Utimaco LIMS @ OX Summit - Open-Xchange · Utimaco LIMS @ OX Summit. ... Worldwide operations: more...
Transcript of Utimaco LIMS @ OX Summit - Open-Xchange · Utimaco LIMS @ OX Summit. ... Worldwide operations: more...
Utimaco TS GmbH · Aachen, Germany · OX Summit 2017 Page 1
Utimaco TS GmbH
October 2017
Dirk Börgerding
Key Account Manager
Utimaco LIMS @ OX Summit
Utimaco TS GmbH · Aachen, Germany · OX Summit 2017 Page 2
Company Facts
Utimaco Group
▪ Founded 1983
▪ HQ in Aachen, Germany
▪ 170 employees
▪ 40 Mio € revenue (FY 15/16)
▪ Private company
▪ MBO (Oct 2013) with top-tier investors
▪ EQT Mid Market
▪ PINOVA Capital
▪ BIP Investment Partners
Utimaco TS GmbH · Aachen, Germany · OX Summit 2017 Page 3
The Data Security Company
▪ Providing high-end security solutions for more than 30 years
▪ Security cleared staff
▪ Certified products
Utimaco GmbH
Utimaco TS GmbH
Lawful Interception
Data Retention
Utimaco IS GmbH
Strong Encryption
Digital Signatures
Hardware Security
Utimaco TS GmbH · Aachen, Germany · OX Summit 2017 Page 4
Competence in Regulatory Compliance Solutions
Utimaco TS
▪ Utimaco has been providing Lawful Interception solutions since 1994
▪ Worldwide operations: more than 300 installations in 90 countries
▪ Lawful Interception and Data Retention Systems
scalable from 10 thousands to millions of subscribers
▪ Strong partnerships with leading telecom vendors
▪ Compliant to international LI standards of ETSI, 3GPP,
ANSI /ATIS, CableLabs and active member of ETSI TC LI
▪ Conform to numerous national telecommunication laws
Utimaco TS GmbH · Aachen, Germany · OX Summit 2017 Page 5
Track Record
2009 LTE Interception
2008 Umbrella LIMS
2007 WIMAX, WLAN Interception
2006 IMS & NGN Interception
2005
2004
Monitoring of Cable networks (Packetcable)
2003
2002
1998
1996
1994
1st managed LI Solution
VoIP & Push-to-Talk Interception
E-Mail Interception | ETSI Compliance
Fixed Voice & Internet Access Interception
1st OEM Version of Utimaco LIMS
1st Mobile Interception Systems in Germany
2010 Deep Packet Inspection
2011 IPv6
2012 X86 platform migration
2013 VoLTE, RCS interception
2014 LIMS 64 bit
2015 Content filtering
2017 10G High Speed DF
23 y
ears
LIM
S
Utimaco TS GmbH · Aachen, Germany · OX Summit 2017 Page 6
Worldwide Deployments
10%
Africa
25%
Asia Pacific
17%
Middle East
7%
Eastern Europe
26%
Western Europe
9%
North America
7%
South Amercia & Caribbean
Regional split of systems deployed by Utimaco
Utimaco TS GmbH · Aachen, Germany · OX Summit 2017 Page 7
Partners
Utimaco TS GmbH · Aachen, Germany · OX Summit 2017 Page 8
Solutions and Products
Utimaco TS
Data Retention (DR) Lawful Interception (LI)
offline analysis
call detail records
subscriber data
af all subscribers
realtime monitoring of
call detail records
call content
of targeted subscribers
Past Future
Utimaco TS GmbH · Aachen, Germany · OX Summit 2017 Page 9
Definition
Lawful Interception
▪ Lawful Interception (LI) refers to the legally approved surveillance of public
telecommunication services
▪ Important tool for law enforcement agencies (LEAs) around the world for
investigating and prosecuting crime and terrorism
▪ National laws commonly oblige telecom operators to support LI for public telecom
services
▪ Telecom services under surveillance are defined by national laws, e.g.
▪ Telephone calls
▪ Fax
▪ Voicemails
▪ SMS, MMS
▪ Internet access
▪ E-mails
▪ VoIP
▪ eventually also other Internet services like Instant Messaging, file sharing, etc.
Utimaco TS GmbH · Aachen, Germany · OX Summit 2017 Page 10
Regulatory Framework
Lawful Interception
Telecommunications
Lawful Interception
National Legislation International Technical Standards
National Regulations
Constitution
Telecommunications Laws
Customs and Police Laws
Code of Criminal Procedure
ETSI
ANSI, ATIS
CableLabs
3GPP
TechnologyOrganization Data protection
Utimaco TS GmbH · Aachen, Germany · OX Summit 2017 Page 11
General Requirements
Lawful Interception
Hard requirements
▪ Compliance with national laws
▪ Compliance with national technical regulations
▪ Compliance with international technical standards
▪ Transparent for users
▪ No negative impact on telecom services
▪ Highest security demands (privacy, integrity, unimpeachable results, protection against misuse,
transparent to persons under surveillance)
▪ High reliability of service (24x7)
Soft requirements
▪ Cost-efficient solution (CAPEX, OPEX)
▪ Future-proof system
▪ Technical and legal expertise
▪ Quality
▪ Timely delivery
Utimaco TS GmbH · Aachen, Germany · OX Summit 2017 Page 12
Utimaco LIMS Overview
Lawful Interception
INI: Internal Network Interface
IRI: Interception Related Information
CC: Content of Communication
x1,x2,x3: Internal Network Interfaces for LI Provisioning, IRI
and CC exchange
H1,H2,H3: Standard handover interface to the Law Enforcement
Agency for LI Provisioning, IRI and CC exchange
Utimaco TS GmbH · Aachen, Germany · OX Summit 2017 Page 13
What needs to be captured
Requirements on Email Interception
▪ Login on E-Mail system by the user (authentication)
▪ Receipt and storing of E-Mails in a mailbox by the E-Mail
system
▪ Transmissions of E-Mails by the user (send)
▪ Storing of templates or drafts by the user (save)
▪ Configuration of the mailbox concerning the communication
(e.g. Forwarding, List, Reporting Services).
Utimaco TS GmbH · Aachen, Germany · OX Summit 2017 Page 14
Steps
Typical project implementation
▪ Project implementation time
▪ Already known vendor?
▪ New vendor?
▪ Interface specification
▪ IOT
▪ Pre-config
▪ Shipment
▪ Implementation
▪ Testing
▪ Acceptance
Utimaco TS GmbH · Aachen, Germany · OX Summit 2017 Page 15
OX project
Lawful Interception
Active intercept
▪ Voice or data is
intercepted by active
network elements (e.g.
switches, routers,
servers)
Utimaco TS GmbH · Aachen, Germany · OX Summit 2017 Page 16
Interception Methods
Lawful Interception
Passive intercept
▪ Voice or data is intercepted
by a passive network
probe which is connected
to the service provider‘s
network via taps.
Utimaco TS GmbH · Aachen, Germany · OX Summit 2017 Page 17
Utimaco TS GmbH
Germanusstraße 4
52080 Aachen, Germany
Phone +49 241 1696-0
Web www.utimaco.com
E-Mail [email protected]
Copyright © 2016 – Utimaco TS GmbH
All trademarks are trademarks of the particular copyright holder.
Specifications are subject to change without notice.
Thank you for your attention!