Value of Project Management
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Orlando Moreno, “Quantifying theOrlando Moreno, “Quantifying theValue of Project Management”Value of Project Management”
A new PMI Publication!
Copyright 2002 Orlando A. Moreno
3
AgendaAgenda
PM/ROI SM Phase 1 Research Findings
PM/ROI SM Phase 2 Research Findings
Good PM doesn’t need to be expensive!
Because PM can add value, it can be a core competence
Copyright 2002 Orlando A. Moreno
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Benefits of Project ManagementBenefits of Project Management Increased PM Maturity Leads to:
Better Cost and Schedule Management
Less expensive PM
Improved PM/ROI
PM Cost % = $(Value of Projects Delivered)
$(Labor, IT, Consultants, etc.)
Copyright 2002 Orlando A. Moreno
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Our WorkOur Work
We assess PM Maturity using …
PM Process Maturity Model
Proprietary Assessment Tool
PM/ROI
Copyright 2002 Orlando A. Moreno
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PM Process Maturity Model PM Process Maturity Model Sustained
level 5
Managedlevel 3
Integratedlevel 4
Plannedlevel 2
Ad-hoclevel 1
Basic PM Process
Individual ProjectPlanning
Integrated Multi-ProjectPlanning and Control
Systematic ProjectPlanning and Control
Continuous PMProcess Improvement
Copyright 2002 Orlando A. Moreno
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Comprehensive Assessment ToolComprehensive Assessment Tool
General Company Information: PM Cost, staffing ratios, organizational structure, etc.
162 detailed Maturity questions regarding PM processes
Project Cost, Schedule, Quality, Scope Results (Key Performance Indicators)
Copyright 2002 Orlando A. Moreno
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Assessment Tool to evaluate your Assessment Tool to evaluate your Company’s PM Maturity in terms of…Company’s PM Maturity in terms of…
6 Project Lifecycle Phases9 PMBOK Functional Areas
CostManagement
QualityManagement
Communi-cation
Management
RiskManagement
TimeManagement
ProcurementManagement
ScopeManagement
PMBOK
HumanResource
ManagementIntegration
Project-DrivenOrganizationEnvironment
Close OutInitiate Define &Organize
Plan Track &Manage
Copyright 2002 Orlando A. Moreno
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Analyze Integrated Project Schedule
Critical path identified.
– No critical path calculation done. Each sub-project identifies critical tasks independently and sets work priorities
– Critical path based on committed milestone dates. No CPM calculation performed, or CPM used on individual sub-projects
– Key critical tasks identified through non-quantifiable means, and used to drive the critical path calculation
– Critical path calculated through integrated schedule, but only key milestone dates communicated back to sub-projects
– All critical tasks identified and indicated in each individual sub-project schedule. Critical path determined through integrated schedule
ResultsResults
(PM as an Insurance Policy)(PM as an Insurance Policy)
Copyright 2002 Orlando A. Moreno
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Higher PM Maturity Yields Higher PM Maturity Yields … Better Project Schedule Performance … Better Project Schedule Performance
0
0.2
0.4
0.6
0.8
1
1.2
1 2 3 4 5
PM Maturity
SchedulePerformanceIndex(Plan/Actual)
Where you are today
Where you want to be
SPI = 0.568 ln (PMM) + 0.224 R2 = 0.62
Copyright 2002 Orlando A. Moreno
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Higher PM Maturity also Higher PM Maturity also … Yields Better Project Cost Performance … Yields Better Project Cost Performance
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
1 2 3 4 5
PM Maturity
CostPerformance
Today
Tomorrow!
CPI = 0.691 ln (PMM) + 0.119 R2 = 0.49
Copyright 2002 Orlando A. Moreno
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Higher PM Maturity Levels Higher PM Maturity Levels …result in Lower PM …result in Lower PM
CostsCostsPM Cost = -0.0147PMM2 + 0.0869PMM - 0.0195
R2 = 0.371
0%
5%
10%
15%
20%
25%
1 2 3 4 5
PM Maturity
PM Cost
Copyright 2002 Orlando A. Moreno
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Higher PM Maturity leads to Higher PM Maturity leads to More Predictable CPI PerformanceMore Predictable CPI Performance
CPIv = 1.0411PMM-1.7514
R2 = 0.8654
0.00
0.04
0.08
0.12
0.16
0.20
1 2 3 4 5
PM Maturity
CPI Variation
N = 55
Copyright 2002 Orlando A. Moreno
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Higher PM Maturity leads to Higher PM Maturity leads to More Predictable SPI PerformanceMore Predictable SPI Performance
SPIV = 0.0604PMM2 - 0.5087PMM + 1.1404
R2 = 0.8003
0.00
0.04
0.08
0.12
0.16
0.20
1 2 3 4 5
PM Maturity
SPI Variation
N = 57
Copyright 2002 Orlando A. Moreno
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Virtuous Cycle of Project ManagementVirtuous Cycle of Project Management
PM/ROI
PM Cost (%)
Q II
Quadrant I
Q III
Q IV
High Cost, Low Return
High Cost, High Return
Low Cost, Low Return Low Cost,
High Return
IM
P R VO E ME
NT
28%
9%
Copyright 2002 Orlando A. Moreno
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Definition of a Core CompetencyDefinition of a Core Competency
1. Provide Benefit to Customers
2. Advantage Must be Sustainable
3. Continuously Improved
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1. Provide Benefit to Customers
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1. Customer Benefit1. Customer Benefit
Perceivable Benefit or Value Proposition
Reduced PM Cost Ratios (Quadrant IV) Reduced Project Duration (Early Mover or Fast
Follower Advantage) Smoother and/or Greater Project Throughput Conformance with Project Scope
Copyright 2002 Orlando A. Moreno
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1. Customer Benefit1. Customer Benefit
Company A B C
PM Cost (%)
4.0% 4.3% 22%
PM/ROI 32% 18% 32%
Quadrant LC-HR LC-LR HC-HR
IT Project Management
Company A Has the Highest PM/ROI at the Lowest Cost to the Customer
Copyright 2002 Orlando A. Moreno
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1. Customer Benefit1. Customer Benefit
Company A D
Customer Performance Requirements
99% 88%
Customer-Directed Changes
81% 72%
Product Defect Rate
1% 20%
Quadrant LC-HR HC-HR
Company A Higher Level of Quality
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2. Advantage Must Be Sustainable
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Increased PMM:
Better Cost and Schedule Performance (CPI and SPI).
Decreased Variation on CPI and SPI Performance (CPI and SPI).
Increased PMM Leads to More Repeatable Results
2. Sustainability2. Sustainability
Cost Performance Index = CPI = Actual Cost
Planned Budget
Schedule Performance Index = SPI = Actual DurationPlanned Duration
Copyright 2002 Orlando A. Moreno
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2. Sustainability2. Sustainability
1 42 3 5
CPI & SPI
PM Maturity
0.32
0.16
0.00
CPI:
8 Companies
51 Projects
y = 0.1443x2-0.7095x-0.9274
r2 = 0.1939
SPI:
9 Companies
54 Projects
y = 0.3027x2-2.1675x-3.9532
r2 = 0.7718
As PM Maturity Increases…
Va
riability
De
creas
es
Copyright 2002 Orlando A. Moreno
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3. Continuous Improvement
Copyright 2002 Orlando A. Moreno
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3. Continuous Improvement3. Continuous Improvement
…but improvement ahead of the Competition
Improvements that Customers Desire
Ubiquitous skills are not core competencies
Competencies need nurturing
The Good News: For Best Companies (Quadrant IV), Subsequent Improvements in PM are less expensive
Not Just Continuous Improvement…
Copyright 2002 Orlando A. Moreno
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3. Continuous Improvement3. Continuous Improvement
1 42 3 5PM Maturity
Incremental Cost of PM Improvement
$$$
Low Maturity
$High Maturity
Copyright 2002 Orlando A. Moreno
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3. Continuous Improvement3. Continuous ImprovementCompany E
Improved PM Maturity by 6% While Increasing PM Cost by Only 0.1%
In the Past 6 Years:
– Improved Both Cost and Schedule Performance by 10%
– Overall Project Delivery Saving of $150M+
Copyright 2002 Orlando A. Moreno
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SummarySummary
Good PM can cost less (< 10%)
Good PM can give higher CPI, SPI on average
Good PM can give more predictable CPI, SPI
Copyright 2002 Orlando A. Moreno
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SummarySummary
1. Provide Benefit to Customers.
2. Advantage Must be Sustainable.
3. Continuously Improved.
Project Management can be a Core Competency:
Copyright 2002 Orlando A. Moreno
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SummarySummary
And PM/ROI sm Assessments can
evaluate and document those benefits!
Copyright 2002 Orlando A. Moreno
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Orlando Moreno, “Quantifying the Value of Project Management”
408.656.2498408.656.2498
[email protected]@hotmail.com