Using Wikis to Organise and Share AM Knowledge 2013 International Local Government Infrastructure...

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Using Wikis to Organise and Share AM Knowledge 2013 International Local Government Infrastructure and Asset Management Conference Wednesday 29 May – Thursday May 30, 2013 Wayne Eddy, Strategic Asset Planning Coordinator - Whittlesea City Council

Transcript of Using Wikis to Organise and Share AM Knowledge 2013 International Local Government Infrastructure...

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Using Wikis to Organise and Share AM Knowledge2013 International Local Government Infrastructure and Asset

Management ConferenceWednesday 29 May – Thursday May 30, 2013

Wayne Eddy, Strategic Asset Planning Coordinator - Whittlesea City Council

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My HypothesisA wiki and more particularly a wiki-based encyclopaedic knowledge base is the best value for money tool that a Council could possibly implement or support.

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What is a wiki?A wiki is a collection of web pages designed to enable anyone (or specifically designated users) to contribute or modify content, using a simplified markup language.

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What is a Wiki-based Encyclopaedic Knowledge Base?

A wiki-based encyclopaedic knowledge base is a wiki that is organised so that each page is about a single subject that matches the name and title of the page.

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What’s so good about wikis?

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Use Cases

Wikis enable you to:• Store, save, dump information• Organise information• Augment your memory• Develop ideas• Collaborate with others• Transfer knowledge

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Potential Users

• Individuals• Organisations• Communities of Interest

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Personal Knowledge Bases

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Oops

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Council Knowledge Bases

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Public Knowledge Bases

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Search for

LGAM

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LGAM Membership Graph

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LGAM Contributors

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LGAM Contributors

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Frequently Asked Questions

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What wiki software should I use?There are several dozen wiki software options out there, which option should you be using?

Wikimatrix.org has an extensive list of wikis and their pros and cons.

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How much does wiki software cost?

• Wikidot – 5 sites up to 300MB in size hosted for free. • MediaWiki – Free to host on own servers.• Drupal – Free to host on own servers.

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How hard are wikis to use?

1. It is possible to learn the basics in a couple of hours.2. Even my six year old son has a wiki.

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Editing a page

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What if someone accidently deletes content or deliberately adds incorrect or inappropriate content?

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What happens if I’m hit by a bus?

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Won’t I just make myself redundant if I document all my knowledge on a wiki?

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How can I justify spending time sharing my knowledge with other Councils?

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I already have an Asset Management System and a GIS. Why do I need a wiki too?

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Homeworkhttp://lgam.wikidot.com/my-favourite-tool

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Questions?