Remote Usability Testing(with BONUS Mobile

Material)

Holly DeWolfhttp://www.hmdewolf.com

Twitter @hollymdewolf

https://www.flickr.com/photos/mipsyretro/5593568015/

So all I need is the internet and I can do

this easy peasy?

“Get the hell out of the office.”Steve Blank

Body languageEnvironmentDistractions

https://www.flickr.com/photos/x-ray_delta_one/4059707002/https://www.flickr.com/photos/jbcurio/12122763304/

Remote Usability Testing

• Pros and Cons of Meeting tools• Bonus Mobile Material

Meeting Tools

• Ease of download/install• User friendly• International dial-in• Recording• Screen sharing• Cost

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COST

Phone

👍 ☺ ?

FREE

Skype

👎 ☺

✔

Google Hangout

👎 ☺

✔ Join.me

👍 ☺ 46+ ✔

GoToMeeting

👍+ ☺ ✔

WebEx

👍 😔 ✔

Join.me Pro

👍 ☺ 46+ ✔

GoToMeeting Pro

👍 😔 17 ✔

WebEx Premium

👍 😔 $ ✔

BONUS: Mobile Material

Disclaimer: I have no personal experience with most of these methods…YET!

BONUS: Mobile Material

Unmoderated• Lookback• Userlytics• BetaFamily• UserZoom• Apptimize• Intuito

• Magitest• UXCam• UXRecorder• AppSee• And many

more…

Moderated• Desktop prototype testing• The “hug” method• Team Viewer• Streaming Unicorns

Desktop Prototype Testing

Hug Method

http://blog.mailchimp.com/remote-usability-testing-on-mobile-devices/

TeamViewer

Streaming Unicorns!?

Logistics

•Microphone and speaker check• Use headphones• Screen sharing – window placement• Distraction free• Free up bandwidth• Trouble shooting• Backup plans

Online Communication

• Greeting• Recording•Webcam• Cross talk• Team etiquette

Recruiting Online

• Craigslist• Social Media Ads• Social Media Marketing• Others?

Scheduling Tools

• User friendly• Clear time zones• Complies with data privacy laws• Flexible choices• Fits with customer’s culture and time-zone

Survey Monkey

YouCanBook.me

Scheduling tools

• YouCanBook.me• Calend.ly• ScheduleOnce• PowWow

Spell out the month. Include their time-zone and UTC

Direct link to the meeting

Friday August 29th at 8:30am Eastern (12:30 UTC)

link to join the meeting

You will need a microphone and speakers What they need to attend

join a test WebEx meeting before handLink to a test meeting

Remote Usability Testing

Holly DeWolfhttp://www.hmdewolf.com

Twitter @hollymdewolf