Valerie Ferguson151 Mulberry Drive, Milford, PA, 18337Phone: 570-534-7488 E-Mail: valferrg@gmail.com

“Caring and committed.“

Experience

The Frisky Goat Coffee House

Milford, PA April 2015 – Present

n Barista

n Responsibilities: Follow a.m. opening procedures, prepare drinks, engage with customers, operate register, clean store and workspace, stock merchandise and supplies

n Practiced my passion for preparing fantastic tea and coffee based drinks; surfaced and refined the skills I learned from my first job as a barista.

Xtra Mart Convenience Store

Milford, PA June 2013 – Present

n Cashier

n Responsibilities: Keep store clean/supplied, operate register, provide customer service, food preparation (deli position), maintain coffee bar, “date”/price merchandise, “face” sale items, prepare opening and closing shift reports

n Completed all training modules (fuel safety, tobacco sales, etc.) and developed a stronger work ethic. I receive frequent gratification from customers regarding service.

Dunkin’ Donuts

Milford and Matamoras, PA October 2012 – June 2013

n Crew member

n Responsibilities: Food/drink preparation, customer service, operate register, keep store clean/supplied, open/close store

n Gained invaluable knowledge and confidence from this job. Taught me to be more outgoing. Also learned to communicate with workers who spoke little to no English. Managed additional responsibilities during night shifts.

Broad Street Coffee House

Milford, PA June 2011 - March 2012

n Barista

n Responsibilities: Follow a.m. opening procedures, prepare drinks, engage with customers, operate register, clean store and workspace, stock merchandise and supplies, close shop for the night.

n Learned about coffees, teas, etc. and food safety. Pleasant environment; unfortunately, this local café went out of business in March of 2012.

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Education

Delaware Valley High School Class of 2012

I achieved high honor roll for three years and honor roll for one year of my high school career. In my junior year, I was inducted into the National Honor Society. Clubs and activities in which I participated include Chamber Choir, Martial Arts Club (president in senior year), Foreign Film Club, Drama Club, Stage Crew (sound operations), and GSA.

Sussex County Community College Fall 2012 – Fall 2014

I received recognition for three consecutive semesters on the Dean’s List. As a full-time student, I participated in several on-campus activities, and completed the “Road Trip” project. I earned my A.F.A. in Design on January 30th, 2015; my final GPA was 3.72. I plan to further my education to obtain a Bachelor’s degree in Environmental Science and Spanish.

Volunteer Work

Black Bear Film Festival Fall; 2011-2014

The Black Bear Film Festival, held annually in Milford PA during mid-late October, is a celebration of great films,

from the amateur level to professional. My responsibilities as a volunteer have included:

n Assisting lead volunteers as needed

n Ushering films

n Manning the merchandise table

n Directing/assisting BBFF guests

n Serving at the Gala dinner

n Setup for the Gala dinner

n Manning the popcorn table (required operating machinery)

n Monitoring the silent auction

n Selling 50/50 raffle tickets

n Manning the movie ticket booth

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(Volunteer Work - Cont’d)

Park Maintenance - National Park Service

The Delaware Water Gap Recreation Area follows the Delaware river from the border of PA all the way past Bushkill. There is a trail running between the river and route 209 called the McDade where hikers, bikers and outdoorsmen alike can be seen enjoying nature. As a Trail Steward and Volunteer, my duties for preserving this trail include:

n Removing trash

n Clearing obstructions

n Informing the rangers of anything suspicious or of invasive species sightings

n Providing information to trail-goers, as well as distributing maps and bike safety pamphlets

n Maintaining a safe, healthy trail for plants and animals alike

Additional Experience

Fall Leadership Conference at Stony Acres Fall 2014

This event - extended to me through my college - took place at the Stony Acres wildlife sanctuary in Marshalls Creek, PA. About 25 other students and I participated in a series of out-door activities intended to sharpen our skills in communication, problem solving and leadership. Strategy and puzzle games challenged our ability to work as a team; the challenge course, however, tested our individual skills - both mental and physical. Zip-lining, assisting riders at the bottom of the line and climbing a massive ladder swing capped our adventure. I am grateful for this valuable and enlightening experience.

Skills

n CPR certified

n Excellent customer service

n Communication - verbal and written, including Spanish

n Able to lift at least 50 lbs.

n Dedicated and goal-oriented

n Operation of espresso and coffee related machinery

n Creative and artistic, with experience in Adobe Photoshop

References available upon request.

Thank you for your consideration!