1

• Helpsyouenhanceserviceavailabilitytoyourcustomers

• Providesaquick,comprehensivesnapshotofITinfrastructure

• Simplifiesnetworkanalysisandprovidesdetailednearreal-timeviews

• Validatestheperformanceonroutersbetweentheprovideredgedevices

• Providesperformanceofnetworkcomponentsandassetswithhour-of-dayand/orday-of-weekviews

• On-demandreportingallowsend-userstofilterdata

• Notifiesyouofpotentialissuessoyoucantakeactionquickly

VerizonWANAnalysis

Data Networking

Verizon’s WAN Analysis tools are the answer for enterprises that want to finely tune their networks and applications. Verizon Business has built a comprehensive network management system for MPLS customers that delivers a complete picture of your enterprise networking environment, including application traffic analysis, router performance, and network capacity.

Using Verizon’s interactive, web-based network management tools, IT managers can analyze historical trends and use our detailed reports to predict where and when more bandwidth will be needed. As a result, you can determine which sites are under-or over-utilizing bandwidth, which routers are carrying data most efficiently, and how individual applications are performing.

WAN Analysis helps you maintain high performance and availability for all your business applications.

Features and Benefits • ProvidesinsightintotheITinfrastructure. By providing views into applications, systems, and

networks, potential problems can be identified at the source anywhere in the network. • Detailednearreal-timeviews.A complete picture of the network is provided, including application

availability, router performance, and network capacity. • Simplifiednetworkanalysis. The desktop tools can be used to assess network utilization, allowing

for more fluid network growth and a measurable migration process. • Networkperformancemonitoring. Bottlenecks or issues can be identified in near real-time,

allowing your IT managers to address service availability across the network. • Detailedhistoricalandtrendingreports.These reports allow predictive capacity planning.

Additionally, the tools provide bandwidth consumption metrics for each individual site, providing a truly customer-centric view.

• Flexibleanalysisoptions. Four levels of analysis give the greatest flexibility in viewing the network and end-user experience.

Standard Reporting provides four weekly CA eHealth reports retrievable via the Verizon Enterprise Center. These reports provide insight into the volume, bandwidth utilization, and the CE-WAN interfaces. These reports help you to analyze trends, calculate averages, and evaluate the health of the infrastructure. WAN Analysis Standard Select provides the four reports in the Standard package, as well as additional reports that allow you to retrieve the granular data for the performance of the network. This level of service includes on-demand reporting such as Trend, TopN, At-A-Glance, What-If reports, and customizable Automated Reports.

A Trend report can be used to reveal traffic patterns over time, as well as relationships between elements and between variables, resulting in a clear picture of potential trouble spots. TopN can be used to check expected traffic patterns. The reports are based on single or multiple variables, such as CPUs at 75 percent or greater utilization. At-A-Glance reports capture performance data in a uniform,

FACT SHEET

Why Verizon Business?

2

Verizon WAN Analysis

one-page presentation for a specified time interval. What-If reports allow you to perform capacity planning and situational trend analysis.

The Automated reporting option allows a customer to receive near real-time automated capacity reports. These reports are driven by the customer needs and customizable by the customer and the account team via an easy-to-use web portal. At the port level, a customer can be notified by e-mail reporting on utilization, over or under, on a weekly or monthly basis. Reports are in PDF format, and are delivered via e-mail to the customer based on their preset deliverable timetable.

WAN Analysis Enhanced Traffic Management (ETM) provides all the reports available in the Standard and Standard Select packages plus additional reports including Class of Service, Network-Based Application Recognition (NBAR), and Response reports. This package allows you to retrieve granular data all the way down to the hour-of-day level. Response reports provide response comparisons against an historical baseline, Average Response Distribution, Response/Limit Distribution, Failed Attempts, Service Availability, and Element Health Index.

The Fault Management Solution, eHealth Live Health, provides access to near real-time performance data through Live Status, Live Exceptions, and Live Trend, which provide high-level diagram of critical IT resources status, a detailed list of alarms, and view of key statistics.

WAN Analysis ETM Select Reporting includes all features of the previous levels of service, plus near-real-time performance exceptions and trending capabilities, network status maps and exceptions browser, and VPN Grouping and Customized Network Status Map Views.

Manage Traffic and Capacity Before Issues Occur

Today’s business services directly affect customers, and problems can quickly be reflected in a company’s bottom line. CA’s eHealth Suite provides a snapshot of your current network capacity and utilization patterns. The historical and real-time reporting enables IT professionals to identify and address potential issues before they affect end-users.

The Total Network Volume Chart reveals whether network traffic is increasing, decreasing, or remaining constant. By monitoring traffic volume and trend indicators, IT managers can baseline current activity and project capacity requirements.

3

Verizon WAN Analysis

Proactively Manage Network Resources with Live Status Live Status provides IT managers with an integrated view of fault and performance information for network resources. With this powerful tool, IT managers can see when problems occur and, where they are located, measure the severity of the problem, prioritize troubleshooting, and assess the impact to business services. As network performance problems are resolved—perhaps a sluggish router needs an upgrade—IT managers can see network resources returning to normal.

WAN Analysis Provider Edge Reporting allows the customer to view statistics on the performance of the Verizon Private IP core network (our Layer 3 MPLS VPN). This service shows data related to the customer’s bandwidth utilization as well as Packet Drop statistics. WAN Analysis Provider Edge Reporting allows customers to validate the effectiveness of their QoS settings by showing utilization and discards by Class of Service (CoS) as polled from the Verizon Provider Edge Router. Verizon’s WAN Analysis Provider Edge Reporting provides an overall health check of the network for Packet Delivery Ratio, Packet Loss, Latency, and Jitter, on routes between Provider Edge City Pairs over Verizon’s Private IP core network.

Find Out More To learn more about Verizon’s WAN Analysis solutions for your business, contact your Verizon Business account manager or visit us on the Internet atwww.verizonbusiness.com.

verizonbusiness.com© 2010 Verizon. All Rights Reserved. FS13452 3/10The Verizon and Verizon Business names and logos and all other names, logos, and slogans identifying Verizon’s products and services are trademarks and service marks or registered trademarks and service marks of Verizon Trademark Services LLC or its affiliates in the United States and/or other countries. All other trademarks and service marks are the property of their respective owners.

VerizonBusiness,aunitofVerizonCommunications(NYSE:VZ),isagloballeaderincommunicationsandITsolutions.Wecombineprofessionalexpertisewithoneoftheworld’smostconnectedIPnetworkstodeliveraward-winningcommunications,IT,informationsecurityandnetworksolutions.Wesecurelyconnecttoday’sextendedenterprisesofwidespreadandmobilecustomers,partners,suppliersandemployees—enablingthemtoincreaseproductivityandefficiencyandhelppreservetheenvironment.Manyoftheworld’slargestbusinessesandgovernments—including96percentoftheFortune1000andthousandsofgovernmentagenciesandeducationalinstitutions—relyonourprofessionalandmanagedservicesandnetworktechnologiestoacceleratetheirbusiness.Findoutmoreatwww.verizonbusiness.com.

About Verizon Business