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Value Proposal

Istanbul 2016

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TABLE OF CONTENTS

Mission, Vision, Values Page 3

Value Proposal

Page 5

Accomplishments Page 10

Discussion Page 19

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MISSION, VISION, VALUES

We are working as the solution partner of healthcare stakeholders to satisfy their needs and expectations with a special focus on transparency, accountability, performance and satisfaction.

PayersRegulatory (MOH)

Accreditational (JCI)& Other

Bodies

Providers Patients

Investor / Management

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MISSION, VISION, VALUES

We thrive to become one of the best players in the region by making difference for our clients.

Investm

ent

Manag

ement

Consulting

Health policy, laws and regulations

Public-private partnerships

Mergers and acquisitions

Physical plant development

Healthcare operations

Business technology

Supply chain

Human resources

Patient services

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VALUE PROPOSAL

By developing policies, laws and regulations we help governmental agencies meet Millenium Development Goals of the United Nations and World Health Organization.

Health financing Immunization for communicable diseasesService delivery Epidemic prone diesasesHealth workforce Neglected tropical diseasesEssential health technologies Essential medicines Road safety

Environmental health Violence

Occupational health Nutrition control

Alcohol controlNoncommunicable dieases Tobacco control

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VALUE PROPOSAL

We are one of the most experienced teams to establish physical conditions that satisfy stakeholders.

Developing business plans with feasibility and market research Actively involving at the preparation of conceptual programming, functional planning,

schematic design, design development and construction documents Managing projects throughout the construction Leading equipment planning and procurement process Implementing state of art business technology Commissioning the system

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VALUE PROPOSAL

We manage operations through management contracts, and help investors differentiate their system from the rest of providers.

Demonstrating the best value defined as absolute patient satisfaction and the highest clinical quality at the most affordable cost

Becoming the most preferred provider of the region Being the employer of choice Employing loyal staff with pride Establishing accountable, fair, transparent system with adherence to ethical codes Delivering operationally and financially sound outcomes Proving the search for excellence by acquiring Joint Commission International (JCI)

accreditation and other international quality certificates

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VALUE PROPOSAL

We provide educational and consulting services to providers through a dedicated team of seasoned professionals.

Observership programs for physicians, nurses and other clinical staff Training opportunities for administrators Nursing training services Human resources consulting services Clinical consulting services Infection control review Performance improvement review and mock surveys Risk management Operational reengineering PPP projects M&A transactions (market research, growth strategy, operational audit, risk management,

governance representation)

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VALUE PROPOSAL

Contract management, case management and claims administration are means of our assisting international patients searching for quality medical care.

Rotating affiliated physicians outside of Turkey to see patients and perform certain procedures; thus bringing tertiary care services to local sites

Referring critical patients to preferred provider organizations (PPOs) in Istanbul Providing second opinion to physicians and/or patients on clinical issues and diagnosis over

email, telephone or via teleconference Managing patients’ hospital services from beginning to end, including the assignment of

patients to right hospitals and physicians, pre-authorizing services to be received and price, reviewing patient progress at hospitals, making sure medical reports as well as client’s physicians’ authorizations are all in one place and match with the details at invoice

Auditing bills together with hospital discharge data for accuracy, fairness and appropriateness in order to avoid overutilization, fraud and abuse as well as adjusting invoices with fair pricing to save substantial amount from what had been charged

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Our team has the signature on many major projects both in Turkey and abroad (1/2).

Established Turkish Industrialists’ and Businessmen’s Association (TUSIAD) report on Healthcare Reforms in Turkey

Developed and managed Anadolu Medical Center with the exclusive affiliation of Johns Hopkins Medicine

Acquired, developed and managed BSK/Medline Hospitals, one of the major hospital chains throughout the country

Managed Medicana Health Group, one of the major hospital chains in Turkey Developed the first Health Maintenance Organization (HMO) in Turkey to assume the full

risk of insured population as the exclusive healthcare provider Conducted market research, feasibility and hospital planning services to Çorlu Vatan

Hospital in Çorlu Rendered organizational development, operational reengineering and strategic

management consulting services to İstanbul Hospital in Van Designed human resources management system at SEV Hospital in Gaziantep

ACCOMPLISHMENTS

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Our team has the signature on many major projects both in Turkey and abroad (2/2).

Conducted market research and feasibility study to develop a secondary care hospital with approximately 100 beds in Touba, Senegal

Analyzed market demand and supply on ophthalmology services in Dar Es Salam, Tanzania

Lead hospital planning, interior design and procurement management services of Hopital International de Dakar, Senegal

Developed the structure, functions and human resources team of public relations, marketing and sales department at Near East University Hospital in Cyprus

Acted as Third Party Administrator (TPA) to manage all healthcare processes as well as claims of Iraqi patients sent by the Ministry of Health of Iraq

Rotated Turkish physicians, nurses and allied health professionals to see patients, perform certain procedures, train professionals and manage processes outside of Turkey including Azerbaycan, Iraq and Tatarstan

ACCOMPLISHMENTS

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Special Merit Award by Healthcare Design, USA

ACCOMPLISHMENTS

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Award for Excellence by ULI

ACCOMPLISHMENTS

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ISO 9001:2000, ISO 14001, OHSAS 18001 Certification, First in Turkey

ACCOMPLISHMENTS

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Best Performance on JCI Accreditation

ACCOMPLISHMENTS

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Best Supply Management Application In the World by Pyxis

ACCOMPLISHMENTS

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Best Healthcare Services Website Award by Golden Web

ACCOMPLISHMENTS

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ACCOMPLISHMENTS

National and International Recognitions

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For questions you may have, please do not hesitate to contact us @

Medforum Healthcare ServicesEbulula Mardin Caddesi No:16Maya Meridyen İş Merkezi Kat:2Akatlar 34355 Beşiktaş İstanbul TurkeyT: +90 212 283 86 86E: info@medforum.com.tr

DISCUSSION