UX Sharing Session
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Transcript of UX Sharing Session
UXFactor Sharing Session – 29th April
“ UX Collaborative “
Why We Should Focus To Customer Experience ?
Why We Should Focus To Customer Experience
Fosters Loyalty
February 2014
Increase profit by
35%
March 2014
Increase profit by
50%April 2014
Increase profit by
90%If a user has a negative experience while engaging with our brand, even just once, chances are they won’t come back
Conclusion
Increase Customer Satisfaction
More TimeMeansMore Money( for us )
We NeedLess Resources
Source : 4 Reasons Why You Should Invest in UX –Netania Engelbertch
What UX Support ?
What UX Support?
Common Job desc collaboration
UX Pyramid
UX Collaborative
UX Collaborative Ingredients DimoPay UX Sharing Session
Respect - Great designers need to understand engineering enough to empathize with, listen to, and respond to the people who build what they design.- Great developers see value in making an app as usable as it is powerful, and they're willing to go the extra mile to make the UI a little more elegant, a little more efficient for users.
Autonomy and Sense of Belongings
Parallel Cycles ( Agile )
Culture of Empathy
Tell Stories ( Share your problem )
Let It Flow
Source : The UX Reader – Aaron Walter
Room For UX ImprovementDimoPay Product UX Brainstorm
BRAINSTORM
UI DESIGN
DEVELOPMENTQA
USER FEEDBACK
Project Brainstorm and Sketching Together
Designing UI from Sketch
Frontend and BE DevelopmentTesting Product
Get User Feedback andMake Note for Next
Improvement
LIVE PRODUCT
Why We Should Brainstorm Together ?
End Of Slide – Thank You