VERMONT VERMONT COMMUNICATIONSCOMMUNICATIONS

(VCOMM) (VCOMM)

http://www.dps.state.vt.us/nehttp://www.dps.state.vt.us/need/ed/

March 2, 2006March 2, 2006

TopicsTopics

• Steps to Functional RFPSteps to Functional RFP– Channel PlanChannel Plan– System InventorySystem Inventory– Design CriteriaDesign Criteria

• Dispatch StudyDispatch Study

Channel PlanChannel Plan

• Voice communicationsVoice communications• Voice pagingVoice paging• Mobile dataMobile data• Narrow bandingNarrow banding• Frequency poolingFrequency pooling• Frequency reuseFrequency reuse• Determine needed channel capacity based Determine needed channel capacity based

on 95%/95%on 95%/95%• Develop channel planDevelop channel plan

System Inventory and System Inventory and CoverageCoverage

• Snapshot of current systemsSnapshot of current systems• Base stations (Transmitters and receivers)Base stations (Transmitters and receivers)

– LocationLocation– AntennaAntenna– ERPERP– FrequenciesFrequencies– Coverage (Propagation Study)Coverage (Propagation Study)

• MobilesMobiles• PortablesPortables• PagersPagers

Design CriteriaDesign Criteria

• Geographic coverageGeographic coverage• Coverage standard (95%/95%?)Coverage standard (95%/95%?)

– Mobile/Portable/PagerMobile/Portable/Pager

• CapacityCapacity• Analog/Digital/P25/Narrow-BandAnalog/Digital/P25/Narrow-Band• One or two radio solutionOne or two radio solution• System of SystemsSystem of Systems

– GatewaysGateways– How to phaseHow to phase

Functional RFPFunctional RFP

System Inventory

Channel Plan Functional RFP

Design Criteria

Macro Dispatch StudyMacro Dispatch Study

• Next StepsNext Steps– Identification of current and accurate Identification of current and accurate

dispatch call volume data for demand dispatch call volume data for demand projections, staffing plans, and network projections, staffing plans, and network capacity planningcapacity planning

– Analysis of operating expenses and other Analysis of operating expenses and other associated costs in support of financial associated costs in support of financial models of the intended restructured models of the intended restructured environment for establishing/negotiating environment for establishing/negotiating “fees for service”“fees for service”

Macro Dispatch StudyMacro Dispatch Study

• Next Steps (Continued)Next Steps (Continued)– Assessment of people factors for role definition, Assessment of people factors for role definition,

current capabilities, skills development, or current capabilities, skills development, or management potential, career path mapping, or management potential, career path mapping, or training programs – creation of a human resources training programs – creation of a human resources plan if one does not exist.plan if one does not exist.

– Documentation of current practices for Documentation of current practices for standardization and best practices transitionsstandardization and best practices transitions

– Preliminary engineering to identify facility or network Preliminary engineering to identify facility or network alteration requirements in addition to deployment of alteration requirements in addition to deployment of new mobile data and two-way radio capabilities, and new mobile data and two-way radio capabilities, and enhancing security and survivability of public safety enhancing security and survivability of public safety communications services.communications services.

Dispatch FacilitiesDispatch FacilitiesDispatch Agency Type Number Performing

Dispatch Number Authorized as

PSAP

Sheriff Offices 3 1 Municipal Police Department 27 5

Other Law Enforcement 1 0

State Police 4 4

Fire & Rescue Departments 3 0

Private 2 0

Out of State Providers 9 0

Vermont Hospitals 2 0

Miscellaneous 2 0

Totals 53 10

Dispatch RFPDispatch RFP

• Develop RFP (Based on Summer Study Develop RFP (Based on Summer Study Committee and Macro Reports)Committee and Macro Reports)

• Define Current SystemDefine Current System– Current configuration of dispatchCurrent configuration of dispatch– Inventory of equipment at each dispatch facilityInventory of equipment at each dispatch facility– Inventory of current staffing at each dispatch Inventory of current staffing at each dispatch

facilityfacility– Current operating costs at each dispatch facilityCurrent operating costs at each dispatch facility– Call volume current at each dispatch facilityCall volume current at each dispatch facility– Time and motion study of selected facilitiesTime and motion study of selected facilities

Dispatch RFPDispatch RFP

• Define Future NeedsDefine Future Needs– Call volume future 5 and 10 year Call volume future 5 and 10 year

projectionprojection– SecuritySecurity– Diversity of communications linksDiversity of communications links– Redundancy and fault toleranceRedundancy and fault tolerance– Links to other systemsLinks to other systems

Dispatch RFPDispatch RFP

• Development and evaluate alternatives to Development and evaluate alternatives to meet current and future needsmeet current and future needs– Integration with two-way radio and data Integration with two-way radio and data

systemssystems– Integration with new E9-1-1 systemIntegration with new E9-1-1 system– StaffingStaffing– Estimate costsEstimate costs– Methods to assess costs to usersMethods to assess costs to users– Analysis of Pros and Cons of Dispatch RFPAnalysis of Pros and Cons of Dispatch RFP

Dispatch RFPDispatch RFP

• Develop Recommended Standards Develop Recommended Standards and Practicesand Practices– Standard Operating ProceduresStandard Operating Procedures– Recommended TrainingRecommended Training– Assessment of CostsAssessment of Costs

The EndThe End

QUESTIONS?QUESTIONS?