Validation Kit - Local Flavor · 2012. 7. 24. · Validation Kit. Media Brochure. Give a brief...
Transcript of Validation Kit - Local Flavor · 2012. 7. 24. · Validation Kit. Media Brochure. Give a brief...
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PAPERWORK Voided check for proper payout
Review this Validation information
Post validation information andregister sticker for your staff needs
Discuss what to tell your staff about the program. Utilize the following material when discussing:
Validation Kit
Media Brochure Give a brief summary of what DoubleTakeDeals is and why your business is participating. The local Clipper Magazine® arrives as always in the mailbox. But now, the magazine unlocks the key to incredible 50% off discounts only available on this site! Typically, one will find eight DoubleTakeDeals.com offers in the magazine and on this site — sometimes more, sometimes fewer —but always something incredible in the local area. What it means to them –more business = more money for them and your business.
Validation & Certificate Information Give a brief summary about 3 options available for validation and the different types of certificates used...Discuss why it is important to validate certificates, who willbe validating certificates and when.
Use the certificates as a reminder to “up sell” Restaurants – desserts, appetizers, larger entrees Retail – additional items Service – larger spa packages, car detailing –“platinum package” These could be first time customers. Remind customers that they can only use one certificate per visit.
“Reminder” Register Sticker and Window Cling Give a brief summary about the importance of remindingcustomers that you gladly accept DoubleTakeDeals certificates!
By having your staff get excited about the campaigns, you will generate more online sales and create excitementfor your customers for your next online deal!
Online/On-Page CampaignValidation and Discussion
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Validation Options:
1. Mobile: iPhone™ App Android™ Market App
2. Phone: 1-866-509-7123
3. Website: www.DoubleTakeDeals.com/redeem
Customer Service: 1-866-509-7125 [email protected]
Sales Rep Phone_____________________
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Ifyourbusinesshaschosen to place the deal offer amount on an existing Rewards Card system, the certificate becomes a voucher at the timeofcheckout.
©July 5. 2011 DoubleTakeDeals.com
Certificate Types
VOID$40 Worth of Fine DiningPurchased by:John DoeIn a beautifully restored, nearly 100-year-old DutchColonial home, lovingly brought back to life to host IceHouse and their patrons, the restaurant features upscaledining with many homemade items and uniqueingredients. Try the Seared Scallops appetizer, withfried risotto cake, mornay sauce and watercress.If pizza strikes your fancy, try the magnificentPortabella and Caramelized Onion PIzza with goatcheese and truffle oil. Their Herb-Marinated PorkTenderloin, resting on a plate of creamy polenta, brownsage butter and vegetable is not to be missed, as well.BYOB.Certificate valid for one year. One certificate per table. Not valid on
holidays. Excludes alcohol. Where dine-in is available, limit 1 per
table, regardless of separate checks. Merchant will abide by gift
certificate state laws. No cash back. Must be used in one visit. Not
valid on tax or gratuity. Certificate cannot be combined or used in
conjunction with any other offer, coupon or promotion.
Redeemable only at:Ice House312 E Main StPalmyra , PA 17078717-838-0955Valid Starting On:6/7/2011 Expires On:5/1/2012
VOID
How to use this:Present at time of purchase/service.If you are a consumer who has purchased a certificate, do
not use either of the services listed below or you riskrendering your certificate invalid.Merchants ONLY:To redeem or verify this certificate, call1-866-509-7123 (toll-free) or visitwww.doubletakedeals.com/redeem.For merchant support, call 1-866-509-7125.
DoubleTakeDeals Support: 1-866-509-7124 • E-Mail Us: [email protected]
Legal Stuff We Have To Say:This Discount Certificate is for promotional purposes only. The merchant named above (Ice House), not DoubleTakeDeals, is the issuer of this Discount Certificate, and the Merchant is solely responsible for
redemption. This Discount Certificate cannot be (i) redeemed for cash or applied as payment to any account unless required by applicable law; (ii) used for taxes, tips, prior balances, or shipping or handling
charges; (iii) used for alcoholic beverages except at the Merchant's sole discretion; (iv) combined with any other coupons, discounts, or promotions except at the Merchant's sole discretion; or (v) copied or
duplicated (any such copies or duplicates are null and void). The Merchant has the right to substitute goods or services of equal or greater value. Your use of this Discount Certificate is subject to the
DoubleTakeDeals Terms of Service at www.DoubleTakeDeals.comThis Discount Certificate Expires On: 5/1/2012. This Discount Certificate is null and void if not redeemed by the Expiration Date, meaning that you cannot receive a refund of the amount that you paid for the
Discount Certificate or of the amount for which the Discount Certificate could have been redeemed at the Merchant prior to the Expiration Date, unless applicable state law prohibits the expiration of your
Payment, in which case only the Value will expire on the Expiration Date.
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Value: $40.00 For: John Doe$40 Worth of Fine DiningIn a beautifully restored, nearly 100-year-old Dutch Colonial home, lovingly brought back to life to host Ice House and their
patrons, the restaurant features upscale dining with many homemade items and unique ingredients. Try the Seared Scallops
appetizer, with fried risotto cake, mornay sauce and watercress.If pizza strikes your fancy, try the magnificent Portabella and Caramelized Onion PIzza with goat cheese and truffle oil. Their
Herb-Marinated Pork Tenderloin, resting on a plate of creamy polenta, brown sage butter and vegetable is not to be missed, as
well. BYOB.
Purchased by:John Doe Redeemable only at:Ice House312 E Main StPalmyra , PA 17078717-838-0955
Valid Starting On:6/7/2011Expires On:5/1/2012
Certificate valid for one year. One certificate per table. Not valid on
holidays. Excludes alcohol. Where dine-in is available, limit 1 per table,
regardless of separate checks. Merchant will abide by gift certificate state
laws. No cash back. Must be used in one visit. Not valid on tax or
gratuity. Certificate cannot be combined or used in conjunction with any
other offer, coupon or promotion.
VOIDHow to use this:Present at time of purchase/service.Merchants ONLY:To redeem or verify this certificate, call
1-866-509-7123 (toll-free) or visitwww.doubletakedeals.com/redeem. If you are aconsumer who has purchased a certificate, do not use
either of these services or you risk rendering yourcertificate invalid.For merchant support, call 1-866-509-7125.
Support: 1-866-509-7124 • E-Mail Us: [email protected]
Legal Stuff We Have To Say:This Discount Certificate is for promotional purposes only. The merchant named above (Ice House), not DoubleTakeDeals, is the issuer of this Discount Certificate, and the Merchant is solely
responsible for redemption. This Discount Certificate cannot be (i) redeemed for cash or applied as payment to any account unless required by applicable law; (ii) used for taxes, tips, prior
balances, or shipping or handling charges; (iii) used for alcoholic beverages except at the Merchant's sole discretion; (iv) combined with any other coupons, discounts, or promotions except at
the Merchant's sole discretion; or (v) copied or duplicated (any such copies or duplicates are null and void). The Merchant has the right to substitute goods or services of equal or greater value.
Your use of this Discount Certificate is subject to the DoubleTakeDeals Terms of Service at www.DoubleTakeDeals.com
This Discount Certificate Expires On: 5/1/2012. This Discount Certificate is null and void if not redeemed by the Expiration Date, meaning that you cannot receive a refund of the amount that
you paid for the Discount Certificate or of the amount for which the Discount Certificate could have been redeemed at the Merchant prior to the Expiration Date, unless applicable state law
prohibits the expiration of your Payment, in which case only the Value will expire on the Expiration Date.
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How are Reports Received? So Easy! Each day that your deal is “live” on the site, you receive
anemailthatincludeslinkstoyourreportandformatoptions.What Reports are Available? 1. Certificates sold to date 2. Certificates sold on the day prior to the emailWhat Information is Included?
Deal/Certificate Information: 1.Dealbusinessnameandlocation(s) 2.Dealoptiontitle(s)anddealexpirationdate 3. Certificate number, recipient name, value and offer 4.Totalforcertificatessoldtodate 5. Refund information (per certificate, if applicable)
Redemption Information (when using available validation options):
1.Totalforcertificatesredeemedtodate 2.Redeemed/unredeemedfield 3.Totalpurchase:dollaramountattimeofredemption(optional)What Formats are Available?
1.Print-ready:AcrobatPDF 2.Data/spreadsheet:MicrosoftExcelfilecapabilityto
transfer report data into your own POS system or
simply to have the ability to sort and store your data
Why are There Different Types of Printed Certificates?
Purchaserseitherkeepthedealcertificatetousepersonally,ortheychoosetogivethedealasagift.
Eachofthesescenarioscreatesadifferentkindofcertificatetoprint.What are the Parts of a Certificate? Thetwotypesofcertificatesthatyouwillbepresentedhavethe
same information, just in different places on the actual printout.
A.Certificatenumber B.Purchaser/certificateholder’sname C.Fineprint
need to add or change who receives reporting emails?call: 1-866-509-7125email:
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Reports On Demand1
Adobe PDF printout
Whetheryouneedaquickoverviewofallcertificates soldoryourequiredetaileddatatosortandanalyze,we can provide your reporting at your fingertips.
Gettoknowthecertificatetypesandthedetailsascustomersbring
them in for redemption. Share this information with your staff so
that they can become pros at processing your deal!
Deal Certificate Printout SampleGifted Certificate Printout SampleAny Suggestions on aSuccessful Process? •Goodcommunicationwithyourstaff.Make
sure that all of your staff is aware that the certificates are accepted at the business and how to process. •Stayorganized.Evenifyouhavemultiple
stations in your business, have a central location for the certificates redeemed. •Validateeachcertificateasitisredeemed.
By immediately validating each certificate as it is presented, you will always maintain securerealtimetrackingofyourredemptions
Is There any OptionOther Than the Printed Certificates? Absolutely.Wearecontinuingtolookateach new trend to ensure that all opportunities will be available! Rewards Card Programs are a perfectfitwhenlookingforanalternativeway of processing, especially if you have multiple locationsordozensofcheckoutstations. Contact us about using your existing system.
Rewards Card Printout Sample
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Validation/Redemption Options
Certificate Types
Reports On Demand
Android is a trademark of Google Inc.
iPhone is a trademark of Apple Inc. App Store is a service mark of Apple Inc.
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Phone: Toll-Free1-866-509-7123 1. Enter certificate number followed by # 2. Voice prompt confirms certificate value 3. Press #1 to redeem certificate 4. Voice prompt confirms redemption 5. Press #1 to continue to redeem additional certificates, or hang up to end the call
Benefits: •Anyphonewithkeypad •Mobileandlandline •Quick/easy,24/7
Online Keypad www.DoubleTakeDeals.com/redeem 1. Enter certificate number. Press “Continue” 2.Submitpre-discountamount(optional)orpress“Skip” 3. Review deal details 4. Press “Redeem” 5. Press “OK”
Benefits: •Touchscreen capabilities •Easyuse for multiple workstations
Mobile AppDownload app from iPhone™ App Store or Android™ Market App 1.Checkcompatibility: iPhone,iPodtouch,andiPadorAndroid 2.AcquireyourIDandSecret(password): emailed in your welcome letter and daily vendor reports
Benefits: •Quicklysearch,validate,andredeemcertificates •Trackprogressofyourdealsinrealtime •Enterthepre-discounteddollaramountof eachsaletomeasuretrueprogramROI(optional) •Makeaone-touchcalltomerchantsupportCSRs
Validation/Redemption Options
Log On ScreenCertificate Review Screen 1
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We have you covered when those certificates start being
presented at your place of business! Whether you just
needaquicklookattheoveralllistofthosesold,or
requiredetailedinformationforacertaincertificate
beingpresented—wekeepyouconnected.
Track your deals in 3 easy steps!
touchscreen station
Let’stalk.CALL TODAY1-888-664-9557
Thebestwaytoreapthebenefitsofyourprogramistotrackeachcertificatesothatyour reporting reflects your progress and success as you start validating and redeeming incomingcertificates.Ourthreeoptionsmakethisprocesssoeasy!
Join Today
Save With Us
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Let’s talk. CALL TODAY1-888-664-9557
Let us pay you to advertise!
DoubleTakeDeals.com
Let us pay you!
Where print advertising meets the digital online world
Your exclusive deal direct mailed to 50,000-150,000 homes
Daily deals for local businesses reaching local consumers
No upfront-cost advertising
Online deals to your local neighborhood!Generate revenue at no risk to you!
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1187 SOLD
597SOLD
323 SOLD
474 SOLD
209 SOLD
106 SOLD
Block approx. size 2" x 2"
Half approx. size 3" x 9.75"
Full approx. size 7" x 9.75"
Cover approx. size 7" x 7"
REDEEM CERTIFICATESwww.doubletakedeals.com/redeem
1-866-509-7123
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10 DAYS PRIORTO MAIL DATE
Proof your magazine ad with your sales rep
Sign up for DoubleTakeDeals.com!Get ready to check the progress of your dealeach day- it is addicting!
Timeline of Your Deal
YOUR AD’S MAIL DATE WEEKCheck your contract copy for your mail date(s)
From your sales rep, receive copies of your ad mailing in your local magazine
Review collateral material with your staff
2 WEEKS AFTER MAIL DATEExpect a courtesy call from us to see how the validation process is working for you
Share concerns and questions at the time of your call
4 WEEKS AFTER MAIL DATE Expect a personal visit from us to schedule the next issue or other marketing needs
Review our Rewards Card Program and continued Email Programs
You will receive a daily
e-mail from us on
certificates that have
been validated
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FULL PAGE AD SAMPLE ONLINE VIEW CERTIFICATE VIEW