Using the Actifio Report Managerdocs.actifio.com/9.0/PDFs/ReportManager.pdf · The Actifio Report...

Actifio Report Manager 8.0

Actifio Report Manager User Guide

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Actifio®, AnyIT®, Dedup Async®, OnVault®, Enterprise Data-as-a-Service®, FlashScan®, AppFlash DEVOPS Platform®, Copy Data Cloud®, and VDP® are registered trademarks of Actifio, Inc.

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Actifio believes the information in this publication is accurate as of its publication date. Actifio reserves the right to make changes to information published in this document, including without limitation specifications and product descriptions, at any time and without notice. This document supersedes and replaces all information supplied prior to the publication hereof.

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Contents

Preface ................................................................................................................................................................................................................. vii

About This Guide .............................................................................................................................................vii

Related Documentation ..................................................................................................................................vii

Actifio Support and Service...........................................................................................................................viii

Before You Call Customer Support ................................................................................................................................viii

Chapter 1 - Getting Started .................................................................................................................................................................................1

Report Manager Overview................................................................................................................................1

User Login Types and Functions.......................................................................................................................2

Logging In and Logging Out of the Report Manager .....................................................................................3

Changing the Report Manager Default Password (superuser) ......................................................................4

Checking the Report Manager Version.............................................................................................................4

Report Manager Security Model ......................................................................................................................5

Chapter 2 - Using the Dashboard ........................................................................................................................................................................7

About the Appliance Health Dashboard ..........................................................................................................8

Using Report Manager Input Controls to Filter the Data ...............................................................................9

Chapter 3 - Administering the Report Manager ............................................................................................................................................. 11

Understanding Menu Items in Report Manager ...........................................................................................12

Adding and Deleting Actifio Appliances to the Report Manager.................................................................14

Adding an Actifio Appliance to the Report Manager ....................................................................................................14

Deleting an Actifio Appliance from the Report Manager..............................................................................................15

Changing the Report Manager’s Authentication Server ..............................................................................15

Exchanging Certificates with the Report Manager .......................................................................................16

Configuring the Report Manager Email Server ............................................................................................17

Enabling and Disabling Remote Access to Report Manager Database ......................................................19

Changing the Report Manager Timezone ......................................................................................................22

Downloading Logs ..........................................................................................................................................23

Data Synchronization and Retention on the Report Manager .....................................................................24

Chapter 4 - Using the Report Manager’s Built-In Reports ............................................................................................................................29

Built-in Report Sample....................................................................................................................................30

Running One of the Built-In Reports..............................................................................................................31

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Working with Report Manager Charts ...........................................................................................................32

Understanding Relative Dates in the Report Manager ................................................................................33

Customizing Built-in Reports..........................................................................................................................35

Customizing Report Parameters ....................................................................................................................37

Handling Long Running Reports....................................................................................................................38

Built-in Reports Quick Reference....................................................................................................................39

Chapter 5 - Audit Reports ................................................................................................................................................................................. 41

Audit Trail Report by Appliance ......................................................................................................................41

Event Details Report........................................................................................................................................42

Chapter 6 - Jobs Reports ................................................................................................................................................................................... 43

Application Backup Status by Consistency Date ..........................................................................................43

Backup Job Details ..........................................................................................................................................45

Backup Job Summary.....................................................................................................................................47

Failed Jobs.......................................................................................................................................................49

Job History Summary by Application ...........................................................................................................51

Recovery Job Summary .................................................................................................................................53

Recovery Job Details ......................................................................................................................................54

Unresolved Failures ........................................................................................................................................56

Chapter 7 - Protection Reports ......................................................................................................................................................................... 59

Ignored Applications.......................................................................................................................................60

Protected Applications ....................................................................................................................................61

Policy Summary ..............................................................................................................................................62

Unprotected Applications...............................................................................................................................63

Multiply Protected Applications .....................................................................................................................64

Chapter 8 - SLA Compliance Reports .............................................................................................................................................................. 65

Daily Protection Status ...................................................................................................................................66

Daily Protection Table......................................................................................................................................68

Restorable Images...........................................................................................................................................70

SLA Violation Summary .................................................................................................................................72

SLA Violation Summary for Last 24 Hours ...................................................................................................74

SLA Violation Details.......................................................................................................................................76

Database Backup Status .................................................................................................................................78

Chapter 9 - Summary Reports .......................................................................................................................................................................... 79

Appliance Health Dashboard..........................................................................................................................80

Appliance Users ..............................................................................................................................................81

Organization Membership..............................................................................................................................82

Report Manager Dashboard ...........................................................................................................................83

The Report Manager Backup Jobs Widget..................................................................................................................... 83

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The Report Manager SLA Violations Widget..................................................................................................................84

The Report Manager Events Widget ...............................................................................................................................84

The Report Manager Utilization Widget .........................................................................................................................85

Resource Consumption by Appliance........................................................................................................... 87

Resource Consumption by Organization...................................................................................................... 88

Resource Consumption by Policy Template.................................................................................................. 89

Chapter 10 - Utilization Reports .......................................................................................................................................................................91

Bandwidth Utilization History........................................................................................................................ 92

Dedup Pool Consumption.............................................................................................................................. 93

Managed Data Consumption Details ............................................................................................................ 95

Managed Data Consumption Over Time....................................................................................................... 96

Managed Data Consumption Summary....................................................................................................... 97

Snapshot Pool Consumption......................................................................................................................... 98

Storage Resource Trending .......................................................................................................................... 100

Chapter 11 - Sending Reports through Email ...............................................................................................................................................101

Registering the Mail Server ..........................................................................................................................101

Verifying the Email Configuration Settings ................................................................................................ 102

Scheduling Reports....................................................................................................................................... 103

Creating a Schedule .......................................................................................................................................................103

Viewing the List of Scheduled Report Manager Jobs .................................................................................................109

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Preface

About This GuideThis guide presents detailed information on how to administer and use the Actifio Report Manager features.

Intended Audience

This guide is intended for system administrators who use the Actifio Report Manager. It assumes basic familiarity with storage concepts and knowledge on Actifio CDS and Sky appliances.

Product Version

The information in this guide is current as of Actifio Report Manager version 8.0.0

Organization of This Guide

This guide includes the following chapters and appendices:

• Chapter 1, Getting Started. Provides an understanding of Actifio Report Manager, and explains how to log on to the Report Manager using a web browser.

• Chapter 2, Using the Dashboard. Describes how to use the Report Manager dashboard.

• Chapter 3, Administering the Report Manager. Describes how to configure and manage the Report Manager.

• Chapter 4, Using the Report Manager’s Built-In Reports. Gives you an overview of built-in reports and explains how to view, generate, and customize built-in reports.

• Chapter 5, Audit Reports. Describes how to use the audit reports.

• Chapter 6, Jobs Reports. Describes how to use the job reports.

• Chapter 7, Protection Reports.Describes how to use the protection reports.

• Chapter 8, SLA Compliance Reports. Describes how to use the SLA compliance reports.

• Chapter 9, Summary Reports. Describes how to use the summary reports.

• Chapter 10, Utilization Reports. Describes how to how to use the utilization reports.

• Chapter 11, Sending Reports through Email. Describes how to configure the Actifio Report Manager to automatically schedule and send published reports to the desired email recipients.

• Index

Related Documentation• Actifio Report Manager Release Notes. Provides information about what is new and changed in this

release, as well as workarounds for known issues and limitations.

• Actifio Report Manager Deployment Guide. Provides the Report Manager installation and upgrade procedures.

• Actifio Report Manager - Schema Definitions PostgreSQL DB. Describes the database table definitions that Actifio Report Manager uses to store records.

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Actifio Support and ServiceAccess these locations for help with your Actifio product suite:

Customer Support Numbers U.S. Toll-Free Number: 1.855.392.6810

From Anywhere: +1.315.261.7501

Australia: 0011 800-16165656

Germany: 00 800-16165656

New Zealand: 00 800-16165656

UK: 0 800-0155019

Customer Support Email [email protected]

Customer Support Portal https://now.actifio.com

When prompted, enter the user name and password provided by your Actifio representative.

During the configuration and initialization of your Actifio appliance, your Actifio representative provided you with a user name and password for the Actifio Now customer portal.

General Information http://www.actifio.com

The Actifio Now portal offers a knowledge-base that contains answers to common questions and solutions to known problems. It also contains an extensive Content Library of product related documents such as user guides, operational manuals, and technical white papers.

Before You Call Customer Support

Make sure you have access to your Actifio Report Manager and have the following information available when you call:

• The Actifio Report Manager version number.

• The Actifio CDS and Sky Appliance version number.

• Deployed environment information.

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| actifio.com | Actifio Report Manager User Guide 1

Getting Started

This chapter introduces the Actifio Report Manager, and explains how to log on to the Report Manager using a web browser.

Topics:

• Report Manager Overview

• User Login Types and Functions

• Logging In and Logging Out of the Report Manager

• Changing the Report Manager Default Password (superuser)

• Checking the Report Manager Version

• Report Manager Security Model

Report Manager OverviewThe Actifio Report Manager is a web based reporting service that enables you to generate various reports to analyze and understand copy data management in your organization. The Actifio Report Manager can be installed on a VMware ESX server 5.5 or higher in your network as an OVA template, and in a Hyper-V environment using a VHDX disk image. After installing the Report Manager you can login and configure one or more Actifio CDS/Sky Appliances to work with and generate the reports.

You can use the Actifio Report Manager to perform the following tasks:

• Create, View, Search, Run, Schedule, and Save reports.

• Monitor and manage all your Actifio Appliances data from a single Report Manager instance.

• Add and Delete Actifio Appliances for which reports are generated.

• Change the Authentication server to allow access to users belonging to various appliances.

• Schedule and manage email subscriptions to roll out reports to a large recipient list.

• Customize reports with saved filters, formatting and other options.

• Export reports in various formats to analyze the data in your organization.

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User Login Types and FunctionsActifio Report Manager supports the following user login types:

• superuser

• Actifio Appliance Users

Superuser

The superuser login allows you to perform all the administrative tasks such as adding and deleting appliances, switching between authentication servers and managing data synchronization, modifying the reports and schedule handling etc. The superuser login is enabled by default. This user has all privileges to administer the Report Manager.

Actifio Appliance Users

All the existing users of Actifio Appliances can log on to the Report Manager using their Actifio appliance credentials. These user accounts are activated only after adding the Actifio Appliance as authentication server.

• Users without Administrator Role: The existing Actifio appliance users can only read and run the reports and cannot have the permissions to save the modified reports in the same repository location, instead they can use “Save As” option to save reports with different name. Any customizations or schedules created are only available to themselves and cannot be shared with other users.

• Users with Administrator Role: The existing Actifio appliance users with Administrator role can also perform all the available administrative tasks in the Report Manager. Users with role Administrator can view data for all the applications in Report Manager for the appliances he belongs to. Actifio users with role Administrator has same privileges as superuser.

Actifio appliance users can view the report data for applications that are part of organizations the users are assigned within the appliance. If the same user name resides on multiple appliances, the user can view the data of all those appliances.

Note: Actifio Report Manager authorize the access based on the user names only, which means even if the passwords are different for same user in multiple appliances, the user access is granted to view the report data.

The following table describes the functions of superuser and existing appliance users.

Adding and Deleting Actifio Appliances Yes No

Changing Authentication Server Yes No

Certificate Exchange Yes No

Data Sync and Retention Yes No

View, search, run and save reports Yes Yes

Email Scheduling Yes Yes

Report Manager Tasks superuser/ Actifio

Appliance User with

Administrator role

Actifio Appliance Users


Logging In and Logging Out of the Report ManagerThis section describes the login and logout procedures.

Logging In

You can access your Report Manager from a web browser:

1. Open your Web browser.

See the Deploying the Actifio Report Manager guide for supported web browsers information.

2. Type the Report Manager URL in the address bar. By default, the URL is https:// < Report Manager IP Address>.

The Report Manager Login page appears.

3. Enter your username and password. Click the LOGIN button.

Actifio Report Manager - Login

Logging Out

To log out from your Actifio Report Manager session, click the Log Out link located at the top right corner of the Report Manager.

Note: User session is automatically logged out after 20 minutes of inactivity.


Changing the Report Manager Default Password (superuser)Actifio Report Manager superuser account comes with a default password of “superuser”. It is strongly recommended to change this password at your first login.

Perform the following steps to change superuser’s default password:

1. Log on to the Report Manager with default superuser credentials.

2. Click Manage >> Users. The Users information page displays all the available users.

3. Select superuser and click Edit in the Properties panel.

4. Enter a new password in Password and Confirm Password fields.

5. Click Save.

Checking the Report Manager VersionThe Report Manager version available on login page.

To find out what version of Report Manager you are using:

1. Log on to the Report Manager.

2. Select the About option from the Help menu.

A new pop-up dialog displays the current running Report Manager version.

Use the Close button to close the pop-up dialog.


Report Manager Security ModelReport Manager uses organizations to control which data a user can report on. The built-in superuser account and the special Actifio "admin" user can report on all data in Report Manager. Actifio users who have Actifio Administrator role or who are members of the "ALL" organization can report on all data from the CDS/Sky appliances that they have accounts on.

Other Actifio users can only report on the data that are in the same organizations that they are members of. Any data that is in the Actifio organization called PUBLIC can be reported on by all users.

Two users with the same name on different CDS or Sky appliances are considered to be the same user from the perspective of Report Manager. Similarly, 2 organizations with the same name on different CDS or Sky appliances are considered to be the same organization. For example, if appliance Sky_1 has a user Joe who is a member of organization Databases, and appliance Sky_2 also has a user named "Joe" and an organization called “Databases”, Report Manager will allow Joe to see all members of Databases from both Sky_1 and Sky_2.

Most reports include a filter on organizations to allow users to only show a subset of the data available to them. This filter will include a category called “Unassigned”. This includes all objects that are in neither the built-in PUBLIC organization nor any user-created organizations.

Actifio Appliance (CDS/Sky) provides two predefined organizations: ALL and PUBLIC. You can create other organizations as needed.

These organization's application and host resources are replicated to the Actifio Report Manager from Actifio CDS/Sky.

• ALL: A user added to the organization “ALL” has access to every Actifio appliance resource.

Report Manager displays ALL as Unassigned, when a user is assigned with organization “ALL” in an Actifio Appliance CDS/Sky. Report Manager shows “Unassigned” organization’s data that does not belongs to PUBLIC and any other user created organization.

• PUBLIC: By default, every Actifio Appliance (CDS/Sky) user is belongs to organization “PUBLIC”, these users can access resources added to this organization.

• User Created Organizations: Actifio Appliance (CDS/Sky) allows administrators to create new organizations and assign resources to them. Users who are assigned with any user created organization can view resources belonging only to that organization.

Note: Any changes to Organizations or Organization resources in Actifio appliances (Actifio CDS/Actifio Sky) are reflected in Report Manager only after successful data synchronization.

Note: Organizations created or managed in Actifio Global Manager (AGM) are not currently reflected in Actifio Report Manager. Only organization information from the CDS or Sky appliances is available to Report Manager. However, there is an option to synchronize application and host membership in the appliances from AGM. For more details, please contact Actifio support.

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Using the Dashboard

This chapter introduces the Report Manager dashboard. The Appliance Health Dashboard is the default home screen you see when you log on to the Report Manager. It shows you key attributes and resource consumption of your appliances at a glance, with colors to indicate snapshot and dedup pools and VDisks that are approaching their limits. Appliances that are in a critical or warning state will appear at the top.

The image below illustrates the Appliance Health Dashboard in Report Manager:

Actifio Report Manager - Appliance Health Dashboard


About the Appliance Health Dashboard The Actifio Appliance Health Dashboard is the first screen you see when you log in. It provides different types of information through various columns. The dashboard presents the data for all the appliances.The following table lists the columns available on the dashboard:

Appliance Name and IP Address/DNS Name of the appliance

Last Sync Time stamp of last successful data sync, along with elapsed time since that sync.

Software Version Appliance’s software version.

Managed Data Managed Data Licenses consumed by the appliance in Tera bytes, along with a trend line.

Used/Capacity: Current usage and capacity. Pools are measured in Tera bytes.

% Used: Percentage of pool volume that are consumed.

30 Day Trend: History of consumption and capacity over the past 30 days.

Dedup Pool Dedup pool consumed by the appliance in Tera bytes, along with a trend line.




Snapshot Pool(s) Snapshot pool consumed by the appliance in Tera bytes, along with a trend line.




VDisks VDisks consumed by the appliance in, along with a trend line.

Used/Capacity: Current usage and capacity.

% Used: Percentage of VDisks volume that are consumed.


Column Name Description


Using Report Manager Input Controls to Filter the DataUse the available input controls to filter the data in the dashboard. The following are the two different input controls available to filter the data:

• Days for trend line: Select the number of days of history to display, default is 30.

• Appliance: Select one or more configured Actifio appliances to view the data.

Filtering the Data using Input Controls

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Administering the Report Manager

This chapter describes how to configure and manage Actifio Appliances to work with the Report Manager. You can add and manage up to 40 Actifio Appliances with the Report Manager.

Superuser or Actifio appliance users with Administrator role can perform the configuration tasks including adding and deleting appliances and switching between authentication servers. The superuser comes by default with the Report Manager installation and has the highest permissions. There is only one superuser in each Report Manager instance. You must be logged in as superuser or Actifio appliance user with Administrator role to complete any of the procedures in this chapter.

Topics:

• Understanding Menu Items in Report Manager on page 12

• Adding and Deleting Actifio Appliances to the Report Manager on page 14

• Changing the Report Manager’s Authentication Server on page 15

• Exchanging Certificates with the Report Manager on page 16

• Configuring the Report Manager Email Server on page 17

• Enabling and Disabling Remote Access to Report Manager Database on page 19

• Changing the Report Manager Timezone on page 22

• Downloading Logs on page 23

• Data Synchronization and Retention on the Report Manager on page 24


Understanding Menu Items in Report ManagerThis section describes menus and menu item functions:

Name Description

Repository Use this option to browse the complete folder structure on how the reports are organized.

View The View menu contains the following menu items:

• Repository: Use this option to browse the complete folder structure on how the reports are organized.

• Schedules: Lists all the configured email schedules.

• Library: This shows an alphabetized list of reports available with the Actifio Report Manager. It is recommended that you instead use the Repository to browse available reports, organized by folders.

• Search Results: Use this to search for a specific report within the Report Manager repository. You can also use the available filters to fine tune the search criteria.

• Messages: Error or failure messages for Actifio Report Manager jobs.

Manage

Note: Available only with superuser and users with Administrator role.

The Manage menu contains the following menu items:

• Users: Use this option to create new user account from the Report Manager. Currently this option is not supported. It displays the existing appliance users.

• Roles: Use this option to manage the user roles.

• Appliances: Use this option to add and delete appliances with Report Manager, switch between appliances and configuring authentication server, re-establishes trust with Actifio appliances when certificates expire.

• Configuration: This menu item allows you to provide email and database configuration:

o Email Configuration: Use this option to view and change the current email configuration and test option.

o Database Configuration: Use this option to enable/disable the remote database access for custom_user.

o Timezone Configuration: This option allows you to change the Report Manager timezone.

o Download Logs: Use this option to obtain Actifio Report Manager logs to your computer.

• Data Sync / Cleanup: Use this option to update the appliance data with the Report Manager. You can also configure data synchronization schedule and define data retention period.

• Upgrade: Use this option to upgrade the Report Manager to a most recent version.


Note: Actifio Report Manager will be showing a notification on the menu bar when the database disk partition exceeds 65% of the disk space. Contact Actifio support to add additional disk space.

HelpThe Help menu contains the following menu items:

• About: Use this option to find out the current Report Manager version.

• User Manual: Use this option to view the Report Manager user guide.

Name Description


Adding and Deleting Actifio Appliances to the Report ManagerDuring the Report Manager installation process, the default Actifio Appliance is configured as the Authentication Server for user authentication and authorization. In order to add more Actifio appliances, use the Appliance Configuration option available within the Manage menu.

This section contains the following topics:

• Adding an Actifio Appliance to the Report Manager

• Deleting an Actifio Appliance from the Report Manager

Adding an Actifio Appliance to the Report Manager

To add an Actifio Appliance:

1. Log on to the Report Manager with superuser or Actifio appliance user with Administrator role.

2. Click Manage and then select Appliances option.

The Appliances page displays detailed information about all the existing appliances in a table.

3. Click the Add Appliance button. The Add Appliance pop-up appears:

The Add Appliance Pop-up

4. Enter the Actifio appliance IP address or DNS name.

5. Enter the Actifio Appliance administrator password.

6. Check the Authentication Server check-box if you want to use this appliance as the Authentication Server.

7. Click the Add button.

The newly added appliance is listed in the Appliances page.


Deleting an Actifio Appliance from the Report Manager

In order to keep the Report Manager up to date, you can remove appliances that are no longer in use. Deleting an appliance automatically deletes the corresponding certificates and appliance related data from the Actifio Report Manager.

To delete an appliance:

1. Click Manage and select Appliances option.

The Appliances page displays detailed information about all the existing Actifio Appliances in a table.

2. Select the appliance using the check box.

3. Click the Delete Appliance button.

4. Click OK in the confirmation dialog, it make take several minutes before the appliance is fully removed from Report Manager.

Note: You cannot delete an appliance while data synchronization is in-progress. Also you cannot delete an appliance if it is currently used as an authentication server. See Changing the Report Manager’s Authentication Server on page 15.

Changing the Report Manager’s Authentication ServerActifio Report Manager allows you to change the Authentication Server at any time using the Authentication Server option available within Appliance Configuration page. An authentication server provides a service that allows appliance users to access the Report Manager. When logged in as appliance user, except for enterprise level reports, the user can only see the reports corresponding to the applications assigned to organization to which the user belongs.

To change the authentication server:


The Appliances page displays information about all the existing Actifio Appliances in a table.

2. Select the Appliance using corresponding radio button (located under the Authentication Server column).

Changing the Authentication Server

The Change Authentication Server pop-up appears.

3. Enter the Administrative password of the selected Appliance.

4. Click the Submit button.

Note: Non superuser authentication process may fail if the authentication server’s certificate is expired.


Exchanging Certificates with the Report ManagerActifio Report Manager and Actifio appliance must exchange their security certificates to establish communication and transfer the data. When you add an appliance with the Report Manager, the certificate exchange process takes place automatically. You need to exchange the certificates only when they get expired.

When the Exchange button is green in color, the certificate is valid and certificate exchange is not permitted. If any certificate is expired, the Exchange button is enabled and turns red. In this state, certificate exchange is required.

To perform certificate exchange:


The Appliances page displays information about all the existing Actifio Appliances in a table.

2. Select corresponding Appliance, and click the Exchange button.

Exchanging Certificates

The Certificate Exchange pop-up appears.

3. Enter the Administrative password of the selected Appliance.

4. Click the Exchange button.


Configuring the Report Manager Email ServerUsing the email configuration feature, you can send auto-generated reports to specified email recipients.The Actifio Report Manager collects email server settings from the default Actifio Appliance configured during the Report Manager installation.

If the authentication server is changed, it imports new configurations settings from the changed authentication server. The same email configuration is used to send emails to the desired recipients.

Using the email configuration feature, you can also specify the email configuration manually and verify the same.

Registering the Email Server

Perform the following steps to manually register an email server:


2. Click Manage and then select Configuration option.


3. In the Email Configuration section, provide the email server details:

o Host name or IP address in the Server Name/IP field.

o Email server’s port number in Port field.

o Email Id in the User Name field.

o Email password in Password field. (this is only required if the SMTP server requires authentication)

o Check the SSL check-box if the if the mail server requires secure socket connection.

4. Click the Save button.

Note: You must restart the Report Manager services to apply the configuration changes. Use the Reload

Configuration option to restart the services.


Testing the Email Server Configuration

Use this option to send a test mail to the desired recipient address.

Perform the following steps to send a test mail:


2. Click Manage and then select Configuration option. The Configuration page provides Email Configuration option.

Testing the Email Configuration

3. Click the Test button. The Test Email pop-up appears.

4. Enter the desired recipient address In the Email Recipients field. You can enter more than one email by separating each address by a comma.

5. Click the Submit button and verify whether you have received the test email.


Enabling and Disabling Remote Access to Report Manager DatabaseBy default, access to Actifio Report Manager database (PostgreSQL) from an remote system is disabled. You might want to access the aggregated data to run custom queries or interface with an external dash-boarding or reporting system. To access the database, you need to enable the custom_user access. The built-in superuser or an Actifio appliance user with Administrator role can enable or disable the database access. The Database Configuration option allows you to perform the following tasks:

• Enabling remote database access for custom_user on page 19

• Changing the custom_user password on page 20

• Disabling remote database access for custom_user on page 21

Enabling remote database access for custom_user

Perform the following steps to enable database access:


2. Click Manage and then select Configuration option. The Configuration page provides Database Configuration option.

Enabling Database Access

3. Click the Open PostgreSQL Port button.

The Set Password pop-up appears.

4. Enter the password for PostgreSQL user custom_user.



Changing the custom_user password

Perform the following steps to change custom_user password:



Changing Custom User Password

3. Click the Change Password for custom_user button.

The Change Password pop-up appears.

4. Enter the new password for PostgreSQL user custom_user.



Disabling remote database access for custom_user

Perform the following steps to disable database access:



Disabling Database Access

3. Click the Close PostgreSQL Port button.


Changing the Report Manager TimezoneTimezone configuration option allows you to change the Report Manager timezone.

To change the Actifio Report Manager timezone:



3. In the configuration page, select Timezone Configuration option.

Timezone Configuration

4. Choose your desired timezone from the drop-down list.

5. Click Save.

Timezone Configuration Dialog

6. Click OK in the confirmation dialog.

Note: This restarts the Report Manager service.

To restart the Report Manager service later, use the Reload Configuration option.


Downloading Logs Use the Download Logs option to obtain Actifio Report Manager logs to your computer.

To download logs from Actifio Report Manager:



3. In the configuration page, select Download Logs option.

Download Logs

4. Select All Logs option to download all the available logs, or you can select Last 7 days option download recent logs for last 7 days.

5. Click Download.


Data Synchronization and Retention on the Report ManagerThe data synchronization functionality updates the appliance data with the Report Manager. Data retention functionality is used to define the retention period for the data in the Report Manager. The Data Sync/Cleanup page allows you to perform the following tasks:

• Creating data synchronization schedules.

• Performing on-demand data synchronization.

• Reviewing the data synchronization status for all the configured appliances.

• Configuring the data retention period.

Note: Data synchronization and data retention applies to all the configured appliances. Actifio recommends not to change the Start time and Recurrence options frequently.

Note: Changes in Actifio appliances are reflected in Report Manager only after successful data synchronization.

Creating a Data Synchronization Schedule

Perform the following steps to configure data synchronization schedule:


2. Click Manage and then select Data Sync/Cleanup option. The Data Sync page appears.

Data Synchronization and Retention

3. Set the frequency of the synchronization using Synchronize every: (required) field.

4. Enter the number of appliances you want to sync simultaneously in Appliances to sync in parallel

(required).



Viewing the Data Synchronization Status

Perform the following steps to see the synchronization status of all the configured appliances:



Viewing Data Synchronization Status

The Data Sync Status table provides the last successful data sync time and last data sync status for all configured appliances.

The following are the data sync status types:

• Running indicates that the data synchronization is in-progress.

• Success indicates that the latest data synchronization is successful.

• Failed status indicates that the latest data synchronization has failed.

• Pending indicates that the appliance is in queue for data synchronization.

• Aborted status indicates that the latest data synchronization is aborted or stopped due to a network failure, service interruption while the data sync is in-progress.

• Initial indicates that no data synchronization initiated for the appliance until now. In this case, Last Successful Data Sync Time is blank.


Configuring Data Retention Period

Perform the following steps to configure Data Retention period:



Configuring Data Retention Period

3. Enter the period for which you would like to retain the data in Retention Period. If you select 1 year, when the scheduler performs a clean-up operation, it retains only one year of data.

4. Click the Submit button to update the changes.


Performing an On-Demand Data Synchronization

Perform the following steps to start an on-demand Data Synchronization:



Performing an On-demand Synchronization

3. Use the Sync Now button to get the latest data from all the configured appliances. Use the Refresh button to get the latest data from an Actifio appliance. The Sync Now and Refresh buttons are disabled when data synchronization is in progress.

4


Using the Report Manager’s Built-In Reports

This chapter gives you an overview of built-in reports. Actifio Report Manager allows you to work with many built-in reports and provides information about the storage utilization, protection, SLA compliance, jobs, and audit information.

Topics:

• Built-in Report Sample

• Running One of the Built-In Reports

• Working with Report Manager Charts

• Understanding Relative Dates in the Report Manager

• Customizing Built-in Reports

• Customizing Report Parameters

• Handling Long Running Reports

• Built-in Reports Quick Reference

30 | actifio.com | Actifio Report Manager User Guide

Built-in Report SampleBelow is a sample built-in report that presents the data related to backup job summary for all the Actifio CDS/Sky Appliances added to the Actifio Report Manager:

Sample - Built-in Report


Running One of the Built-In ReportsTo generate one of the built-in reports:

1. Login to the Actifio Report Manager.

2. Enter your user id and password.

3. Click Login.

The report viewer allows you to customize the report output, view reports, save reports, and export content to desired format, and apply filters to control how the data should be displayed.

4. To open a report in the report viewer, click on View >> Repository.

5. Locate the desired report in the repository under root >> Actifio >>Reports. Select the Report Category and expand. The available Report Categories are:

o Audit

o Jobs

o Protection

o SLA Compliance

o Summary

o Utilization

6. Click the report name, or right-click the report name and select Run. In the repository, you can also click the report row and select Run from the tool bar.

The report opens in the Report Viewer. In the display pane, there should be a set of Input Controls in the left panel, select the Input Control and then click the Apply button.

Accessing Built-in Reports

When the filters are modified subsequently, the Report Manager will generate the report with the new parameter once you click Apply.


Options for filtering data in a Built-in Report

7. Use the Save button to save your filter option selections.

8. The saved options can be reused from single select drop-down available at top of the options panel.

9. The saved options can also be reused by selecting the option on the repository page, they are shown after clicking on the arrow available on the left corner of the report.

Note: Every page footer of the report displays the last successful full data synchronization time stamp.

Note: All tabular reports have an Input Control to hide headers and footers. Check this option If you want to export reports in CSV format or for exception-only report scheduling.

Note: Every report footer of the report displays the last successful data synchronization time stamp for all the selected appliances.

Working with Report Manager ChartsWhen working with charts, you have the following options for customizing the display:

Changing chart types

To change a chart type:

1. Click on the gear icon available on the top-left corner of the chart.

2. A pop-up appears with all the available chart types.

3. Select the desired chart type you wish the chart to be rendered.

Filtering Charts

To filter the data in a chart using legend:

1. Click on the legend to hide the corresponding values the legend represents.


2. Re-clicking on the legend shows the hidden values.

Zoom on Charts

To zoom in and zoom out the charts:

1. Click and drag the mouse pointer over the plotted graph to zoom in on that particular plot area.

2. When zoomed in zoom-out button is enabled over the graph to zoom out.

Understanding Relative Dates in the Report ManagerThe relative date range feature allows you to run or schedule reports periodically without having it altered every time. To do this, use the following format:

<Keyword> <+/-> <N> where:

• <Keyword> indicates the time span you want to use: DAY, WEEK, MONTH, QUARTER, SEMI, and YEAR.

• <+/-> indicates whether the time span occurs before or after the chosen date.

• <N> indicates the number you want to include in the filter.

Note: Relative dates are sensitive to time zones, calculated in the time zone of the logged-in user.

Following are the use cases of when and how to use relative dates:

Run the report for last “24 Hours” from the current time. DAY-1 DAY

Run the report for last “Two Days” from the current time. DAY-2 DAY

Run the report for last “N Days” from the current time. DAY-N DAY

Run the report for last “One Week” from the current time. Use this option to schedule weekly reports.

WEEK -1 WEEK

Run the report for last “N Weeks” from the current time. WEEK-N WEEK

Run the report for last “One Month” from the current time. Use this option to schedule monthly reports.

MONTH -1 MONTH

Run the report for last “N Months” from the current time. MONTH-N MONTH

Run the report in incremental manner i,e., 1st day of the week/month, with this you can view:

WEEK-1/MONTH-1 DAY

Similarly you can use QUARTER, SEMI, and YEAR keywords.

Use Case Start Date

Parameter

End Date

Parameter

• Last 24 hours data on 1st day of the week/month

• Last 48 hours data on 2nd day of the week/month


Note: Date selection can be done either using the relative date range or calendar dates. Relative dates are used only in 24 hours interval.


Customizing Built-in ReportsIn order to modify the built-in reports to meet your specific requirements, use the built-in report customization feature. To customize any flat tabled built-in report:

1. Open any of the built-in report.

2. Click on any of the column header in a tabular report, you can see the below options:

Report Customization Options

3. Use the Up and Down arrows to sort the column data.

4. Use the upside down funnel to filter rows, which can be included or excluded in the report output. The filter works for string, numeric and date fields accordingly.

5. Use the table icon either to hide a column that contains information you do not require or change the column formatting. The formatting allows you to change the font, color, background color and alignment of both the header and the values. You can also change the header text.

6. Use the conditional formatting options to highlight the issues with different colors or fonts.


7. Once you make all the changes save the report with a new name as shown below. It is important that you do not save your customized report with the same name as one of Report Manager's built-in reports. If you use the same name, your customizations will be overwritten when you next upgrade Actifio Report Manager.


Customizing Report ParametersOnce the report customization is done, you can create a named set of parameters for that particular report. The saved parameters will override the previous or default behavior.

Example:

If you want to run the report to display “File System” applications alone, follow these steps:

1. De-select “--ALL--” from the Select Application Type(s) drop down list and select File System.

2. Click Save and provide a name in the Save Values pop-up window.

3. The saved list is available in a drop-down at the top of the input control panel.

4. When you return to the repository, you can see an arrow control to the left hand side of the report, clicking the arrow shows you the named parameter set that you have created. You can click on the name to get the customizations.


Handling Long Running ReportsIn order to handle the long running reports, you may ignore the default parameter settings. This option is useful when the default settings cause the report to take long time to render.

To disable the default parameter settings:

1. Right-click on the report name from the repository and click Edit:

2. In the Controls & Resources section, enable Always Prompt option and click the Submit button.


Built-in Reports Quick ReferenceAudit Reports

• Audit Trail Report by Appliance: Provides the audit trail of the configuration and other commands that are executed on appliances with the details of which user from which system (source IP Address) initiated the command, the status (success/failure) of the command etc.

• Event Details Report: Shows the event details on a particular appliance over a selected period.

Jobs Reports

• Application Backup Status by Consistency Date: Provides backup job details with successful image and data handled by each of the backup job.

• Backup Job Details: Detailed view of running and completed backup jobs, including snapshots, OnVault, StreamSnap, Dedup, and Remote Dedup jobs.

• Backup Job Summary: Summarizes backup job success and failure rates by job type, appliance, and dates. Users can drill-down to the Backup Job Details report to get job details.

• Failed Jobs: Provides the details of all failed jobs for the selected job types, applications, and time period.

• Job History Summary by Application: Every application is protected by executing a set of jobs depending on the protection policy set for the application.

• Recovery Job Details: Detailed information on recovery jobs such as mounts, clones, and restores..

• Recovery Job Summary: Summarizes the backed up data for each protected application, the total no. of recovered jobs, and% of successful recover jobs and the time taken to accomplish the restoration of the backed up data.

• Unresolved Failures: This report displays applications which have had job failures in the selected time period without any subsequent successful jobs. Failures are grouped by the combination of application, job type, and error code, and a failure count and time range is shown.

Protection Reports

• Ignored Applications:This report lists all the ignored applications across the appliances.

• Protected Applications: This report shows the protected applications details, including any excluded or included files or databases.

• Policy Summary:This report shows the policy summary for each policy template in each appliances.

• Unprotected Applications:Displays the list of unprotected applications across the list of appliances added to the Report Manager, with the list of appliances the application is discovered on

• Multiply Protected Applications: This report will show the details of the applications that are protected by more than one appliance.

SLA Compliance Reports

• Daily Protection Status:Shows a graphical view of snapshot, dedup/direct-dedup, or remote dedup jobs success corresponding to the dates shown in the report. It only looks at policies with a daily schedule. A policy is considered to be successful if there were any successful jobs with a consistency point in the 24-hour period from the start of the snapshot window.

• Daily Protection Table: Shows a tabular view of job success for the selected period of period of time. It only looks at policies with a daily schedule. A policy is considered to be successful if there were any successful jobs with a consistency point in the 24-hour period from the start of the snapshot window.

• Restorable Images: This report lists all the images that can be restored in an appliance. Among other image types, this includes any backup images, active mounts, and live clones.


• SLA Violation Details: This report shows all SLA violations reported by the Actifio Sky or CDS appliances. All appliances which have the parameter sla.enable set to the default value of true will analyze their data protection policies at the end of every policy window and report on violations. Details on these violations are shown in the report.

• SLA Violation Summary: Summarizes SLA violations by violation reason, job type and appliance over time.

• SLA Violation Summary for Last 24 Hours: Provides SLA violation summary for the configured appliances for last 24 hours. The violations types Failed, Scheduler Off and Not Run are summarized for job types Snapshot, Dedup and Remote Dedup for each appliance individually.

• Database Backup Status: Provides the database and log backup status for database applications such as Oracle and MS-SQL Server or Consistency Groups with SQL/Oracle applications.

Summary Reports

• Appliance Health Dashboard:Shows the key resource constraints for each appliance, with colors to indicate resources (disk pools, VDisks) that are approaching their limits.

• Appliance Users: The report shows the list of users in each appliance, which is accessible only for users with administrative role.

• Organization Membership: This report shows the organization and application memberships, this report has three sections.

• Report Manager Dashboard: It gives you at-a-glance of storage resource utilization, SLA violations, events and backup jobs and presents information about the operations of your Actifio Report Manager through a variety of widgets.

• Resource Consumption by Appliance: This report shows the resource consumption by Appliance, this includes the local and remote consumption of resources by an appliance.

• Resource Consumption by Organization: This report will display the resource consumption by organization, this includes the local and remote consumption of resources by an organization.

• Resource Consumption by Policy Template: This report will display the resource consumption by policy template, this includes the local and remote consumption of resources by policy template.

Utilization Reports

• Bandwidth Utilization History: Shows hourly trend of incoming and outgoing bandwidth statistics of a selected appliance.

• Dedup Pool Consumption: Shows the dedup pool consumption trends over time and top consumers of the pool.

• Managed Data Consumption Details: Gives the list of applications that are consuming the Managed Data License for each appliance.

• Managed Data Consumption Over Time: Provides summary of Managed Data consumption over time.

• Managed Data Consumption Summary: Gives the summary of managed data consumption.

• Snapshot Pool Consumption: Shows the snapshot pool and VDisk consumption trends over time and top consumers of the pool.

• Storage Resource Trending: Shows the resource consumption for snapshot pools, dedup pools and VDisks. It also forecasts the future consumption of the resources.

5


Audit Reports

This chapter explains about audit trail of the configuration and event details occurred on an Actifio appliance.

• Audit Trail Report by Appliance

• Event Details Report

Audit Trail Report by ApplianceThis report shows the audit trail of the configuration and other commands that are executed on the Actifio Appliance with the details of user, system (source IP Address) that initiated the command, the status (success or failure) of the command, etc.

Sample Report - Audit Trial Report by Appliance

Column Descriptions

• Date: Date (MM-DD-YYYY HH:MM) of the command

• User Name: User name of the user who executed the command (“admin” in many cases)

• User Full Name: User's first name and last name are concatenated with a '.' (firstname.lastname).

• Source IP Address: IP Address of the system from which the command is initiated

• Destination IP Address: IP Address of the system on which the command is executed

• Details: Command used and the status are delimited with ‘:’.

Report Parameters

• Select Appliance(s): Name of the Appliance on which the report will be generated. Appliance to be selected from the multi-select drop down list.

• Privileged: Check box option to filter report to show Privileged or Non-Privileged user data.

• Select Start Date: Start date of the reporting interval with default selection as DAY-1.

• Select End Date: End date of the reporting interval with default selection as DAY.

Note: The default reporting interval is last 24 hours as defined by DAY and DAY-1.


Event Details ReportThis report shows the event details on a particular appliance over a selected period.

Sample Report - Event Details Report

Column Descriptions

• Severity: Severity of the event (Error Warning or Info)

• Event Time: Timestamp when the event happened.

• Event Id: Event type identifier

• Error Message: Reason or description for the failure

• Error Code: Unique Error Identifier

Report Parameters

• Select Appliances: Name of the Appliance on which the report will be generated. Appliance to be selected from the multi-select drop down list.

• Severity: Type of the event on which report will be generated.

• Show SLA Violations: Includes or excludes SLA Violations from the list. Default is to show




6


Jobs Reports

Each protection operation is a job. There are four categories of jobs: Snapshot, Dedup, Replication, and Recovery. Job reports record the execution and results of these operations.

Topics:

• Application Backup Status by Consistency Date

• Backup Job Details

• Backup Job Summary

• Failed Jobs

• Job History Summary by Application

• Recovery Job Details

• Recovery Job Summary

• Unresolved Failures

Application Backup Status by Consistency DateThis report provides backup jobs details with successful image and data handled by each of the following job types.

• Snapshot

• Dedup/Direct Dedup

• Remote Dedup

The data provided in this report is grouped by each application and displayed for the selected consistency dates.

Sample Report - Application Backup Status by Consistency Date


Column Descriptions

• Appliance: Name of the appliance.

• Host Name: Name of the host where the application resides.

• Application Name: Name of the application suffixed with the host name.

• Application Type: Type of the application.

• Consistency Date: Time stamp when the application freezes for the backup job.

• Policy Template: Name of the policy template used for application protection.

• Profile Name: Name of the profile used for application protection.

• Job Name: Name of the job run for the consistency date.

• Image Name: Name of the image created by the successful backup job.

• Backup Status: Status of the backup job (Succeeded or Failed or Canceled).

• Data Copied (GB): Application data copied into the storage pools, this field is specific for Snapshot jobs.

• Post Compressed (GB): Post compressed application data written into the dedup pool, this field is specific for Dedup/Direct Dedup jobs.

• Remote Post Compressed (GB): Post compressed application data written into the remote appliance’s dedup pool.This field is specific for Remote Dedup jobs.

Report Parameters

• Select Appliance(s): The multi-select drop down lists all the appliances that are added to the Report Manager.

• Select Organization(s): The multi-select drop down lists the organizations that belong to the selected appliance(s).

• Select Application Type(s): The multi-select drop down lists the application type for the applications that belong to the selected appliance(s) and organization(s).

• Select Application(s): The multi-select drop down lists the applications that belong to the selected appliance(s), organization(s) and application type(s). The host name is prefixed with the application name, so that all the applications belonging to a host are listed together.





Backup Job DetailsThis report provides the details of backup job (snapshot, dedup, remote-dedup, direct dedup, dedup async, ReadyVM, OnVault, LogReplicate, StreamSnap, Direct-to-OnVault). The report also shows the Log backup jobs and includes an option to show only Log backup jobs. The chart in the report shows the count of jobs based on the status (succeeded, failed, canceled, not run) for the selected dates.

Sample Report - Backup Job Details

Column Descriptions





• Policy Template: Policy Template used for application protection.

• Policy Name: Name of the policy used for protection.

• Job Name: Name of the job.

• Job Type: Type of the job.

• Log Backup: Sub job type Log Backup for Snapshot and StreamSnap jobs only.

• Job Status: Completion status (Succeeded or Failed or Canceled or Running) of the job.

• Percent Complete: Shows the progress of running jobs, not applicable for succeeded, failed & canceled jobs.

• Queued: Timestamp of the queue of the job for queued jobs. Blank in case rest of the jobs.

• Start Time: Timestamp of the start of the job. Blank in case of not run jobs.

• End Time: Timestamp of the end of the job. Shows violation time for not run jobs.

• Duration: Time taken for job completion in hours.

• Managed Data (GB): Size of MDL.

• Data Copied (GB): Size of data copied.

• Percent Changed: percentage that data copied is of application size.

• Local Dedup Ingest (GB): Size of the dedup ingested for local dedup jobs.

• Remote Dedup Ingest (GB): Size of the dedup ingested for remote dedup jobs.


• Local Dedup Pool Consumed (GB): Size of the dedup pool consumed locally.

• Remote Dedup Pool Consumed (GB): Size of the dedup pool consumed remotely.

• Failure Reason: Cause for the job failure. Blank for successful, canceled and running jobs.

• Is Scheduled: True when the job is run by policy scheduler (this column is applicable only for Actifio Appliance version 7.0.2 or higher).

• Hours Since Last Successful Backup: Hours since the last job for the policy ran successfully.

Report Parameters




• Select Policy Template(s): The multi-select drop down lists the policy templates.

• Select Job Type(s): The multi-select drop down lists the job types, Snapshot, Dedup, Direct dedup, Remote dedup, Dedup Async, StreamSnap, Vault.

• Select Job Status: The multi-select drop down lists the job status, succeeded, failed, running, canceled.

• Include jobs not run because scheduler was disabled: Includes not run jobs reported for applications with scheduler disabled.

• Show Time Since Last Success: The check box option gets the hours since last success values for each job when it is selected.

• Minimum Percent Change: Filter for minimum volume of new data that is been added to the corresponding storage pools

• Show Summary: Checking this option displays a summary section on top of the report.



Note: The default reporting interval is the last 24 hours as defined by DAY and DAY-1.


Backup Job SummaryThis report gives backup job summary for the appliances configured with the Report Manager. The summary has a tabular data that shows the count of jobs based on all the job types, Snapshot, Dedup (includes Direct dedup and dedup jobs), remote (includes DAR, remote dedup), StreamSnap, OnVault® and LogReplicate jobs and job status as Succeeded, Failed, Running, Canceled and Not Run for each appliance as well as Summary row displays the enterprise job count.

There are two sets of summary charts based on aggregated for all job types, Snapshot, Dedup, Remote StreamSnap, OnVault® and LogReplicate.

• Two dual Level Pie graphs, one representing Appliance wise job counts for the mentioned job types (For top 5 appliances we show for each appliance and for rest they are aggregated into a single group called Other Appliances), and the other representing job counts for job types with the corresponding statuses.

• Line chart shows the trend over time for job count by status. (Optional controlled by show time series graphs Input Control).

The report also provides and option to drill to detail to the Backup Job details report. The capability is provided on the appliance name, job count in the table as well as the data points in the column chart as well as the line chart.

Actifio appliances prior to 6.2.4 did not send running job information to the Report Manager, in this case the running jobs fields of Total, Snapshot, Dedup and Remote, for those appliances are shown as NA.

Sample Report - Backup Job Summary

Column Descriptions


• All Job Types: Refers to the count of job, irrespective of the job type selected.

• Snapshot or Dedup or Remote or OnVault® or StreamSnap or LogReplicate: Refers to the count of jobs for the respective job type category.

• Total: Job count for the selected appliances and date range, irrespective of the job types or status.

• Succeeded: Job count for the selected appliances and date range, irrespective of the job types or status.

• Success Percent: Percentage of jobs succeeded for the selected appliances and date range, irrespective of the job types or status.

• Failed: Job count for the selected appliances and date range, irrespective of the job type or status.

• Canceled: Job count for the selected appliances and date range, irrespective of the job type or status.


• Running: Job count for the selected appliances and date range, irrespective of the job type or status.u

• Not Run: Violation count of jobs that did not run for the selected appliances and date range, irrespective of the job type or status

Report Parameters




• Select Policy Template(s): The multi-select drop down, list all the policy templates used by the selected applications and appliances.



• Show Duel Pie Graphs: This will control the display of duel level pie graphs.

• Show Time Series Charts: Displays time series charts when checked.

• Include Jobs Not Run because Scheduler was disabled: Includes jobs not run because the scheduler was disabled

Note: The default reporting interval is last 7 days as defined by DAY and DAY-7.


Failed JobsThis report shows the details of all failed jobs for the selected job types, applications, and time period.

Sample Report - Failed Jobs

Column Descriptions


• Job Type: Backup job type.






• Start Time: Timestamp of the start of the job. Blank in case of not run jobs.

• End Time: Violation Time: Timestamp of the end of the job.

• Duration: Time taken for job completion in hours.

• Error Code: Error ID assigned to the failed reason.

• Message: Error message for the failed job.

• Hours Since Failure: Hours since the job for the application has failed

Report Parameters



• Select Job Type (s): The multi-select drop down lists job types.






• Hours Since Failure: Minimum hours since the job for the application has failed.



Job History Summary by ApplicationEvery application is protected by executing a set of jobs depending on the protection policy set for the application. Based on the execution frequency set in the protection policy, each type of job is run periodically as specified. This report provides a success, failure, canceled and running summary for each job types for each application. Log backups are treated as a separate job type from snapshots, that we show totals on the last page, and these totals will double-count jobs that are Db+Log backups if both log backup and snapshot jobs are selected.

Sample Report - Job History Summary by Application

Column Descriptions







• Total Jobs: Total number of jobs for the job type that were for the application.

• Succeeded Job: Number of successful jobs for the job type that were run for the application.

• Success Percent (%): Percentage of successful jobs for the job type that were run for the application.

• Failed Jobs(#): Number of failed jobs for the job type that were run for the application.

• Failed Percent(%): Percentage of failed jobs for the job type that were run for the application.

• Canceled Jobs: Number of canceled jobs for the job type that were run for the application.

• Running Jobs: Number of running jobs for the application.

• Not Run: Number of jobs not run for the application and job type.

Report Parameters





• Select Job Type (s): The multi-select drop down lists job types.


• Include Jobs Not Run because Scheduler was disabled: Includes jobs not run because the scheduler was disabled




Note: The totals will count DB+Log backups as two jobs (a log backup and a snapshot) even though there is just 1 job record.


Recovery Job SummaryThis report shows the effectiveness of recovered backed-up application data. All job types are included in the summary. This report summarizes, for each protected application, the total number of Restore jobs of all types, the number and % of successful restore jobs, and the total time taken to accomplish the recovery.

Sample Report - Recovery Jobs Summary

Column Descriptions


• Application Name: Name of the application and the host on which the application is running.


• Total Jobs (#): Total number of jobs for the application that belongs to “major” category called Recovery.

• Success Jobs (#): Number of successful jobs.

• Jobs Succeeded%: Percentage of the successful jobs.

• Total Elapsed Time (hh mm ss): Time taken for all the successful jobs to run.

Report Parameters









Recovery Job DetailsThe report shows the job details of the summary information provided in “Recovery Job Summary” report. This report shows the effectiveness of the Actifio appliance in recovering backed up application data. This report includes the restore jobs including Restore, Mount, and Clone etc,.

Sample Report - Recovery Job Details

Column Descriptions

• Appliance: Name of the source appliance.

• Target Appliance: Name of the target appliance.

• Mounted Host: Host on which the application is running.

• Host: Name of the host where the application resides.

• Application Name: Name of the application.

• Application Type: Type of application.

• Job Type: Type of the job. This a sub type (such as Mount, Clone, etc) of the “major” type “Restore”

• Start Date: Date and time when the job started

• End Date: Date and time when the job completed

• Elapsed Time (Hours): Time taken for completion of job in hours.

• Status: Completion status (Succeeded or Failed) of the job.

• Error Message: Reason for the job failure.

Report Parameters






• Select Policy Template(s): The multi-select drop-down,lists the policy templates for the applications that belong to the selected appliance(s) and organization(s).

• Select Start Date: Beginning date of the data reporting interval having default selection as DAY-3.

• Select End Date: Ending date of the data reporting interval having default selection as DAY.

• Hide Headers & Footers: Checking this option hides all sections except the table report (Used to export report in CSV format or for exception-only report scheduling).

Note: The default reporting interval is last three days as defined by DAY and DAY-3.


Unresolved FailuresThis report displays applications which have had job failures in the selected time period without any subsequent successful jobs. Failures are grouped by the combination of application, job type, and error code, and a failure count and time range is shown.

Sample Report - Unresolved Failures

Column Descriptions

• Appliance: Name of the source appliance.






• Log Backup: Sub job type LOG Backup for Snapshot and StreamSnap jobs only.

• Error Code: Unique code for the failure reason.

• Failure Count: Number of jobs failed with the reason for the application and job class combination.

• Error Message: Error message for the failure reason.

• First Failure: Timestamp of the first failed job for selected interval.

• Last Failure: Timestamp of the last failed job for selected interval.


Report Parameters




• Select Policy Template(s): The multi-select drop-down lists the policy templates for the applications that belong to the selected appliance(s) and organization(s).

• Select Start Date: Beginning date of the data reporting interval having default selection as DAY-3.

• Select End Date: Ending date of the data reporting interval having default selection as DAY.



Note: The default reporting interval is last three days as defined by DAY and DAY-3.

7


Protection Reports

Protection reports allows you to verify the application protection and discovery status within an appliance and also at an enterprise level.

Topics:

• Ignored Applications

• Protected Applications

• Policy Summary

• Unprotected Applications

• Multiply Protected Applications


Ignored ApplicationsThis report lists all the ignored applications across the appliances. These are applications that are (a) ignored on any appliance and (b) not protected on any appliance:

Sample Report - Ignored Applications

Column Descriptions

• Host Name: Name of the Host

• Application Name: Name of the application


• Instance Name: Name of the database instance for instance members.

• Ignored on Appliances: List of the appliances on which the application is marked as ignored.

• Discovered on Appliances: List of the appliances on which the application is discovered

Report Parameters




• Hide Headers & Footers: Checking this option hides all sections except the table report (Used to export report in CSV format or for exception-only report scheduling)


Protected ApplicationsThis report shows the details protected applications with the following information:

• SQL instance name and an indication on whether a database is protected through the SQL instance, a consistency group, or directly.

• The remote node from the profile if the application is replicated.

• All the SLA restrictions, such as scheduler disabled, snapshots disabled, etc.

• Inclusions and exclusions, such as volumes included/excluded for VMs, databases included/excluded for SQL Instances, and include/exclude patterns and start/prune paths for file servers.

Sample Report - Protected Applications

Column Descriptions

• Appliance: Appliance Name.

• Host: Name of the Host

• Application: Name of the application


• Policy Template: Policy template associated to the protected application.

• Remote Appliance: Remote appliance or remote node where the application is being replicated.

• Consistency Group: If the application is protected as part of a consistency group we display its name here.

• Instance Name: Only for SQL server databases.

• Restrictions: A comma-separated list with the following possibilities: Scheduler Disabled, Expiration Disabled, Snapshots Disabled, Local Dedup Disabled, Remote Dedup Disabled, Dedup Async Disabled, StreamSnap Disabled, OnVault Disabled, Process Latest Snapshot, Process Latest Dedup.

• Inclusions/Exclusions: Volume restrictions.

• Policy Overrides: overrides will include any policy options set at the application or SLA level.

Report Parameters



• Select Policy Template(s): The multi-select drop down, lists the associated policy templates.


• Hide Headers & Footers: Checking this option hides all sections except the table report (Used to export report in CSV format or for exception-only report scheduling.)


Policy SummaryThe report shows the policy summary for all policy templates in each appliance.

Sample Report - Policy Summary

Column Descriptions

• Appliance Name: Appliance Name.

• Policy Template: SLT Name

• Policy: Policy Name

• Operation: Snapshot, Dedup, StreamSnap, etc.

• Retention: string, such as 2 weeks. Note that StreamSnap retention should be smart enough to know when to use the snapshot retention, a custom retention, or just keep the last image.

• Retention Days: Number, with two (2) digits of precision.

• Schedule Type: String with values like "Daily", "Continuous", "Weekly on Saturday", or "Monthly on day 1". This also needs to show any exceptions

• Start Time: When the window starts. Format: hh24:mm, as in 20:00 for 8 pm. Leave blank for continuous policies.

• Stop Time: When the window closes. Format: hh24:mm. Leave blank for continuous policies.

• Frequency: RPO string as in “24 hours”

• Application Consistent: String value of the policy option. Values are "yes", "no", “"last". It will be blank if no policy option is set, which is the default.

• Log Backup Frequency (min): Minutes between database log backup jobs, or blank. This will be blank if db log backup is not enabled.

• Applications Protected: Count of applications protected by this policy template

• Applications with Schedule Disabled: Count of applications protected by this policy template that have their schedule currently disabled

Report Parameters



Unprotected ApplicationsThis report displays the list of unprotected applications across the list of appliances added to the Report Manager, with the list of appliances the application is discovered on. This report excludes applications that marked as ignored.

Sample Report - Unprotected Applications

Column Descriptions




• Instance Name: Name of the SQL instance.

• Discovered On: List of the appliances the application is discovered on.

Report Parameters






Multiply Protected ApplicationsThis report will show the details of the applications that are multiply protected across all the appliances that are configured to the report manager.

Sample Report - Multiply Protected Applications

Column Descriptions


• Application: Name of the application suffixed with the host name.


• Instance Name: Name of the SQL instance (applicable only for SQL server database)

• UUIDs: Unique identifiers for application.

• Appliance: Appliance name where the application is protected.

• Consistency Group: If the application is protected as part of a consistency group we display its name here.

• Policy Template: Template used in the appliance to protect the application.

• Managed Data (TB): Managed data consumed by the application in the appliance.

• Most Recent Job: Date and Time to the minute of start of most recent snapshot or direct-to-dedup job.

• Application ID: This is the unique identifier for the application in an appliance.

Report Parameters





8


SLA Compliance Reports

This chapter explains how to work with SLA Compliance reports, which shows how well the Actifio appliance is complying with the service level agreements that you have assigned to your applications.

Topics:

• Daily Protection Status

• Daily Protection Table

• Restorable Images

• SLA Violation Summary

• SLA Violation Summary for Last 24 Hours

• SLA Violation Details

• Database Backup Status

Note: Applications with poor SLA compliance may have unsuitable SLA policy templates. See Planning and Developing Service Level Agreements, in your Actifio Documentation Library, for some good information on optimizing your SLAs for best compliance.


Daily Protection StatusThis reports shows whether any snapshot, dedup/direct-dedup, remote dedup, StreamSnap and OnVault jobs succeeded with consistency dates corresponding to the dates shown in the report. The number of color slots shown will depend on the policy types used on each appliance, representing snapshot, dedup, remote dedup, StreamSnap and OnVault status. Direct-to-dedup jobs are treated as dedup similarly Direct to OnVault jobs are considered as OnVault. It only looks at policies with a daily schedule.

Sample Report - Daily Protection Status

Column Descriptions

• Host Name: Name of the host.


• Successful jobs are reported green in color and when you mouse hover it the tool-tip will show: <job-name> finished at <completion time> with consistency point of <consistency time>.

• Failed jobs are reported red in color and when you mouse hover the tool-tip will show: <job-name> failed at <failure time>: <failure reason>

• If the policy window was still open as of our last data sync it is reported with color yellow and when you mouse hover the tool-tip will show: Policy window had not finished as of the most recent sync: <latest sync time>

• Canceled are reported in red in color and when you mouse hover the tool-tip show the information: <job-name> was canceled at <cancellation time>

• If no job was run in the policy window, reported in red in color and when you mouse hover the tool-tip show : No applicable job was run for this period

• If an ancestor job was red (snapshot for dedup, dedup for remote dedup), it is reported red in color and when you mouse hover the tool-tip will show: <reason the ancestor job was red>

• If a dedup or remote dedup job was run for a later consistency time, it is reported red in color and when you mouse hover the tool-tip will show: <job name> ran with a later consistency time

• If the ancestor job succeeded or may still succeed (green or yellow), the tool-tip will show: Success is still possible. <ancestor job type> job status is <ancestor status and description>


Report Parameters

All parameter selection is mandatory:




• Select Policy Template(s): The multi-select drop down lists all the available Policy Template.

• Select Job Type(s): Used to limit the report to specific job types.

• Severity: This is a single select list that provides you option to filter data based on the severity of the situation.

o All applications.

o Exclude fully compliant applications (yellow or red).

o Only show applications with policies in complete violation (red only).

o No successes in last three days

• Show Application with Scheduler Disabled: When checked displays applications with backup scheduler disabled.

• End Date: Set the end date for the reporting interval of 10 days. Note that fewer than 10 days of data will be shown for appliances 4 or more job types (snapshot, dedup, remote dedup, StreamSnap, or OnVault).


Daily Protection TableThis report shows whether any snapshot, dedup, direct dedup, remote dedup, StreamSnap, OnVault and Direct to OnVault jobs succeeded with consistency dates corresponding to the 24-hour period starting with the beginning of the snapshot window for the last 7 days. This report does not show any colored values; it shows the same information as Daily Protection Status, plus some additional detail, in a tabular format suitable for export to a spreadsheet.

Sample Report - Daily Protection Table

Column Descriptions






• Date: Date of analysis.

• Window Start Time: Policy window start time for the data capture job type.

• Job Type: Type classification of the job.

• Status: Compliance status of the policy.

• Comment: Description of the policy compliance.

Report Parameters





• Select Policy Template(s): The multi-select drop down lists all the available Policy Template.

• Severity: This is a single select list that provides you option to filter data based on the severity of the situation.


o All applications.

o Exclude fully compliant applications (yellow or red).

o Only show applications with policies in complete violation (red only).

o No successes in last three days

• Show Applications with Scheduler Disabled: When checked displays applications with backup scheduler disabled.

• Exclude if comment contains: Excludes the row if the comment contains the specified text.

• Select Start Date: Beginning date of the reporting interval with default selection as DAY-7.

• Select End Date: Ending date of the reporting interval with default selection as DAY.



Restorable ImagesThis report lists all the images that can be restored in an appliance. The images can be of snapshot, log capture, dedup, or OnVault - this is not the same as job type. For example, a StreamSnap image will be of type snapshot with a destination of a remote appliance.

Sample Report - Restorable Images

Column Descriptions

• Source Appliance: Source appliance where the application is protected.

• Host: Host where the application is located.




• Policy: Policy used for application protection.

• Destination: Target appliance or OnVault.

• Image Type: Type of backup image.

• Consistency Time: Consistency time of the backup image.

• Creation Date: Date when the backup was triggered.

• Expiration date: Date when the backup is scheduled to expire.

• Retention (Days): Number of days the backup is supposed to retain.

• Image Age (Days): source appliance last contact time and consistency time.

Report Parameters



• Destination: The multi-select drop down lists the appliances that can be target to the source appliance even OnVault.





• Minimum Retention (Days): Backups with minimum retention of days. Default to 0.

• Minimum Image Age (Days): Backups with minimum age in days. Default to 0.

• Images To Show (Radio buttons):

o Latest Image Only: Shows latest image for the policy type (default).

o Oldest Image Only: Shows oldest image for the policy type.

o Oldest Image Only: All Images.

• Only show images from current policy templates: Shows images protected with current policy template associated with the application, works in sync with Images to show option.


SLA Violation Summary This report gives SLA violation summary for the configured appliances. The violations types Failed, Scheduler Off, and Not Run are summarized for job types Snapshot, Dedup/Direct Dedup, Remote Dedup, OnVault, and StreamSnap for each appliance individually for each appliance. Summary row displays the enterprise violation count for each column.

• Click on the Appliance Name to see the selected appliance's summary.

• Click on the Violation Count to see the violation details with the corresponding filters selected.

Top 5 Appliances with High Violation Count Graph:

This graph is a dual level pie graph, the inner layer holds the top five appliances with highest number of violations occurred. The total violation count includes job types Snapshot, Dedup/Direct Dedup, Remote Dedup, OnVault, and StreamSnap. The outer layer consists of job types Snapshot, Dedup/Direct Dedup, Remote Dedup, OnVault, and StreamSnap for each of the top five appliances with highest violation count.

Violations Count by Job Type and Violation Type Graph:

This graph is a dual level pie graph, the inner layer holds the total violation count for job types Snapshot, Dedup/Direct Dedup, Remote Dedup, OnVault, and StreamSnap. The outer layer consists of violation types Failed, Scheduler Off and Not Run aggregated for all the configured appliances.

Click on the pie sector to view the details report with the selected filters.

The Total Violations Graph displays the total violation history for violation types Failed, Scheduler-Off and Not Run aggregated for all the configured appliances for each date of the selected interval.

The Snapshot, Dedup and Remote Dedup Violation Graphs display the violation history for violation types Failed, Scheduler Off and Not Run aggregated for all the configured appliances respectively.

Click on the any data point of the graph to view the details report with selected filters.

Sample Report - SLA Violations Summary


Column Descriptions


• Application Count: Number of applications that have contributed to the violations for the selected time period.

• Violation Count: Number of violations that have occurred for the selected interval.

• For Snapshot, Dedup/Direct Dedup, Remote Dedup, OnVault, and StreamSnap Sections:

o Failed: Number of Failed violations that have occurred for the selected interval.

o Scheduler Off: Number of Scheduler Off violations that have occurred for the selected interval.

o Not Run: Number of Not Run violations occurred for the selected interval.

o Total: Number of Failed, Scheduler Off and Not Run violations occurred for the selected interval.

Report Parameters

All parameter selection is mandatory.








SLA Violation Summary for Last 24 HoursThis report gives SLA violation summary for the configured appliances for last 24 hours. The violations types Failed, Scheduler Off and Not Run are summarized for job types Snapshot, Dedup/Direct Dedup, Remote Dedup, OnVault, and StreamSnap for each appliance individually for each appliance. Summary row displays the enterprise violation count for each column.

• Click on the Appliance Name to see the selected appliance's summary.

• Click on the Violation Count to see the violation details with the corresponding filters selected

Top 5 Appliances with High Violation Count Graph:

This graph is a dual level pie graph, the inner layer holds the top five appliances with highest number of violations occurred. The total violation count includes job types Snapshot, Dedup/Direct Dedup, Remote Dedup, OnVault, and StreamSnap. The outer layer consists of job types Snapshot, Dedup/Direct Dedup, Remote Dedup, OnVault, and StreamSnap for each of the top five appliances with highest violation count.

Violations Count by Job Type and Violation Type Graph:

This graph is a dual level pie graph, the inner layer holds the total violation count for job types Snapshot, Dedup/Direct Dedup, Remote Dedup, OnVault, and StreamSnap. The outer layer consists of violation types Failed, Scheduler Off and Not Run aggregated for all the configured appliances.

Click on the pie sector to view the details report with the selected filters.

Sample Report - SLA Violations Summary for Last 24 Hours

Column Descriptions


• Application Count: Number of applications that have contributed to the violations for the selected time period.

• Violation Count: Number of violations that have occurred for the selected interval.


• For Snapshot, Dedup/Direct Dedup, Remote Dedup, OnVault, and StreamSnap Sections:

o Failed: Number of Failed violations that have occurred for the selected interval.

o Scheduler Off: Number of Scheduler Off violations that have occurred for the selected interval.

o Not Run: Number of Not Run violations occurred for the selected interval.

o Total: Number of Failed, Scheduler Off and Not Run violations occurred for the selected interval.

Report Parameters






SLA Violation DetailsThis report shows all SLA violations reported by the Actifio Sky or CDS appliances. All appliances which have the parameter sla.enable set to the default value of true will analyze their data protection policies at the end of every policy window and report on violations. Details on these violations are shown in the report.

Sample Report - SLA Violations Details

Column Descriptions






• Policy Name: Name of the policy used to protect the application

• Job Type: Type of job for which the violation occurred.

• Violation Time: Timestamp when the SLA violation occurred.

• Violation Type: Type of violation.

• Reason: Reason why the policy violation occurred.

Report Parameters





• Select Policy Template(s): The multi-select drop down lists the policy templates that belong to the selected appliance(s) and organization(s).

• Select Host(s): The multi-select drop down lists the Hosts that belong to the selected appliance(s) and organization(s).


• Select Application(s): The multi-select drop down lists the applications that belong to the selected appliance(s), organization(s) and Host(s).

• Select Job Type(s): The multi-select drop down lists all the backup job types.

• Select Violation Type(s): The multi-select drop down lists all the violation types.



Note: The default reporting interval is last 24 Hours defined by DAY and DAY-1.


Database Backup StatusThis report provides the database and log backup status for database applications such as Oracle and SQL Server or Consistency Groups with Oracle or SQL Server applications as consistency group members. It also provides the most recent job status along with the recent successful database and log jobs respectively.

Sample Report - Database Backup Status

This report has four sections:

• Latest DB Job

• Latest Successful DB Job

• Latest LOG Job

• Latest Successful LOG Job

Column Descriptions


• Host Name: Name of the host on which the application resides.





• Start Time: Timestamp of the start of the job.

• End Time: Timestamp of the end of the job.

• Job Status: Completion status (Succeeded or Failed or Canceled or Running) of the job.

• Image Age: Time from the backup time to last successful data sync time for the appliance.

• Failure Reason: Reason or cause for the job failure. Blank for successful, canceled and running jobs.

Report Parameters


• Select Appliance(s): The multi-select drop down lists all appliances that are added to the Report Manager.


• Select Application Type(s): The multi-select drop down lists the application type for the applications that belong to the selected appliance(s) and organization(s). Applicable only to database applications.

• Select Policy Template(s): The multi-select drop down lists the policy templates that belong to the selected appliance(s) and organization(s).

9


Summary Reports

The summary reports provide the daily overall status of an appliance. It is a combination of several sub-reports.

• Appliance Health Dashboard

• Appliance Users

• Organization Membership

• Report Manager Dashboard

• Resource Consumption by Appliance

• Resource Consumption by Organization

• Resource Consumption by Policy Template


Appliance Health DashboardThis report shows the key resource constraints for each appliance, with colors to indicate resources (disk pools, VDisks) that are approaching their limits. The% Used for snapshot pools is the highest pool consumption percentage if there are multiple snapshot pools.

Sample Report - Appliance Health Summary

Column Descriptions

• Appliance: Name of the Appliance.

• Hours Since Last Data Sync: Number of hours since the last successful data sync.

• Software Version: Appliances version.

• Managed Data (TB): Managed Data License consumed by the appliance.

• Dedup Pool, Snapshot Pool(s), VDisks

o Used/Capacity: Current usage and capacity. Pools are measured in Tera bytes.

o % Used: Percentage of VDisk and pool volume that are consumed.

o 30 Day Trend: History of consumption and capacity over the past 30 days.

Report Parameters

• Days for Trend Lines: Number of days of history to display; defaults to 30.

• Select Appliance(s): Specify a subset of appliances to display, or --ALL-- for all appliances.

• Hide Headers & Footers: If checked, do not show the report header, summary, or footer.


Appliance UsersThe report shows the list of users in each appliance, which is accessible only for users with administrative role.

Sample Report - Appliance Users

Column Descriptions

• Appliance: name of the appliance

• User Name: User name user to login

• Is Administrator: True if the user is administrator.

Report Parameters

• Select Appliance: Name of the appliance on which the report is generated. Select the appliance from the single-select drop down list.


Organization MembershipThis report shows the organization and application memberships, this report has three sections:

• Organization with the list of members

• Applications In Multiple Organizations

• Applications Not In Any organizations

Sample Report - Organization Membership

Column Descriptions





• Is Protected: If protection is enabled for the application.

Report Parameters

• Select Appliance(s): The multi-select drop down lists all the appliances that are added to the report manager.

• Select Organization(s): The multi-select drop down lists the organizations that belong to the selected appliance.


• Organization Members: Displays Organization Members section when checked.

• Applications in Multiple Organizations: Displays Applications In Multiple Organizations when checked.

• Applications not in Any Organization: Displays Applications Not In Any Organizations when checked.


Report Manager DashboardThis report gives you at-a-glance of storage resource utilization, SLA violations, events and backup jobs and presents information about the operations of your Actifio Report Manager through a variety of widgets:

• The Report Manager Backup Jobs Widget

• The Report Manager SLA Violations Widget

• The Report Manager Events Widget

• The Report Manager Utilization Widget

The Report Manager Backup Jobs Widget

Backup Jobs widget provides an aggregated job summary for all the backup jobs such as Snapshot, Dedup, Direct-dedup and Remote grouped by day with their status (Succeeded, Failed, Running and Canceled). Clicking on this chart will take you to Backup Job Details report.

The Backup Jobs Widget

The status of a job after it has been processed may have four states, succeeded, failed, canceled and running. The Job outcome table shows the outcome and its meaning.

Succeeded Job finished successfully without any issues.

Failed Job triggered but failed to start or unable to complete.

Canceled Job canceled manually or automatically for some reason.

Running Job was running during the most recent data synchronization.

Note: Click on the data point of the chart to see the detailed job report.

Job Status Outcome Meaning or Description


The Report Manager SLA Violations Widget

SLA Violation widget provides an aggregated set of charts grouped by day for all the appliances representing Total, Snapshot, Dedup, and Remote backups for Failed, Scheduler Off and Not Run violations. Clicking on data points of this chart will take you to SLA Violation Details report.

T

The SLA Violations Widget

Failed Job triggered but failed to start or unable to complete.

Scheduler off Job did not run as backup scheduler for the application is turned off.

Not Run Job not started within the scheduled window.

The Report Manager Events Widget

The Events widget provides quick access to error and warning events. Events are notifications raised by an Actifio appliance. For a detailed information about these events, see the Using the System Monitor to Monitor Jobs and Events guide.

Error: Displays the errors that occurred in the Actifio appliance.

Warning: Displays the warnings that occurred in the Actifio appliance.

By default, this widget polls for fresh data every one hour. The data refresh setting depends on the data synchronization interval. You can sync the data hourly, daily and weekly.

Violation Status Meaning or Description


The Events Widget

Note: Click on any data point of the chart to view the detailed information about that event type.

The Report Manager Utilization Widget

The Utilization widget provides the top five snapshot pools with high utilization and top five appliances with high dedup pool utilization. Also presents top five appliances with high VDisks consumption.

By default, this widget polls for fresh data every day. The data refresh setting depends on the data synchronization interval. You can sync the data hourly, daily and weekly etc.

The Utilization Widget shows you:

• Snapshot Pool: Provides the Snapshot pool utilization percentage over a period of time for top five pools with high utilization. If an appliance has multiple snapshot pools, the chart shows the pool names. Clicking on the data point will take you to the Snapshot Pool Consumption report.

• Dedup Pool: Provides the Dedup pool utilization percentage over a period of time for top five appliances with high utilization. Clicking on the data point will take you to the Dedup Pool Consumption report.

• VDisk: Provides the VDisk utilization over a period of time for top five appliances with high utilization. Clicking on the data point will take you to the Snapshot Pool Consumption report.


The Utilization Widget


Resource Consumption by ApplianceThis report shows the resource consumption by Appliance, this includes the local and remote consumption of resources by an appliance.

Sample Report - Resource Consumption by Appliance

Column Descriptions

• Target Appliance: Appliance where the application's backup is replicated to.

• Source Appliance: Appliance where application is protected.

• Application Count: Number of applications assigned to the Appliance. Snapshot Pool Consumed (TB): Local Snapshot pool consumption by the Appliance.

• VDisks Consumed: Local VDisks consumed by the application.

• Dedup Pool New Consumption (TB): Dedup bytes post compressed into the local dedup pool.

• Network Traffic (TB): Bytes transferred over wire and network.

Report Parameters

• Select Target Appliance(s): The multi-select drop down lists the appliances that can be target to the source appliance even OnVault.

• Select Source Appliance(s): The multi-select drop down lists all the appliances that are added to the report manager.





Note: The default reporting interval is the last 30 days as defined by DAY and DAY-30.


Resource Consumption by OrganizationThis report will display the resource consumption by organization, this includes the local and remote consumption of resources by an organization.

Sample Report - Resource Consumption by Organization

Column Descriptions

• Organization: Unique organization across the enterprise.

• Appliance Count: Number of appliance(s) the organization exists on.

• Application Count: Number of applications present in the organization.

• Managed Data (TB): Managed data by the organization.

• Snapshot Pool Consumed (TB): Snapshot pool consumption by the organization.

• VDisks Consumed: VDisks consumed by the application.

• Local Dedup Pool New Consumption Last 30 Days (TB): Dedup bytes post compressed into the local dedup pool.

• Remote Dedup Pool New Consumption Last 30 Days (TB): Dedup bytes post compressed into the remote dedup pool.

• Total Dedup Pool New Consumption Last 30 Days (TB): Dedup bytes post compressed into local and remote dedup pools.

• Network Traffic Last 30 Days (TB): Bytes transferred over wire and network.

Report Parameters









Resource Consumption by Policy TemplateThis report will display the resource consumption by Policy Template, this includes the local and remote consumption of resources by an Policy Template.

Sample Report - Resource Consumption by Policy Template

Column Descriptions

• Policy Template: Unique policy template across the enterprise.

• Appliance Count: Number of appliance(s) the organization exists on.

• Application Count: Number of applications present in the organization.

• Managed Data (TB): Managed data by the organization.

• Snapshot Pool Consumed (TB): Snapshot pool consumption by the organization.

• VDisks Consumed: VDisks consumed by the application.

• Local Dedup Pool New Consumption Last 30 Days (TB): Dedup bytes post compressed into the local dedup pool.

• Remote Dedup Pool New Consumption Last 30 Days (TB): Dedup bytes post compressed into the remote dedup pool.

• Total Dedup Pool New Consumption Last 30 Days (TB): Dedup bytes post compressed into local and remote dedup pools.

• Network Traffic Last 30 Days (TB): Bytes transferred over wire and network.

Report Parameters








10


Utilization Reports

Utilization reports show the usage of resources by protected applications and VMs. The required resources fall into two categories: bandwidth used to replicate data from a primary to a DR appliance, and the Actifio pools used for storage.

Topics:

• Bandwidth Utilization History

• Dedup Pool Consumption

• Managed Data Consumption Details

• Managed Data Consumption Over Time

• Managed Data Consumption Summary

• Snapshot Pool Consumption

• Storage Resource Trending


Bandwidth Utilization HistoryThis report shows hourly trend of both incoming and outgoing bandwidth statistics of the selected Actifio Appliance.

Sample Report - Bandwidth Utilization History

Column Descriptions

• Hour Ending: Timestamp of the data collection

• Throughput (Mbps): Incoming and Outgoing bandwidth Throughput for remote dedup and StreamSnap

Report Parameters






Dedup Pool ConsumptionThis report shows the dedup pool consumption trends over time and top consumers of the pool. The first section is chart of the maximum and consumed space for dedup pool. The second section is a table of the local applications that use the dedup pool.

Sample Report - Dedup Pool Consumption

Column Descriptions






• MDL Size (GB): Size of MDL.

• Job Count: Number of jobs run for the selected period.

• Incremental Consumption (GB): Size of the dedup pool consumed.

• Consumption per Job (GB): Average of the dedup pool consumption.

• Dedup Ingest Total (GB): Size of the dedup ingested.

• Ingest Per Job (GB): Average of the dedup ingested.

• Dedup Ratio: Dedup pool efficiency of the application.

Dedup Pool Consumption from Remote Jobs

Note: This section is applicable only for Actifio appliance version 7.0 or higher

• Source Appliance: Name of the appliance on which the application is protected.

• Target Appliance: Name of the appliance on which the application is replicated.






• MDL Size (GB): Size of MDL.

• Job Count: Number of jobs run for the selected period.

• Incremental Consumption (GB): Size of the dedup pool consumed.

• Consumption per Job (GB): Average of the dedup pool consumption.

• Dedup Ingest Total (GB): Size of the dedup ingested.

• Ingest Per Job (GB): Average of the dedup ingested.

Report Parameters


• Select Organization(s): The multi-select drop down lists drop down lists the organizations that belong to the selected appliance(s).





Managed Data Consumption DetailsThis report gives the list of applications that are consuming the Managed Data License for each appliance. This provides the number of images of each job class has with their latest expiration and image created dates.

Sample Report - Managed Data Consumption Details

Column Descriptions





• Organization List: List of organizations the application belongs to. Blank for orphaned applications.


• Managed Data (GB): Data managed by the application.

• Snapshot, Dedup, Remote, Remote Snapshot (Dedup Async and StreamSnap) & OnVault sections:

o Image Count: Count of Backup Images the application has for corresponding job class.

o Latest Expiration Date: Date that the longest-retained backup image will expire.

o Latest Image Date: Date the most recent backup image was created.

Report Parameters





• As of Date: Select date for historic Managed Data reporting.


Managed Data Consumption Over TimeThis report provides summary of MDL consumption over time with a trend line and it has three sections as follows.

• Managed Data Per Appliance: This will be a stacked area chart showing the MDL contribution for each selected appliance to the total MDL consumed.

• Managed Data Trend: This will show the total of Managed Data consumption with actual and a linear regression trend.

• Applications Managed Per Appliance: This will be a stacked area chart showing the count of application for each appliance contributing to the total MDL consumed.

Sample Report - Managed Data Consumption Over Time

Report Parameters




• Select Date to Extend Trend: Forecast date for the report having default selection as DAY+90.

Note: The default reporting interval is last 270 days, history of 180 days and future prediction for 90 days as defined by DAY+90 and DAY-180.


Managed Data Consumption SummaryThis report gives the summary of managed data consumption and it has three sections.

• Managed Data Consumed by Appliance: This section lists Appliances that are consuming the managed data with the count of applications contributing to it. There are two graphs which represent the same.

• Managed Data Consumed by Organization: This section lists organizations that are consuming the managed data with the count of applications contributing to it. There are two graphs which represent the same.

• Managed Data Consumed by Application Type: This section lists Application Types that are consuming the managed data with the count of applications contributing to it. There are two graphs which represent the same.

• Managed Data Consumed by Policy Template: This section lists Policy Templates that are consuming the managed data with the count of applications contributing to it. There are two graphs which represent the same.

Sample Report - Managed Data Consumption Summary

Column Descriptions

• Organization: List of organizations the application belongs to. Blank for orphaned applications.


• Policy Template: Policy Template used for protection.

Report Parameters




Snapshot Pool ConsumptionThis report shows the snapshot pool and VDisk consumption trends over time and top consumers of the pool. The first section is/are chart(s) of the maximum and consumed space for each snapshot pool. The second section has chart of VDisk consumption for the appliance. The third section is a table of the local and remote applications that use the snapshot pools.

Sample Report - Snapshot Pool Consumption

Column Descriptions





• Snapshot Pool Consumed (GB): Snapshot storage used by the application.

• VDisks Used: Number of VDisk used by the application.

• Staging Disk Storage Used (GB): Staging disk storage used by the application (if the application is using out of band protection).


Report Parameters







Storage Resource TrendingThis report shows the resource consumption for snapshot pools, dedup pool and VDisks. It also forecasts the future consumption of the resources.

Sample Report - Storage Resource Trending.

• Capacity (Blue Line): Storage capacity of the pool.

• Consumed (Green Line): Consumption of the storage pool.

• Trend (Red Line): Linear regression trend line for future pool consumption.

Report Parameters:


• Pool Type(s): The multi-select drop down lists the pool types (Snapshot, Dedup, VDisk).



• Select Date to Extend Trend: Forecast date for the report having default selection as DAY+90.

Note: The default reporting interval is last 180 days,the report will show 180 days of history with a linear regression trend line extended 90 days into future as defined by DAY-180 and DAY+90.

11


Sending Reports through Email

You can configure the Actifio Report Manager to automatically send published reports to the desired email recipients. For each of the report, you need to create a separate schedule.There are few major tasks to be performed in configuring schedule execution of published reports and sending them to a set of recipients. The tasks must be performed in the sequence described here. The sequential tasks are:

1. Registering the Mail Server

2. Verifying the Email Configuration Settings

3. Scheduling Reports

Registering the Mail ServerUsing the email configuration feature, you can send auto-generated reports to specified email recipients.

The Actifio Report Manager collects email server settings from the default Actifio appliance configured during the Report Manager installation. If the authentication server is changed it imports new configurations settings from the changed authentication server. The same email configuration is used to send emails to the desired recipients. If an existing authentication server is replaced with another, then the new authentication server settings are used to send the emails to the single or multiple recipients.

In order to use different email configuration settings, perform the following steps:

1. Log on to the Report Manager with Administrator role.




3. In the Email Configuration section, provide the email server details:

o Host name or IP address in the Server Name/IP field.

o Email server’s port number in Port field.

o Email Id in the User Name field.

o Email password in Password field.

o Check the SSL check-box if the if the mail server requires secure socket connection.

4. Click the Save button.

Note: Change in email server configurations requires Report Manager services restart. Use the Reload Configuration option to restart the services. You must restart the Report Manager services to apply the configuration changes.

Verifying the Email Configuration SettingsUse this option to send a test mail to the desired recipient address.

Perform the following steps to send a test mail:

1. Log on to the Report Manager with Administrator role.


Verifying the Email Configuration Settings

3. Click the Test button. The Test Email pop-up appears.

4. Enter the desired recipient address In the Email Recipients field. You can enter more than one email by separating each address by a comma.



Scheduling ReportsUsing the scheduler, you can configure the schedules with report parameters, output options, and notifications:

• Schedule: When and how often to run the scheduled report.

• Parameters: If the report is designed with input controls, preferred parameters for the report.

• Output Options: Name of the output file and where the output file is stored.

• Notifications: Email options for sending the report output to recipients, and administrative messages.

Scheduled reports run in the background to reduce the performance impact on the Report Manager.

Creating a Schedule

To create a new schedule:

1. Locate the report you want to schedule in the repository.

2. Right-click the report and select Schedule... from the context menu,

The Scheduled Jobs page appears.

3. Click the Create Schedule button.

The Schedule tab of the scheduler appears.

Creating a Schedule

4. Set a start date, choosing whether to run immediately or on a specific date. If a specific date is selected, click the calendar icon to select a start date and time.

5. Specify the time zone. The default time zone is the time zone of the Report Manager. If you need a different time zone for the schedule, set this field accordingly, and the change applies only to the selected schedule.

6. Choose a recurrence type. If you select Simple or Calendar Recurrence, additional controls appear on the page.

o None: Run the report once.


o Simple: Schedule the job to run at a regular interval, specified in minutes, hours, days, or weeks.

o Calendar: Schedule the job to run on days of the week, days of the month, specific dates, or date ranges.

Configuring Email Schedules for Day Light Saving (DST).

Jobs scheduled using simple recurrence will run one hour later when Daylight Savings is in effect. In the example below this job is scheduled at 11:18 am, in October when DST begins the job will run at 10:18 am. This is because the simple scheduler simply adds 24 hours to the last run time not an entire day.

Use the Calendar Recurrence if you want jobs to recur at the same time of day and respect DST adjustments.

Configuring Email Schedules for Day Light Saving (DST)

Adding Parameters to the Schedule

7. If the report you are scheduling has input controls that prompt for user input, click the Parameters tab.

Input Controls for Scheduling a Report

Setting the Output File Options

On the Output Options tab, you can change these settings:

• File name: The base name for the output file in the repository. This name must be unique; if you attempt to create a schedule with the same file name as an existing schedule, the file cannot be saved.


• Description: The optional description of the file that appears to users who view the repository.

• Time Zone: The customer preferred output time zone for generating the report.

• Formats: The available output formats. Select one or more formats; the default format is PDF. When you select more than one, each format is stored as a separate file in the selected output destination.

• File Handling: Select one or more check boxes to specify handling for multiple output files with the same name:

o Overwrite Files: Overwrites old output files with newer one of the same name.

o Sequential File Names by Timestamp: Appends a time stamp to the names of files created by the job. Useful for the output of recurring jobs or for time-sensitive reports where the output must be dated. When the Timestamp is used, the output filename is <base-name>-<timestamp>.<extension>. Note that, depending on the frequency of the schedule and the format of the Timestamp, it may be possible to have two output files with the same name; in this case, modify the Timestamp or use the Overwrite Files check-box to specify the behavior you want.

o Timestamp Pattern: When Sequential File Names by Timestamp is selected, a required pattern for the Timestamp, based on the java.text.SimpleDateFormat is required. Valid patterns for report output files can only contain letters, numbers, dashes, underscores, and periods. The default pattern is yyyyMMddHHmm, for example 200906150601.

Output Options for Scheduling a Report

• Output Destination: To save the output file, select one or more check-boxes to specify the output location. If you do not want to save the report output (for example, if you only want to email the report) leave all check-boxes blank.

o Output To Repository: If checked, saves the report output to the specified location in the repository. You must have write permission to the output folder to save the reports.

Actifio users without role administrator will not have write permission to default repository folders.

Actifio users can save scheduled reports under 'Scheduled Reports' folder.

Recommend that users save the reports to a different location than the default repository folder. A folder called ‘Scheduled Reports’ has been created for this purpose.

o Output To Host File System: If checked, saves the report output to the specified folder on the Reports Manager host machine; check with your administrator for the correct location to enter. Output To Host File System must be configured by an administrator; if the check box is grayed out, saving to the host file system has not been enabled for your system.


o Output To FTP Server: If checked, saves the report output to the specified FTP server. You must have write permission to the selected directory on the FTP server. Enter the following properties of your FTP server:

Server Address: The host, IP address or URL of the FTP server.

Directory: The directory on the FTP server where the report output is saved.

User name: The user name for access to the FTP server.

Password: The password for the user name.

Enable FTPS: If checked, specifies that server uses the FTPS file transfer protocol.

Port: Specifies the FTP port. For FTP, the default port is 21; for FTPS, the default port is 990.

Output Options for Scheduling a Report

Setting Up Notifications

On the Notifications tab, you can make these settings:

Send report when scheduler runs:

Enter one or more email addresses to send the report to desired recipients after the job runs. You can configure the following:

• To: One or more email addresses separated by commas for sending email notification. By default, the mail server is not configured by the Report Manager installer.

• CC: One or more email addresses separated by commas for sending email notification on the CC line.

• BCC: One or more email addresses separated by commas for sending blind carbon-copy email notification; the addresses in this field are not revealed to the other recipients.

• Subject: The subject line of the notification email.

• Message: Content of the notification email.

Choose one of the radio buttons to specify how email recipients access the report:

• Include reports as repository links in email body: Sends a link to the report output in the repository. Not available unless Output to Repository is selected on the Output Options tab.

• Include report files as attachments: Sends the report output as attachments to the notification email. If you have selected multiple output formats, each output is attached as a separate file to the email notification.

• Include report files as ZIP attachment: Zips all report outputs into a single file before attaching to the email.


• Include HTML report in email body: Displays the report directly in the email body. This option is only available when Include report files as attachments or Include report files as ZIP attachment is checked and HTML is selected as one of the options on the Output File Options page. When this option is selected, you cannot include a message in the email body.

• Do not send emails for empty reports: A check box option that, if checked, prevents the server from attaching empty report output files to email notifications. This applies to reports where there is no data that matches the parameters.

How to do exception only reporting: The user MUST select the Hide Headers and Footers parameter, and all filtering must be done by report parameters instead of column headers.

List of reports that can do exception only reporting.

o Daily Protection Table

o Database Backup Status

o Restorable Images

o Backup Job Details

o Recovery Job Details

o Failed Jobs

o SLA Violation Details

o Unresolved Failures

Email Notification Confirmation Response

To receive a confirmation response when an email is successfully sent by scheduler, provide notification recipient details under the section ‘Send job status notifications’:

Enter one or more email addresses to send notification of job success or failure to administrators:

• To: One or more email addresses separated by commas for sending email notification.

• Subject: The subject line of the notification email.

• Send success notification: Check box option that, when checked, sends a notification when the scheduled report runs.

• Success Message: The message in the body of the notification email sent on success.

• Send failure notification: Check box option that, when checked, sends a notification when the scheduled report fails to run.

• Failure Message: The message in the body of the notification email sent on failure.

• Include report job information: A check box option that, if selected, includes the report label, ID, description, and report job status in the notification email.

• Include stack trace: A check box option that, if selected, includes the stack trace for failed jobs in the body of the email.


Notifications Page for Scheduling a Report

8. Click Save. The Save As dialog appears. Enter the schedule job name and description click the Save button to complete the process.


Viewing the List of Scheduled Report Manager Jobs

The Scheduled Jobs page shows the internal ID of the job, the user (owner) who created the job, and the state of the job. The job states are:

• NORMAL: The job is scheduled.

• EXECUTING: The server is generating the report output.

• COMPLETE: The server has finished running the job and placed output to the repository.

• PAUSED: The job has been disabled. Click Enabled to resume the schedule.

• ERROR: The scheduler encountered an error while scheduling the job. This does not include cases where the job is successfully triggered, but an error occurs while it runs.

• UNKNOWN: The scheduler encountered an error with the job trigger.

The Scheduled Jobs page includes these controls:

Enabled check-box: When checked, the job will run at the scheduled times. When unchecked, the job is paused.

• Edit the schedule by using the edit icon

• Delete the scheduled job using the delete icon. When the server receives a request to delete a job that is running, the server completes running the job before deleting it.

Changing Schedules

To edit a schedule:

1. Open the Scheduled Jobs page for the report

2. Click the edit icon in the row of the job you want to change.

3. Make the changes on the Schedule, Parameters, Output, and Notifications pages.

4. Click Save. The update occurs immediately.

Pausing a Job

To pause a job from running without deleting it, disable the job.

To pause a scheduled job:

1. Open the Scheduled Jobs page for the report.

2. In the row of the job you want to pause, make sure Enabled is unchecked.

To resume a paused job:

1. Open the Scheduled Jobs page for the report.

2. In the row of the job you want to resume, make sure Enabled is checked. When a stopped job is re-enabled, it waits until the next scheduled time to run.

Using the Actifio Report Managerdocs.actifio.com/9.0/PDFs/ReportManager.pdf · The Actifio Report...

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Transcript of Using the Actifio Report Managerdocs.actifio.com/9.0/PDFs/ReportManager.pdf · The Actifio Report...