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Viasat In-Flight Connectivity

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Airlines Value Happy Passengers

The wifi experience onboard needs to be a good one

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Main User Requirements

User experience • The system has to provide an overall connectivity experience comparablewith home experience

• The system has to provide a good experience for HD video streaming

• The system has to provide a good experience for real time 2-way video andaudio (VoIP) applications

• The connectivity has to be free or very low-cost (few USD or EUR)

Functionalities • The system has to allow connectivity from gate to gate

Availability • The system has to be available in as many types of aircrafts for regional(small and medium aircrafts) as well as continental and intercontinentalflights

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What Passengers want

Viasat’s internet service enables unlimited streaming from any service to any device

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In-Flight Wi-Fi Bandwidth Demand › Aircrafts: 589 in service / 980+ under contract to be installed

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Viasat – In Flight Connectivity as at home › 12 Mbps average per passenger› More than 1 passenger over 2 is connected

(>50% take up rate)› 4M+ PED (users) sessions in last quarter› 589 aircrafts in service. Additional 980+ under

installation› Scaling airborne terminal production to ramp

with multiple airlines

NBN Co.2015

(2016)(2016)

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Global Inflight Connectivity – Global ISP

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Broadband internet creates strategic opportunities (and new challenges) in every part of the airline.

Safety + Compliance

Cabin Services

Ancillary Revenue

Marketing

Engineering

Flight Operations

Finance IT

New onboard revenue streamsPref-light and post-flight salesNew partnership opportunitiesSpend loyalty points onboard

Better customer propositionEnhanced loyaltyNew customer insightDrive mobile app adoption

Real-time monitoring and OOOIPredictive maintenanceLive fault reportingFaster repairs and turnaroundsSupporting mixed fleets and hardware

Real-time business intelligenceComplex business cases Long-term commitments

Data management challengesEnterprise architectureManging connected + disconnected aircraft

Live track and trace of all aircarftSafer pilot decision-makingLive compliance managementEnd-to-end auditability

Enhanced inflight servicesIdentify and server VIPs betterLive Passenger recoveryCrew reportingEnhanced passenger expectations

Live messaging and OOOIElectronic flight data distributionDynamic route planningFuel savings

Connected Aircraft – Opportunities and Challenges

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Viasat Connected Aircraft Platform

Access the REAL internets just as you would on the ground

Let every passenger stream the online content they care about

App suite for cockpit, cabin, passengers and flight ops

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In Flight Connectivity system

› Broadband connectivity to all passengers on regional and inter-continental flights

› Very low connectivity cost allows airlines to offer free network access

› Low-profile antenna design minimize impact on aircraft

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Future Terminals

› Ongoing development of Flat Panel terminals to address also smaller aircrafts

› Developed in the frame of Project Aidan

– PPP with ESA currently supported by Switzerland, Netherlands, Romania and Ireland

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