Using Personal Learning Environments to Support Workplace Learning in Small Companies

Lehrstuhl Informatik 5(Information Systems)

Prof. Dr. M. JarkeI5-FL-MMYY-1 This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.

Using Personal Learning Environments to Support Workplace

Learning in Small CompaniesMiloš Kravčík, Kateryna Neulinger, Ralf Klamma

Advanced Community Information Systems (ACIS)RWTH Aachen University, Germany

[email protected]

ICWL Conference, Rome, October 28th, 2016

http://dbis.rwth-aachen.de/cms/research/MiCIS


http://creativecommons.org/licenses/by-sa/3.0/



mailto:[email protected]


Prof. Dr. M. JarkeI5-FL-MMYY-2

Agenda

Introduction Related Work BOOST Methodology BOOST Technology BOOST Evaluation Conclusion







Introduction

Small enterprises– Represent majority in developed economies– Decreasing participation in VET

Our aim – Web-based learning environment– Considering business critical needs of companies

& target competences of employees– Providing tailored learning solutions







Related Work

Lack of internal capacity and motivation to provide learning opportunities for employees [Johnson 2002]

In SME learning takes place through work processes, is multi episodic, often informal, problem based, takes place on a just in time basis [Attwell 2012]

Training provided through government courses is typically perceived by managers as lacking value in improving business performance [Jones 2013]

SRL skills are important and can be supported by properly designed PLEs [Nussbaumer 2014]







BOOST Approach

BOOST: Business PerfOrmance imprOvementthrough individual employee Skills Training– BeCome methodology – ROLE widget-based technology

Result: Web-based learning environment to support and monitor learning process at the workplace







BOOST MethodologyLearning Phases

1 Planning– Identify critical business goals and competences– Select employees to address them

2a Tutoring– Assign learning resources to competences

2b Learning– Support their learning– Enable searching

3 Reflection– Monitor learning progress of company and employees







BOOST MethodologyData Model & User Roles

Business Goals (BGs)– Critical needs– Project administration– Web development

Learning Indicators (LIs)– Competences– Planning, reporting– Web design, information

architecture Learning Resources (LRs)

– Materials, tools, peers

Manager / Trainer– Specifies company‘s BGs– Assigns BGs to employees– Monitors learning progress– Describes LIs for BGs– Recommends LRs for LIs

Employee– Gets assigned BGs, LIs, LRs– Learns & reflects







BOOST TechnologyManager – Management Area

Widget-based web application, developed with ROLE SDK

Goals: managers specify BGs and assign them Lis with priorities Personnel: managers assign learning goals to employees Progress: shows overall and individual progress of all employees







BOOST TechnologyEmployee – Learning Area

Users can easily adjust the arrangement and functionality of their environments according to their current needs and preferences

Resources: shows LRs assigned to Lis (and BGs) View: displays the selected learning resource for learning Search: allows searching for learning materials in predefined

repositories







BOOST EvaluationGeneral Overview

0

5

10

15

20

Easy to Use Tool User Friendly Interface Graphical Presentation

Online tool rating

Very poor Poor Adequate Good Excellent

Partner Sector / Type of enterprise Companies Participants

DE IT communications - Internet technology 9 13

UK Food - Rural deprived areas 11 22

CZ Production - Engineering and services 12 25

GR Social enterprises 12 25

FR Hospitality & other - Rural deprived areas 11 12

Total 55 97

Kravčík, M., Neulinger, K., & Klamma, R. (2016). Boosting Vocational Education and Training in Small Enterprises. In European Conference on Technology Enhanced Learning (pp. 600-604). Springer.







BOOST EvaluationWorkplace Learning Analytics

Kravčík, M., Neulinger, K., & Klamma, R. (2016). Data Analysis of Workplace Learning with BOOST. Proceedings of the Workshop on Learning Analytics for Workplace and Professional Learning (LA for work).







BOOST EvaluationInterviews in Germany

“BOOST approach is very useful, because I can set the learning goals I need for my employees and see their performance and learning process.”

“Such tool, as a light-weight alternative to a Learning Management System, can be used for planning of learning processes. Provided high-quality learning content is available, the use of such system will contribute to the development of the employees’ skills.”

“There is currently not much support for organizing training in SME, so BOOST is a good start. The problems of SME are very diverse, so the system needs to be even more flexible in terms of adaptability to specific business needs.”







Conclusion

It is pretty challenging to get small companies engaged in evaluation

BOOST approach can be a viable one and has a potential for further improvement

Openness and sharing are not so common in the corporate settings

Means for different levels of privacy have to be provided

BOOST approach is not necessarily restricted on small companies







References BOOST – Business perfOrmance imprOvement through individual

employee Skills Training: http://www.adam-europe.eu/adam/project/view.htm?prj=11063#.WA359sm2LgE

ROLE Software Development Kit: https://github.com/rwth-acis/ROLE-SDK

Other workplace learning projects of our team: Learning Layers – Scaling up Technologies:

http://learning-layers.eu WEKIT – Augmented Reality and Wearable Technology:

http://www.wekit.eu VIRTUS – Virtual VET Centre:

http://www.virtus-project.eu





http://www.adam-europe.eu/adam/project/view.htm?prj=11063#.WA359sm2LgE

https://github.com/rwth-acis/ROLE-SDK

http://learning-layers.eu/

http://www.wekit.eu/

http://www.virtus-project.eu/



Using Personal Learning Environments to Support Workplace Learning in Small Companies

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