagement

Analysis

Of enemy

Strength &weaknesses

Organize& Train

US forces

Logistics

To get forcesin place

Understand needs &plan resourceallocation, e.g.

strategic planning

What resources do

we need toimplement the plan?How to preparethem?

How do we distributeneeded resourcesand troops to multiplelocations where theyare needed?

Feed &Equip

Our army betterthan enemy

Recruit

& Retain

US forces

Revenue

To supportthese efforts

We need to feed, cloth,arm and re-supply ourtroops and logistics

providers for as long aswar is in progress.

How to replace forces

that are lost with newsolders trained andready to pick up fromwhere previous left off

How do we raisemoney needed to payfor this entire effort?

PublicCommitment

To sustain effort andrecruit troops

How do we educateand inform public sowe can maintainsupport for revenue

needed to supportwar effort?

Povertyin cityisenemy

ForcesIncludetutors &mentors

The goal is to support multiple programs in a geographic area, not just one!

This isa supplychain issue.

Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 [email protected]

Pg 17


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How do we increase number of people

who focus on same issue who connect,

learn, share in on-line learning so weachieve long-term results?

World of

Knowledge

Health Education

Justice

Work &

Economy

Government

Recreation

MAP OF ISSUES

Boston Innovation Hub is exampleof pie-chart showing potential

users & collaborators.

Result focus

Growth of involvement Pg 18


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Most programs cant get enough resources on their

own. We need the help of many leaders.

Thousands of volunteers, business and faith leaders, students, etc. can use personal and organizational leadership, websites and communications to connect members of their network to information showing why certain types of volunteerprograms are needed, and where they are located. They can point to databases that enable volunteers, communitymembers, media and donors to search and find programs where they can get involved. Learning to stimulate such actions

on a regular basis, the way advertisers draw customers to retail stores each week, it a lesson we need to teach. We cando that by giving recognition to those already doing this well.

Elected

leader

college

you

faith business media

others

Everyone (students, and adults) could take this role on a daily basis.

volunteers

dollars

Talent &

technology

Pg 19

Property of Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 Email for permission to use: [email protected]

The main idea of this presentation is to show

actions that many people can take to support

program growth. YOU can do this!


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Many ways to volunteer volunteers are needed to create innovative strategies thatincrease visibility for tutor/mentor programs and increase the

flow of operating dollars to every tutor/mentor program inChicago and other major cities

business partners are needed to develop strategies

using employee volunteers, company assets & dollars toPULL youth from poverty into jobs & careers.

people and organizations are needed to organize and

provide curriculum, training,and ideas, to help educate allstakeholders in the movement.



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Build Involvement based on whereneed for programs is greatest.Create advertising and public awareness

that seeks to educate resource providers tomake choices of involvement, drawing froma menu of ways individuals andorganizations could be involved, and usingGIS maps that show where the need for

tutor/mentor programs is greatest, andwhere existing programs are located inthese areas.

Such a strategy will lead to a more even

distribution of resources to allneighborhoods where tutor/mentor programsare needed, not just to those with a visiblebrand name or in a high profileneighborhood.



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Role for Many Leaders:

Advertising and Public AwarenessWe dont have multi-millions dollar adbudgets, yet we need similar reachand frequency of daily and weekly

message delivery.

The T/MC seeks to recruit leadersfrom business and faith communitieswho will use their own media to create

and lead a call-to-involvement.

Thisevangelism will reach thousandsof people in every business, social andfaith sector many times each day with

messages that encourage people tobe volunteers, leaders, donors, etc.



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Become a Network Builder Write a weekly blog

Create videos Host discussions on Facebook, Linked in,

or tutormentorconnection.ning.com

Host gatherings on Google Hangouts,Elluminate, etc.

Build your visibility and reputation by whatyou do throughout the year.

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The Abraham Lincoln Marovitz Lend A Hand Program at theChicago Bar Association is an example of the type leadership theT/MC seeks to create in every industry and service sector. Since1994 more than $2.5 million has been raised to supportvolunteer-based tutor/mentor programs in the Chicago area. Seehttp://www.lawyerslendahand.org

Models of such leadership exist

If programs like this are in each industry,each tutor/mentor program would havevolunteers modeling different careeropportunities, along with multiplesources of funding.

Strategies like this can support volunteer-based tutor/mentorprogram growth in every neighborhood of Chicago and othercities with high concentrations of poverty.



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Volunteers from business, universities, and highschools needed to help build knowledge base.

The T/MC seeks university partners,interns, and graduate students, who will

help build a library of examples showinghow various businesses and industriesuse their leadership, human capital andcommunications resources to PULLyouth from poverty to careers.

Volunteers and partners can alsoorganize on-line learning communities,such as the Education, Technology andMedia MOOC held in Jan-Mar 2013 athttp://www.etmooc.org

Such Examples will fuel the actions ofsimilar businesses throughout thecountry.



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As volunteers do service lets seekto enhance learning .

Every time a volunteer connects with a youth in a

tutor/mentor program we seek to enhance learning, sothe volunteer becomes a bridge to her industry, faithgroup, and/or alumni network.

Such volunteers have the potential to bring

additional resources to tutor/mentor programsevery time they return to do service.

As some of these volunteers become CEOs, this become aself-sustaining system with different leaders in different placestaking the lead at different times each year. See this ideaillustrated athttp://www.tutormentorexchange.net/images/flash/vol_leadership.swf

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Tutor/Mentor Program goalsare Business goals.

Organizations that offer volunteer-based tutoring/ mentoring servicesseek to improve the quality of life for people living in poverty by

helping them move up the ladder to jobs and careers.

This creates new customers and new employees for industry andlowers the costs associated with poverty, crime and workforcedevelopment.

These programs also create networking, learning and skill buildingopportunities for business volunteers who choose to get involved.

This strategy creates an army of people who are more personallycommitted to helping inner city kids, because they have come toknow them, and understand their challenges, through volunteerinvolvement.



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Benefits to companies and theiremployeesInvolvement in well-managed volunteer-based programs providesmany benefits to employees in corporations, such as expandingleadership skills, and expanding informal networks for those whoare involved.

Using Internet e-collaboration tools, volunteers in a T/MC strategy

learn skills and habits that can be applied profitably in 21stcentury business applications.

Most of all, its the right thing to do. Businesses who are effectiveat helping youth move to careers will earn public good will andloyal employees and customers.

Read more about Benefits to business - http://tinyurl.com/T-MC-Civic-

Engagement

Pg. 28


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Read about Collective Impact and role of backbone organizations on Stanford SocialInnovation Review: http://www.ssireview.org/articles/entry/collective_impact

Collective impact requiresthat funders support a long-term process of socialchange without identifyingany particular solution inadvance.

A backbone organization witha modest annual budget cansupport a collective impact

initiative of several hundredorganizations, magnifying theimpact of millions or evenbillions of dollars in existingfunding. Strive, forexample, has a $1.5 million

annual budget but iscoordinating the efforts andincreasing the effectivenessof organizations withcombined budgets of $7

billion.

A Tutor/Mentor Connection is a backbone organizationand is needed in every city in the world.

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Copyright 2011 Property of Tutor/Mentor Institute, LLC and Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il 60654 Email for permission to use: [email protected]


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Invest in intermediary organizationslike T/MC and its partners

Become a sponsor, drawing attention toyour business, while you help us draw

attention to mentor-rich, tutor/mentorprograms

Point workplace donations totutor/mentor programs so volunteersare well-supported and benefit more

from their involvement

If you are a venture capital manager, orventure philanthropist, considerbecoming an investor in the Chicago

Tutor/Mentor Institute, LLC. Yourinvestment helps T/MC do more of thethings described in this essay.



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Get informed. Get involved.Visit the following web sites to learn more about volunteer-based tutoring,mentoring and strategies to build networks and support for programs in

multiple locations.

Www.tutormentorexchange.netwww.tutormentorconnection.orgwww.tutormentorconference.orghttp://tutormentor.blogspot.comhttp://www.tutormentorprogramlocator.netHttp://mappingforjustice.blogspot.comHttp://tutormentorexchange.net.wordpress.com

or email: [email protected]

Tutor/Mentor Institute, LLC, Tutor/Mentor ConnectionMerchandise Mart PO Box 3303, Chicago, Il. 60654

Why Tutor/Mentor Institute, LLC and Tutor/Mentor Connection (T/MC)?From 1993 to June 2011 the T/ MC operated as partner to the Cabrini Connections tutor/mentor program in Chicago, under one 501-c-3 non profit board of directors. Due to financial pressure the T/MC was separated from the Cabrini Connections program in June2011 and the Tutor/Mentor Institute, LLC was created to provide alternative strategies for generating revenue to continue to operate

the Tutor/Mentor Connection in Chicago while helping similar intermediary structures grow in other cities. The names will be usedinterchangeably in many of our materials since both focus on the same mission.

Virtual Corporate Office: Strategy for Helping Youth Tutor/Mentor Programs Reach Youth in More...

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