USP Sanitary Monitor · 2020. 12. 7. · The USP Sanitary Monitor is a co-makership between our...

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USP Sanitary Monitor Brochure 2021 A product by

Transcript of USP Sanitary Monitor · 2020. 12. 7. · The USP Sanitary Monitor is a co-makership between our...

Page 1: USP Sanitary Monitor · 2020. 12. 7. · The USP Sanitary Monitor is a co-makership between our clients and USP. Together we decide which trends to investigate. Digitalization, is

USP Sanitary MonitorBrochure 2021

A product by

Page 2: USP Sanitary Monitor · 2020. 12. 7. · The USP Sanitary Monitor is a co-makership between our clients and USP. Together we decide which trends to investigate. Digitalization, is

RESEARCH FACTSHEET

What is happening in the Dutch sanitary

industry and why?

4 KEY TRENDS are being established:

• Digitization

• Shift from DIY towards DIFM

• Changing purchase channels

• Changing role of manufacturer

In the USP Sanitary Monitor we map out the pace in which

these developments are taking place in general and by product

category.

2021

IN-DEPTH TOPICS

Q1: E-commerce

Q3: Segmentation of the buyers

METHODOLOGY

COSTS

€ 2,750 Single report1 country/ 13 product groups

€ 6,500 Annual subscription 2 reports + additional services

Adding an additional

service to the single report

is possible.

1,775 online interviews bi-annual in

the Netherlands among consumers

Annually, 3,550 successful online

interviews distributed over the

following groups:

• 800 bathroom buyers

• 350 toilet renovators

• 2,000 product buyers

• 400 planners

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WHY THE USP SANITARY MONITOR?

UNDERSTANDING

THE CONSUMER

Our clients partner with us to implement

trends and research questions in the monitor

which they consider as need-to-know

information.

Key trends like DIY vs DIFM, changes in

DMU, orientation behaviour, customer

touchpoints, shares of purchase channels

online and offline, and many more are

shaping the market. Knowing where, how and

when these trends become relevant is key

market intelligence input for strategic

decision making.

The USP Sanitary Monitor is a co-makership

between our clients and USP. Together we

decide which trends to investigate.

Digitalization, is rapidly changing the way

consumers orientate and how they

purchase sanitary products. This trend

makes “pull marketing” much more important.

The consumer becomes more and more

decisive in the DMU. The USP Sanitary

Monitor provides key information on how

consumers orientate themselves, how

digital they are and much more.

Information which is vital for a good

marketing strategy.

Besides this, we map out trendlines and

predictions and show how the market is

changing due to for example new players on

the market.

PARTNERSHIP PRODUCT SPECIFIC INSIGHTS

The USP Sanitary Monitor provides insights

into 13 different sanitary categories,

ranging from complete bathrooms to taps,

showers, bath, and accessories.

On the next page the different categories can

be found (excl. complete bathroom

renovations)

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SHOWERS & ENCLOSURES

BATH & WHIRLPOOL FURNITURE & CABINETS TOILETS & RESERVOIRS

ACCESSORIES

BASINS

TAPS

WALL & FLOOR TILESRADIATORS

SHOWERHEAD & SET

LIGHTING

SHOWER DRAINAGE

YOUR PRODUCT CATEGORY IS INCLUDED

Page 5: USP Sanitary Monitor · 2020. 12. 7. · The USP Sanitary Monitor is a co-makership between our clients and USP. Together we decide which trends to investigate. Digitalization, is

RESEARCH CONTENT

Chapter 1: Key insights

This section provides insights into the Dutch Sanitary

market based on the results and our market knowledge, It

provides a real in-depth look in what to expect from the

results.

Chapter 2: Market size and structure

The USP Sanitary Monitor always start with the market

size, as our clients are very interested whether their

market has grown in the past 6 months and which

channels are picking the fruits from this growth.

Chapter 3: Bathroom and products

This chapter provides key information and specific insights

for the product category in which you are interested. List of

the available product categories is shown on the next

page.

Chapter 4: Orientation

The start of the buying journey is as interesting as the

actual purchase. Where do the consumers look for

inspiration and information and what are their selection

criteria.

Chapter 5: Purchase plans

This chapter provides a look into the future. What changes

can we expect in the coming year? The results can be

used to guide your marketing efforts to a specific channel

or specific content.

Chapter 6: Theme

This chapter provides key information and specific insights

on the theme part. The theme of each report is discussed

with the clients, so each report a different theme will be

included.

Page 6: USP Sanitary Monitor · 2020. 12. 7. · The USP Sanitary Monitor is a co-makership between our clients and USP. Together we decide which trends to investigate. Digitalization, is

A SNEAK PEEK INTO SANITARY

MARKET TRENDS

The rise of online buying has mainly affected DIY and specialty stores who have lost the most market share during the last two years.

Market size and structure

The installation of the bathroom is moving more and more towards DIFM.

Installation of the bathroom

DIY | DIFM

35%32%

35%31%

64%66%

64%68%

2015-2016 2016-2017 2017-2018 2018-2019

Page 7: USP Sanitary Monitor · 2020. 12. 7. · The USP Sanitary Monitor is a co-makership between our clients and USP. Together we decide which trends to investigate. Digitalization, is

EXAMPLE RESULTS OF THE Q1 2019 REPORT

Page 8: USP Sanitary Monitor · 2020. 12. 7. · The USP Sanitary Monitor is a co-makership between our clients and USP. Together we decide which trends to investigate. Digitalization, is

EXAMPLE RESULTS OF THE Q1 2019 REPORT

Page 9: USP Sanitary Monitor · 2020. 12. 7. · The USP Sanitary Monitor is a co-makership between our clients and USP. Together we decide which trends to investigate. Digitalization, is

RESEARCH COSTS

Annual subscription

fee per year

€ 6,500

…includes

2 reports per subscription year

Presentation of USP at your location

Single reports

available for

€ 2,750

Includes

1 report per year

The price for adding an additional

service to your subscription will be

discussed when needed.

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“A source of information that cannot be

found anywhere else.”

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USP’S PROJECT TEAM

Geert-Jan Aries MScProject Manager

[email protected]

+31 6 34980636

Hanane Bouazzaoui MScSenior Research Analyst

[email protected]

+31 10 206 6900

USP Marketing Consultancy | Address: Max Euwelaan 51, 3062MA Rotterdam | Telephone +31 10 20 66 900

Reinier Zuydgeest MScBusiness Unit Manager

[email protected]

+31 6 26936109

Page 12: USP Sanitary Monitor · 2020. 12. 7. · The USP Sanitary Monitor is a co-makership between our clients and USP. Together we decide which trends to investigate. Digitalization, is

USP IN FIGURES

USP Marketing Consultancy

Total

70

Head office Subsidiary

Rotterdam Düsseldorf

Consultants

Research Analysts

Project managers

Market specialist installation, construction, home improvement and real estate

Dedicated and multi-client research

Active in the market for over 25 years

230+ dedicated market research projects annually

Revenue distribution

turnover coming from international projects

70%

turnover coming from dedicated market

research, 10% from multi client

90%

turnover coming from B2B, 30% B2C

70%

focus groups in-depth interviews

78 1,162

B2B CATI interviews

B2C online interviews

58,653 56,750

Research in

34countries annually

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INSTALLATION CONSTRUCTIONDIY

CLIENTS OF USP

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© 07 December 2020, USP Marketing Consultancy B.V.

The information in this publication is strictly confidential and all relevant copyrights, database rights and other (intellectual)

property rights are explicitly reserved. No part of this publication may be reproduced and/or published without the prior

written permission of USP Marketing Consultancy B.V.