BREAKING INTO UX

that’s me

@kristinmark

WITH

THE UX CRAZIAN

UX’ing

why?@kristinmark | 2

catch-22@kristinmark | 3

You can’t get

a job

without

experience.

@kristinmark | 4

You can’t get

experience

without

a job.

@kristinmark | 5

? ! ? ? ! ?

1 UX Intern

@kristinmark | 8

Owen Hodda

Peter Caddy

Pete Johnson

Phil Walters

Ramy Doss

Remya Ramesh

Robine Stephenson

Rohan Irvine

Ruth Ellison

Sean Smith

Tim Evans

Alex Brito

Alexandra Almond

Amir Ansari

Anthony Sonego

Antonietta Bongiorno

Ashlee Riordan

Ben May

Cam Rogers

Charles-Henri Lison

Dan Maccarone

Daniel Chisholm

Ernez Dhondy

Georgie Bottomley

George Cockerill

Harriet Wakelam

Homaxi Irani

Jani Modig

Jon Deragon

Kate Goodwin

Kirsten Mann

Ligja Gill

Luke Gerner

Luke Jermy

@kristinmark | 9

34 Design Leaders

@kristinmark | 10

the right mindset

1#

@kristinmark | 11

you may be thinking…

HUH?

#softskills

@kristinmark | 14

“

@kristinmark | 15

ROBINE STEPHENSON Practice Director - Experience, Design, & Digital at 10collective

It’s an absolutely fundamental

characteristic of anyone who is

interested in this discipline to be curious & self motivated to learn.

curiouspassionate

hungry to learnopen-minded

drivenproactive

“

@kristinmark | 18

TIM EVANS Head of Design at My Local Broker

Empathy, not sympathy. Truly great

design happens when design teams

not only care but truely understand

the people using the system and the

context in which they use it.

“

@kristinmark | 19

Learn business politics, especially

at big hierarchical organisations.

Accept that you may not agree with

stakeholders, but they need to be

heard.

ANTONIETTA BONGIORNO NABLabs Human Centred Design Lead at National Australia Bank

empatheticusers business

technology

“

@kristinmark | 22

LUKE JERMY (Formerly) UX & Product Lead at WeAreDigital

Self efficacy, it’s a big thing.

Empowering yourself. And it comes

down to self empowered

communication. What we do is all about effective communication.

“

@kristinmark | 23

HARRIET WAKELAM

Director Human Centred Design at IAG

Learn to talk about the craft in

the language of others.

Be prepared to justify your design.

Articulate. Stakeholders need to

understand the process.

communicatorpresent facilitate

confidenteducate

“

@kristinmark | 26

PETER CADDY

UX Design Manager at Medibank

Have to have a desire to want to

bring people together.

“

@kristinmark | 27

AMIR ANSARI

Head of UX at DiUS

Designers are not owners of design, they’re facilitators of the design process. This includes collaborative design sessions. We’re all in this together.

“

@kristinmark | 28

KATE GOODWIN

User Experience Lead at NSW Justice / Matchbox Studio

Be humble. Don't fall in love with your ideas. Be open to constructive criticism. Learn from mistakes.

collaboratorchallenge

co-design

humble

critique

“

@kristinmark | 31

Don’t be a dickhead.

SEVERAL PEOPLE

in Melbourne

UX is in your blood and bones.

You have a voice & play nice.

You are an empathy sponge.

curious, passionate, proactive, driven, hungry to learn

present, facilitate, challenge, co-design, listen, no ego

advocate for users, business savvy, aware of constraints

@kristinmark | 32

the right mindset checklist

@kristinmark | 32

self-awareness

@kristinmark | 34

2#

“JULIE ZHUO

Product Design VP at Facebook

Self awareness means the person is reflective…

@kristinmark | 35

And when you have the self awareness you have the proactive drive to learn and get better.

Look at yourself as a product. UX yourself. Iterate… Change and pivot along the way. Keep reflecting… continue to build and grow.

PHIL WALTERS UX Manager at MYOB

@kristinmark | 36

“

If you think the job of a designer is sitting

in the corner with your headphones on

and doing what other people tell you,

then you’re wrong…

@kristinmark | 37

“ Being a designer

is a stupid job to have if you can't deal

with people.

MIKE MONTEIRO Design Director at Mule Design

Author of Design is a Job; Editor of Dear Design Student

Reflect on current status

and goals.

self-awareness

@kristinmark | 38Source: Tumblr

“GEORGIE BOTTOMLEY UX Researcher at Atlasssian & Co-Founder of LadiesThatUX

Some people learn by reading. Some people learn by talking. Others learn by doing. Work out how you learn and do that a lot… a lot, a lot, a lot.

@kristinmark | 39

“

HOMAXI IRANI Global XD Practice Lead at HeathWallace

(UX) is all around us ... pick up something that exists that you think you can improve and run with it. Identify the problem. Do some sketches. Test on friends. Sketch again, try new ideas. Prototype.”

@kristinmark | 40

self-awareness

@kristinmark | 41

Invest in

yourself.

Source: http://popkey.co/m/MYXaL-rockos+modern+life-knowledge-cartoons

“

@kristinmark | 42

KIRSTEN MANN GM of Global Design & Experience at Aconex

Be tenacious.

Continually push and drive.

“

@kristinmark | 43

WESLEY NOBLE

From “Advice from UX Heroes: 9 Golden Nuggets”

Pursue what you enjoy doing. Too many

people go along with the flow and only

take opportunities that are offered to them.

You have to get out there and make

your job happen.

Be dogged

and determined.

Source: http://memebase.cheezburger.com/

self-awareness

@kristinmark | 44

find mentors3#

@kristinmark | 47

“

@kristinmark | 48

Find people who scare you to death when they talk and ask them

to be your mentor.

HARRIET WAKELAM

Director Human Centred Design at IAG

@kristinmark | 49@kristinmark | 49

find mentors

peers

outside of industry people

seasoned designersabc

@kristinmark | 50@kristinmark | 50

find mentors

be prepared

ask thoughtful questions

stay engaged

have courage

find mentors

networkmake connec/ons

4#

@kristinmark | 52

“

@kristinmark | 53

At the end of the day, we’re all

human. Approach people at Meetups and conferences. Be proactive, don’t

be shy.

RUTH ELLISON

Principle User Experience Designer at PwC’s Digital Change Services

where to connect?

Meetups

@kristinmark | 54

Conferences

Hackathons Twitter

@kristinmark | 55

5#community

“Hang out with people that invigorate you.

ROHAN IRVINE User Experience Researcher at REA Group

@kristinmark | 56

@kristinmark | 58

new meetupbit.ly/uxuxmeetup

Self-awareness is crucial.

Looking for the right mindset.

Find mentors. (Emphasis on plural.)

Make connections.

Build your community.

@kristinmark | 60@kristinmark | 60

TL;DL — catch me up

Sketchnote by Dani Natividad

https://medium.com/@kristinmark

@kristinmark | 61

what’s next?

NAOMI EASSON * ROHAN IRVINE * WESLEY NOBLE

ERNEZ DHONDY * LUKE JERMY * KIRSTEN MANN

ROBINE STEPHENSON * LUKE GERNER * ALEX BRITO * LIGJA GILL

RON LUI * PETER CADDY * CHARLES-HENRI LISON * ASHLEE RIORDAN

CAM ROGERS * SEAN SMITH * PETE JOHNSON * ANTONIETTA BONGIORNO

RAMY DOSS * JANI MODIG * BEN MAY * AMIR ANSARI * OWEN HODDA

RUTH ELLISON * HOMAXI IRANI * GEORGIE BOTTOMLEY * ALEXANDRA ALMOND

TIM EVANS * REMYA RAMESH * DANIEL CHISHOLM

KATE GOODWIN * ANTHONY SONEGO * JON DERAGON * PHIL WALTERS

HARRIET WAKELAM * GEORGE COCKERILL * DAN MACCARONE

NIGEL QUINLAN * MIKE JENNINGS * VIA DAVID * SERGE STEFANOVIC

MIKE PHILLIPS * MELISSA CHEAH * FIDA NEGM * AMIRUL NASIR * DANI NATIVIDAD

RAPHAEL HYDE * KATHY MARK * STEPHEN MARK

thank you

thank you

@kristinmark

Questions Anyone?www.helloimkristin.com

Kristin Mark