VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams »...

75
VPVI-13 Introduction to Vantagepoint Resource Planning

Transcript of VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams »...

Page 1: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

VPVI-13Introduction to Vantagepoint Resource Planning

Page 2: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

CONFIDENTIAL © Deltek, Inc. All Rights Reserved. 2

Agenda

• Resource Planning in Vantagepoint

• Project Planning

• Resource Management

• Getting Planning Data Out

• Resource Planning Features Coming in 3.0

• Wrapping Up & Questions

Page 3: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

VantagepointResource Planning

CONFIDENTIAL © Deltek, Inc. All Rights Reserved. 3

Page 4: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Resource Planning Through Project LifecycleO

pp

ort

un

ity

Init

iati

on

Exe

cu

tio

n

Clo

seo

ut• Assemble

team

• Draft plan

• Detailed

project plan

• Secure

resources

• Hire to fill gaps

• Adjust for

scope and

schedule

changes

• Adjust for

employee

changes

• Optimize

resources and

fees

• Assign

resource to

their next

project

• Update

employee

skills and

experience

© Deltek, Inc. All Rights Reserved. 4

Page 5: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Vantagepoint 2.0 Resource Planning Features

Feature/FunctionalityAccounting

Module

Accounting +

CRM Module

Resource

Planning

Module

Resource Management

Project Planning * *

Project Reporting with Planning Budget Source

Resource Planning Alerts

Resource Planning Assignments in Timesheets

Resource Planning Assignments in Calendar

Timesheet

Resource Planning Reporting

Export Planning Data

*Project Planning during stages – includes while In Pursuit (also known as Opportunity) © Deltek, Inc. All Rights Reserved. 5

Page 6: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

» Web application started with iAccess

functionality and then reimagined many features

» All planning functionality in web application

ONLY

» Does NOT include all Vision Project

Planning Functionality in this release

Approach to Vantagepoint Resource Planning

© Deltek, Inc. All Rights Reserved. 6

Page 7: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

VantagepointProjects Hub

CONFIDENTIAL © Deltek, Inc. All Rights Reserved. 7

Page 8: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Convergence of Projects

and Opportunities

Page 9: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

RP Module

Pursuit Fields:

• Stage

• Estimated Fee

• Probability

• Weighted Fee

• Owner Value

Pursuit Features:

• Estimated Fee (in Contract

Management)

• Estimates

Page 10: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Plan is part of

project…always

Project (and Plan)

Creation

Page 11: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

© Deltek, Inc. All Rights Reserved. 11

Page 12: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Projects HubPlan

CONFIDENTIAL © Deltek, Inc. All Rights Reserved. 12

Page 13: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

© Deltek, Inc. All Rights Reserved. 13

» Projects Hub

» No plan creation – always a plan

» Plan WBS = Project WBS

» Plan Labor, Expenses and Consultants

» Set Schedule

» Assign Resources

» Auto assignments with JTD charges

» Plan Hours and Amounts

» Save Baseline

» Analyze Contract v. JTD v. Plan

Project Planning

Plan ready on every project

Page 14: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Check Out

• Explicit check out

• Implicit check in/Explicit check in

Page 15: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Plan Settings

Rates automatically updated

Page 16: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Contract TabBilling/Cost switch:

Contract will be the same unless

currencies are not the same.

Grid

Settings

Contract amounts from Compensation tab in Hub’s

Contract Management area

Page 17: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Contract Tab Grid

Settings

Page 18: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Scale:

• Days & Months

• Weeks

• Months

Show:

• Hours

• Amounts

Billing/Cost switch:

Billing or Cost

amounts at

respective currency

and selected

columns

Grid Settings

Labor Tab

Page 19: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

New Screenshot Needed

Labor Tab Grid

Settings

Page 20: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Calendar Periods

Hours/Amounts Switch

Page 21: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Assign Resources

Page 22: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Employee Card

Page 23: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

• Update ETC hours in summary or on calendar at any level.

• Update Plan dates and Assignment dates

Update Hours and Dates

Page 24: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Reschedule

• Reschedule Plan dates or Assignment

dates

• Shift to move all or a portion of the

schedule

• Change duration to compress or

expand a schedule

• Impacts Labor, Expenses and

Consultants

Page 25: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Reassign

Period to Reassign:

• Entire assignment period

• Part of the assignment

period% or Hours to Reassign

Page 26: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Delete option removes resource and all planned hours and amounts

if no JTD or baseline exists; otherwise, it removes all planned hours

and amounts and leaves the resource on the plan

Delete

Page 27: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Show Charts

Charts update when:

• Switch between showing cost and billing

• Make changes to plan

• As select project levels

Page 28: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Billing/Cost switch:

Billing amounts or Cost

amounts at respective

currency and selected

columns

Grid

Settings

No calendar periods for Expenses or

Consultants

Expenses and

Consultants Tabs

Page 29: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Expenses/Consultants

Tabs Grid Settings

Page 30: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Add

Expenses/Consultants

Page 31: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Warning Indicators

Page 32: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Reschedule

Reassign

Delete

Page 33: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Show Charts

Charts update when:

• Switch between showing cost and billing

• Make changes to plan

• As select project levels

Page 34: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Save Baseline

Publish Plan

Page 35: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

CONFIDENTIAL © Deltek, Inc. All Rights Reserved. 35

VantagepointResource Management

Page 36: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

© Deltek, Inc. All Rights Reserved. 36

» Resource View and Project View

» Robust search to find available

resources

» Build and save teams

» Evaluate capacity and utilization

across resources

» Assign resources to projects

» Manage labor hours on projects

» Load balancing or reacting to

project and staff changes with

reassign and reschedule

Resource Management

Can Start Planning in Resource Management

Page 37: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Resource Management Resource View

CONFIDENTIAL © Deltek, Inc. All Rights Reserved. 37

Page 38: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Resource View

Page 39: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Resource Search

Page 40: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

• Planned Hours

• Scheduled %

• Utilization %

• Days

• Week

• Months Grid Settings

Resource View

Options

• Robust Search

• Save Searches

Page 41: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Group By:

• No Grouping

• Individual Organization Levels

• Organization

• Labor Category

• Employee Job Title

Sort Resources By:

• Name

• Scheduled %

• Utilization %

Sort Project By:

• Assignment Start

• Name

• Number

Resource View

Grid Settings

Page 42: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Over Utilized/Scheduled Under Utilized/Scheduled Properly Utilized/Scheduled

Capacity Colors

Page 43: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Employee Card

Page 44: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Selected

Resources Options

Page 45: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Pin Selected

Page 46: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Save Selected

Page 47: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Add Assignments

Page 48: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

• Set assignment dates

• Set ETC hours

• No Add check box if assignment already exists for the resource

Add Individual

Assignments

Page 49: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Editing Plans

• Implicit Check Out/Check In

• Published Plans

• Can only view published plans

• Can only edit published plans

Page 50: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Project Info

Bubbles

Page 51: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Update Hours

Page 52: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Reschedule

• Reschedule assignment dates

• No option to reschedule plan dates in Resource View

• Shift to move all or a portion of the schedule

• Change duration to compress or expand a schedule

Page 53: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Reassign

Period to Reassign

• Entire assignment period

• Part of the assignment

period

% or Hours to Reassign

Page 54: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Delete

Delete option removes resource and all planned hours and

amounts if no JTD or baseline exists; otherwise, it removes all

planned hours and amounts and leaves the resource on the plan

Page 55: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Resource Management Project View

CONFIDENTIAL © Deltek, Inc. All Rights Reserved. 55

Page 56: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

• Same as Project Planning without amounts, baseline and fee analysis

• Jump between Resource View and Project View

Project View

Page 57: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Getting Planning Data Out

CONFIDENTIAL © Deltek, Inc. All Rights Reserved. 57

Page 58: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Warnings about Cost, Billing,

Labor, Expenses, and Consultants:

• No contract

• EAC higher than contract

• EAC profit is negative

• EAC multiplier less than target

multiplier

Project Search

Warning Indicators

Page 59: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Project Dashboard

Page 60: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Project Summary

Pane

Page 61: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Project Review

Page 62: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Resource Planning

Alerts &

Notifications

Page 63: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Dashboard –

Upcoming Generic

Assignments

Page 64: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Resource Management

Interactive List Report

Page 65: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Resource Planning

Reporting

Page 66: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Project Reporting

Has Planning Budget Source Option:

• Consultant Ledger

• Expense Summary

• Labor Summary

• Office Earnings

• Project Earnings

• Project Progress

• Project Summary

Page 67: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Traditional

Timesheet

• Copy Planned Hours

• Auto-populate timesheet from planning assignments

Page 68: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Must own Resource Planning module

Calendar

Timesheet

Page 69: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

RP Features Coming in 3.0

Page 70: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Wrapping Up

CONFIDENTIAL © Deltek, Inc. All Rights Reserved. 70

Page 71: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

XPO Hall

» Tuesday, 12:10 – 2:00 PM and 5:30-7:00 PM

» Wednesday, 12:10 – 2:00 PM

Ask Questions About Vantagepoint at Insight

CONFIDENTIAL © Deltek, Inc. All Rights Reserved. 71

Page 72: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Download the Content from these Vantagepoint Sessions (if you didn’t attend in person)

CONFIDENTIAL © Deltek, Inc. All Rights Reserved. 72

» VPVI-02 Get Ready for Vantagepoint: Vision to Vantagepoint

» VPVI-03 Get Ready for Vantagepoint: DPS to Vantagepoint

» VPVI-04 Get Ready for Vantagepoint Accounting

» VPVI-05 Get Ready for the Convergence of Opportunities and

Projects in Vantagepoint

» VPVI-06 Getting Ready for CRM In Vantagepoint

» VPVI-07 This is Vantagepoint

» VPVI-08 Welcome to the Projects Hub in Vantagepoint

» VPVI-12 To Vantagepoint 3.0 and Beyond!

» VPVI-13 Introduction to Vantagepoint Resource Planning

» VPVI-14 Introduction to Vantagepoint Dashboards

» VPVI-15 Creating Executive Dashboards in Vantagepoint

» VPVI-16 Create Winning Proposals with Vantagepoint

» VPVI-20 How to Apply Design Thinking to Your Vantagepoint

Configuration

» VPVI-24 Tips and Tricks Multi-Company in Vantagepoint

» VPVI-25 Thinking Out Cloud

» VPVI-26 Streamline Information Management with Deltek PIM &

Vantagepoint/Vision

» VPVI-27 Security, Screen Designer and UDFs

» VPVI-28 Manage Project Progress with Planning Reports and

Alerts in Vantagepoint

» VPVI-30 Getting the Most out of Vantagepoint T&E

» VPVI-41 Preparing for Deltek Vantagepoint CRM

» VPVI-46 How will Vantagepoint Impact your Consulting Firm

» VPVI-76 The New Vantagepoint Export Utility

Page 73: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Visit the Vantagepoint Readiness Portal» Key resources to prepare for

upgrade

» Checklists

» Frequently asked questions

» Focused explanation of key

reimagined areas

» Product demos to help users

prepare

CONFIDENTIAL © Deltek, Inc. All Rights Reserved.

Page 74: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Usability Lab @ Insight» Visit the Kiosk in the XPO hall between

Customer Showcase and Customer

Care

» Sign up in the XPO Hall for 1:1 usability

testing sessions with a UX Designer

» Take a self-directed usability test at the

kiosk

CONFIDENTIAL © Deltek, Inc. All Rights Reserved. 74

Page 75: VIDPS-58 Improve your CRM ROI and Make Your CRM Work for You€¦ · » Build and save teams » Evaluate capacity and utilization across resources ... » VPVI-08 Welcome to the Projects

Q&A