Virtual Convention

October 1 - October 31, 2021 Over 25 CEUs available 24/7! 

 

It was great to see so many of you in-person at the MHCA 73rd Annual Convention & Trade Show held last month in Branson, MO! However, we are aware that the COVID-19 pandemic, particularly the surge and 4th wave of the variant, continues to impact you and presents numerous challenges that made it impossible for some to attend. As a result, MHCA is pleased to announce that you can attend the majority of the sessions offered at our in-person Convention via our virtual platform! The Virtual Convention will provide over 25 CEUs - complete descriptions of the education sessions can be found on the following pages. All facilities who registered for the in-person event will be automatically enrolled in the virtual platform at no additional cost, to provide the benefit of viewing any sessions you may have missed! We will provide access to the session recordings to registered attendees 24/7 from October 1 through October 31, 2021. CEU reports will be emailed to all participating attendees approximately two weeks after the virtual convention closes.

Virtual Convention Education Sessions

Finding & Interviewing Team Members Presenter - Lou Ann Brubaker, Brubaker Seminars | 1.5 Administrative CEUs Long before the pandemic, skilled nursing and assisted living facilities were in a recruitment and retention crisis. There is little reason to believe that things will get any easier in the near future. If anything, COVID-19 has amplified the need to improve the quality of outreach, interviewing, first-days’ strategies, and the culture that drives long-term staff retention. This session will discuss ways to correct the barriers that prevent people from applying for a job and increase the desire to join your team (even before the interview begins!)

Welcoming & Keeping Team Members Presenter - Lou Ann Brubaker, Brubaker Seminars | 1.5 Administrative CEUs This session, while great on its own, is an amazing follow up to “Finding & Interviewing Team Members.” In this session, attendees will learn how to prepare for a new team member’s first day by discussing why “on-boarding” should not be the primary focus, how to keep things interesting in the first week, and the importance of making new hire success a team sport. Attendees will also review what two activities HR should make happen each year, why exit interviews are done at the wrong time, why someone leaves the team and what earns staff trust.

Welcome to the New Normal! Living IPC in LTC Presenter - Wendy Boren, QIPMO | 1.5 Patient Care CEUs Welcome to the new normal! This super-informative session will bring you the reality behind regs of infection prevention and control (IPC) and teach you how to maintain those core principles of IPC safely and effectively in everyday practice. We will explore the requirements of IPC as they are evolving in long-term care and give you the tools and tricks of outbreak management. Finally, we will look to the future of IPC in terms of admission isolation, OSHA guidelines, NHSN reporting and healthcare acquired infections, and the role of the infection preventionist. Lastly, we’ll send you home with the Infection Preventionist Zip Kit which will give you everything you need to create a solid IPC program without the hassle of finding forms and creating education on your own.

Emergency Preparedness - Ensuring the Safety of Your Residents Presenter - Debbie Pool, QIPMO| 1.5 Patient Care CEUs This session will discuss how to make sure Resident Safety is your top priority when creating your Emergency Preparedness plans. Core elements of your plan should include primary and alternative means of communicating with residents, families and physicians and ways to track residents during the emergency. Discussion will also include incorporating care and competency requirements, resident acuity and ethnic, cultural and religious needs.

Phase 2 & 3 Overview Presenter - Nicky Martin, QIPMO | 1.5 Administrative CEUs The session will serve as a refresher for the Phase 2 and Phase 3 Requirements of Participation (RoPs), implemented November 28, 2017, and November 28, 2019 respectively. Since Phase 1 was introduced way back in 2016, a number of changes have occurred and now Phase 2 and Phase 3 are upon us! This training covers details of Phase 2 and Phase 3, aiding you to understand where RoPs have been and will also include helpful tips and resources.

Clinical Indicators for Therapeutic Diets Presenter - Jennifer Parham, Graves Menu Maker Foods | 1.5 Patient Care CEUs Quite often there is a disconnect between the clinically indicated need for therapeutic diets and the significance and accuracy of their execution by the food and nutrition services staff. In this session, Registered Dietitian, Jennifer Parham will guide you through the various clinical indicators for therapeutic diets, explore ways to bring unity and continuity to diet order conversations between departments and positively impact residents' clinical outcomes in the process.

Life After COVID: A panel discussion with clinical, billing, financial and tax perspectives Presenters - Julie Bilyeu, Sherri Robbins, Brian Todd, Camille Lockhart, BKD 1.5 Administrative CEUs A panel discussion with clinical, billing, financial and tax perspectives. This session will cover frequently asked questions on the issues providers are commonly facing post-COVID. The presentation will include robust discussion on census development, rebooting PDPM, best practices on business process discipline, cash flow forecasting and tax and financial strategies surrounding the multiple sources of complicated COVID funding.

Assisted Living Update Presenter - Carmen Grover-Slattery, DHSS | 1.5 Administrative CEUs This session will provide a regulatory update on Community Based Assessments, Evacuation Plans, who qualifies for Assisted Living, when does someone need skilled nursing, and more.

OSHA Considerations from a Healthcare Perspective: The Past, Present and Future of Workplace Safety Presenters - Tim Hilton, Tyler Hibler, Husch Blackwell | 2.0 Administrative CEUs This presentation will cover a general overview of OSHA through a healthcare lens, providing a lookback on lessons from the pandemic and an overview of the current state of play under the new administration, including the recently issued COVID emergency temporary standard.

Operational Strategy Presenter - Deb Emerson, CliftonLarsonAllen | 1.5 Administrative CEUs As the long-term care industry evaluates and reflects on the lessons learned during 2020, it is important for providers to consider their post-COVID-19 strategy. This session will discuss how to look at the operations of your entity differently. This will include thinking about the care delivery model, staffing, scheduling, and increasing outcomes in a more efficient manner. Utilizing case studies, we will highlight how a couple organizations analyzed their operations to improve the bottom line and increase morale among their staff.

Maintaining the Maintenance Presenter - Libby Youse, QIPMO | 1.5 Administrative CEUs Let’s talk maintenance. The maintenance in many of our homes is the silent partner. This session which will provide training for all maintenance personnel, will cover Life Safety Codes required by NFPA, required certifications and organizing required paperwork.

Maintaining Social Connectedness as We Emerge from COVID-19 Presenter - Eric Collett, A Mind for All Seasons | 1.5 Patient Care CEUs The COVID-19 Pandemic has radically shifted the interpersonal landscape we all encounter throughout our days. While many people are returning to everyday interactions, residents and staff in assisted living and skilled nursing facilities still have many challenges to overcome. Many people feel confused about how to navigate the collision between our deep human need for connection, touch and expression, and the constant safety requirements we have faced for over a year and a half. This timely presentation will help you learn: 1. A simple question that can have a massive impact on our ability to build trust with others and serve them in a personalized way, 2. three strategies that build emotional connection even when physical closeness is not possible, 3. two techniques that significantly increase the degree to which those around us feel validated, 4. ideas to help residents who are hesitant to leave their rooms begin connecting with others at a higher level and 5. self-care strategies to cope with the sense of loss and grief many are feeling right now.  

Medicare: From Billing to Filing Presenters - Tiffany Karlin, Shasta McClary, Wipfli Mueller Prost | 1.0 Administrative CEUs Take a deep dive into Medicare Billing and Cost Report submission with Wipfli Mueller Prost. This session will cover how Medicare billing is handled as well as how Medicare Cost Reports are filed.  

COVID-19 Vaccines - From Three Directions Presenter - Harvey Tettelbaum, Husch Blackwell | 1.0 Administrative CEUs The obligations of long-term care providers when it comes to COVID-19 vaccines most recently are governed by regulations issued by the Occupational Health and Safety Administration (OSHA), Centers for Medicare and Medicaid Services (CMS) and the Equal Employment Opportunities Commission (EEOC). Each regulatory scheme presents unique challenges requiring different responses. This session will cover the recent regulations from each, the expectations of each respective agency to comply with the regulations and finally the audits, investigations and possible sanctions resulting from them.

Infect Momentum in Your Census and Recruitment Efforts Presenter - Erika Kramer, Martin Bros. Distributing | 1.0 Administrative CEUs Join us as we discuss taking the conversations you are having in your board rooms and moving them to the front line of your social media platforms to help engage and increase interaction from passive and active job seekers, as well as families who are exploring options for placement of loved ones. Attendees in this session will learn what’s trending in social media, as well as ways to use it as a mouthpiece for your organization. Leveraging your social media allows you to bridge the gap between the people you encounter day to day and the people who are accessible in the digital space. You will walk away from this fun session with practical tools to take back to your marketing team.

Update for Missouri Nursing Facilities on the New Electronic Monitoring and Medical Marijuana Laws Presenter - Emily Park, Husch Blackwell | 1.0 Administrative CEUs It’s been a couple of years since Missouri residents voted to amend the state Constitution to legalize medical marijuana, and it’s been a year since the Missouri General Assembly approved electronic monitoring by nursing facility residents. This session will discuss the requirements and limitations of these laws, what developments have occurred since their approval, and how the laws have affected nursing facilities.

Trauma Informed Care - Making it Work Presenters - Debbie Pool, Wendy Boren, QIPMO | 1.0 Patient Care CEUs Hesitancy may consume us when we hear the words Trauma Informed Care. As we address the resident’s trauma, we may be fearful of opening old wounds. This presentation will address regulatory compliance, review the six key principles of trauma informed care, share tips and tools for program development and identify approaches and best practices for care delivery.

Medication Safety in Transitions in Care Presenter - Bethany Bramwell, Guardian Pharmacy | 1.0 Patient Care CEUs Transitioning from the hospital to post-acute care is a high-risk period for medication-related adverse events. Medication discrepancies are common during care transitions and can result in adverse drug events that potentially impact resident outcomes and subsequent health care utilization. In this session, pharmacist Bethany Bramwell will review medication risk management strategies and emerging transitional care practices aimed at reducing risks associated with transitions to and from the long-term care setting.

Creating a Happy, Optimistic & Productive Workplace Presenter - Dr. Michael Mercer | 1.5 Administrative CEUs You will benefit a lot by attending this immediately useful, practical, interactive presentation. Reason = your presenter – Dr. Michael Mercer – wrote the book “How Winners Do It” and co-wrote the book “Spontaneous Optimism.” He even was interviewed on “Oprah” TV show – 2 times!! Plus he is skilled delivering presentations at hundreds of conferences and companies.  

DHSS Update Presenter - Shelly Williamson, DHSS | 2.0 Administrative CEUs This session will provide a Regulatory Update on a wide variety of State and National topics such as COVID-19, changes to Level of Care, update on C.N.A. testing and more.  

Hire the Best & Avoid the Rest Presenter - Dr. Michael Mercer | 2.0 Administrative CEUs This presentation is based on Dr. Mercer’s 3rd book – which has been #1 Best-Seller book on hiring in North America! It is in its 13th printing!! Dr. Mercer will show you how to quickly and objectively assess applicants to determine which applicants are likely to turn out to be wonderful, “Superstar” employees who are highly productive.

 

Presenters

LouAnn Brubaker Lou Ann is the President of Brubaker Seminars, a company she founded in 1988 to

exclusively serve senior care. Since then, she has taught thousands of senior care professionals--from executive leaders and mid-level managers to front-line staff. Her unique knowledge base has established her reputation as one of America's leading senior care training providers. A diverse professional expertise enables her to address today's most critical skill development needs, including daily management of staff, creation of higher performance teams, handling of conflict, dynamics of change within senior care, census development and strategic planning at the Board level. Prior to founding her own company, she was Director of two in-house advertising agencies--turning both into revenue generating enterprises for the parent organizations. Lou Ann was Vice President of Sales overseeing 35 satellite operations and more than 500 sales professionals. She also directed the North American promotion of more than 130 databases for the world's largest provider of clinical, scientific and technical information.

Wendy Boren Wendy is a QIPMO educator in the Southeast region of Missouri. She has worked as a registered

nurse in LTC for almost 15 years. She has worked as DON, ADON, Assisted Living Coordinator, MDS Coordinator, wound nurse, and charge nurse. Wendy volunteers in several organizations, including as an Alzheimer’s Association Community Educator. Her clinical interests include emergency preparedness and disaster response and treatment of cognitive disability, TBI, PTSD, and functional brain decline through sensory experiences such as ecotherapy, art, music, and mindful occupation. She recently completed the CMS Infection Control Preventionist program. “It’s our job to bring real life to long-term care. Life should not stop just because you need a little help living it.”

Debbie Pool Debbie provides clinical education and consultative services to the St. Louis area for the QIPMO

program. She is a seasoned healthcare professional beginning her career as a nurse aide while attending nursing school. Upon receiving her RN, Debbie first worked in critical care as a staff nurse, charge nurse and unit manager. She became Director of Nursing for a small Missouri hospital leading them through a merger as the acting Administrator. Debbie completed her BSN at Drury University in Springfield and also obtained her Nursing Home Administrators license. For the past 20 plus years Debbie has served long-term care residents as a DON and Administrator in the St. Louis area and Columbia. Debbie’s clinical interests include regulatory compliance, quality improvement, infection prevention and staff development. She completed the CMS Infection Control Preventionist certification program in 2020.

Nicky Martin MPA, BS, LNHA, CDP is the QIPMO team leader and functions as the NHA Coach in southern St.

Louis and several counties in the central and southwestern regions of Missouri. She began her LTC career in a 60-bed skilled nursing facility in 1996. Nicky serves as an advisor to administrators, DONs, corporate directors, CFOs, and CEOs on all facets of CMS regulations from facility assessments to operational management. Her hometown roots as administrator in a rural home are the foundation for the principles that she practices, including the belief that everything starts with the CNAs. Nicky holds a Master’s Degree in Public Administration and a Bachelor of Science Degree in Accounting.

Jennifer L. Parham RDN, LD – Jennifer is a Registered and Licensed Dietitian earning her undergraduate

degree from Texas Tech University and completing her dietetic internship at the University of Kentucky. She is experienced in a variety of nutrition related fields with emphasis in public health and clinical nutrition including oncology, cardiology, renal and post-surgical nutrition care. As a trusted member of the Graves Foods Healthcare Team, Jennifer assists healthcare communities with establishing strategies to meet community menu, budget, competency and sanitation goals in an effort to continually improved resident satisfaction and outcomes related to nutrition and food service.

Julie Bilyeu Julie directs BKD’s long-term care billing services, which include Medicare billing outsourcing, aged

accounts receivable recovery, billing training and consulting services such as billing and operations reviews. College, Springfield, Missouri.

Sherri Robbins A member of BKD National Health Care Group, Sherri has more than 30 years of experience and

focuses on long-term care. She provides clinical consulting for health care providers and educates providers about Medicare reimbursement strategies.

Brian Todd is a tax specialist in BKD National Health Care Group and serves as the tax representative on the firm’s

six-member health care committee. He joined BKD in 1999 and has experience providing tax services to both for-profit and not-for-profit health care organizations.

Camille Lockhart A member of BKD National Health Care Group, Camille joined BKD in 1992 and provides

audit and consulting services to long-term care facilities, continuing care retirement communities (CCRC) and home health and hospice agencies.

Carmen Grover-Slattery Carmen is the Section for Long-term Care Regulation, Regulation Unit Manager for Missouri Department of Health and Senior Services.  

Tim Hilton Tim is a comprehensive advisor and litigator for companies with labor and employment issues. He helps

clients navigate the ever-changing waters of federal compliance, particularly involving the Americans with Disabilities Act (ADA) and the Family Medical Leave Act (FMLA). Tim defends state and federal employment claims at the agency, trial and appellate levels, including claims involving race, sex, age and disability discrimination.

Tyler Hibler A fierce advocate for labor and employment clients, Tyler aims to protect clients – inside and outside

the courtroom. Tyler defends clients against administrative complaints and investigations issued by government enforcement agencies, such as the Equal Employment Opportunity Commission (EEOC), National Labor Relations Board (NLRB), Occupational Safety and Health Administration (OSHA), and Department of Labor.

Deb Emerson Deb leads the SNF reimbursement practice for CLA and specializes in reimbursement and

assurance services for senior living facilities, home health and hospice agencies. She also has extensive experience handling the distinctive issues facing health care organizations in today’s challenging payment reform environment.

Libby Youse Libby’s experience in the nursing home and medical field span over 25 plus years, first as a Nurse Aid then later as a Licensed Nursing Home Administrator. Libby has served as the QIPMO Leadership Coach for the north and central region of the state of Missouri for the last five years.  

Eric Collett Principal & CEO of A Mind For All Seasons, LLC, is a nationally recognized speaker, consultant and dementia expert, a licensed ALF administrator, and teaches about dementia at the college level. Eric passionately believes that lifelong learning is a key to finding powerful new solutions to significant challenges and has worked since 2000 to change lives through innovative dementia care techniques and leadership strategies.

Tiffany Karlin Tiffany has over 10 years of experience in the healthcare industry and brings a wealth of expertise in

Medicare and Medicaid reimbursement systems, operational needs and structures of post-acute providers, and healthcare reform client impact. She spends her time researching new laws impacting the healthcare industry and supporting policy affecting the industry and is an active leader within the healthcare associations she serves

Shasta McClary Shasta has over 10 years of experience in healthcare billing. She began her career as a

Business Office Manager at a Skilled Nursing/Long-Term Care facility where she did billing, payroll and bookkeeping. Shasta’s extensive applied knowledge in Long-Term Care Skilled Nursing, and CCRC facilities is an asset to our team. Currently, she specializes in Medicare and Medicaid billing, electronic claim filing, collections, denials, month-end reporting and training.

Harvey Tettlebaum Harvey represents providers and associations of healthcare providers across the care

spectrum from acute to primary care, including mental health professionals, pharmacists and pharmacies, emergency medical services, physicians and dentists. Harvey brings a 360-degree view to healthcare matters. He combines his thorough understanding of the statutory and regulatory landscapes and his familiarity with the key players when developing strategies to solve clients’ problems and help them achieve their goals.

Erika Kramer Erika graduated from the University of Northern Iowa with a BA in Business Management. She

started as an intern for Martin Brothers in 2005 and became full time in medical supplies in May of 2006. She became the marketing and education director in June of 2009, focusing on nursing education events and webinars as well as tools for the nursing side in long term care. Since April 2014, Erika has been focusing on the nutritional services in Senior Living Communities and is currently the Senior Living Engagement Advisor. She pursued her administrators license at Des Moines Area Community College and passed her national administrator boards in March of 2017.

Emily Park Emily guides clients through increasingly complex state and federal health care laws, including state license and certification requirements, Medicaid and Medicare participation, and reimbursement rules. She advises a broad array of healthcare practitioners, focusing on long-term and post-acute care providers, including skilled nursing facilities, assisted living facilities, hospice and home health agencies. She also counsels behavioral health and Medicaid waiver providers on compliance matters unique to those areas.  

Bethany Bramwell Bethany is a Clinical Consultant Pharmacist from West Plains, Missouri with a passion for

geriatric healthcare. Currently, she serves as the Senior Director of Customer Experience & Growth for Guardian Pharmacy of Missouri, overseeing business development and clinical services for partner long-term care centers across the Midwest. She graduated from Southwestern Oklahoma State University’s School of Pharmacy in 1999 and is Board Certified in Geriatrics. Mrs. Bramwell is a member of the American Society of Consultant Pharmacists, has received Medication Therapeutic Plan Authority from the Missouri State Board of Pharmacy, and has advanced training in Dementia Care and Antimicrobial Stewardship.

Michael Mercer, Ph.D. delivers speeches and workshops on hiring, human resources organizational change,

management and leadership. All his presentations help you increase profits and return-on-investment (ROI).

Shelly Williamson Shelly Williamson is the Administrator for the Section for Long Term Care Regulation with

the Department of Health and Senior Services. Ms. Williamson began employment with the Section in 1995 as a Facility Surveyor, became the Assistant Administrator in 2011 and the Administrator in 2017. She currently serves as Corresponding Secretary for the Association of Health Facility Survey Agencies which represents state survey agencies across the country. She is a graduate of the University of Central Missouri with a Master of Science in Social Gerontology.