Global Conferencing & Communication Solutions

New York | Boston | Tampa | Toronto | London | Mumbai Singapore | Hong Kong | Shanghai | Sydney

GMSTM (Global Managed Services)

Company ProfileFounded in 1947, Verrex is a global design-build integrator and managed services provider of advanced conferencing, collaboration and presentation technologies. Specializing in benchmark enterprise-level corporate solutions, clients engage Verrex to help them communicate, collaborate and articulate locally and globally through videoconferencing, audio conferencing, digital signage, presentation systems and other audiovisual technologies.

Superior performance is Verrex’s hallmark offering clients the industry’s highest level of execution, broadest global footprint, universal standards and a sophisticated portfolio of comprehensive services. Verrex expertise includes strategic planning and consulting, systems design, systems engineering, project management, procurement, fabrication, control systems programming, installation, service and preventive maintenance programs, on site staffing, managed conferencing and VNOC services.

The Verrex approach draws from a proprietary quality management process that documents each stage in a successful design, system and service deployment. Refined over six decades, the Verrex Process ensures consistent best-in-quality standards regardless of project, challenge or geography. In its ongoing commitment to professional excellence, technical education is paramount at Verrex. The company’s technical staffs are required to hold InfoComm Certified Technical Specialist designations allowing Verrex to achieve the highest industry certification, InfoComm’s Diamond level Audiovisual Solutions Provider (AVSP) status.

Evolving its resources, expertise and presence inline with the needs of its clients has long been a focus of Verrex. In the 1950s the company supplied and serviced distributed background music systems. In the 1960s the company expanded into two-way radio, school intercom, sound and CCTV systems. During the 1970s the company focused predominantly on large venue sound systems. In the 1980s and 1990s Verrex broadened its offerings to include corporate audiovisual and conferencing systems design, integration and service. Verrex continues to grow its expertise with GMS™, global managed services, designed to simplify the usage and management of conferencing technologies.

Verrex has been family owned for three generations promoting a unique corporate culture that values camaraderie and peer mentoring. The company has also been recognized by Systems Contractor News as a Top 50 Systems Integrator each year since the program’s inception in 1994. In 2009, Verrex added the “Excellence in Business - Growth Strategies” award from the National Association of Systems Contractors, recognizing the company’s visionary strategy for executing a successful global business model. In 2011, Verrex President & CEO, Thomas Berry Jr., was elected to InfoComm’s Board of Directors, further establishing the company as a thought leader in the AV and conferencing space.

With principle offices in North America, Europe and Asia, Verrex has strategically positioned its presence to serve corporate hubs around the globe. A network of over 200 service partners rounds out coverage globally. For a complete list of Verrex offices worldwide, or for more information about our partner alliances, please visit www.verrex.com.

Verrex has a long history of performance, innovation and professionalismthat is reflected in the work they do.“

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(Cover Photo: Alcatel-Lucent HD Executive Boardroom; Photo Right: State Street Executive Conference Room)

The evolution of Verrex capabilities is in direct response to client needs for superior, end-to-end audiovisual standards throughout offices at any location on the globe. From design to installation through to managed services, clients rely on Verrex as a proven, single source for all their AV applications worldwide, regardless of project size, challenges or geography.

Design DevelopmentAt the earliest stage, the Verrex Design team conceptualizes the integration of AV into the space. Verrex innovative system designs are guided by client need, application, room layout, acoustics, infrastructure and other factors that can affect performance and user experience. Proper and precise design translates into fewer change orders, fewer missed details and fewer corresponding budget overages. Our certified Designers focus solely on the design process including needs analysis, coordination with architect and interior design agendas, initial budgeting, preliminary equipment selection and defining system requirements. Most beneficial to clients, Verrex Design develops comprehensive drawing packages inline with architectural phases, schedules and requirements.

Project ManagementVerrex Project Managers are a disciplined, highly focused group who ensure projects are kept on course. A Project Manager is assigned to every installation and is the single point of contact for resources, milestones and deliverables. Project Managers attend scheduled on-site meetings, supply project timelines, submit project status reports, coordinate subcontractors and, ultimately, lead the execution process.

Project EngineeringProject Engineering is a methodical process of ensuring system integrity. Verrex Project Engineers conduct extensive equipment research, determine equipment viability and verify components will work together to achieve desired results. An in-house AutoCAD team provides drafting support, depicting AV schematics and architectural details in comprehensive system diagrams.

ProcurementVerrex Purchasing maintains strong relationships with over 250 of the industry’s best-in-class manufacturers. Leveraging these relationships, the group is responsible for obtaining the highest quality, application-specific equipment at the most competitive cost.

Rack FabricationIn-house rack fabrication allows Verrex to closely monitor quality factors such as proper assembly, wiring and cable identification as equipment is placed in racks. Fabrication Technicians are trained to read and translate AV system diagrams and to follow strict industry standards as part of Verrex’s multiple Quality Assurance checks.

Control System ProgrammingVerrex certified Control System Programmers have considerable experience with leading control system products including Crestron and AMX. Programmers coordinate closely with clients and Verrex Design to develop intuitive, user-friendly interfaces to control AV systems and environmental devices such as lighting.

Quality AssuranceAll systems are staged in-house and undergo thorough Quality Assurance checks prior to leaving the Verrex facility for installation. Certified QA Technicians stage and test system components to confirm proper functionality, confirm the systems intended design and to make adjustments as required.

InstallationThe responsibility of providing a complete working system, using the highest industry standards and quality workmanship, falls to the Verrex Installation team. InfoComm certified, our Installers perform detail-critical work including structuralsupport for screens, projectors and displays; cable riser management; custom AV terminations; and component networking. Once all components are in place the team makes final adjustments to optimize system performance.

GMSTM (Global Managed Services)Verrex GMS is a comprehensive suite of services designed to increase usageand decrease the operational complexity of business-critical audiovisual systems. GMS features Professional Services, VNOC Services, Preventive Maintenance, Service and Onsite Staffing & Training.

Global Persepctive Matched by Localized Capabilities

Needs AddressedGlobal StandardizationSingle-source Accountability

Services FeaturedDesign, Installation & Service

Key Project LocationsAlameda, CA Austin, TXBoston, MA Cambridge, MAChicago, IL Jacksonville, FLKansas City, MOMalvern, PANew York, NYPrinceton, NJSacramento, CASan Francisco, CAWinston-Salem, NCMontreal, CanadaToronto, CanadaBrussels, BelgiumDublin, IrelandFrankfurt, GermanyKrakow, PolandLondon, United KingdomLuxembourgMilan, ItalyBangalore, India

AV Archetype Provided Cost ContainmentState Street sought cost effective roll out of video and audio systems across numerous, global offices. Specific to State Street criteria, Verrex custom designed templates for common State Street room types that allowed the firm to grow its unique AV infrastructure globally, without each office having to do the groundwork on their own. Locations including Boston, Kansas City, Dublin and Milan selected an established room or system model to be deployed. Proven processes for design, engineering, project management, fabrication and installation further streamlined integration and cut costs.

Interface Standards Optimized ProductivityRather than “cookie cutter” solutions, Verrex created standards exclusive to State Street’s enterprise needs. Control system functionality and touchpanel layouts were designed to ensure user interfaces were familiar, intuitive and State Street-branded, regardless of location. Such standards increased productivity and alleviated training needs, allowing a Vice President from the Princeton office to walk into the Frankfurt office and conduct a videoconference without support or downtime.

Accountability Evolved In-Line with ObjectivesSprawling projects such as the build-out of State Street headquarters in Boston and London required management of multiple teams and commissioning of dozens of systems concurrently. To meet State Street’s objectives of time-critical deployment and completion within budget, Verrex assigned dedicated project managers, ensuring accountability and clearly-defined leadership at all project stages.

Managed Services Improved ROI on AV AssetsState Street’s economic and operational mandates to avoid unplanned service costs and ensure peak systems’ performance required longterm, post installation support throughout North America and Europe. Verrex implemented a comprehensive suite of managed services providing State Street with protection for their AV investments at fixed annual costs. Under the multi-year program, State Street received unlimited service visits, priority service response, preventive maintenance, 24/7 on-call ServiceDesk support, remote device management and systems training.

On-Site Staffing Decreased Operational StrainResource realities – finding, training and managing AV personnel – prompted State Street to seek to optimize staffing costs and operational efficiencies. Verrex deployed fully integrated, Verrex-managed AV workforces at key State Street locations worldwide, responsible for supplementing in-house staff. Sites such as Boston, Toronto and London utilized this on-site staffing segment of Verrex managed services to provide live meeting production support, room checks and setup and Tier 1 troubleshooting.

Global Perspective Addressed DiversityAlthough a degree of commonality exists between all off ices, acknowledging the diversity between State Street’s multi-country locations was crucial. Adapting to how one office differed culturally from another meant, first and foremost, respecting that culture. Verrex utilized a network of local experts to ensure teams were aware of proper practices and procedures at all times.

Benefits of Global AV StandardsAudiovisual systems and services integrated consistently worldwide accelerates adoption of State Street’s global vision for conferencing, collaboration and presentation technologies.

From their US-based headquarters in the 36-story signature gateway of Boston’s financial district, to the 2009-constructed London HQ at Canary Wharf, to locations around the globe, State Street sought commonality between offices for their ambitious AV design, installation and managed services needs. As the multinational organization’s reliance on AV has grown, Verrex has evolved in-line with their requirements, irrespective of geographic borders, size of projects or challenges.

(Photo: State Street Lafayette Conference Center, Boston, MA)

Case Study

Verrex GMSTM (Global Managed Services)

Verrex GMS (Global Managed Services) is a comprehensive suite of solutions designed to increase usage and simplify the operation and management of business critical audiovisual and conferencing systems. Now management, support and maintenance of all collaboration, conferencing and presentation technologies – the complete range of visual communication systems and components – can be centralized providing a single-source umbrella for:

Professional ServicesProfessional Services provides the technical support services necessary to assure our clients have the infrastructure to support successful meetings, collaboration and presentation. Services include: Network Analysis and Recommendations End-point Analysis and Recommendations Infrastructure Analysis and Recommendations Room Template Design Services and Implementation

Maintenance & RepairMaintenance and Repair services provide additional insurance to help keep a client’s AV equipment functioning properly long after installation. In conjunction with VNOC Services, GMS ensures that mission critical conferences can be successfully conducted. Services include: Extended Warranty and Service Agreements Service Visits Preventative Maintenance 24/7 Technical Phone Support Videoconferencing Codec Support Equipment Repair and Replacement Priority Service Response Training

Onsite Staffing and Verrex University TrainingVerrex-trained, dedicated AV professionals act as an extension of a clients’ technical infrastructure, providing immediate onsite support. Verrex onsite support and maintenance provides clients with the peace of mind that their AV needs are met, so they can conduct business. Onsite Staffing includes: Managers Administrators Senior Technicians Associate Technicians

VNOC ServicesVNOC offers a complete global solution for end-to-end management of video and audio conferencing environments, which is carrier and hardware agnostic. Verrex global VNOC services include:

Device & Network Monitoring Proactive problem discovery Automated trouble ticketing Network monitoring: IP & ISDN

Device Management Remote management of endpoints Remote management of infrastructure devices - MCUs - Gateways/Gatekeepers Software upgrades

Bridging Services Hosted Bridging Services - Provides infrastructure required to support unlimited IP to IP HD calls - Client reserves time on Verrex GMS bridge - Includes HD MCU ports, security devices, gatekeepers, etc. Managed Bridging Services - Leverages client’s own purchased MCU equipment - Client provides Verrex GMS network access

Conference Scheduling & Reservation Management Live reservationists and Web-based reservation system

Conference Management Full suite of VNOC VTC services with 24/7 live-attendant assistance Multi-language support available Proactively manage and dispatch video hardware and network-related vendors (e.g. codec manufacturers, facilities maintenance, telco, etc.)

Problem Management Tier 1 and Tier 2 support “Follow the Sun” 24/7 operation centers

Verrex GMSTM: Professional ServicesProvides a critical road map assessing business requirements, infrastructure and support needs to arrive at the best, most strategic deployment of AV technologies globally.

Vision & StrategyVisual communication has become a critical aspect of today’s global business environment. Development and adoption strategies and short and long term planning require a critical view of an organization’s communication plans and how conferencing, collaboration and presentation technologies play a defining role. The GMS Professional Services team will work with your organization to identify enterprise-level, visual communication goals and create road maps to ensure they are met.

Global Room Template DesignGMS Professional Service’s custom designed templates allows enterprise-level roll out of video and audio systems globally, without having to duplicate groundwork for each individual office. Rather than “cookie cutter” solutions, the Professional Services team will create standards exclusive to a particular organization’s goals, infrastructure and resources including systems, processes, layout and control systems interfaces.

Network AnalysisIf issues occur over the video network the GMS Professional Services team will analyze the current usage and infrastructure. When required, GMS will work closely with the client’s IT group to perform line tests for percentage of each circuit used. This test will be developed over a period of time to identify any tends in high usage and changes in the stability of the video networks. Once all the data is received and analyzed, GMS will make the necessary recommendations to improve the system’s overall quality and stability.

Mapping of Global Video DevelopmentGMS Professional Services will map out each site’s current video deployment and develop a roadmap for future migration and expansion based on client input. Each site will then be brought together in a cohesive global video network design. A graphical representation of each site and the global deployment will be developed for quick reference. This mapping of the entire system will be useful in assisting with the current and future network and bandwidth requirements for stable high quality video deployment.

Solutions designed to monitor and manage video and audio conferencing environments ensuring trouble-free, effective and consistent communication across single or multiple time zones.

Device & Network MonitoringVerrex’s centralized software management system, Symphony, proactively monitors conferencing devices and networks ensuring reliable and always available access to system resources. Should Symphony discover a stability or connectivity issue, the system immediately launches protocols established by the client. These steps may include creating a trouble ticket in the system, notifying onsite support personnel and/or the network provider.

Device ManagementVNOC services include remote management of integrated and infrastructure devices across the videoconferencing system including endpoints, MCUs, gateways and gatekeepers. As part of this solution, Symphony stores vital system configuration information, monitors and performs software upgrades and maintains a current list of all deployed systems – globally. The GMS VNOC team of certified technicians performs systems testing as necessary and resolves any issues.

Bridging ServicesVerrex offers both hosted and managed video bridging services. Hosted clients take advantage of Verrex videoconference bridges, which include high-definition MCU ports, security devices and gatekeepers. Verrex also provides the infrastructure required to support unlimited IP to IP high-defintion conferences. Managed bridging allows clients to leverage their own purchased MCU equipment – clients simply provide GMS video experts secure access to their network.

Conference Scheduling & Reservation ManagementScheduling video and audio conference meetings falls to the VNOC. Along with traditional reservation methods – requests taken by phone, e-mail, etc. by live reservationists – Symphony allows clients to schedule their own meetings and reserve rooms via a web-based reservation system. The web-based system is available in multiple interfaces including HTML, Flash and Silverlight.

Conference Management Once reserved, Symphony automates meeting launch and breakdown processes as per an organization’s pre-set criteria. Numerous parameters are configurable including setup times, startup messaging, teardown messaging, conflict management and many other processes that regulate a complex deployment. Live attendants provide multi-language, real-time conference coordination and monitoring including adding or removing sites, modifying on-screen layouts and extending meetings beyond scheduled times.

Problem ManagementVerrex VNOC services provide clients with a single point of contact to manage all video and audio conference support requirements, regardless of vendor or service provider. Tier 1 and Tier 2 support technicians troubleshoot issues remotely, dispatch additional resources as needed and provide advanced troubleshooting.

Verrex GMSTM: VNOC Services

GMS VNOC’s trained and highly experienced staff personally supports meetings 24 x 7 x 365 to ensure that your meetings are conducted exactly as planned. You focus on the agenda and not on the technology while Verrex facilitates the ultimate end user experience. This reliability ensures solid business relationships are developed through continual face-to-face video communications. GMS VNOC offers its clients the peace of mind of knowing that their video meeting is backed by the most experienced, professional, reliable and easy-to-use services in the industry. .

Meeting ManagementRegardless of which global VNOC is supporting your meeting we’re ready to tackle even the most complex requirements. During your meeting there are 100’s of details that we take care of behind the scenes, in some cases even hours prior to your start time. Each step is critical toward ensuring a successful result to your meeting. The assigned Video Engineer is literally your personal video concierge, giving you 100% attention and 100% peace of mind. The following items listed below represent a summary of services which customers have come to expect when their meeting is managed by Verrex VNOC:

• 24x7 Meeting Support. The VNOC is staffed 24 hours a day 365 days a year. There is always a person in the VNOC to not only support a meeting, whether requested in advance or ad-hoc.• Pre-conference Testing. Prior to a meeting’s established start time, the managed videoconferencing rooms undergo a series of quality analysis to guarantee the certainty of the meeting. During the pre-conference testing, the Engineers verify the audio, video and network quality. Should something arise during the pre-conference testing phase, an Incident Ticket is created, and escalated accordingly through the established Incident Management Process. The ultimate goal of the pre-conference phase is that any and all incidents are quickly resolved prior to a meeting start to make sure there are no meeting interruptions.• Meet and Greet. If a customer requests it, Verrex VNOC Meeting Engineers will connect to the scheduled conference room in a Video Queue, and confirm the quality of the meeting with an on-site Technician prior to a meeting start.

Verrex GMSTM: VNOC Services: Meeting Management

• Video Framing. Video framing occurs when an end user requests to go from a point to point meeting to a multipoint meeting, either ad-hoc or as planned. When a videoconferencing system is being used, the Video Engineer must understand the importance of how the room is designed to ensure that when it is framed in a multipoint meetings, the layout of the room is accurate.• Multipoint Connectivity. Deployed the latest technologies as it relates to providing the very best multipoint services to its customers. Verrex VNOC uses a formulated consumption measurement on the MCU resources around the world to determine when and where the new resources are best allocated• ISDN Connectivity. Verrex VNOC had established a strategically located ISDN Gateways which give out customers the very best quality and competitive rates available.• Ad-hoc Services. Because Verrex VNOC is always available 24x7 x 365, if an end user wants to use the manages system at a moment’s notice, all they have to do is call the VNOC and request the room to be immediately connected to another managed endpoint, or a system profiled in out database.

• Reporting Modules • Online Access• Room Utilization Details and Demographics• Access to trouble tickets• Business Unit Chargeback

• Reservations• Room Schedule• Business Rules Processes• Online Web Portal• Reserve a Room by:

- Email- Fax- Phone- On the Web

• Account specific Reservationists• Ad-hoc meeting ability-as close as 15 minutes notice• Customer specific profile of all rooms in customer enterprise• Web interface/Customer Portal• Room Utilization demographics

- Verrex VNOC can identify which sites need additional rooms, and which sites are not being utilized to their full potential.- Current database contains over 3,700 profiled room locations around the world.

• Conference Room Maintenance Coordination• 24x7x365 Technical Support• SLA Driven Response Times

• Network Management System• Each System is profiled and provided the appropriate bandwidth to service HD

video quality with minimum latency. • Room Proactive Management (“Sweeps”) accomplished at least every 24 hours• Infrastructure Proactive Monitoring, circuits, codec’s and cameras* • SNMP Monitoring*• ICMP Monitoring*• Power Monitoring*• Component Monitoring*• CPE Management*• Router Management*• CSU / DSU Management*• WAN Infrastructure Management*• Room LAN Infrastructure Management*

Note: *Assumes proper network access by customer

Verrex GMSTM: VNOC Services: Meeting Management

Web-oriented platform for enterprise video communication management.

Web-Oriented ArchitectureBuilt on a web-oriented architecture, VNOC Symphony’s frame-work easily interacts with current and emerging interface technologies for ubiquitous and mobile real-time access of any meeting resource. Symphony provide users the option of scheduling meetings using multiple interfaces, such as Microsoft Outlook, Lotus Notes and an intuitive web interface, among others. This enables users many ways to view information, launch impromptu meetings or schedule large conferences.

VNOC ConductorAt the heart of the platform is a runbook engine called VNOC Conductor, which polices meeting setup, maintenance and teardown in an enterprise environment according to a company’s process rules. Numerous parameters are configurable to ensure departmental or global directives are followed. This includes setup times, startup messaging, custom messaging, remedial functions, escalation processes, email and SMS notifications, conflict management and many other processes that regulate a complex enterprise deployment.

Business process and implementation logic are compiled into runbook processes during Verrex’s client on-boarding phase. Verrex works with stakeholders within the organization to integrate current business practices with VNOC processes specific to the organization. Symphony stores these processes to follow conference reservation, conference management and impromptu meeting practices that match the needs of the organization.

WidgetsNumerous tools are available to users and administrators in the form of widgets, which are interacting web-services that communicate with VNOC Symphony’s framework. Each widget provides a unique toolset, such as the reservation widget, the helpdesk widget, the reporting widget and many others. A Digital Airlines widget plots live conferences on a geo-spatial interactive map, showing point-to-point and multipoint meetings graphically. Users can pan and zoom the map from world view to street level, even showing multiple video systems interconnected on a campus network in close proximity.

Several reservation widgets provide numerous options to users. A full featured reservation widget allows users to see photographs of each meeting room, add participants to each site, choose MCU framing, view time zones of each location and modify in-progress meetings. An express scheduler widget lets users quickly create a reservation with as few keystrokes as possible, listing the last ten meetings and ten sites as quick start selections. A meet now widget enables users to request immediate video services for sites selected, whether by web interface or mobile application.

For organizations with video systems in multiple locations and/or multiple countries, VNOC is a powerful, full featured and integrated platform that meets the needs of different offices and different time zones.

Verrex GMSTM: VNOC Symphony

Conferencing, collaboration and presentation systems are all critical to today’s business communications. Essential information shared via digital signage, vital decisions made during an executive videoconference and high-impact client presentations all rely on AV systems operating at peak performance. Companies must ensure these systems are maintained properly and that any problems are resolved quickly, while managing the costs associated with these goals.

GMS Maintenance & Repair offers every aspect of coverage for business-critical audiovisual and conferencing systems at a single office location or across an entire enterprise. From preventive maintenance to priority service response, these reliability-centric options allow companies to “mix and match” the resources that best suit their needs.

The clear benefit to GMS Maintenance & Repair is it allows companies to better estimate long-term maintenance needs for all their offices. AV, IT, facility and other personnel can easily manage budgets, avoiding unplanned repair and service costs, while reducing downtime, maximizing equipment reliability and increasing systems performance.

Work with our GMS team to customize your company’s AV maintenance and repair program:

• Extended Warranty and Service Agreements• Unlimited Service Visits• Guaranteed Priority Service Response• Emergency Onsite Service Requests• Equipment Repair and Parts Replacement• Preventive Maintenance Visits• 24/7 Technical Support

On-call hourly service is also available to assist with the unexpected.

- Schering-PloughPerfect!“ ”

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I've always received excellent service from Verrex techs, technical phone support when needed, scheduling support, as well as any other issues that have come up. - Alcatel-Lucent

Verrex GMSTM: Maintenance & Repair

Industry CertificationVerrex is a Diamond Level AudioVisual Solutions Provider (AVSP), as designated by InfoComm International, the global association for the professional AV industry. Diamond-level AVSP is the highest level of company certification achievable in education and training. This certification signifies Verrex sales, design, engineering, installation and managed services staffs have earned AV specialist credentials, awarded solely to those professionals who have demonstrated thorough comprehension of audiovisual science and technology by passing InfoComm administered courses and exams. InfoComm certification is internationally recognized and supported by the pro-AV industry.

All three levels of InfoComm AV specialist are represented on the Verrex team:» CTS-D (Certified Technology Specialist - Design) » CTS-I (Certified Technology Specialist - Installation) » CTS (Certified Technology Specialist - General)

Solutions Certification

Videoconferencing + Audioconferencing » Tandberg Certified Professional Designer, Certified Professional Installer, Solutions Architect, Product Expert, Certified Engineer I & II » Polycom Certified Professional Designer, Certified Professional Installer » Polycom Certified Video Engineer (CVE) » Polycom Video Infrastructure Solutions Sales Certified » Polycom Video Infrastructure Solutions Technical Certified » ClearOne Certified Professional Designer, Certified Professional Installer » ClearOne Certified Technical Specialist » LifeSize Pro-Partner » BiAmp Audia Certified

Control Systems » Crestron Certified Masters Programmer, Certified Systems Designer, Certified Professional Installer » AMX Certified Programmer (ACE), Certified Designer, Certified Installer » Lutron ProAV Certified, Commercial AV Certified, Commercial Lighting Design Certified » Extron Certified Advanced AV Technician, Certified AV Associate

Programmable Audio DSP » BiAmp Audia and AudiaFlex Certified » Peavey MediaMatrix Certified » BSS SoundWeb Certified » ClearOne Certified Engineering » National Institute for Certification in Engineering Technologies (NICET) » Syn-Aud-Con Sound System Design

Industry & Manufacturer TrainingVerrex team members have completed the following manufacturer and industry training:» AMX Programming I, II, & III» Barco Factory Training» BlonderTongue Technical Training» Christie Factory Training» Clearone Factory Training» Crestron Factory Training» Crestron Programming Essentials & Certification» Extron School of Advanced AV Technologies» InfoComm AV & Control Systems Networking » InfoComm Design School I, II, & III» InfoComm Facilities & Systems Design» InfoComm Videoconferencing Engineer’s School » JBL Audio Engineering for Sound Reinforcement» LifeSizeFactory Training » Lutron Lighting Design for Commercial Spaces » NEC Factory Training» NetStreams Factory Training » NSCA Project Management for the AV Industry » NSCA Technical Fundamentals of Audio» Polycom Factory Training» RADVision Factory Training» Sony Training Institute» Tandberg Factory Training» V-Brick Factory Training

Memberships» InfoComm International» National Systems Contractor Assoc. (NSCA)» International Facility Managers Assoc. (IFMA)» American Institute of Architects (AIA)» Audio Engineering Society (AES)» IMCCA» British Institute of Facilities Management (BIFM)» New York Building Congress

Credentials Profile

ExpertiseDesign/BuildArchitectural Coordination Systems Engineering Project ManagementSubcontractor CoordinationControl Systems ProgrammingRack Fabrication Installation GMS™ (Global Managed Services) - Professional Services - VNOC Services - Preventive Maintenance & Repair - Onsite Staffing & Training

Systems VideoconferencingAudio/Video Digital Signage PresentationAudio Conferencing Sound Masking Sound Reinforcement

ApplicationsBoardrooms Conference Centers Conference Rooms Corporate AuditoriumsDivisible Spaces Executive OfficesInterview Rooms Lobby & ReceptionMeeting Spaces Office AmenitiesPresentation RoomsTrading Floors Training FacilitiesVideo Walls

© 2011 Verrex and/or its affiliates. All rights reserved. Verrex, the Verrex Logo and GMS are registered trademarks of Verrex Corporation and/or its affiliates in the U.S. and other countries.

Americas HeadquartersVerrex Corporation

Mountainside, NJ USA+1 908 232 7000

www.verrex.comNew York | Boston | Tampa | Toronto | London | Mumbai | Singapore | Hong Kong | Shanghai | Sydney

Please visit www.verrex.com for a complete list of Verrex global addresses, phone numbers and registrations.

EMEA HeadquartersVerrex Limited

Herts, United Kingdom+44 (0) 1992 667 000

Asia Pacific HeadquartersVerrex Asia Limited

Kowloon Bay, Hong Kong+852 3713 4200Global Conferencing & Communication Solutions

About VerrexFounded in 1947, Verrex is a global design-build integrator and managed services provider of advanced conferencing, collaboration and presentation technologies. Specializing in benchmark enterprise-level corporate solutions, clients engage Verrex to communicate, collaborate and articulate locally and globally through videoconferencing, audio conferencing, digital signage, presentation and other audiovisual systems. Superior performance is Verrex’s hallmark offering clients the industry’s highest level of execution, broadest global footprint, universal standards and a sophisticated services portfolio. With principle offices in North America, Europe and Asia, Verrex has strategically positioned its presence to serve corporate hubs around the globe. For more information, visit verrex.com.