VILLAGE MANAGEMENT INDUSTRY DIPLOMA - … · Living Council, the Village Management Industry...
Transcript of VILLAGE MANAGEMENT INDUSTRY DIPLOMA - … · Living Council, the Village Management Industry...
The growth of our senior population means the retirement living sector is one of Australia’s most exciting and fascinating sectors to be involved in.
Developed in partnership with the Retirement Living Council, the Village Management Industry Diploma caters to the sector’s demand for high quality professional development.
Our industry experts combine a thorough understanding of the management, organisational and compliance issues, together with technical information, to help you thrive in your role as a Village Manager.
WHO SHOULD ATTEND?
This course is invaluable if:
• You are, or aspire to become, a Village Manager
• You are working in a finance or operations role within a village
There are four steps in this course:
VILLAGE MANAGEMENT INDUSTRY DIPLOMA
Develop your village management skills
Village Management Industry Diploma
Available in 2016To receive this Industry Diploma, participants are required to demonstrate their knowledge through a written report based on workplace experience
along with participation in the three courses above.
Village Management Advanced
(Sydney 15-17 September)
Navigating the Retirement Villages Act
(Brisbane 4 June & 25 November /
Sydney 15 June / Melbourne 25 June)
Introduction to the Retirement Living Industry
(e-Learning)
To register or if you have any questions, please contact Kelly Jones from the Property Council Academy on:
Phone: 02 9033 1971
Email: [email protected]
Website: www.propertycouncil.com.au
ENROL NOW
Village Management Advanced
THE NEXT STEPS
Enhance your legal understanding with this half-day workshop, designed and delivered by Minter Ellison.
PRE-REQUISITE: Introduction to the Retirement Living Industry (e-Learning module)
In this half-day course (4.5 hours), participants will gain an understanding of the relevant government policy and legislative requirements that retirement villages must abide by, and will understand the key sections of their state’s Retirement Villages Act.
LEARNING OUTCOME
The program will address the Act using the following milestones:
• Module 1: Overview of the regulation of retirement villages.
This is a general introduction to retirement villages and the regulatory framework (1 hour)
• Module 2: When a resident moves into the village (1 hour)• Module 3: While a resident lives in the village (1.5 hours)• Module 4: When a resident moves out of the village (1 hour)
Modules 2, 3 and 4 focus on the obligations and rights of operators and residents, under the relevant state retirement villages legislation, structured in the form of chronology from the time a resident enters the village to the time they leave the village, presented in the form of three short lectures, each followed by an interactive session in which the participants together workshop solutions to hypothetical fact scenarios drawn from real life examples.
CONTENT
$350 (Member)
$525 (Non-Member)
4.5 Hours
4 June & 25 November Brisbane 15 June Sydney25 June MelbourneHosted at Minter Ellison offices in each location
PRICE
DURATION
2015 COURSE DATES
NAVIGATING THE RETIREMENT VILLAGES ACT
4.5 Hours
CPD
This course has been developed and is delivered by Minter Ellison
30 Minutes
CPD
ENROL NOW
Navigating the Retirement Villages Act (1/2 day workshop)
THE NEXT STEPS
This e-Learning module is the first step in the Village Management Industry Diploma, a course which will help participants learn the unique range of skills and knowledge required to manage a modern retirement village community successfully.
This interactive e-learning module will provide participants with an understanding of:• The role of retirement living in ageing Australia• The different types of retirement living offerings in
Australia• The role and responsibilities of a Village Manager
LEARNING OUTCOME
$90 (Member)
$130 (Non-Member)
30 Minutes
This course is available at any time via e-Learning
PRICE
DURATION
2015 COURSE DATES
INTRODUCTION TO THE RETIREMENT LIVING INDUSTRY
ENROL NOW
Village Management Industry Diploma – available in 2016 To receive this Industry Diploma, participants are required to demonstrate their knowledge through a written report based on workplace experience along with participation in the three courses described in this flyer.
THE NEXT STEPS
This three-day course provides a thorough understanding of the management, organisational and compliance issues, together with technical information, to help you thrive as a Village Manager.
PRE-REQUISITE: Introduction to the Retirement Living Industry (e-Learning module) and Navigating the Retirement Villages Act (half-day workshop).
There are many elements that make up the role of a retirement village manager. More than ever, village managers are required to possess a diverse and unique range of skills: financial planner, mediator, human resources manager, mentor – the list can sometimes feel endless.During this three day Village Management Advanced program, participants will acquire the skills and knowledge required to manage a modern retirement community, with experienced retirement living industry professionals on hand to pass on their wisdom and talk about their real life experiences.
LEARNING OUTCOME
Using case studies to embed learning, the course covers the following key components of village management:• Resident customer service – learn effective communications
techniques to ensure a positive customer experience • Working with resident committees – enhance your skills and
techniques • Budget implementation and control – understand the
financial requirements of your village • Compliance and administration – learn more about the wide
range of laws and obligations that affect a retirement village
CONTENT
$1825 (Member)
$2750 (Non-Member)
3 Days
15-17 September SydneyThis course will be available in Brisbane and Melbourne in 2016
PRICE
DURATION
2015 COURSE DATES
VILLAGE MANAGEMENT ADVANCED
21 Hours
CPD
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Property Council Academy Group
To register or if you have any questions, please contact Kelly Jones from the Property Council Academy on:
Phone: 02 9033 1971
Email: [email protected]
Website: www.propertycouncil.com.au
WHY THIS COURSE IS IMPORTANT
“The Retirement Living Council seeks to play a critical role in the ongoing growth and sustainability of the retirement living industry. With the over 65 cohort growing at double the rate of the rest of the population, the need to provide good quality care and support for older people is absolutely critical. The Village Management Industry Diploma is specifically designed to help participants acquire the unique range of skills and knowledge to manage a modern retirement village community successfully.” - Alison Quinn, Executive General Manager, AVEO Live Well (Chair of the Retirement Living Council Education Committee)
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