Utah Purchasing News - Amazon S3...National implemented an image campaign with national radio spots,...

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Utah Purchasing News April 2006 http://www.napmutah.org NAPM-Utah Good News Congratulations to Robert Mooney for renewing his C.P.M./A.P.P. Certificate. Bob stated at the last meeting that he was able to meet the 84 hour requirement by regular attendance to our Pro-D and Dinner Meetings. Kudos’ to Kent Miller, Smith-MegaDiamond for achieving his A.P.P. Certification. He has passed Modules 3 and 4 and is waiting for his experience level requirements before he can apply for his C.P.M. REMEMBER, A.P.P. Candidates that you have until Feb. 2007 to get your A.P.P. Sign up for the C.P.M. Module I and II. It is the same test and as of last month, there is no A.P.P. Module I and II Test. National is upgrading their software with the testing centers around the country. No C.P.M. tests can be taken until after April 12th. Application can be made, but no actual testing can occur until the new software is installed. Announcements Noteworthy News from National The 2006 Purchasing and Supply Management theme is: “Supply Management: Maximizing Opportunities, managing Risk.” National implemented an image campaign with national radio spots, and printed advertising in Business Week and USA Today. National is encouraging the affiliates to continue to spread the image throughout the year. Here are some of the ideas they give: Contact local schools and see about opportunities to increase awareness as a career in Supply Management. Contact local business editors and offer success stories, and supply manager profiles. Contact local radio and TV stations. (Caution: choose a story of interest to the majority of your audience.) If any of our members have any other ideas on sharing the value of Purchasing and Supply Management and the contribution our profession makes, please let anyone on the board know. We are looking for fresh ideas, and new ways to make a difference in our businesses and communities. In This Issue: NAPM Utah Good News ............................ 1 Meet the Candidates ...................................2-3 President’s Message ..................................... 4 The V.P.’s Comments .................................. 5 Seminars and Spotlights ............................... 6 Pro-D ..........................................................7-9 Educational Chair ........................................ 10 Board of Director’s ............................... 11-15 Marketing Chair ................................... 16-18 Central Utah Branch Coordinator ............. 19 R.S.V.P. Salt Lake ...................................... 20 R.S.V.P. Central Utah ............................... 21 Directory of Officers ................................... 22 Affiliated with:

Transcript of Utah Purchasing News - Amazon S3...National implemented an image campaign with national radio spots,...

Page 1: Utah Purchasing News - Amazon S3...National implemented an image campaign with national radio spots, and printed advertising in Business Week and USA Today. National is encouraging

Utah Purchasing News

April 2006 http://www.napmutah.org

NAPM-Utah Good News Congratulations to Robert Mooney for renewing his C.P.M./A.P.P. Certificate. Bob stated at the last meeting that he was able to meet the 84 hour requirement by regular attendance to our Pro-D and Dinner Meetings. Kudos’ to Kent Miller, Smith-MegaDiamond for achieving his A.P.P. Certification. He has passed Modules 3 and 4 and is waiting for his experience level requirements before he can apply for his C.P.M. REMEMBER, A.P.P. Candidates that you have until Feb. 2007 to get your A.P.P. Sign up for the C.P.M. Module I and II. It is the same test and as of last month, there is no A.P.P. Module I and II Test. National is upgrading their software with the testing centers around the country. No C.P.M. tests can be taken until after April 12th. Application can be made, but no actual testing can occur until the new software is installed. Announcements Noteworthy News from National The 2006 Purchasing and Supply Management theme is: “Supply Management: Maximizing Opportunities, managing Risk.” National implemented an image campaign with national radio spots, and printed advertising in Business Week and USA Today. National is encouraging the affiliates to continue to spread the image throughout the year. Here are some of the ideas they give:

• Contact local schools and see about opportunities to increase awareness as a career in Supply Management.

• Contact local business editors and offer success stories, and supply manager profiles. • Contact local radio and TV stations. (Caution: choose a story of interest to the majority of your

audience.) If any of our members have any other ideas on sharing the value of Purchasing and Supply Management and the contribution our profession makes, please let anyone on the board know. We are looking for fresh ideas, and new ways to make a difference in our businesses and communities.

In This Issue:

NAPM Utah Good News ............................ 1

Meet the Candidates ...................................2-3

President’s Message ..................................... 4

The V.P.’s Comments .................................. 5

Seminars and Spotlights ............................... 6

Pro-D ..........................................................7-9

Educational Chair ........................................10

Board of Director’s ............................... 11-15

Marketing Chair ................................... 16-18

Central Utah Branch Coordinator .............19

R.S.V.P. Salt Lake ......................................20

R.S.V.P. Central Utah ...............................21

Directory of Officers ...................................22

Affiliated with:

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April 2006 Utah Purchasing News Page 2 Meet the Candidates: Immediate Past President: Patti Pittman

President: Jeff Palmer

Vice President Candidates: Craig Culvert, C.P.M., Buyer – Granite School District, picture not available Julia Tumanuvao, A.P.P., Senior Buyer – Wencor, picture not available

Secretary: Marge Taylor, Buyer - LDS Church, picture not available Rozelle Miller, C.P.M., Purchasing Agent – State of Utah, picture not available Treasurer: Cody Branz, Buyer – Performance Design, Inc., picture not available Lynn Weight., C.P.M. – Supervising Buyer – Smith MegaDiamond

Board of Directors: Alan Anderson, C.P.M., Purchasing Agent – Young Living, picture not available Claudine Peterson, Purchasing Agent – LDS Church, picture not available Harvey Barnhart, C.P.M., Senior Buyer – HK Systems, picture not available Continued…

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April 2006 Utah Purchasing News Page 3 Janice Christensen, C.P.M., Purchasing Agent – Utah State Office of Education, picture not available Jerilyn Midthun, A.P.P., Senior Buyer – Salt Lake City Corporation, picture not available Lee Childress, Buyer – Utah Transit Authority, picture not available Absentee Ballot can be obtained by requesting one from the Nominating Committee. Please mail your Absentee Ballots to: Bert Holfeltz, 307 “E” St., Salt Lake City, Utah 84103, or you can e-mail Bert at [email protected] or you can send you faxed absentee ballot to John Carpenter at (435) 649-7374. Voters must be current members of NAPM-Utah. Here is a sample of the ballot:

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President’s Message “Let’s Cut Costs” It seems like at one time or another, a company faces challenges and top management issues assignments to cost costs. It’s frustrating and it’s a difficult task to carry out. I found an article in the “Professional Purchasing Flyer” that I thought had some good points to consider. There are hundreds of ways to reduce costs. Most management orders everyone to cut costs by a specified percentage, while others do not indicate the amount or percentage. Neither method is satisfactory. When a certain percentage is applied, some departments will be cutting at the expense of efficiency. Sometimes the costs are so damaging to the organization that the company never really recovers. Here are some items to consider were very fat are not cut enough, and excess cost continue to plague the organization. “ Reducing cost requires careful deliberation, you’ll need to: Consider the effect of the other areas in the company, and weigh the benefits against the possible harm. For example to cut the personnel in the Purchasing Department is rarely a wise decision, because, with a proper staffing level, purchasing can do the most good to reduce cost. Purchasing activities often account for the greatest dollars expenditures, but most of the cost is not normally in the salaries and benefits of the department members. It is in the products and services purchased. Real savings are possible not by a reduction in staff, but by improving its performance by proper training. The article states, “A proper cost reduction program requires planning, analysis, and careful implementation. A measurement system needs to be included, which does not add burden, and helps reduce cost more than it adds to cost.” So, if you are in management and you are approached by upper management to reduce costs across the board, take time to analyze the risks, and loss of efficiency. Offer a plan which will show management how Purchasing can best make cost reductions, and that it’s not necessarily to reduce personnel or a cut across the board. Your staff will thank you, morale can be saved, and the company benefits with a plan for cost reduction that works. Patti Pittman C.P.M.

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Vice President’s Message Supply Management seems to be where we need more Skills and Knowledge according to our authority sources (see below). We have just celebrated Purchasing and Supply Management Month in March with much success. It used to be named just Purchasing Month. We have been asked to lead supply management and so we will! Future Events that support Supply Management: 1. April 13th Speaker - Six-Sigma: Making Data Driven Decisions 2. April 28th 1- day Seminar - Lean Purchasing 3. May 11th Effective Presentations

Jeff Palmer, C.P.M.

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Seminars April 12th, 2006, Central Utah Branch Luncheon at 11:45 A.M. Location: Provo Holiday Inn, 1460 So. University Ave., Provo, Utah.

April 13th, 2006, Professional Development Workshop at 4:30 P.M. Location: Red Lion Hotel, 161 West 600 South, Salt Lake City, Utah. April 13th, 2006, Dinner Meeting at 5:30 P.M. “Six Sigma: Making Data Driven Decisions”, presented by Bowdie Holmes – Autoliv. Location: Red Lion Hotel, 161 West 600 So., Salt Lake City, Utah. April 20th, 2006, Satellite Seminar, “Risk and change Management” April 28th, 2006, Seminar 8 A.M. to 4 P.M. “Lean Purchasing” Join ISM in Minneapolis for the 91st Annual International Supply Management Conference from May 7th through the 10th. You can read all the details on the ISM website www.ism.ws If you are planning to attend, please let Patti know, it would be nice to have NAPM-Utah members get together for an evening. Spotlight John Carpenter John Carpenter is the Purchasing Manager for "The Canyons". He has been a member of NAPM-Utah since 1994. John has recently passed Modules 3 and 4 and is working toward completing his C.P.M. Certification. Mr. Carpenter has been in the Army Engineers for 24 years. He recently retired from service. John worked for Geneva Steel for 13 years in several departments until they closed operations. John is a "Biker." He has a BMW motor cycle--the envy of many. John is an accomplished musician. He plays six instruments, including the electric organ and piano. He enjoys playing the organ for his Church. John has been married for 30 years and has six children. Shelly Black, Board Member and Marketing Chain Shelly has been a member of NAPM-Utah for five years. She has achieved her A.P.P. and C.P.M. Certification. Shelly is currently working on completing her bachelor's degree at the University of Phoenix. Shelly has been NAPM-Utah's Marketing Chair this year. She has worked hard all year developing a marketing plan for our association. Shelly was instrumental in securing a proclamation from the Governor declaring March as Purchasing and Supply Management Month. Shelly is happily married, mother of six boys, and stepmother of two girls and one boy. She is the proud grandmother of 20 grandchildren. Shelly loves music, reading, bike riding, and visits with her grandchildren. Janice Christensen, C.P.M. Janice Christensen has been employed by Utah State Office of Education for 33 years, and 25 of those years with Utah State Office of Rehabilitation. The last eight years as purchasing agent for USOE and USOR. She joined NAPM in 2002 and received her CPM March of 2003. She would like to learn more about the inner workings of NAPM and for that reason is running for Board Member.

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Letter from the Pro-D

Hello All,

Last week I was browsing through my desk, searching through stack after stack of files, papers, and a whole ton of knick-knacks, and I realized that I was wasting some serious time. I decided to bite the bullet, and went and bought a nifty little book called “Organizing for Dummies”.

I have to tell you, I’ve only had it a week, but already this book has made some basic and simple changes to the way I approach my work, my desk, and the overall organizational structure of how I do business. The first thing I learned was to stop setting things aside for later. Don’t make a stack to do “this afternoon”! Take care of it NOW.

Another nifty idea is that of PLACE ™. Read the following excerpt from the book and see for yourself:

Now is the time to put everything into place. What are your goals? Fingertip management of everything you do. What is the way to get there? Blueprint your workspace. You may not be an architect, but anyone can benefit from drawing up a floor plan to find the most productive office placement. You may discover a new way to face your desk for better concentration, hidden space for another file cabinet, or a nifty arrangement to put all your reference books within reach.

Drawing up the blueprint

One great way to organize your office is to blueprint it, to scale. Mark the windows and doors, and create furniture cutouts. Add cutouts in a different color to represent equipment.

Start playing with placement of your cutouts on your floor plan to come up with one or more schemes that put each task within easy reach.

� Purge: Get rid of all unused or ill-suited furniture and equipment. Distracting artwork can be donated or go elsewhere.

� Like with like: Line up your file cabinets. Find one spot for all your books. Create work centers for different activities by grouping together everything you need for a task.

� Access: Arrange your workspace by placing furniture and equipment in a parallel, L-shape, or U-shape layout for better fingertip management.

� A parallel layout places furniture in two lines opposite each other — most frequently a desk and a computer workstation, credenza, bookcase, or file cabinet. Parallel layouts provide a space-efficient floor plan for jobs requiring a limited number of references and resources.

� For an L-shaped layout, furniture is arranged in two perpendicular lines to create a semi-enclosed space. Instead of turning a full 180 degrees from one side to the other as in the

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parallel layout, you swivel just 90 degrees from the desk to the bookcase, cabinet, credenza, or computer.

� U-shaped puts most resources within reach. You may have a desk and computer or drafting table parallel to each other, with a bookcase or file cabinet forming the base of the U. Don't need a computer station or worktable? Put a file cabinet parallel to the desk and a bookcase at the base.

The printer should be as near the computer as possible, while the fax may be farther away. Move infrequently used equipment, reference materials, and supplies to another room. Do you have extra supplies? Return them to the supply room or cabinet.

� Contain: Put files into file cabinets and books into bookcases or credenzas. Use overhead cubicle bins for binders, computer programs, or extra stationery. Under-desk drawers can keep supplies off the countertop. Finally, make sure you have a way to contain everything — for instance, add a credenza for the books and binders currently stacked on top of your workstation.

� Evaluate: How do you feel when you walk into your office in the morning? How does your flow go in the thick of a project or stressful situation? How do you feel when you leave your office at the end of the day?

Using space effectively

Here are some more tricks of the trade to fine-tune your space once you decide on the pieces of furniture you need and arrive at a basic layout.

Use the space beneath windows by placing a desk, short bookcase, or two-drawer file cabinet there.

Windows aside, move the desk out toward the center of the room to slip a credenza, bookcase, or file cabinet behind it. However, don't face your desk to the wall. Feng shui, the ancient Asian philosophy of flow, and many a worker can vouch that this placement can wall up your thinking and make you susceptible to scares when people walk up behind you. Like you need more stress in your day?

Don't face your desk directly out the door. Suddenly every passerby becomes a pleasant distraction, which becomes a major interruption when a colleague catches your eye and decides to tell you about her weekend tennis match. Place your desk perpendicular to the door, out of view of people passing by, for the right combination of concentration and control. Take a ruler and measure your files from front to back to assess how many inches of storage space you need. Allow room (1 to 2 inches) for growth.

Allow clearance to pull out file cabinet drawers to double the cabinet's depth. Typical file cabinet dimensions are:

� Vertical: 15 inches (letter) or 18 inches (legal) wide by 21 inches to 36 inches deep.

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� Lateral: 36 inches (letter) or 42 inches (legal) wide by 18 inches deep.

Use four-drawer file cabinets to maximize your vertical space or two-drawer cabinets to provide an additional surface on which to put equipment or collate papers. The top drawer of a five-drawer model is basically only good for binders and books because the top drawer is too high to see files.

After you get your desk and file cabinets situated, add guest chairs and possibly a table to your layout, if appropriate. Got a closet in a home office? A closet is a natural place to store supplies, especially if you add built-in or freestanding shelves. Remember to put your heaviest items — reams of paper and so forth — on lower shelves or the floor. Natural light from windows provides a great mood boost, but can create glare when sunlight shines directly on a computer screen. Light placement is a particular concern if you work with art or design.

Give your interior design and the artwork on your walls the eye. Is the effect pleasant and harmonious, or distracting or distressing? A beautiful environment can bring out your best, but anything that your eye fixes on long or that you don't like can drag you down. Toss, donate, relocate, redo.

This excerpt can be found online at: http://www.dummies.com/WileyCDA/DummiesArticle/id-928.html

Thank-you,

Steve Cherecwich

Professional Development Chair

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Education Chair Terry Sueltman is Vice President of Supply Chain Management at Temple-Inland Inc. In the March 2006 Inside Supply Management Magazine, Mr. Sueltman reported that while considering potential employees for his organization he places attributes ahead of skills because he has found that certain skills can be taught much more easily than key attributes. That is my philosophy as well. The article states that supply management is a developing field that demands strong leadership. His premise is "The best people using the best processes should get the best results." If employers get the right people in place, a lot of other things will take care of themselves. Skills come from education or experience. Attributes are inherent personality and communication traits. Mr. Sueltman looks for someone who speaks clearly and concisely, someone who is confident but not arrogant, someone who listens well while engaging in the conversation. Employees should not only be a good team leader, but also a good team member. Employees should demonstrate a drive to succeed. Another attribute is that the best people want responsibility and to be made accountable for the results. They want to be heard and to be involved in major decisions. The best people want their employers to be "interested in their development, and in turn, they will thrive and benefit from constructive coaching and developmental actions." Matching important attributes to a company's corporate culture is also an important consideration. It might be beneficial to visit leading companies and participating in industry council meetings to see the quality of people who now work in supply management. These bench-marking companies ALWAYS treat people with respect, in a fair, professional way. Mr. Sueltman concludes: "Leading an organization means leading people; you cannot underestimate the importance of recognizing the best ones and then getting them on board. Do not settle for less than the best, even if it means waiting." CHERYL O. RANSOM, C.P.M., A.P.P.

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April 2006 Utah Purchasing News Page 11 Board of Directors A FEW MORE THOUGHTS FROM DR. STEPHEN R. COVEY’S THE 7 HABITS

OF HIGHLY EFFECTIVE PEOPLE by

Lynn E. Weight C.P.M.

HABIT I BE PROACTIVE

THE HABIT OF CHOICE Dr. Covey quotes from Viktor Frankl who was in the Nazi death camps during World War II. While Dr. Frankl was a prisoner, and was being tortured, he came up with this thought “When we can no longer change a situation, we are challenged to change ourselves.” Dr. Frankl’s comments and circumstances lead me to think about a young man that was hiking in Southern Utah a year or so ago and how large rock slipped and fell onto his hand and trapped him, he could not get free. He was confronted with a situation that he could not change. He had to look at a solution to his trapped hand that many could not, or would not accept. He had to cut himself free from the rock in order to save his life. I hope that none of us ever have to face a situation like this, but we all face situations that we cannot change. Our challenge is to find a solution to difficult problems by looking at them in different ways. Have you ever wondered why people who experience something very similar can come out of that experience with such a differing view of what happened or what caused it to happen? Siblings who grow up together can be so different in the way they deal with the world. Are we the product of our upbringing, our social environment, or our parents? Are we the way we are because of our heredity, our ethnic back ground? In psychology, many have debated that we are a product of society, and others have debated that it is our heredity. All of these things have played a part in getting us to where we are today. However, we need to remind ourselves from time to time that we are not the product of our circumstances, and heredity, but we are the product of our choices. In sports, it is said, it is not how many times we go down, it is how many times we get back up that counts. We cannot control the things that happen to us, but we can control how we react to what has happened. Each day, we have to deal with things or people that are not pleasant. Many times we are caught off guard by someone in the heat of a discussion, when something is said in an accusing way. Sometimes we may even be the cause of the problem because we were unable to get something done, and now we are called on the carpet. How do we behave in these circumstances? Are we quick to place the blame on someone? They say that the best defense is a great offense, are we good at that? REACTIVE PEOPLE allow outside influences such as moods, feelings, and circumstances to control their response.

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PROACTIVE PEOPLE pause to allow themselves the freedom to choose their response based on principles and desired results. How we react to an unpleasant stimulus is noted by those around us, and is a major test of our character. Who we really are shows through in these times and people are constantly watching and evaluating us. When a seemingly innocent question is directed to us, it is important that we pause before we respond. We need to ask ourselves a few questions:

1. Why is the other person so upset? 2. What are the political ramifications? 3. Is this as important to me as it is to him? 4. How will my comments be taken by the other person? 5. Do we all understand this the same way? 6. Will my response be understood or do we need to calm down first?

I am sure that many other questions come to mind depending upon the situation that you think about. Our freedom to choose proactive behavior expands, as we wisely use the space between stimulus and response. The results of a wise response will be increased influence, self-awareness, greater initiative and you will be tapping into the creative force of your life. THE CIRCLE OF INFLUENCE

I love this diagram. It represents our Circle of Control, our Circle of Influence and our Circle of Interest. The thing I like most is that we all feel our Circle of Control is bigger than it actually is.

Circle of Control

Circle of Influence

Circle of Interest

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How big is your Circle of Control? Or do we even have a Circle of Control? Many suggest that there is no such thing as a Circle of Control and that is why I have made it so small in this diagram. A very good example of our Circle of Control is holding our breath. How long can you hold your breath? Take a minute and try it. How much control do we really have over ourselves? Then think about how much control we really have over others? What many of us think of as a Circle of Control is really a Circle of Influence. Our influence with others is determined by our actions and behavior. How they see and evaluate us determines how much influence they will allow us to have. Our ability to influence others is reciprocated by how much they value us. When we focus on the things we can influence, we expand our knowledge, experience, and trustworthiness. Our ability to influence others increases because they in turn develop a greater value for us. As a result our Circle of Influence grows. CIRCLE OF INFLUENCE

REACTIVE FOCUS When we are Reactive and focus on the Circle of Interest, and not on our Circle of Influence, we have less time and energy to spend on things we can influence. Consequently, our Circle of Influence shrinks. Our knowledge, experience, and trustworthiness become smaller and people may value us less.

Circle of Control

Circle of Influence

Circle of Interest

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We need to evaluate ourselves and break any unhealthy, harmful, abusive, or unfortunate learned behaviors that cause us to be Reactive and replace those behaviors with Proactive, helpful, effective behaviors. We need to model positive behavior and pass on effective habits that strengthen and build us up to those around us. We need to use Proactive Language in our thought processes and in communicating with those that we live and work with. We can substitute negative thoughts and words with the following proactive concepts:

1. I can choose a different approach. 2. I control my own feelings. 3. I can create an effective presentation. 4. I will choose an appropriate response. 5. I choose. 6. I prefer. 7. I will.

Here are some Reactive thoughts or language that we need to guard against and replace with positive concepts:

1. There’s nothing we can do. 2. That’s just the way I am. 3. He makes me so mad. 4. They won’t allow that. 5. Do I have to do that? 6. I can’t. 7. I must. 8. If only.

Dr. Covey identifies what he calls “THE FOUR HUMAN ENDOWMENTS”:

Circle of Control

Circle of Influence

Circle of Interest

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1. Self-awareness 2. Imagination 3. Conscience 4. Independent Will

Each of us has a self-awareness that influences how we react and deal with the world around us. Each of us has an imagination to see things as they are and as we would like them to be. Each of us has a conscience that is based on the experiences of our life and the experiences of those around us. It is our beliefs. It is our principles. It is who we really are. Each of us has an independent will that allows us to evaluate all inputs. Then, based on our conscience and our principles, we can choose to stand up for what we want and believe. WE ARE FREE TO CHOOSE, BUT WE ARE ALSO RESPONSIBLE FOR OUR CHOICES. If we will remember that it is up to us, when we are dealing with a difficult situation, to stop and evaluate the stimulus and then temper our response, we will be Proactive and willing to accept responsibility for our choices. Lynn Weight, C.P.M. Marketing Chair NAPM-Utah definitely started Purchasing and Supply Management Month out with a Those of you who attended the Purchasing Month Workshop shared in a wonderful day of learning, networking, and fun. We started the day by listening to our Keynote Speaker, Herb Shields, from HCS Consulting, who spoke on the subject of “What are the Qualities of a Successful Procurement Manager?” He began by taking us on a journey back in time to see how purchasing has changed in today’s purchasing field. The 3 main areas that he touched on were: 1) Globalization 2) Commoditization 3) E-business. Herb showed the changes in purchasing methods through the years as follows: 60’s-70’s Adversarial relationships, Traveling requisitions, MRP, USA Focus, NAPA 80’s-90’s Materials Management, MRPII, Off-shore sourcing, NAPM 90’s-Today Supplier partnerships, Global sourcing, E-Purchasing, CSCMP and ISM. Herb concluded by telling us what we need to be a 21st century supply manager: 1) Continuous improvement in cycle time, cost, quality, and delivery performance.

2) Rapid product and development changes 3) Increased expectations for purchasing and supplier from management. 4) Growing reliance on suppliers as part of your process.

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During the time that Herb was speaking, some of the board members attended an appointment with Governor Jon M. Huntsman, Jr. for the signing of the Purchasing Month proclamation. It was an honor to meet with him in his office and participate in that signing. Those representing NAPM-Utah were as follows: Patti Pittman, President Julie Anderson, Immediate Past President Cheryl Ransom, Communication and Education Chair Shelley Black, Marketing Chair Bert Holfeltz, Leadership Coordinator Anna Worthington, Newsletter Editor Mary Kay Bonica, Board Member Susan Fowler, Social Chair Doug Richens, Member Those representing NIGP were as follows Mindy Bos, Public Relations Chair Greg Maynard, President

When the board returned from the proclamation signing, the break out sessions was already in progress. I chose to attend the session taught by Jim Phillips, entitled, “Listening, a Supply Manager’s Imperative.” I love to hear Jim speak and he did a wonderful job teaching us about the valuable skill of listening.

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Jim gave 10 thoughts to consider about listening:

1) We recall 50% of what we hear immediately after listening to someone talk and after two days; we remember only 25% of what we originally heard.

2) About 45% of our time is spent in activities that require listening. 3) Humans speak at a rate of around 120-150 words per minute. 4) The skill of listening has been associated with resolving workplace conflicts. 5) Listening is a highly active process of selecting and interpreting input from auditory and visual

cues. 6) Listening doesn’t always happen linearly; its processes may occur simultaneously, in rapid

succession, backwards or forwards as needed. 7) We often have preconceived conclusions or judgments about what we’re hearing. 8) It’s easy to focus on appearance, delivery, or other surface issues and not listen to the content of

the message. 9) We don’t know what to do with our spare “Brain Time.” 10) Obsessive multitasking.

Some suggestions of how to listen attentively are as follows:

1) Get over yourself, give them a solo. 2) Stop multi-tasking 3) Recap regularly 4) Use connecting words 5) Watch your body language

Five great ways to be a Bad Listener:

1) Just keep talking 2) When you’re not talking, think about what you’re going to say next 3) Interrupt frequently 4) Look away, avoid eye contact 5) Never, Ever, ask clarifying questions

And finally Jim concluded with, “Help for those who talk too much” a very enlightening workshop! During the same time frame, Herb Shields taught about, “Inventory Management with Better Inventory Turns” and Steven Cherewich taught, “Microsoft Advanced Word.” Those who attended these classes have given excellent reports as well. After the first of the breakout sessions were over, the purchasers were able to network with one another and with the suppliers who had set up booths in the foyer, while they enjoyed the refreshments that were provided. The suppliers who were represented are as follows: G3 Development, OCI Media, Krayden Inc., FlexPack, Eastern Shores, Inc., Deseret Laboratories, Corporate Express, Neutek Printing, California Packaging, Applied Industrial, Mountain Airgas. After the break was over, we returned to our classrooms and enjoyed four more wonderful sessions. Herb Shields, “Before Going Global Consider Total Supply Chain Costs”, Jim Phillips, “Learn from the Salespeople”, Steve Cherecwich, “Microsoft Advanced Excel”, and Glen Putnam, “Effective Sourcing Through Supplier Audits.”

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We then enjoyed more visits with the suppliers and each other while we waited for the dinner meeting to start. The suppliers were invited to join the purchasers for a delicious meal of ham, au gratin potatoes, and vegetables, with a salad, roll, drink and a wonderful dessert. Certificates of appreciation were presented to all of the people who conducted the workshop sessions and the keynote speakers. The Purchasing Month Proclamation was presented to NAPM-Utah President, Patti Pittman, by Shelley Black, Marketing Chair. The time was then turned over to Chris Roybal, Utah Economic Association, who spoke to us about the State of Utah Economics. If you missed this day you missed a mountain of information and a wonderful day of networking and fun! Thank you to all of you who helped make this day a success!! NAPM-Utah would like to know what your office did to celebrate Purchasing and Supply Management month. Share your ideas, pictures, and fun with us and we will post it on next month’s newsletter. You can e-mail it to me at: [email protected] Shelley Black, C.P.M. Marketing Chair

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Central Utah Branch Coordinator Hello from the Central Utah Branch, Thank you, to those of you who attended our half-a-day workshop and Supplier Fair on March 9th. It was a successful event and fairly well attended. Although, we hope more members from Central Utah will be able to attend next March 2007. Herb Shields of HCS Consulting gave a well-prepared presentation on Purchasing Skills for Career Success. Key skills in the 21st century include:

1) Strategic focus 2) Ability to utilize a global business model 3) Project management and cross functional team leadership capability. 4) Alliance-building capability, and 5) E-business competency

He asked, “Where are you now vs. where you want to be?” Jim Phillips, C.P.M., A.P.P. gave an excellent Power Point presentation on Listening: A Supply Manager’s Imperative, which he followed with a hand-out covering all that he talked about. It is an excellent reference to have on one’s desk at work or at home. Jim also covered Lessons Purchasing Professionals Can Learn from Sales People. I really liked the point about learning where the Hot Buttons are for our internal customers. He stressed being proactive and learning what your customer’s needs are, gathering information, giving timely responses, etc. We missed having our March luncheon in Provo, but we hope you’ll join us for the April luncheon where we’ll meet the NAPM-Utah candidates for the 2006-2007 year and beyond. Please see the RSVP Announcement in this month’s newsletter. See you soon! Susan Maass, A.P.P.

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RSVP For April 13, 2006 meetings

Attention: Steven Cherecwich Pro-D Chair NAPM-Utah

Please R.S.V.P. no later than 3:00 p.m. on Friday, April 7, 2006.

Company____________________________ Name(s) Attending Member Guest Pro-D Workshop Dinner (4:30) (5:30)

___________________________ ___________________________ ___________________________ ___________________________ ___________________________ Please remember that the association currently pays for the meal at one monthly meeting for Regular and Lifetime Members. In order to spend our association dues wisely, we rely on your RSVP to provide an accurate meal count to the hotel. (For Guest registrations, please check web for details).

RSVP by any of the following:

Online: http://www.napmutah.org E-Mail: [email protected] Fax: (801)954-7566 Phone: (801)954-7989 Mail: Steven Cherecwich USANA Health Services 3838 W. Parkway Blvd Salt Lake City, Utah 84120

MISSION NAPM-Utah serves as a center of excellence in the development of supply management. VISION The National Association of Purchasing Management-Utah will be recognized as a center of excellence in establishing, and promoting best-in-class professional standards of competency, ethics, education, and certification for its members. We value and seek a diverse membership, and there are no barriers to full participation in the association.

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Please plan to attend the April 2006 Luncheon of the NAPM-Utah Central Utah Branch on Wednesday, April 12th, at the Provo La Quinta Inn, 1460 S. University Avenue (exit 263).

We have invited the candidates who are running for NAPM-Utah Officer and Board Member positions to introduce themselves and share with us some of the skills they’ll bring, if elected, to their positions. Afterwards, we’ll cast our ballots for the nominees. These will be sealed and counted at the dinner meeting in SLC the following evening.

Ruby River will be catering the luncheon. You may choose either the Smothered Chicken w/Battered Fries, or the High Noon Steak w/Jacketed Baked Potato. Please indicate your choice below on your RSVP. We will start seating at 11:45 a.m., and will begin serving the entrée at noon. Please RSVP by Friday, April 7th, to Susan Maass by fax: (801) 818-4551 or by email: [email protected]. See you there! COMPANY _____ MEMBERS

Smothered Chicken: _ _

High Noon Steak: _ _

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Officers 2005-2006 Patti Pittman, C.P.M.

President Lifetime Products PO Box 160010 Clearfield, UT 84016 Phone: (801) 728-1259 [email protected]

Jeff Palmer, C.P.M. Vice-President Usana Health Sciences 3838 W Parkway Blvd Salt Lake City, UT 84120-6336 Phone: (801) 954-7448 [email protected]

Craig Calvert Secretary Granite School District 2500 S State Street Salt Lake City, UT 84115 Phone: (801) 646-4565 [email protected]

Susan Shepherd Treasurer Utah County 1932 N Main Orem, UT 84057 Phone: (801) 851-8234 [email protected]

Julie Anderson Immediate Past President Lagoon Corp. PO Box 696 Farmington, UT 84025 Phone: (801) 451-8026 [email protected]

Board of Directors 2005-2006

Mary Kay Bonica, C.P.M. Utah Transit Authority 9447 S 2100 W South Jordan, UT 84095 Phone: (801) 287-4615 [email protected]

Julia Tumanuvao Wencor West 1625 North 1100 West Springville, UT 84663 Phone: (801) 489-2015 [email protected]

Lynn Weight, C.P.M. Smith MegaDiamond 275 W 2230 W Provo, UT 84604 Phone: (801) 818-4523 [email protected]

Shelley Black, C.P.M., A.P.P. Young Living Essential Oils 3125 Executive Parkway Lehi, UT 84043-8572 Phone: (801) 465-5425 [email protected]

Gary Briggs, C.P.M. Salt Lake City School District 440 E 100 S Salt Lake City, UT 84111 Phone: (801) 578-8261 [email protected]

Susan Fowler, C.P.M. Nichols Inc. 1949 S 4250 W Salt Lake City, UT 84104 Phone: (801) 983-8761 [email protected]

Committees & Volunteers 2005-2006

Susan Maass Central Utah Branch Coordinator Smith MegaDiamond Phone: (801) 818-4524 [email protected]

Bert Holfeltz, C.P.M. Leadership Coordinator (Retired) Phone: (801)355-2114 [email protected]

Steven Cherecwich Professional Development Chair Usana Health Sciences Phone: (801) 954-7989 [email protected]

James T. Phillips, C.P.M. Board Advisor UDOT Phone: (801)965-3836 [email protected]

Eloy Gutierrez Name Badge Coordinator Lifetime Products Phone: (801) [email protected]

Tracey Stevens, C.P.M. Historian American Skiing Company Phone: (435) 615-0374 [email protected]

Bryan Hemsley, A.P.P., CPPB Web Engineer Salt Lake City Corp. Phone: (801) 535-7944 [email protected]

Dominique Bird Public Relations Coordinator Natures Sunshine Phone: (801) 342-4466 [email protected]

John Carpenter Career Services Coordinator The Canyons Phone: (435) 615-3331 [email protected]

Anna Worthington Newsletter Editor Tesoro Refining Company Phone: (801)521-4842 [email protected]

Cheryl Ransom, C.P.M., A.P.P. Communication & Education Chair Insta-Chain Inc. Phone: (801) 722-9793 [email protected]

Debbie Hefner, C.P.M. Photographer Ogden City Schools Phone: (801) 737-7311 [email protected]

Cody Branz Member Services Performance Design Inc. Phone: (801)728-1372 [email protected]

Tom Short, C.P.M. Scholarship Committee L.D.S. Church Phone: (801)240-1236 [email protected]

Ron Peterson, C.P.M. Scholarship Committee L.D.S. Church Phone: (801) [email protected]

Cathy Gillies, C.P.M. Special Events Coordinator Neways International Phone: (801)423-7484 [email protected]

Erica Ethington Roster Coordinator Utah Transit Authority Phone: (801) [email protected]

Keith Crane Librarian Parker Hannifin Corp. Phone: (801)977-5435 [email protected]

Please contact Patti Pittman at (801) 728-1259 if you are interested in a volunteer position.

Photo Release: From time to time, we use photographs taken at meetings, seminars and training courses in Newsletters, on our Website or in other promotional materials. By virtue of your attendance, you agree to the use of your likeness in such materials.

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April 3, 2006 Dear NAPM-Utah Members, At the beginning of the NAPM-Utah 2005-2006 season, a membership survey was conducted. One of the points of this survey was to find out if you were interested in having an all day seminar with a National speaker. According to the survey this point was rated high as well as the next point which said that you would be willing to pay for such a seminar. In just a few weeks, April 28, 2006, you have the opportunity to attend a NAPM-Utah seminar with a National speaker. Michael Harding, C.P.M., CPIM will be speaking on the subject of “Lean Purchasing”. This seminar will be held from 8:00 a.m. to 5:00 p.m. at the Red Lion Hotel in Salt Lake City. You will earn 8 continuing education credit hours for attendance at this seminar. To this date, only a few people have signed up for this seminar. Normally Mr. Harding charges upwards of $597.00 for this seminar. But he has discounted his price to $350.00, a savings of $247.00. Don’t miss out on this spectacular educational event! Contact Susan Shepherd at 801-851-8234 or [email protected]. You may pay by check, cash, or credit card. For additional information go to ISM website, http://www.ism.ws/shopping/seminar.cfm?ID=112&No=4396 Reserve your place for this wonderful seminar NOW! Shelley Black Marketing Chair, C.P.M., A.P.P.