UX design 101

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UX Design 101 - Dustin Kirk Neustar

Transcript of UX design 101

Page 1: UX design 101

UX Design 101- Dustin Kirk

Neustar

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Part 1: Tell A Story

Part 2: Keep It Simple

Part 3: Make It Look Great

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Part 1: Tell A Story

Part 2: Keep It Simple

Part 3: Make It Look Great

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Tell A Story

Know Your Audience

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Develop User Personas

John Doe35 Years OldMaleReads PoetryEnjoys long walks at the beach.

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Consider Mental Models

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Tell A Story

Construct The Story

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Business ProfessionalArtisticNon-ProfitNews / JournalEtc…

Choose The Theme

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Business RequirementsTechnical ConstraintsMarketingCustomer ServiceSales

Gather Requirements

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What is the beginning state?What are the user goals?What’s needed for success?

Define The Plot

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BoringCasualExcitementTechnicalEtc…

Set The Tone

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Telling A Story

Storyboard

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13a

2

Map The Flows

3b

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Progressive Disclosure

1 3

2a

2b

2c

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Wireframe

1

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Sandwich Principal

good goodbad

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Part 1: Tell A Story

Part 2: Keep It Simple

Part 3: Make It Look Great

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Part 1: Tell A Story

Part 2: Keep It Simple

Part 3: Make It Look Great

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Performance Load

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Hick’s Law

Menu

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Flexibility-Usability Tradeoff

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Form Follows Function

3:00

FormFunction

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Ockham’s Razor

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Part 1: Tell A Story

Part 2: Keep It Simple

Part 3: Make It Look Great

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Part 1: Tell A Story

Part 2: Keep It Simple

Part 3: Make It Look Great

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Make It Look Great

Aesthetics

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Aesthetic Usability Effect

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Legibility

HeaderSub Header

Sub Sub Header

HeaderSub HeaderSub Sub Header

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Color Tips

Analogous Colors (side by side)

Complementary Colors (across)

Triadic Colors (equilateral triangle)

Quadratic Colors (corners of a box)

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Make It Look Great

Consistency

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White Space

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Design Patterns

Calendar Home Link Input Feedback

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Styles

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Make It Look Great

Details, Details, Details

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Color

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Gradients

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Shadows

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Borders

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Corners

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Spacing

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More Details…

Animations

Accent Colors

Icons

Transparency

Margins

Padding

Size

Placement

TimingWording Imagery

Textures

Sound

PatternsFocus

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Part 1: Tell A Story

Part 2: Keep It Simple

Part 3: Make It Look Great

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Part 1: Tell A Story

Part 2: Keep It Simple

Part 3: Make It Look Great

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UX Design 101- Dustin Kirk

Neustar

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Bonus!

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Fit’s Law

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Affordance

Push Push Pull

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Expectation Effect

Pygmalion effect

Rosenthal effect

Placebo effect

Halo effect

Hawthorne effect

Demand characteristics

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Five Hat Racks

Alphabetical

Time

Location

Continuum

Category

A, B, C, D…

1990, 1991, 1992…

(on a map)

Height, Weight, Distance…

Plant / Animal

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Hierarchy

Trees Nests Stairs

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Recognition Over Recall

Name Five US Supreme Court Justices…

Clarence ThomasJohn RobertsSonia SotomayerStephen ColbertJohn StewartSandra Day O’ConnorDavid SouterOprah Winfrey

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“Nobody asked your opinion,” said Alice.

“Nobody asked YOUR opinion,” said Alice

“Nobody asked your opinion,” said Alice

“Nobody asked your opinion,” said Alice

“Nobody asked opinion,” said Alice

“Nobody asked your opinion,” said Alice

Highlighting

Bold, Italics, Underlining

Typeface

Color

Inversing

Blinking

Outline

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Von Restorf EffectGrocery List

MilkButterCheeseSugarPenguinPolar BearOrangesCoffeeLettuceFlourLemon

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1. Strive for consistency.

2. Enable frequent users to use shortcuts.

3. Offer informative feedback.

4. Design dialog to yield closure.

5. Offer simple error handling.

6. Permit easy reversal of actions.

7. Support internal locus of control.

8. Reduce short-term memory load.

Ben ShneidermanEight Golden Rules

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1. Visibility of system status

2. Match between system and real world

3. User control and freedom (undo/redo)

4. Consistency and standards

5. Error Prevention

6. Recognition rather than recall

7. Flexibility and efficiency of use (shortcuts for experts)

8. Aesthetic and minimalist design

9. Help users recognize, diagnose, and recover from errors

10. Help and documentation

Jakob NielsenTen Usability Heuristics

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Universal Principles of DesignLidwell, Holden, Butler

Books

Don’t Make Me ThinkKrug

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UX Design 101- Dustin Kirk

Neustar