Value Enhancement thru Optimal Organizational Development

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D E N V E R F A L L S U M M I T 2 0 1 4 Next Practices from Adobe Value Enhancement thru Optimal Organizational Development Antonio Humphreys Senior Manager Adobe www.sig.org/eval

Transcript of Value Enhancement thru Optimal Organizational Development

DE

NV

ER FALL

SU MMIT

2014

Next Practices from Adobe

Value Enhancement thru

Optimal Organizational

Development

Antonio HumphreysSenior Manager

Adobe

www.sig.org/eval

DE

NV

ER FALL

SU MMIT

2014

Evaluation How-to:

Your feedback drives

SIG Event content

By signing and

submitting your

evaluation, you are

automatically entered

into a prize drawing

Why?

Option 1: App

1. Select Schedule2. Select Schedule by Day3. Select Day4. Select Session5. Scroll to Description 6. Click on the Evaluation link

Option 2: Browser

1. Go to www.sig.org/eval2. Select Session (#WS14)

How?

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Welcome &

Adobe Overview

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Adobe Document Services

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Our Document Solutions Mission:

Reliably exchange the world’s documents for universal access, review, and approval.

Ad hoc Structured

DOCUMENT WORKFLOWS ENABLING TECHNOLOGIES

Adobe Reader Document

Services

Adobe Acrobat Adobe

EchoSign

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© 2014 Adobe Systems Incorporated. All Rights Reserved.

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Visual: ‘The New Creatives’

https://www.youtube.com/watch?v=OQrlAn_iqUY

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© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

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MONETIZE

MEASURE

MAKE

MANAGE

Adobe’s Advantage

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Visual: ‘Click, Baby, Click!’

https://www.youtube.com/watch?v=TZXUq7Pln3g&feature=kp

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Value Enhancement thru Optimal Organizational Development

Antonio Humphreys | Adobe Systems Inc.

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Organizational Development

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Factors & Variables:

• Department maturity level?

• Degree of change required?

• Current (and forecasted) business conditions?

• Political sensitivities?

• Level of talent required?

• Corporate culture’s ability and willingness to change and transform?

• Immediate vs. long-term organization needs?

LOW HIGH

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Organizational Development

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Survey:

Who has experienced an org change in their department

within…

“The only thing that is constant is change.” -Heraclitus

the past 2 years?

the past year?

the past 6 months?

“To improve is to change; to be perfect is to change often.”

-Churchill

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Organizational Development

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Keys to success:

• Don’t try to ‘boil the ocean’…prioritize!

• Tiered approach that allows sufficient time to make

clear assessments and a solid strategy

• Focus first on ‘foundational’, second on ‘evolving’,

and third on ‘elevating’

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Organizational Development

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Organization flexibility & empowerment

Job roles & responsibilities

Team training & development

Team skill-set assessment & hiring

FOUNDATIONAL

EVOLVING

ELEVATING

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Team Skill-Set Assessment and

Hiring/Rotating Best Practices

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Team Skill-Set Assessment

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Strengths Assessment:

• Review of top 5 – 10 skills

• Use tools like StrengthsFinder and SDI

• Review at individual and group levels to find both complimentary and unique

attributes

• Teams then know how to leverage each other based on core capabilities

Making it actionable:

• Assign projects based on key competencies

• Leverage key team members for specific tasks and contributions

• Focus and utilization of employee’s strengths drives engagement and

empowerment

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Hiring & Rotational Best Practices

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Based on assessments of existing team:

• Determine whether individuals are prime candidates for rotational

opportunities in other department functions or verticals

• Opportunities for continued exposure to different areas, keeps things

dynamic, and allows for job growth and expansion

• Have the opportunity to target the appropriate level and characteristics of

ideal candidate(s) for your team and department

• Helps in identifying either junior or senior level personnel

• Narrow search based on critical skill-set requirements

• Better able to justify compensation offers/packages to quality market

talent

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Team Training & Development

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Team Training & Development

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Team Training:

After Strengths Assessment, focus on mix of:

• Soft skills (i.e. emotional intelligence (EQ), presentation skills, influencing skills)

• Sourcing-specific skills (i.e. category management, negotiations)

• Technical skills (i.e. Excel, company financial analysis, TCO bid analysis)

Development Considerations:

• Build on ‘foundational’ learnings to evolve expertise on the team

• Don’t over train. Personnel will get ‘training burn-out’ if too much training is

scheduled.

• Use mix of virtual and face-to-face training (group interactions are key to help with

understanding of the content)

• Align with functional leadership traits to develop ‘top talent’

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Analysis of Job Roles & Responsibilities

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Job Analysis

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Level and Role Analysis:

• Need for consistency of functional roles/levels and associated skill-sets

(i.e. Finance vs. Procurement vs. Supply Chain vs. Operations)

• Inconsistency can cause confusion for both managers and employees

• Creation of specific job descriptions and associated responsibilities/accountabilities

• Clarity to personnel regarding career path and what’s required to elevate themselves

• Benchmark with peer functions and companies to ensure competitiveness with:

• Titles (i.e. Analyst or Specialist vs. Category Manager)

• Compensation (i.e. market-specific salary, bonuses, stock grants, other benefits)

• Partner with Human Resources to perform market compensation assessments

• Need to ensure pay bands for specific roles are up-to-date and market competitive

• Clarify and delineate roles/responsibilities with other functional partners (i.e. Legal, Finance,

Audit)

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Organization Flexibility & Empowerment

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Organization Flexibility & Empowerment

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When at mature and group ‘performing’ stage:

• Micromanagement is not required (becomes more of a

‘pull model’ for management engagement)

• Can offer more flexible working arrangements and

environments

• Work from different regional offices

• Work remote on virtual basis

• Time schedule is flexible due to needs of the

business (i.e. regional calls at night)

• Employees are elevated, engaged, and motivated in

their work

• Ultimately, drives maximum value for the business!

Empowerment

Continual

Training

Appropriate

Role

Growth & Elevation

Strength

Self-Aware

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Wrap-Up

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Many thanks for your time

today.

QUESTIONS?

Contact Info:

Antonio Humphreys

[email protected]

408-536-3930

Adobe Systems, Inc.

345 Park Avenue

San Jose, CA 95110-2704

DE

NV

ER FALL

SU MMIT

2014

Session #WS14

Value Enhancement thru Optimal Organizational

Development: Next Practices from Adobe

Antonio Humphreys

Adobe408-536-3930

[email protected]

Speaker: