Value Summary Improvement Portal Overview
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Transcript of Value Summary Improvement Portal Overview
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VALUE SUMMARYImprovement Portal
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Improvement training, engagement, and reporting is traditionally managed at the local departmental level
INTRODUCTIONDisconnect and Disparities in Improvement Work
Varying QI Methodologies Inconsistent Training/Tools Challenge Spreading Beyond
Local Level Misalignment with
Organizational Goals
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Be the leading academic medical center in the country in delivering value to patients.
CALL TO ACTION
Vivian Lee, MD MBA PhD
“
”
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APPROACHSystem-wide Alignment of Improvement Work
SYSTEMIMPROVEMENTPORTAL1
Launched Jul15
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STANDARDIZED METHODOLOGY
Framework is drawn from Lean, Six Sigma, PDSA methodologies, and
generates an A3-style2 1-page project summary.
The value equation encourages improving clinical outcomes, patient experience, and efficiency in cost reduction.
Q $
S+ QUALITY SERVICE
COST
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BUILT-IN TRAINING & TOOLSImprovement training videos and helpful tips
embedded in the application support applied
learning.
On-demand access to QI training & problem-solving methods give learners information where & when it is needed.
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TRANSPARENCY
Open library to search, sort, filter, track, and report project work
throughout the organization.
Standardized process creates a familiar language for system-wide communication & spread of best practices.
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REPORTING ENGAGEMENTTeam member
identification increases collaboration & facilitates
real-time reporting to leadership.
Participating faculty are offered MOC IV credit.Identifying residents as team members aids institutions in meeting CLER reporting expectations.
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LOW COSTSOLUTION
As nearly half of US companies use Microsoft SharePoint3, the portal provides a low-cost solution to manage improvement at the system-level.
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1 YEAR RESULTSJuly 2015 – July 2016
69% Multidisciplinary
Teams*
93 Opted MOC IV Credit
55% Aligned Organizational Goal
VALUE850+
PROJECTS
*Team consists of 2 or more team member
types
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MULTIDISCIPLINARY TEAMS
603 Physicians
131 Trainees 90 APCs
387 Nurses
1302 Staff
25%Cl in ica l
Workforce
850+
SYSTEM-WIDEIMPROVEMENTS
5%
24%
52%
15%
4%
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Leader dashboards give transparency to projects involving their faculty and staff.
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REFERENCES1. University of Utah Health Care. Value Summary Brief Introduction. YouTube,
22 March 2016. https://www.youtube.com/watch?v=BZTaTd8HrVg2. Shook, John. Toyota’s Secret: The A3 Report. MIT Sloan Review, 9 March
2016. http://sloanreview.mit.edu/article/toyotas-secret-the-a3-report/.3. Miles, Doug. SharePoint 2013 Watch. N.p.: AIIM - The Global Community of
Information Professionals, 2013. PDF.
QUESTIONS?and contact information
Value Summary Program