Value-based payments research study - Availity 2014
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PROVIDER ATTITUDES TOWARD VALUE-BASED PAYMENTS An Availity research study
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WHAT’S INSIDE A little bit about Availity
The health care reimbursement landscape
What we learned:
Current and expected adoption levels Administrative and operational challenges Attitudes toward outcomes and cost savings
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FIRST, A QUICK NOTE ON WHY WE DO WHAT WE DO.
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— Physician News Digest
The physician billing cycle is one of the most, if not THE MOST COMPLICATED REVENUE CYCLE in American business today.
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WE CAN HELP. Availity simplifies the business of health care with tools that help you get paid faster, with fewer headaches.
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We help you build a healthier business with better tools: A free Web Portal
An all-payer Advanced Clearinghouse
A powerful Revenue Cycle Management suite
A smarter Patient Access solution
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WE’VE HELPED A LOT OF PEOPLE
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PUBLISHED RESEARCH Because you need trusted, timely information to develop strategic plans that advance your business, Availity conducts and publishes research on key issues at the intersection of health care and technology.
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NOW THAT WE’RE ACQUAINTED…
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THE REIMBURSEMENT LANDSCAPE
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REIMBURSEMENT IS CHANGING
Most providers participate in at least one value-based payment model.
• 360+ Medicare ACOs1
• 207 private ACOs2
• + other VBP programs: patient-centered medical home, pay-for-performance and payment-for-coordination.
Meanwhile, revenue is at risk from other market shifts.
• Patient payments are increasing through high-deductible plan membership growth
• Health insurance exchange business is up.
1 The Brookings Institution web site, Year One Results from Medicare Shared Savings Program: What it Means Going Forward, February 7, 2014 2 Leavitt Partners, Geographic Distribution of ACO Covered Lives, December 2013
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PROVIDER IMPACT
Provider challenges: • Increased operational and
administrative complexities • Managing alongside fee-for-
service models • Workflow integration
Downstream effects: • Operational uncertainty • Inability to accurately forecast
revenue • Sustainable and efficient
growth in value-based payment models may be hindered
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Earlier Availity research revealed what was necessary for value-based models to work 1. Limit or eliminate labor-intensive processes. 2. Automation is key
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WHAT’S THE EXPERIENCE NOW?
Availity wanted to gauge current provider experiences, attitudes and concerns regarding value-based payments.
That required us to understand: • Revenue sources and experience • Adoption and growth trends • Attitudes toward value-based payment models • Challenges and barriers to adoption
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SO WE ASKED HEALTH CARE PROFESSIONALS
Web-based surveys were completed by a representative sample
324 practice-based professionals
• Primary care providers • Specialists
216 facility-based professionals
• Mix of hospital and system sizes
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THE RESEARCH
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KEY FINDING #1 Provider engagement in value-based payments exceeds growth expectations, increasing the already high pressure on operations and staff.
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GROWTH EXCEEDS EXPECTATIONS
75% of providers participate in one or more value-based payment model
25% agree that value-based payment models make it easy to understand, track and project revenue
80% say they need additional staff and time to manage value-based payment models
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KEY FINDING #2 Attitudes toward value-based payment models are mixed, reflecting uncertainties and provider concerns.
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UNCERTAINTIES AND CONCERNS
30% of providers believe that value-based payments offer enough reward for the risk 50%
agree that value-based payment models will positively affect health outcomes and cost
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KEY FINDING #3 Despite the uncertainties, and while value-based payments represent only a small percentage of current revenue, providers anticipate strong growth.
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20% of provider revenue currently comes from value-based models 60%
believe value-based payments of some type will become the dominant model
SIGNIFICANT GROWTH IS EXPECTED OVER THE NEXT 3 YEARS
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KEY FINDING #4 Sustainable growth requires a focus on—and resolution of— data concerns, staff acceptance issues and operational integration problems.
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LOOKING AHEAD
60% of providers believe value-based payments will become the dominant model
75% + of physician practices and hospitals agree that real-time information sharing will be critical for success
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ADDITIONAL HIGHLIGHTS: CHALLENGES AND ATTITUDES
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The complexity of administering these plans is likely to be costly. The unpredictability of the revenue stream is likely going to make administering some of these plans not worth the cost. - physician practice
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Organizational requirements and staffing for the various educational and oversight perspectives of managing value-based payments is a challenge. - hospital
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TOP CHALLENGES TO FUTURE USE
0 0 0 0 0 0 0 0
Data management
Practice not suited
Model structure
Potential decrease in availability of care
Cost
Implementation
Staff acceptance, resistance to change
Standardization of terms and metrics
Decreased reimbursement, increased risk
Data accuracy
Uncontrollable parameters, carecoordination
FacilityProfessional
0 10% 20% 30%
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WE ASKED PROVIDERS IF THEY AGREE THAT VALUE BASED-PAYMENT MODELS…
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0 20 40 60 80
Improve quality of care
Improve patient experience
Improve population health
Will become dominant model
Are best suited for large markets
Are best suited for largepractices/facilities
FacilityProfessional
0 20% 40% 60% 80%
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TAKE A DEEPER DIVE INTO THE RESEARCH Download a copy of this study and others at availity.com
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NEED HELP SOLVING PROBLEMS LIKE THESE? Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations.
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