· Web viewSMU MBA SEM 4 MARKETING SPRING 2016 ASSIGNMENTS MK0015-Services Marketing and...

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WWW.SMUSOLVEDASSIGNMENTS.COM GET SOLVED ASSIGNMENTS AT Rs.125 per subject or Rs.700 per semester VISIT WWW.SMUSOLVEDASSIGNMENTS.COM Or Mail us at [email protected] SMU MBA SEM 4 MARKETING SPRING 2016 ASSIGNMENTS MK0015-Services Marketing and Customer Relationship Management 1 Discuss the issues that need to be addressed by a firm before it sets out targeting goals. Targeting goals 10 2 List & classify the 7P’s of marketing. 7P’s of marketing 10 3 Describe the Howard Sheth model of customer Behaviour. Howard Sheth model 4 What are the uses of IT in the Education & Banking sector? Uses of IT in the Education sector Uses of IT in the Banking sector 5 Describe the nature of service marketing. nature of service marketing 6 Write short notes on: a) e-CRM b) Customer Life Cycle MK0016- Advertising Management and Sales Promotion 1 List some of the factors that affect advertising in India. Explanation of the concepts 10 10 EMAIL US AT- [email protected]

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Page 1: · Web viewSMU MBA SEM 4 MARKETING SPRING 2016 ASSIGNMENTS MK0015-Services Marketing and Customer Relationship Management 1 Discuss the issues that need to be addressed by a firm before

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GET SOLVED ASSIGNMENTS AT Rs.125 per subject or Rs.700 per semester

VISITWWW.SMUSOLVEDASSIGNMENTS.COM

Or Mail us [email protected]

SMU MBA SEM 4 MARKETING SPRING 2016 ASSIGNMENTS

MK0015-Services Marketing and Customer Relationship Management1 Discuss the issues that need to be addressed by a firm before it sets out targeting goals.Targeting goals 10

2 List & classify the 7P’s of marketing.7P’s of marketing 10

3 Describe the Howard Sheth model of customer Behaviour.Howard Sheth model

4 What are the uses of IT in the Education & Banking sector?Uses of IT in the Education sectorUses of IT in the Banking sector

5 Describe the nature of service marketing.nature of service marketing

6 Write short notes on:a) e-CRMb) Customer Life Cycle

MK0016- Advertising Management and Sales Promotion1 List some of the factors that affect advertising in India.Explanation of the concepts 10 10

2 Write a short notes on:A. Media PlannersB. Media Buyers

3 Describe the AIDA model of consumer response hierarchy.Explanation of the concepts 10 10

4 What is “above the line” and “below the line” activities with respect to marketing communications? Explain the concept in detail.

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Define media 2Explanation of the concepts 8 10

5 What are the various media that may be used for direct marketing? What are their pros and cons?Explanation of concepts 5Pros and Cons 5 10

6 Describe the Consumer Protection Act and its strengths and weaknesses.Explanation of the concepts 5Strengths and Weakness 5

MK0017- E-MARKETING1 Explain the collaborative Click-and-Brick model.collaborative Click-and-Brick model 10

2 Explain the factors that influence e-consumer’s buying behavior.Factors that influence e-consumer’s buying behavior

3 Explain the advertising media commonly used by businesses to implement their emarketing plans.Advertising media 10

4 What is affiliate marketing?Affiliate marketing 10 10

5 Briefly explain copyright & trademark.Copyrighttrademark

6 Write short notes on:a) Blogsb) Classified advertising

MK0018– International Marketing1 Differentiate between GATT and WTOGATTWTO

2 Write short notes on the following:A. International franchisingB. International contract manufacturing

3 What are the stages in which international markets are screened and analysed?4 Stages 2.5*4 10

4 What is counter-trade? Describe the various types of counter-trade.Explanation of the conceptsTypes

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5 Discuss the role of sales promotion and personal selling in international marketing.Sales promotionPersonal Selling

6 Write short notes on the following:a. Bill of Exchangeb. Packing listc. Air way billd. Certificate of origine. Consular invoice

GET SOLVED ASSIGNMENTS AT Rs.125 per subject or Rs.700 per semester

VISITWWW.SMUSOLVEDASSIGNMENTS.COM

Or Mail us [email protected]

EMAIL US AT- [email protected]