VDA 6, Part 2

VDA Quality Management in automotive industryQM System Audit, Volume 6, Part 2 “Services” / 2nd edition 2004

Motivation and benefits

As early as 1997, a workgroup of the VDA Technical Group

“Quality Control in Automotive Industry” elaborated this

specific standard for services around automotive industry,

which is unique world-wide, based on ISO 9001/9002,

9004-1/2 with the co-operation of OQS and newly de-

fined it as part of the new German quality standards in

automotive industry / Series of Documents 6.

10 years after the introduction of the standard, it may be

stated that the endeavours of the German automotive in-

dustry have thus led to the introduction of a standard that

is unique world-wide. This also helped to close the gap

between the automobile manufacturer and the end custo-

mer. Furthermore, VDA 6.2 makes it possible to demons-

trate compliance with automotive requirements in areas

in which no certification acc. to ISO/TS 16949 is possible

at the moment. Organizations directly concerned by this

include business firms, forwarding companies, consulting

companies and maintenance companies.

The document VDA 6.2 basically is a German automotive

standard for which there is no alternative world-wide. For

example, many German automobile manufacturers review

the quality capability of their direct contracting parties and

business firms on this basis.

Certification acc. to VDA 6.2 always is a supplement

based on certification acc. to ISO 9001:2008. Among

other things, the new assessment method considers pos-

sible residual risks. Therefore, VDA 6.2 helps to make ex-

pressive statements about the quality of the management

system (method based on measurement).

Objectives

n measurement of the efficiency of the organization and

its partial areas

n strategic business planning and its implementation on

the basis of concrete business plans

n optimized improvement process

n secured project management

n secured service provision processes

n sustainable optimization of the customer-supplier re-

lationship

n optimizing customer satisfaction

Target groups

n service providers around automotive industry, e.g. for-

warding companies, merchants, engineering, main-

tenance companies, consultants

Criteria

Guidelines of VDA 6, Part 2

The document VDA 6.2 is a technical standard. Like all

VDA Standards, it is no standard in the traditional sense

of the term. It was originally developed while considering

the requirements of ISO 9001:1994 and ISO 9004:1994.

In its current version, VDA 6.2 completely follows the

structure of ISO 9001:2008, just like ISO/TS 16949 does.

The contents of the requirements of ISO 9001:2008 have

been fully taken over. The specific additional require-

ments are inserted in separate chapters and supplements

directly after the structure of ISO 9001.

VDA 6, Part 2

In the audit, the individual processes are measured and

assessed for their efficiency. In this context, this model

speaks about five management processes and eight main

processes. These processes will be assessed according

to a new assessment key, which also considers the risk.

Thus this method based on measurement considerably

differs from ISO/TS 16949. For here the possible oppor-

tunities for improvement are shown objectively.

Important additional requirements of VDA 6.1 as compar-

ed to ISO 9001:2008 include:

n strategic short-term, medium-term and long-term

business planning

n considering possible risks

n higher requirements placed on marketing and sales

n identifying the satisfaction of customers and emplo-

yees (motivation)

Accreditation

Quality Austria Training, Certification and Evaluation

GmbH has been accredited for VDA 6.1 by VDA/QMC

since 12/1996. For VDA 6.2 and for VDA 6.4, Quality Aus-

tria Training, Certification and Evaluation GmbH has been

accredited since 03/1999. For each standard, Quality

Austria Training, Certification and Evaluation GmbH is the

first Austrian certification body to be accredited by VDA.

Other relevant standards

various VDA Volumes and the manufacturers’ specifica-

tions, ISO 9001:2008, TS 16949:2009

Quality Austria introduces itself

Quality Austria Training, Certification and Evaluation GmbH

is your competence partner for Integrated Management

Systems in the fields of Quality, Environment and Safety

and Industry Standards as well as Business Excellence.

The services provided by Quality Austria range from trai-

nings in the field of international management trends and

techniques via certification of management systems accor-

ding to international standards and regulations and natio-

nal guidelines and directives and assessments acc. to the

EFQM Excellence Model to awarding the Austria Quality

Seal. The Austrian Excellence Award will be presented

to Austrian organisations in cooperation with the Federal

Ministry for Economic Affairs, Family and Youth. Quality

Austria is accredited by the Federal Ministry for Economic

Affairs, Family and Youth and has numerous international

registrations and accreditations.

Having more than 1.000 auditors, trainers, assessors and

technical experts, Quality Austria secures successful im-

plementation of standards and regulations within the orga-

nisations and provides sector and product specific know-

how with a very high focus on practical work. Based on the

competence network in the field of comprehensive sector

specific, technical and methodological knowledge as well

as comprehensive experience, trends will be influenced

while innovations will be interpreted and tomorrow’s requi-

rements will be co-designed actively and consistently in

corresponding bodies even on an international scale.

The close connection of Quality Austria as a national re-

presentative with the international partner organisations

IQNet, EOQ and EFQM as well as cooperation of Quality

Austria with IPC, VDA-QMC and IATF enable global know-

how to be imparted and turn the organisation into a com-

petent partner. Quality Austria cooperates with some 50

partner and member organisations. Quality Austria is a sta-

ble factor when it comes to creating valuable synergies at

the economic site of Austria.

ContactGerald Perschler

Executive Vice President

Sector Management Automotive

and Aerospace Industries

Auditor, Trainer

gerald.perschler@qualityaustria.com

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VDA 6, Part 2

Quality AustriaTraining, Certification andEvaluation GmbH

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