VDI Performance Assurance With Monitoring and Testing
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Assuring VDI Performance
How to Combine Testing and Monitoring
Solutions to Deliver High-Performing Virtual Desktops
Presenters:
Mark Plettenberg | PM | Login VSISrinivas Ramanathan | CEO | eG Innovations
Holger Schulze | VP Marketing | eG Innovations
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• The VDI Dilemma: performance & user experience
• Login VSI for performance testing
• eG Innovations for performance monitoring and reporting
• The value of an integrated solution: Login VSI & eG Innovations
Topics for Today
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Live Audience Poll
“What is Your Biggest VDI Performance Management Challenge?”
• User experience issues
• Lack of visibility across virtualized environment
• Slow & complex problem diagnosis
• Predicting the performance impact of change
• Performance testing during VDI test & deployment stages
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The VDI Dilemma: Performance & User
Experience
Mark PlettenbergProduct ManagerLogin [email protected]
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VDI - The User Perspective
User
User Perspective
“I start my device, log on,
and expect the same experience I had with my physical
desktop environment.”
How hard can it be?
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Profile Server
Network
VDI – The Admin Perspective
User
Virtual Desktopson VMs
Connection Broker
vCenter
Active Directory
on ESX
Oracle License Server
ProvisioningServer
SAN
Switch
ComplexityVirtual machines, connection broker, profile server, provisioning server
… a lot of opportunities for things to go wrong & impact the user experience!
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VDI Introduces New Dependencies
Excessive disk reads by the MS Access Application of one user slows down the performance for other users.
Virtual infrastructures introduce new dependencies that must be discovered and used for effective management.
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Infrastructure Triage is a Hot Potato!
End UserLAN
Admin
Desktopadmin
Server admin
VMware admin
Domain admin
ERP Admin Sys admin ApplicationAdmin
The serveris working
OK
No othercomplaints
All lights Are green
We don’t see anything
wrong
Database Admin
“My application is
slow!”
VMs are lightly loaded
EverythingIs OK
Not ourproblem
Looks fine Not mine
either
Talk tothe other
guys
VDI Service Manager
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Desktop Virtualization Performance Pain
50% of all desktopvirtualisation projectsstall or fail for 2 reasons: 1) Unacceptable End
User Performance 2) Cost Overruns
“Traditional management tools and desktop assessments fail to deliver VDI performance, user acceptance and scalability.”
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Downtime is … Extremely Expensive
Downtime can jeopardize virtualization projects, if not managed properly.
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Design / Re-
Design
Test & Deploy
Manage &
Operate
The VDI Deployment Cycle
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Address 2 Key Operational VDI Challenges
How do we validate & predict performance of a complex
technology stack while change is constant?
Only with load testing will you be able to predict the impact of change on any level, hardware & software
Until recently, load testing VDI was considered complicated, labor-
intensive and expensive
Login VSI: VDI Load Testing
Made Simple.
How do we monitor user experience in a complex technology stack
where change is constant?
Only end - to - end monitoring will give true insight in the user
experience
Typically, end- to -end user experience monitoring was
considered fragmented, complex and incomplete
EG-innovations: User Experience Monitoring
Made simpleStorage
Server
Hypervisor
OS
Anti Virus
Printing
Application Management
Application Virtualization
Windows Profile
AD & Policies
Desktop Broker
Remoting Protocol
Network (WAN/LAN)
Authentication
Client
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Address 2 Key Operational VDI Challenges
How do we validate & predict performance of a complex
technology stack while change is constant?
Only with load testing will you be able to predict the impact of change on any level, hardware & software
Until recently, load testing VDI was considered complicated, labor-
intensive and expensive
Login VSI: VDI Load Testing
Made Simple.
How do we monitor user experience in a complex technology stack
where change is constant?
Only end - to - end monitoring will give true insight in the
user experience
Typically, end- to -end user experience monitoring was
considered fragmented, complex and incomplete
EG-innovations: User Experience Monitoring
Made simpleStorage
Server
Hypervisor
OS
Anti Virus
Printing
Application Management
Application Virtualization
Windows Profile
AD & Policies
Desktop Broker
Remoting Protocol
Network (WAN/LAN)
Authentication
Client
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Address 2 Key Operational VDI Challenges
How do we validate & predict performance of a complex
technology stack while change is constant?
Only with load testing will you be able to predict the impact of change on any level, hardware & software
Until recently, load testing VDI was considered complicated, labor-
intensive and expensive
Login VSI: VDI Load Testing
Made Simple.
How do we monitor user experience in a complex technology stack
where change is constant?
Only end - to - end monitoring will give true insight in the
user experience
Typically, end- to -end user experience monitoring was
considered fragmented, complex and incomplete
EG-innovations: User Experience Monitoring
Made simpleStorage
Server
Hypervisor
OS
Anti Virus
Printing
Application Management
Application Virtualization
Windows Profile
AD & Policies
Desktop Broker
Remoting Protocol
Network (WAN/LAN)
Authentication
Client
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Address 2 Key Operational VDI Challenges
How do we validate & predict performance of a complex
technology stack while change is constant?
Only with load testing will you be able to predict the impact of change on any level, hardware & software
Until recently, load testing VDI was considered complicated, labor-
intensive and expensive
Login VSI: VDI Load Testing
Made Simple.
How do we monitor user experience in a complex technology stack
where change is constant?
Only end - to - end monitoring will give true insight in the user
experience
Typically, end- to -end user experience monitoring was
considered fragmented, complex and incomplete
EG-innovations: User Experience Monitoring
Made simpleStorage
Server
Hypervisor
OS
Anti Virus
Printing
Application Management
Application Virtualization
Windows Profile
AD & Policies
Desktop Broker
Remoting Protocol
Network (WAN/LAN)
Authentication
Client
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Address 2 Key Operational VDI Challenges
How do we validate & predict performance of a complex
technology stack while change is constant?
Only with load testing will you be able to predict the impact of change on any level, hardware & software
Until recently, load testing VDI was considered complicated, labor-
intensive and expensive
Login VSI: VDI Load Testing
Made Simple.
How do we monitor user experience in a complex technology stack
where change is constant?
Only end - to - end monitoring will give true insight in the user
experience
Typically, end- to -end user experience monitoring was
considered fragmented, complex and incomplete
EG-innovations: User Experience Monitoring
Made simpleStorage
Server
Hypervisor
OS
Anti Virus
Printing
Application Management
Application Virtualization
Windows Profile
AD & Policies
Desktop Broker
Remoting Protocol
Network (WAN/LAN)
Authentication
Client
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Address 2 Key Operational VDI Challenges
How do we validate & predict performance of a complex
technology stack while change is constant?
Only with load testing will you be able to predict the impact of change on any level, hardware & software
Until recently, load testing VDI was considered complicated, labor-
intensive and expensive
Login VSI: VDI Load Testing
Made Simple.
How do we monitor user experience in a complex
technology stack where change is constant?
Only end - to - end monitoring will give true insight in the user
experience
Typically, end- to -end user experience monitoring was
considered fragmented, complex and incomplete
EG-innovations: User Experience Monitoring
Made simpleStorage
Server
Hypervisor
OS
Anti Virus
Printing
Application Management
Application Virtualization
Windows Profile
AD & Policies
Desktop Broker
Remoting Protocol
Network (WAN/LAN)
Authentication
Client
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Address 2 Key Operational VDI Challenges
How do we validate & predict performance of a complex
technology stack while change is constant?
Only with load testing will you be able to predict the impact of change on any level, hardware & software
Until recently, load testing VDI was considered complicated, labor-
intensive and expensive
Login VSI: VDI Load Testing
Made Simple.
How do we monitor user experience in a complex
technology stack where change is constant?
Only end-to-end monitoring will give true insight in the user
experience
Typically, end- to -end user experience monitoring was
considered fragmented, complex and incomplete
EG-innovations: User Experience Monitoring
Made simpleStorage
Server
Hypervisor
OS
Anti Virus
Printing
Application Management
Application Virtualization
Windows Profile
AD & Policies
Desktop Broker
Remoting Protocol
Network (WAN/LAN)
Authentication
Client
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Address 2 Key Operational VDI Challenges
How do we validate & predict performance of a complex
technology stack while change is constant?
Only with load testing will you be able to predict the impact of change on any level, hardware & software
Until recently, load testing VDI was considered complicated, labor-
intensive and expensive
Login VSI: VDI Load Testing
Made Simple.
How do we monitor user experience in a complex
technology stack where change is constant?
Only end-to-end monitoring will give true insight in the user
experience
Typically, end-to-end user experience monitoring was
considered fragmented, complex and incomplete
EG-innovations: User Experience Monitoring
Made simpleStorage
Server
Hypervisor
OS
Anti Virus
Printing
Application Management
Application Virtualization
Windows Profile
AD & Policies
Desktop Broker
Remoting Protocol
Network (WAN/LAN)
Authentication
Client
![Page 21: VDI Performance Assurance With Monitoring and Testing](https://reader031.fdocuments.us/reader031/viewer/2022013101/5561debdd8b42af10c8b46c7/html5/thumbnails/21.jpg)
Address 2 Key Operational VDI Challenges
How do we validate & predict performance of a complex
technology stack while change is constant?
Only with load testing will you be able to predict the impact of change on any level, hardware & software
Until recently, load testing VDI was considered complicated, labor-
intensive and expensive
Login VSI: VDI Load Testing
Made Simple.
How do we monitor user experience in a complex
technology stack where change is constant?
Only end-to-end monitoring will give true insight in the user
experience
Typically, end-to-end user experience monitoring was
considered fragmented, complex and incomplete
eG Innovations: User Experience Monitoring
Made SimpleStorage
Server
Hypervisor
OS
Anti Virus
Printing
Application Management
Application Virtualization
Windows Profile
AD & Policies
Desktop Broker
Remoting Protocol
Network (WAN/LAN)
Authentication
Client
![Page 22: VDI Performance Assurance With Monitoring and Testing](https://reader031.fdocuments.us/reader031/viewer/2022013101/5561debdd8b42af10c8b46c7/html5/thumbnails/22.jpg)
Address 2 Key Operational VDI Challenges
How do we validate & predict performance of a complex
technology stack while change is constant?
Only with load testing will you be able to predict the impact of change on any level, hardware & software
Until recently, load testing VDI was considered complicated, labor-
intensive and expensive
Login VSI: VDI Load Testing
Made Simple
How do we monitor user experience in a complex
technology stack where change is constant?
Only end-to-end monitoring will give true insight in the user
experience
Typically, end-to-end user experience monitoring was
considered fragmented, complex and incomplete
eG Innovations: User Experience Monitoring
Made Simple
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End-to-end UXMonitoring tool
to gatherSystem & Application
performance/usage data
Login VSI AnalyzerVSIbase & VSImax
to gatherPerformance & Scalability data
Simulated Usersin
Off-time production, or test environment
Performance Load Testing
PerformanceAssessment/Monitoring
Real Usersin
Live productionenvironment
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• Login VSI measures performance of system using virtual users to guarantee best performance before real users log on to production systems
• Monitoring is measuring state of system and user experience over time in production, involving real time users
Stay out of trouble!
Change
PerformanceTest
Production
Monitoring
Notpassed
Notpassed
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Design / Re-
Design
Test & Deploy
Manage &
Operate
Introducing Login VSI
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• Very complicated– Setting up infrastructure components
– Large scale test scalability issues
– Configuring workloads
– Test execution
– Analyzing data
• Time consuming
• Expensive
Traditional testing tools
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• Turn-Key Load Test for VDI & SBC
• Industry Standard
• Hypervisor/Broker/Protocol/OS/Office independent
• Out-of-the-box workloads: light, medium, heavy
• Easy to customize: add you own applications
• VSImax: make comparisons easy
Used by: Citrix, Microsoft, Dell, HP, Cisco, VCE, EMC, Intel, Panologic, Atlantis, Fujitsu, Virsto, Hitachi, Datacore, McAfee, CSC, FusionIO, Unidesk
Login VSI
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1. Find a VDI environment
2. Download Login VSI & activate license (5 minutes)
3. Execute Login VSI Data Server (5 minutes)
4. Create Test User Accounts (5 minutes)
5. Configure Launchers (5 minutes)
6. Configure Desktops (0 - ?)
7. Select workload and configure test scenario (5 minutes)
8. Run Test (48 minutes)
9. Analyze Results (5 minutes)
Login VSI in 2 hours
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VSImax Office 2010
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VSImax Office 2013
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Login VSI Customers
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Login VSI
• Your assurance for a good performance and happy users
• Out of the box: up and running within few hours– no scripting and easy to adapt
• Platform independent– honest, unbiased results
• Industry standard– recognized by leading technology vendors
Download Free Trail now with EVENT code: EGVSI2013
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Design / Re-
Design
Test & Deploy
Manage &
Operate
Introducing eG Innovations
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A Familiar Scenario
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Profile Server
Network
Where is the Root-Cause?
User
Virtual Desktopson VMs
Connection Broker
vCenter
Active Directory
on ESX
Oracle License Server
ProvisioningServer
SAN
Switch
What is the root cause of the service problem?Network? VMware? AD? SQL? Broker? Storage? Profile
Server?
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VDI Management Today
Profile Server
Network
User Virtual Desktopson VMs
Connection Broker
vCenter
Active Directory
on ESX
Oracle License Server
ProvisioningServer
SAN
Switch
Isolated Management Tools
A single failure can bring down the entire service – but where is the root cause?
Each VDI element has its own dedicated management tool, but the service owner has no correlated performance visibility across the VDI environment.
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The Result of Fragmented Visibility
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Virtual Desktop Management = Virtual Server Management
VDI – New Challenges, New Solutions
• Virtual Server Management Solutions …
– Monitor the Virtualization platform only – not the connection brokers, storage, network, profile servers, terminal servers, …
– Track VMs and not users
• No way to map a user to a VM
• Workload of VM dependent on who is logged in
– Monitors a desktop from the outside (black box!)
• No understanding of what is happening inside the desktop
• What applications are running?
• Is high CPU usage because of load or a faulting application?
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eG Enterprise: VDI Service Manager
Identify & resolve problems preemptively,
before users call!
Network? Database?
Application?
VMware?Connection Broker?Profile Server?
The eG Service Manager is a General Practitioner for your VDI.
eG Enterprise Manager
VDI Service Owner
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Live Solution Tour: eG Enterprise
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The eG Universal Monitor
• A single agent license for Microsoft, Linux, Sun Solaris, HPUX,IBM AIX, VMware, Tru64
• A single price, regardless of OS or server configuration - 2, 4, 8, 16 CPUs
• A single agent for monitoring any application
• A single price to manage multiple applications on the same server
• Auto-upgradeable
• Agentless monitoring option
• 100% web-based – HTTP/HTTPS
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Next Steps
Free Trialhttp://www.eginnovations.com/freetrial
Send an [email protected]
Call Us+1 (866) 526 6700
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Load Testing and Performance Monitoring:
Combining Forces
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Normal Test
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eG Innovations Alarms & Overview
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Add Anti-Virus Solution: No Tuning
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eG Innovations Alarms & Overview
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eG Innovations Alarms & Overview
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eG Innovations Alarms & Overview per VM
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eG Innovations Alarms & Overview per VM
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eG Innovations Alarms & Overview per VM
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Top Process Consuming CPU
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CONCLUSION
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Design / Re-
Design
Test & Deploy
Manage &
Operate
Combined Solution for Load Testing & Performance Monitoring
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ROI of The Combined Solution
• Reduce downtime• Increase application availability• Boost user experience
Boost User Satisfaction
& Productivity
• Simplify, automate & accelerate diagnosis & troubleshooting
• Optimize staffing levels & reduce OPEX
Reduce IT Support
Cost & Complexity
• Increase hardware utilization • Leverage investment in
software• Right-size & optimize
infrastructure
Reduce Infrastructure Cost
& Avoid Cost Overruns
• Accelerate deployments & rollout
• Reduce risk, deliver successful projects & peace of mind
Deliver Projectson Time, on
Budget, on Target
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• For eG Innovations Users – “Go Test Promotion”
– Free one month Login VSI Pro license
– Free one hour workshop how to use Login VSI
– 20% discount on Login VSI licenses when purchased in 2013
• For Login VSI Users – “Go Monitor Promotion”
– Free one month eG Innovations “Pro” license
– Free one hour workshop how to use eG Innovations
– 20% discount on eG Innovations licenses when purchased in 2013
• For New Users – Your Choice:
– Pick your option; start with a “Go Test” or “Go Monitor” promotions
– You want both at the same time? Call us.
Joint Promotions
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Next Steps & Contact Details
http://www.loginvsi.com
Phone (US): +1 (408 ) 562 6160 Phone (NL): +31 20 342 0280
Download Free Trail now with EVENT code: EGVSI2013
http://www.eginnovations.com
Phone (US): +1 (866) 526 6700
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Q&A