CIT VDI Presentation - Revision: 10/2013

DESKTOP VIRTUALIZATIONBRINGING THE CLOUD INTO REACH

An introduction to Virtual Desktop TechnologiesChanges in the Virtual Desktop landscape

Practical applications of Virtual Desktop Technology

Demonstration & Q & A

Todays AgendaVirtual Desktop Technology INTRODUCTIONVirtual Desktops & their underlying infrastructure are generally referred to as Virtual Desktop Infrastructure (VDI) or Server Hosted Virtual Desktops (SVHD).

This technology has been in existence since ~1999

Citrix Pioneered Application Virtualization with WinFrame & Metrafame

Initial adoption in the mid-market was to reduce expensive WAN requirements

3Virtual Desktop Technology INTRODUCTIONVelocity in delivering true desktop experience wasnt realized until 2006

Over 330 unique acquisitions made by major players from 2009 to current

VDI is now very mature, largely due to Enterprise Business & Education

Affordability of this has never been in better for SMBs

Virtual Desktop Technology INTRODUCTION

2014 Server Virtualization AdoptionSMB Sector; companies < 500 users. Source: Aberdeen Group. >71% of SMBs have a hypervisor todayA November 2008 Forrester Research report estimated each VDI user would cost an organization $1,760 for the cost of the thin client software, server, storage, and licenses for virtualization software, desktop OS, and applications.However, prices have dropped by about half since then, to $900 per user, says Natalie Lambert, the Forrester analyst who wrote the report (and is now a Citrix employee). As the technology continues to mature and prices decline, VDI should become economically and technologically viable for more and more businesses.

5Virtual Desktop Technology INTRODUCTION

Most VDI deployments meet TCO expectationsAs few as 20 users can be effectively deployed using 6Virtual Desktop Technology INTRODUCTIONVDI SuccessesRate of success for VDI deployments consistently on the rise

Less complicated, more integrated VDI platforms

Higher flexibility for end-users and system administrators alike

Consistently improved end-user experience

As few as 20 users can be effectively deployed using 7Virtual Desktop Technology INTRODUCTION83% of mid-market companies reporting VDI adoption

In March2014 Dimensional ResearchReported that of 13,000 businessesOver 80% reporting VDI deployment

8Virtual Desktop Technology INTRODUCTION

As few as 20 users can be effectively deployed using 9Virtual Desktop Technology INTRODUCTION2014 SHVD Adoption PollSMB Healthcare Sector

63%As few as 20 users can be effectively deployed using 10Virtual Desktop Technology INTRODUCTION2014 SHVD End-User DevicesSMB Healthcare Sector

Traditional End-User equipment is being replaced by VDIAs few as 20 users can be effectively deployed using 11Virtual Desktop Technology INTRODUCTIONVDI by industrySupporting BYOD initiatives

As few as 20 users can be effectively deployed using 12Virtual Desktop Technology The Landscape

COMPLEXITYVDI Architecture: 2010As few as 20 users can be effectively deployed using 13Virtual Desktop Technology The LandscapeThe leading reasons for failed VDI Deployments:

The personnel responsible for Storage, Networking, Servers, and End-User support must all operate as one.

The Siloed-approach of years-past no longer works

Soviet Bloc-era desktops - users had little to no permission

Inability to determine performance & operational issues

Proof-of-Concept is scaled beyond scope without additional resources

As few as 20 users can be effectively deployed using 14Virtual Desktop Technology The Landscape

VDI Architecture: 2014Fewer Components

Tight integration between systems

Vastly improved management

A November 2008 Forrester Research report estimated each VDI user would cost an organization $1,760 for the cost of the thin client software, server, storage, and licenses for virtualization software, desktop OS, and applications.However, prices have dropped by about half since then, to $900 per user, says Natalie Lambert, the Forrester analyst who wrote the report (and is now a Citrix employee). As the technology continues to mature and prices decline, VDI should become economically and technologically viable for more and more businesses.

15Virtual Desktop Technology The LandscapeVDI has changed substantially

As few as 20 users can be effectively deployed using 16Virtual Desktop Technology The LandscapeFueling the changeFull-frame rate support for up to 4 monitors

HD+ video resolutions

Accessibility of local devices, including USB devices

An always-on desktop experience.

No updates, no downtime, no interruptions.

A consistent desktop experience accessible on any device

As few as 20 users can be effectively deployed using 17MANAGEMENT

High ratio of users to admins

Single-pane-of-glass End User device management

Ease of OS/Application deployment

SECURITY

BYOD/BYOC environments

Delegated Administration

Sensitive or Confidential data

FLEXIBILITY

Interchangeable hardware

Zero-touch deployment

Easy spares / replacement policy

Benefits of VDIUltra-fast (even automated) deployment of virtual desktops

Support BYOD/BYOC without complete policy rewrite

Secure/Regulated environments

Zero-client, Zero VPN solution

Consistent, enhanced performance regardless of end-user device

Benefits of VDI

VDI Case StudyLarge scale systems migrationOrganization of 220 professional office employeesFive primary groups of users in three offices End-users require access to internally-delivered applications while travelingComplex and poorly performing VPN solutionInconsistent end-user access and experience Geographically distributed office locations

VDI Case StudyLarge scale systems migrationZero client technology permits pre-staging end-user equipment

VDI technology permits new systems to be brought fully online while old systems remain in-use

Centralized management of end-user hardware permits knife edge go-live process

Single point of management allows existing IT staff to more thoroughly manage a higher density of end-users.

VDI Case StudyLarge scale systems migration

END-USER DEVICE(S)INFO & CONFIGVDI Case StudyRegulated DataHealthcare provider with 14 physicians and 43 support staff

Geographically dispersed offices with central IT staff

Personnel that dont have a single assigned computer.

Required access to legacy EMR systems

Need to access sizeable data files that are subject to HIPPA and HITECH regulation

Limited IT staff. Theyre unable to support office technology systems

Regular audits are a strain to existing staff. Mix of fixed and mobile technology presents audit challenge.

VDI Case StudyRegulated DataCentralized access to a managed Virtual Desktop using fixed or mobile technology.

Server-powered desktops that provide superior resources than traditional machines

Ability to increase Physician workload by removing dictation and data re-entry into eHR / EMR system.

Eliminate inconsistent performance for Physicians and Staff alike between offices

Improved workflow; Physicians can securely access eHR / EMR at home.

No Regulated Data leaves the organization

Audit-friendly single entry point access logging provided for regulators

VDI Case StudyMobile sales forceOrganization with multiple sales people that travel to customers offices

Backoffice sales support staff process orders on a delay

Need for electronic data capture and electronic signatures

Core applications not touch, tablet, or mobile enabled

VDI Case StudyMobile Sales PeopleUsing VDI, key applications are able to be delivered to any device

Centralized retention of captured data (photos) permits backoffice staff to work in conjunction in real-time with field sales staff

Native human interface abstraction permits touchscreen interface with key applications

Secure access to key applications using fixed and mobile devices provides greater flexibility

SummaryVDI is gaining rapid adoption in SMB and midmarket organizations

Cost to implement continues to steadily decline

Automated deployment of virtual desktops is a reality

VDI enables BYOD to be easily realized

An immense variety of client options are available

Questions?More Information?

Lawrence Crucianalcruciana@corp-infotech.com

2424 North Davidson St.Suite 111Charlotte, NC 28205

704.392.3031DESKTOP VIRTUALIZATIONALWAYS ON, ALWAYS AVAILABLEDEMONSTRATION

Three Scenarios

Office Worker: Centrally managed, zero footprint desktop

Mobile Worker: Need access to corporate data and applications securely while away from the office

Highly Mobile Worker / BYOD: Needs access to non-native corporate applications and data across devicesVDI Demonstration

DESKTOP VIRTUALIZATIONBRINGING THE CLOUD INTO REACH

CORPORATE INFORMATION TECHNOLOGIES

2424 North Davidson St.Suite 111Charlotte, NC 28205

704.392.3031