Uw Fom Products Markets

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    Products and Markets

    4/5/2013 RVS/ FoM/ Products and Markets

    http://www.unitedworld.in/index.php
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    Products and Markets

    Objectives

    To Understand

    Market and Ways in which Market can be defined

    Segmentation and approaches to market

    Segmentation

    Product Kotlers 5 levels of product benefit

    Copelandss product typology

    PLC

    Concvept of Portfolio

    Strategies: BCG Matrix, GEC Matrix, Ansoffs Matrix

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    Market

    Market- Demand and Supply sides Market Share- By volume/ by value

    Need

    Want

    Utility

    Served Market

    Market Segmentation

    Product

    Portfolio

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    Market

    Demand side- a group of actual or potential customers with similarneeds or wants

    Supply side- industry

    Market share- Measure of an organizations performance with

    regard to its ability to win and retain customers

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    Define Markets

    Definition based on product Need satisfaction or function performed

    Customer identity

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    Product market

    Product produced or sold

    Disadvantage different products may satisfy the same need or

    want; may miss identifying the threats

    Advantage: Economies of Scale

    Example: Mobile phone, electronic organizer

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    Need Satisfaction of function performed

    Relies on concept of utility -ve: very broad view, does not allow a practical approach to

    decision-making

    +ve: mass markets are possible

    Example: products that satisfy thirst water, soft drinks, juice

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    Customer Identity

    Based on common requirements of customers +ve: targeting of customers, may allow economies of scale

    -ve: Different technnologies may need to be employed, not

    economical to produce

    People who play cricket

    Example: Udipi restaurants, IPL, HBO, INOX

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    Market Segmentation

    Undifferentiated marketing Demand is homogeneous

    Example: Coca- Cola

    Differentiated marketing

    The total market has different segments, each to be treated

    separately

    Example: Commercial vehicles

    Concentrated marketing Focus on one market segment

    +ve: Specialization to satisfy the segment

    -ve: All eggs in one basket

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    Product Positioning

    How is a product or brand perceived in relation to the preferences ofsegments of the market, and in relation to competitive products

    Example: Positioning for

    Beer

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    strongWeak

    Bitter

    Sweet

    xx

    xxx

    xxxx

    xxx

    xx

    x

    Marketgap

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    Bases for Segmentation

    Distinguish one customer type from another Criteria before segmentation is done:

    Market size- identifiability of the segment-measurability of the

    segment- accessibility to the segment-buying behaviour of the

    segment

    Bases

    Demographic: age, stage of family life-cycle, gender, income,

    education

    Geographic: country, region

    Behavioural variables: brand loyalty, frequency of use, consumption

    occasion

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    Products

    Anything offered for sale

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    How value is added

    Kotlers 5 levels of Product benefit

    Core benefits

    Basic benefits

    Expected benefits

    Augmented benefits

    Potential benefits

    Discussion: Mobile phones

    At what product benefit level does competition occur?

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    Copelands Product Classification

    How to bring bring products to the market?

    Convenience goods

    Frequently purchased, low prices, low risk in purchase

    Shopping goods

    More expensive, of more interest to the customer, some risk in

    purchase , customers will shop around, promo material should

    have high info content

    Specialty goods

    Very differentiated, high levels of prestige, customers may insistonly on one brand, high levels of service required, high prices,

    restricted distribution

    Discussion: Examples?

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    Product Life Cycle (PLC)

    The Stages of the Product Life Cycle: Development

    Introduction/Launch

    Growth

    Maturity

    Saturation

    Decline

    Withdrawal

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    Sales

    Time

    Development Introduction Growth Maturity Saturation Decline

    Product Life Cycle

    PPProduct Life Cycle

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    Product Life CyclesSales

    Time

    Effects of ExtensionStrategies

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    Product Life Cycles

    Sales/Profits

    Time

    PLC and Profits

    PLC

    Losses

    Break Even

    Profits

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    Product Life Cycle

    Product Life Cycle (PLC): Each product may have a different life cycle

    PLC determines revenue earned

    Contributes to strategic marketing planning

    May help the firm to identify whena product needs support, redesign, reinvigorating,withdrawal, etc.

    May help in new product development planning

    May help in forecasting and managing cash flow

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    BCG Matrix

    4/5/2013 RVS/ FoM/ Products and Markets

    Stars Q??

    Cash CowsDogs

    Rateof

    Marke

    tGrowth

    Low

    High

    HighLow

    Relative Market Share

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    Ansoffs Matrix

    Product-Market Scenario

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    Market Penetration

    New Product

    Product Development

    Market Development

    New Market

    Existing

    Market

    Current Product

    Diversification

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    Ansoffs Matrix

    Market Penetration: increasing sales of an existing product andpenetrating the market further.

    Product Development: develop new products for the existing market.

    Market Development: sell existing products to new markets.

    Diversification: Moving away from what you are selling (your core

    activities) to providing something new e.g. Moving over from selling foods to

    selling cars.

    Consolidation: Withdrawing from particular markets, scaling back on

    operations and concentrating on its existing products in existing markets.

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    GEC Matrix