Virgin Media's WebEx Social to Jive Content Migration Story
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Case Study Virgin Media WebEx Social to Jive Content Migration 14 March 2016 Max Carton Senior Collaboration Designer, Sei Mani
Transcript of Virgin Media's WebEx Social to Jive Content Migration Story
Case StudyVirgin MediaWebEx Social to Jive Content Migration
14 March 2016
Max CartonSenior
Collaboration Designer, Sei Mani
22
Summary
RESOLUTION
→ Sei Mani requested to conduct 4 week POC to explore alternative to Cisco migration tool→ Focus on one time migration of most relevant content. No end user involvement→ Agile methods used to create Minimum Viable Product→ WxS-to-Jive API’s stress tested
→ POC results in investment in production migration tool→ Sei Mani delivers MT in 12 weeks
→ Business UAT complete and application RFS
→ Content migrated to Jive production with only ‘deltas’ to move on migration weekend→ IT confident of preserving institutional memory and able to ‘look the business in the eye’→ Breathing space to choose timing of live migration
→ Business UAT complete and application RFS→ Content migrated set as hidden to prevent ‘crap’ being preserved and displayed in search
results→ Carried out extremely complex content mapping
OUTCOMES
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Complex API Mapping
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WebEx Social Post Collaboration Feature Detail Jive Post Collaboration Feature Detail
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Testing_network
Jive_template (AMI)
Jive_instance(s) Elastic_block_storage
os (centos)
nginx
Jive - search
Jive - webapp
Jive - httpd
postgresql
Ebs_root
Ebs_jive_encrypted
Ebs_postgres_encrypted
jenkins_instance
Jive_instance(s) Elastic_block_storage
os (centos)
nginx
jenkins
Ebs_root
Ebs_jenkins_encrypted
SSH
SSL
Production Issues: Technical Architecture
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Migration Tool Detail – Relationships
5
WebEx Social
Jive
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Migration Tool Detail – Communities
6
WebEx Social
Jive
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Migration Tool Detail – Post to Document
7
WebEx Social Jive
8
Migration Tool Detail – Folders
8
WebEx Social
Jive
9
Migration Tool Detail – Search
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WebEx Social
Jive
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Migration Tool Detail – Post
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WebEx Social Jive
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Migration Tool Detail – Post
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WebEx Social
Jive
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→ 3.2K Registered Users→ 1.3K Active Users→ 43% Adoption→ 3,242 Views of Content→ 156 Responses→ 235 Pieces of Content
Created
Results: Adoption 24 hours
post-launch
