Verbal vs. Non-verbal Communication All communication employs dual modes to carry meaning –Verbal ...
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Transcript of Verbal vs. Non-verbal Communication All communication employs dual modes to carry meaning –Verbal ...
Verbal vs. Non-verbal Communication
• All communication employs dual modes to carry meaning
– Verbal the use of language• What we say
– Non-Verbal all non-language forms of meaning• How we say it• What we do• How we appear
Verbal Communication
• Meaning of language resides in individuals– meaning can change based on…
• who is using the language
• the context within which the language is used
• Miscommunication of verbal messages– words can have multiple meanings
Actual Newspaper Headlines
• Child's Stool Great for Use in Garden.
• Grandmother of Eight Makes Hole in One.
• Two Convicts Evade Noose, Jury Hung.
• Queen Mary Having Bottom Scraped.
• Milk Drinkers are Turning to Powder.
• Never Withhold Herpes from Loved One.
• Farmer Bill Dies in House.
• Iraqi Head Seeks Arms.
Nonverbal Communication• Functions of Nonverbal Communication
– repetition (repeat verbal message)
– accentuation (emphasize meaning of verbal message)
– substitution (in place of verbal communication)
– regulation (control flow of verbal messages)
– contradiction (sending a mixed message)
• Characteristics of Nonverbal Communication
– meaning is culturally determined
– may disagree with verbal message
Nonverbal Communication• Types of nonverbal Communication
– facial expressions
– body language
– clothing
– jewelry
– tattoos, body piercing
– attractiveness
Proxemics
• The study of space
• The closer the relationship the higher the comfort for intimate space
self
intimate
personal
social
public
Nonverbal Communication
• Touch