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Services for Customers with Disabilities As per RBI circulars DBOD. No. Leg BC. 91 /09.07.005/2007-08 dated June 4, 2008; DBOD.No.Leg.BC.123/09.07.005/2008-09 dated 13 th April 2009, DBOD.No.Leg.BC.38 /09.07.005/2012-13 dated 5 th September 2012, DBOD.No.Leg.BC.113 09.07.005/ 2013-14 dated May 21, 2014 and DBR.No.Leg.BC.96/09.07.005/2017-18 dated 9 th November, 2017 all banking services are being provided to persons with disabilities. Abu Dhabi Commercial Bank PJSC is committed to providing all our services to customers with disabilities without Discrimination. The RBI guidelines have been upheld by the internal circulars / directions issued in this regards. These circulars uphold the bank’s commitment to offer all its banking services and products to customers with disabilities without discrimination. We are committed to make our websites, net banking compliant to Web Content Accessibility Guidelines (WCAG). In case of a customer with disability facing any difficulty in receiving any services of the bank please contact following official for redressal. India Branches NRI center Branch Manger Mr Mayank Shah Abu Dhabi Commercial Bank 75-B Rehmat Manzil, Veer Nariman Road, Churchgate, Mumbai 400020 Tel: 022 - 39534100 Branch Manager Mr Ramesh Babu Abu Dhabi Commercial Bank Citi Centre, 28 Church Street, Bengaluru 560001 Tel: +91 80 41149099 NRI service officer Mr. Cherian .P. Oommen Abu Dhabi Commercial Bank, P.O. Box 939, Abu Dhabi Shk Zayed Street NRI service officer Ms. Sabah Rasheed Abu Dhabi Commercial Bank, NRI Center, Karama Branch Duabi – UAE Tel: 971 (4)
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Services for Customers with Disabilities
As per RBI circulars DBOD. No. Leg BC. 91 /09.07.005/2007-08 dated June 4, 2008;
DBOD.No.Leg.BC.123/09.07.005/2008-09 dated 13th April 2009, DBOD.No.Leg.BC.38
/09.07.005/2012-13 dated 5th September 2012, DBOD.No.Leg.BC.113 09.07.005/ 2013-14 dated May
21, 2014 and DBR.No.Leg.BC.96/09.07.005/2017-18 dated 9th November, 2017 all banking services
are being provided to persons with disabilities.
Abu Dhabi Commercial Bank PJSC is committed to providing all our services to customers with
disabilities without Discrimination.
The RBI guidelines have been upheld by the internal circulars / directions issued in this regards.
These circulars uphold the bank’s commitment to offer all its banking services and products to
customers with disabilities without discrimination.
We are committed to make our websites, net banking compliant to Web Content Accessibility
Guidelines (WCAG).
In case of a customer with disability facing any difficulty in receiving any services of the bank please
contact following official for redressal.
India Branches NRI center
Branch Manger
Mr Mayank Shah
Abu Dhabi Commercial Bank 75-B Rehmat Manzil, Veer Nariman Road, Churchgate, Mumbai 400020
Tel: 022 - 39534100 ( Ext 129)
Branch Manager
Mr Ramesh Babu
Abu Dhabi Commercial BankCiti Centre, 28 Church Street,Bengaluru 560001
Tel: +91 80 41149099
NRI service officer
Mr. Cherian .P. Oommen
Abu Dhabi Commercial Bank,
P.O. Box 939, Abu Dhabi
Shk Zayed Street
Tel: +971(2)6962499 Ext 52499
NRI service officer
Ms. Sabah Rasheed
Abu Dhabi Commercial Bank,
NRI Center, Karama Branch
Duabi – UAE
Tel: 971 (4) 5094712
Nodal Officer Mr. Ramesh PadmanabhanHead of Liabilities - India
Abu Dhabi Commercial Bank
75 Rehmat Manzil, Veer Nariman Road,
Churchgate, Mumbai 400020, India
Tel: +91 22 3953 4100 ( Ext 110)
Email: [email protected]
You can refer “BANKERS’ GUIDE FOR CUSTOMERS WITH SPECIAL NEEDS AND PERSONS
WITH DISABILITIES” book Compiled by Indian Banks’ Association from following document.
