Vermette - PP - Chapter 5 - Social interaction and everyday life in the age of the internet

Introduction to SociologyNinth Edition

Anthony Giddens, Mitchell Duneier,

Richard P. Appelbaum, & Deborah Carr

Chapter 5

Social Interaction and Everyday Life in the Age of the Internet

Copyright © 2014, W.W. Norton & Company

Social Interaction and Everyday Life in the Age of the Internet

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• Imagine you are in need of assistance in a crowded subway car. A person who is listening to her iPod will probably:– (a) willingly provide help.– (b) begrudgingly provide help.– (c) react angrily to your request for help.– (d) ignore your request for help altogether.


Learning Objectives

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• Basic Concepts– Understand the core concepts of the “impression

management” perspective– See how we use impression management techniques in

everyday life

• Theories of Social Interaction– Learn about sociological theories of interaction,

ethnomethodology, and conversation analysis


Learning Objectives

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• Contemporary Research on Social Interaction– Understand how social interaction and broader features

of society are closely related

• Unanswered Questions– See how face-to-face interactions remain important in

the age of the Internet


Basic Concepts

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• The World as a Stage– Roles– Status or social position– Impression management


Basic Concepts

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• Audience Segregation– front region– back region


Basic Concepts

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• Civil Inattention– Acknowledgement of strangers in our

environment


Basic Concepts

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• Face, Gestures, and Emotion– Nonverbal communication– Body gestures or postures are cultural


Basic Concepts

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• Face, Gestures, and Emotion– Paul Ekman and the Facial Action

Coding Systems (FACS)


Basic Concepts

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• Focused Interaction– expressions people “give”– expressions people “give off”

• Unfocused Interaction• Encounters


Basic Concepts

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• Response Cries– “oops!” and “duh!”


Basic Concepts

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• Time-space dimension of social interaction

• Regionalization• Clock time


Theories of Social Interaction

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• Erving Goffman– Did the most to create a new field of

study called microsociology or social interaction

Copyright © 2014, W.W. Norton & Company 14

• Edward T. Hall– Personal space

• Intimate• Personal• Social• Public



• Harold Garfinkel– Ethnomethodology• Study of how people make sense of what

others says and do in the course of daily social interaction



• Harold Garfinkel– Verbal “search procedures”• Used to break down social interaction and

reveal the taken-for-granted



Contemporary Research on Social Interaction

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• Interactional Vandalism–When a person of lower status breaks

rules of everyday social interaction that are of value to the more powerful

• Conversation Analysis


• Linking Macrosociology and Microsociology–Women and men in public– Blacks and whites in public

Contemporary Research on Social Interaction


Unanswered Questions

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• Impression Management in the Internet Age– Back and front regions on the Internet?



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• The Compulsion of Proximity


Concept Quiz

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After school, Sandra often has to go help her grandparents with chores and grocery shopping. On these days, Sandra always bring a change of clothes to avoid appearing at her grandparents’ house in the punk-rock outfits she likes to wear to school. This is an example of ___ .(a) audience segregation(b) impression management(c) civil inattention(d) social posturing


Concept Quiz

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Expressions “given off” are most likely to be composed of ___ .(a) non-verbal expressions(b) managed impressions(c) deliberate body movements(d) carefully worded phrases


Concept Quiz

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What is audience segregation, as defined in the text?(a) creating separate seating areas in a theater for different racial groups(b) ensuring the separation of social groups for which one plays different roles(c) keeping an audience separated from everything that happens backstage(d) ensuring that one only interacts with those who really care about her


Concept Quiz

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Which of the following views are supported by the research carried out by Paul Ekman and W. V. Friesen?(a) Facial expressions have no meaning outside of their cultural context.(b) Facial expressions are merely unconscious physical responses to environment and have little to tell us about social interaction.(c) New Guineans only have a very limited array of facial expressions.(d) Facial expressions of emotion and their interpretation may be innate.


Concept Quiz

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The division of social life into different spatial settings or zones is called ___ .(a) clock time(b) audience segregation(c) regionalization(d) compartmentalization


Concept Quiz

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Edward T. Hall distinguishes four different zones of personal space. Which of the following distances is most likely to be maintained in a conversation with a friend from class?(a) social distance(b) intimate distance(c) public distance(d) personal distance


Discussion Question: Thinking Sociologically

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Identify the important elements to the dramaturgical perspective. This chapter shows how such a perspective might be applied in viewing the ministrations of a nurse to his or her patient. Apply the theory to account for a plumber’s visit to a client’s home. Are there any similarities? Explain.


Smoking cigarettes is a pervasive habit found in many parts of the world and a habit that could be explained by both microsociological and macrosociological forces. Give an example of each that would be relevant to explain the proliferation of smoking. How might your suggested micro- and macro-level analyses be linked?

Discussion Question: Thinking Sociologically

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Vermette - PP - Chapter 5 - Social interaction and everyday life in the age of the internet

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