Our Corporate Solutions capabilities

Value measured

Productivity

Flexibility

Speed

Efficiency

ReliabilityPrec

ision

SustainabilityInsig

ht

Provided transaction management, facility management, and lease administration services to a leading Asian financial services company and delivered total savings and cost avoidance of USD 34.9 million over seven years

Corporate SolutionsWith real estate typically being one of the top three costs in a company, having the right real estate partner is critical to business performance. Real estate strategy, well-delivered, can provide significant cost savings to a corporation. Getting it wrong can mean loss of competitive advantage, costly penalties, and adverse effects on business productivity.

Our Corporate Solutions specialists leverage extensive real estate experience and industry knowledge to drive value across the entire real estate life cycle. They are able to deliver seamlessly across a single project or multiple geographies.

Our integrated platform not only promotes greater operational efficiency and reduces delivery risk, but also creates additional value, allowing for innovation and collaboration on all assignments regardless of size. We eliminate redundant activities, excessive oversight and gaps that may occur when managing multiple providers. The outcome is greater efficiency, risk management and sustainability for our clients.

Value measured

Value measured

Our platform makes the differenceGlobal to Regional to Local We link 30,000+ professionals, in 750 locations, across 60 countries to give you one company, one experience. Our teams are backed by unbeatable infrastructure enabling them to work smarter, faster and cost effectively on behalf of our clients.

TalentOur reputation is based on the quality of our people. Recognized as being home to industry leaders and subject matter experts, our values of thought leadership, innovation and teamwork are supported by best-in-class training. They are the keys to attracting, developing and retaining exceptional people.

TechnologyOur global technology platform, OneView by Jones Lang LaSalle, provides a consolidated view of your portfolio data and performance metrics. Our platform delivers timely and accurate information into your hands and ensures efficient and consistent service delivery.

InnovationThrough our global innovation program, we employ proven practices, procedures and tools to transform service delivery. Best practices and innovations – often created in collaboration with clients – are consistently developed and then embedded as standard operating procedures.

Engineering and OperationsWe have invested in a regional network of more than 900 functional specialists that deliver engineering and technical support to all of our clients and service teams across Asia Pacific. We equip you with the deepest pool of technical skills available in the industry.

TransitionOur dedicated transition experts ensure smooth implementation of our solutions. Because change can be challenging, we focus on achieving your goals beyond transition. Whether your real estate portfolio is local, regional or global, we make adopting new practices easy and seamless.

Account TransformationOur transformation program is focused on delivering world-class real estate practices and outcomes. We apply a systematic approach to accelerating improvements in cost savings, productivity, risk management and end-user satisfaction. Through transformational change, we help you to reach your goals faster and extend competitive advantage.

Increase

Flexibility

Increase

Productivity

Alternat

ive work

place

strateg

ies

Alternat

ive work

place

strateg

ies

Locatio

n strat

egy

Energy

and su

staina

bility s

trategi

es

Occupan

cy pla

nning

Facility

managem

ent

Portfolio

strate

gy

Master p

lannin

g

Sales-le

asebac

ks

Occupan

cy pla

nning

Structure

d finan

ce

Asset sa

les an

d strat

egy

Benchm

arking

Corpora

te finan

ce

Econom

ic ince

ntives

Energy

managem

ent an

d sour

cing

Energy

and su

staina

bility s

trategi

es

Facility

managem

ent ou

tsourc

ing

Lease

audits

Master p

lannin

g

Mobile e

nginee

ring

Occupan

cy pla

nning

Orga

nizatio

nal str

ategy

and mode

ling

Portfolio

optim

ization

Proc

ess im

provem

ent/Six S

igma

Sale-lea

seback

s

Strategi

c sour

cingIntegrated Solutions

Mitigate

Risk

Critical e

nviron

ment mana

gement

Enginee

ring an

d oper

ations

Facility

managem

ent

M&A advis

ory

Finance

and a

ccount

ing se

rvices

Portfolio

strate

gy and

managem

ent

Lease

adminis

tration

Reduce costs

, free

up capital

,

support reve

nue genera

tion

Results that speak volumes#1 Corporate Real Estate Services Provider, Watkins Research Group, 2005, 2007, 2009, 2011IAOP, The Global Outsourcing 100, 2009, 2010, 2011Ethisphere, World’s Most Ethical Companies, 2008, 2009, 2010, 2011 and Ethics Inside Certification, 2009, 2010, 2011Fortune, World’s Most Admired Companies, 2008, 2009, 2011 (2008 – America’s Most Admired Companies)Asia Pacific Property Awards in association with Bloomberg Television, Best Property Consultancy in Asia Pacific and Best Property Consultancy in Australia, China, Japan, New Zealand, the Philippines and Singapore, 2011Asia Retail Congress, International Property Consultancy of the Year for Excellence in Retail, 2011 (India)Australian Standards, AS4801 Certification for Occupational Health and Safety Management Systems, Project and Development Services - Australia, 2010FMA Australia, State and Federal Government Excellence in Facilities Management, 2010Jing An District (Shanghai) Government, Green shopping mall award for “Marks & Spencer Project”, 2010Ministry of Construction, Great Wall Cup for Structure Works for “Microsoft China R&D Centre Project”, 2010 (China)Procter & Gamble, Excellence Award, 2008, 2009, 2010 and Supplier of the Year, 2008, 2009Procter & Gamble, Crystal Trophy of Appreciation, Beijing, 2009, 2010 and Best Business Partner Award, Japan, 2009Property Council of Australia, ACT Property Business of the Year, 2010Property World Awards 2010, Property Advisor of the Year – Commercial Space, Residential Space, Retail Space, Hospitality Space (India)Realty Plus Excellence Awards 2011, International Property Consultancy – Commercial & Retail (India)RFP Outstanding Individuals in Industry, Project Manager of the Year – Ada Fung, 2010RFP Outstanding Individuals in Industry, Business Development award – Ong Soo Yar, 2010 and David Brown, 2011RFP Outstanding Individuals in Industry, Corporate Facility Leader – Tushar Prbahu, 2011RFP Outstanding Individuals in Industry, Real Estate Transactions award – Eric Shek, 2011Standard Chartered Bank, Spot Award - Successful execution of relocation project, 2010 (China)Superbrands Council, Superbrand Thailand, 2010

Led a portfolio restructure across six cities for a leading technology company, including lease disposal, reinstatement project work, and staff relocations, that resulted in cost avoidance savings of approximately USD 4 million

Asset ty

pes

Busines

s park

Data ce

nter

High-tec

h cent

erLan

d

Manufac

turing

site Office

Residen

ceReta

il

Service

cente

r

Warehou

se and

distrib

ution

Infrast

ructure Hote

ls

Industry s

ectors

Automotiv

e

Aerospa

ce and

defen

se

Banking

and fi

nancia

l servic

es

Busines

s proc

ess ou

tsourc

ing

Consum

er good

sEner

gy

Governm

ent

Life sc

iences

Manufac

turing

Professi

onal se

rvices

Teleco

mmunicat

ions

Techno

logyOur professionals work with

leading organizations across a wide range of industry sectors and asset classes.

Account Management

Workplace ServicesFlexibility measured• Do you use your space in the most efficient way possible?• Can your employees be at their most productive in your

workplace?• Is your space flexible enough to accommodate changing

business needs?

Unprecedented forces are changing the way business is conducted today. Economic uncertainty, increasing M&A activity and changing labor demographics are among the many challenges facing companies.

Companies must have the flexibility needed to respond to an ever-evolving business climate. Workplace strategy can play a significant role in helping companies meet short-term and long-term objectives and, more importantly, to rapidly address changing market conditions and priorities.

Workplace services can help with:• Readiness for global economic volatility• Managing workplace change• Improving productivity• Optimizing portfolio value• Brand reinforcement• Strengthening sustainability• Improving talent attraction and retention

We apply award-winning analytics and methodologies to ensure your work environment, resources and policies improve workplace productivity. We help manage costs to the lowest possible levels, while enhancing workforce satisfaction, recruitment and retention.

Productivity measured• Can you achieve measurable performance consistently

across your portfolio?• Are best practices shared and embedded as standard

processes to drive performance?• Are you effectively managing your risks at all levels of

your portfolio?

As your single point of contact, our account managers are empowered to ensure that it is easy to do business with Jones Lang LaSalle.

Our culture and commitment is to drive value for clients by maximizing portfolio performance. We tailor a solution that suits our client’s structure, meets reporting and governance requirements and works within the agreed commercial arrangements while ensuring consistent service delivery.

Our account management professionals help you to embed performance-monitoring and processes, resource management and best practices consistently across your portfolio. This allows you freedom from day-to-day management to focus on strategy and planning.

“Jones Lang LaSalle’s dedicated account team has demonstrated its ability to effectively work with us in managing our complex portfolio in challenging markets. Their delivery of creative real estate strategies and solutions shows a clear understanding of our key business drivers. Through delivery of integrated services including transactions, project management, property and facility management and lease administration Jones Lang LaSalle enables us to optimize the performance of our portfolio in Asia Pacific.”Frances WuRegional Asset Manager, Royal Bank of Scotland

By developing hotelling and work-at-home programs, we helped a Fortune 1000 consulting firm reduce space requirements by 38%, improve employee satisfaction by 15% andsave USD 45 million in occupancy costs

Value measured

Account Manager

Client

Portfolio ManagementStrategy Transactions

Best Practices, KPI System, Aligned Interests, Experience, Single Process, Cultural Alignment, Single Technology Platform

Projects Facilities

In the dynamic markets of Asia Pacific, our ability to react quickly to opportunities gives you a competitive edge. Having the right market and portfolio information enables you to make sound decisions quickly, mitigate your risks, reduce your costs and take advantage of market opportunities. Our specialists have a wide range of experience across different industries and disciplines. They are well connected to our global network of professionals to leverage best practices and help clients maximize the value of their real estate portfolio.

Strategic Consulting• Portfolio strategy and planning• Workplace strategy• Business location advisory• Master planning• Retail consulting• Merger and acquisition due diligence and integration• Corporate real estate organization design and

process improvement

Lease Administration• Lease abstraction• Transition services• Lease Admin Lite• Database management• Lease audits and verification• Consultancy

Corporate Capital Markets• Advisory and consulting• Disposition and acquisition• Financing• Sale-leaseback structuring and execution• Structured build-to-suit programs

Transaction Management• Strategic planning • Opportunity assessments • Occupancy planning • Space acquisition and disposal • Portfolio management and reporting

“I’ve had a great experience working with the Jones Lang LaSalle Consulting team. With their strong experience in and knowledge of the Asia Pacific markets, they were able to devise innovative and practical strategies to enable us to capture saving opportunities from our portfolio.” Rick Lam Real Estate Portfolio Director, Asia Pacific, Pfizer

“At Adidas we are very happy with the global lease administration services provided by Jones Lang LaSalle. Processes are rigorous and consistent across all regions and our real estate team actively uses the OneView platform as well as the OneView Lease Administration (OVLA) database. The lease administration support and technology fulfill our requirements and meet our lease administration needs.”Doug Noonan Head of Group Corporate Real Estate, Adidas

Negotiated cost savings and avoidance of USD 2.6 million in the first year of our contract with a leading financial services company through lease renewals, incentive negotiations and sub-leasing

Precision measured• Does your real estate strategy support your overall

business objectives?• Do you know the true cost of your occupancy?• Do you have the agility to quickly respond to changing

market and economic conditions?

Our corporate clients face a myriad of challenges every day, from accommodating headcount growth without increasing costs to developing long-term occupancy plans in markets with little or no transparency.

Value measured

Portfolio Services

274M

sq ft p

ortfolio

under

transa

ction m

anagem

ent10,000

consul

ting ho

urs in

Asia Paci

fic in 2

010 63,000

leased

and o

wned sit

es mana

ged

315,00

0

people

moved o

r affec

ted in

the work

spaces

we crea

te or al

ter acr

oss Asia

Pacific

Reliability measured• Are you at risk of budget overruns and business downtime?• Can you deliver consistent, high quality projects across

various locations?• Has lack of local knowledge ever slowed

down your project timelines?Whether you are looking to fit out an office or construct a new facility, you need a partner that has the experience and knowledge to deliver to your requirements. Today, delivering a successful project goes beyond being on time, on budget and within specifications. Our Project and Development Services professionals commit to helping you identify and manage your project risks before they become costly problems. With our in-depth understanding of local cultures, regulations and business drivers, we help clients to effectively complete a wide variety of project types across industries—from corporate offices and industrial developments to campus new build and multi-site retail outlets. • Interior fit-out• Tenant improvements• Multi-site programs• Asset analysis• Move management• Capital improvements• Development management and advisory• Construction management and monitoring• Technical due diligence• Design-and-construct development

“It is very difficult to impress the Alliance Bernstein project management team but I must admit that your team managed to do just that, delivering one of the most successful projects in our extensive and quite geographically diverse international experience. Your project manager was always available, responsive and inventive, helping us resolve numerous project issues with professionalism, attention and care, always looking out for our best interests. This project was delivered on time and well under budget. Once again, I would like to thank your team and congratulate them on the work well done.”Lev GordonGlobal head of International Facility, Alliance Bernstein

USD 97.3M

cost sa

vings

and co

st avoi

dance

delive

red

for clie

nts in

Asia Paci

fic USD 13

saved

for eve

ry USD 1 s

pent in

fees in

Asia Paci

fic 482M

sq ft tr

ansact

edUSD 11

B

capital

expen

diture m

anaged

and a

dvised 52.

42M

sq ft p

rojects

managed

and a

dvised

Speed measured• Are you paying more than you should for your space?• Have you ever lost out on desired space due to

slow execution?• Is your transaction process integrated to transition

smoothly between leases?

Getting the best result from your real estate transactions is all about executing quickly and accurately. Jones Lang LaSalle has the largest transactions workforce in Asia Pacific completely focused on making sure you get the best deal possible. We combine deep local expertise and market information with global best practice to give you the competitive advantage in all negotiations.

Our Tenant Representation specialists on-the-ground make sure you secure the right space, at the right time and at the best price. We’ve been involved in some of the largest private sector transactions and we have represented more Fortune 500 companies than anyone else. You can rely on our expertise to secure your future space on the right terms.

We provide the following transaction services:• Lease acquisition and disposal• Lease renewal and rent review• Lease restructuring

“What differentiates Jones Lang LaSalle is that the team has taken the time to really understand our business and thus the guidance that they provide is focused and tailored to our requirements. This empowered advice is particularly valuable when it comes to operating across Asia’s challenging real estate markets. Specifically, partnering with Jones Lang LaSalle has allowed us, time and again, to gain important leverage when negotiating transactions both small and large across Asia Pacific.”Paul SalnikowChief Executive Officer, The Executive Centre

Value measured

Transactions Project Management

satisfaction. We drive continuous improvement by harnessing our experience and expertise to bring new ideas and market intelligence to the table.

Because we customize our model to suit your needs, we enable you to respond to changing business requirements and we give you confidence in achieving your desired outcomes by backing our ability to deliver results.

We deliver services for all property types through dedicated on-site teams backed by a regional best practices platform.

Our low-cost processing centers located throughout Asia deliver central functions such as scheduled and unscheduled maintenance, accounts payable and lease administration.

Engineering Services• HVAC• Electrical• Lifts• Plumbing• Energy• Utilities

Soft Services • Janitorial• Cleaning• Landscaping• Security

Workplace Services• Reception• Mail• Reprographics• Catering• Transport• Concierge• Archiving

Space / Occupancy Services• Minor projects• Space planning • Moves / adds / changes• Headcount tracking

“Working closely with Telstra, Jones Lang LaSalle completed the transition quickly and professionally. We now look forward to the next stage of our partnership where we aim to set a new standard for property services in the Australian corporate real estate market and add even greater value to Telstra’s business. We selected Jones Lang LaSalle because they are a global leader in corporate real estate services. Their ability to deliver global best practice into the Australian market will enable Telstra to optimize the performance of our large and complex real estate portfolio.”Vito Chiodo Director of Property, Telstra

721M

sq ft fa

cilities

under

managem

entUSD 40

B

operati

ng exp

enditur

e mana

ged 10-20%

averag

e reduc

tion in

operati

ng exp

enses

Facility Management

Value measured

Delivered facility management services for a leading global manufacturer of electronic products, which resulted in over USD 20 million of cost savings in less than four years

Efficiency measured• Are you struggling to reduce costs while still improving

end-user satisfaction?• Do you have the expertise and market intelligence required

to drive continuous improvement?• Are you able to protect your bottom line by minimizing

operational risk?

Our Integrated Facilities Management teams consistently increase the productivity of your real estate portfolio by reducing costs, minimizing risk and increasing end-user

ResearchInsight measured• Are you struggling to keep up with emerging corporate real

estate trends?• Do you have access to the latest and most accurate market

information?• Can you benchmark your real estate performance against

your industry peers?

At the core of every good real estate decision is quality data and information. We have the best intelligence and knowledge base in the business. With over 100 full-time research professionals in Asia Pacific, we are the undisputed leader for market intelligence in the real estate industry. Using our proprietary databases and indices unique to the industry, we produce forecast and trend analysis covering all sectors to give you the insight to make strategic or tactical decisions.

In addition, our specialist Corporate Research team bridges corporate trends with property market research to provide forward-looking perspectives on topics such as strategic partnerships, lease accounting changes, critical environments, scenario planning, maximizing workplace productivity, sustainability and other emerging corporate real estate outsourcing trends.

Energy and SustainabilitySustainability measured• Are you struggling to deliver on your corporate sustainability

goals?• How do you demonstrate return on investment in sustainable

initiatives?• Are you missing out on opportunities to reduce energy costs?

Energy management and sustainability programs are increasingly important to overall corporate objectives and can benefit your organization’s bottom line as much as they do our planet. Our accredited professionals draw from lessons learned worldwide to help extend your sustainability strategy and implement programs that reduce both carbon footprints and operating costs.

From environmentally-friendly procurement through to the development and certification of sustainable buildings, as well as ongoing performance management, measurement, and reporting, we can help you reap the many benefits of a sustainable real estate program.

• Strategy and planning• Base-lining and assessment• Upgrading• Certification• Sustainable operations

“ANZ is committed to environmental sustainability, and Jones Lang LaSalle provides the specialist expertise that enables us to continually improve the environmental performance of our real estate portfolio. Our partnership has helped to create a reduction in energy consumption per employee. ANZ’s goal is to better understand the social and environmental pressures on the urban environment and identify how we can help to improve urban sustainability. Jones Lang LaSalle’s support will be instrumental in helping us to achieve our sustainability goals.”Julie Dorrian Global Head of Compliance and Best Practice, ANZ Bank

650

accred

ited pro

fessio

nals 40

years o

f real e

state d

ata

USD 128M

docum

ented

energy

cost s

avings

Over 30

0

resear

chers g

lobally

, with

over 10

0

residin

g in Asia

Pacific563

,000

tons o

f green

house

gas em

ission

s cons

erved

Industry r

enowned

bienni

al Glob

al Corp

orate R

eal Esta

te Surv

ey

912,00

0,000

kWh o

f elect

ricity c

onserv

ed

Value measured

Jones Lang LaSalle pioneered the corporate real estate offering in Asia Pacific. Today our platform provides unmatched services across a single project, country or global portfolio. Our commitment to shaping our business around helping our clients improve their productivity and delivering on our promises keeps us at the forefront of our industry. Our global platform of transactions, lease administration, project and facility management services is backed by our expertise in strategic consulting, workplace and portfolio strategy to provide an end-to-end service offering.

Jones Lang LaSalle Offices

* Jones Lang LaSalle Office includes corporate, project and partner offices

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