Using New Forms of Analytics - Slide Deck

PowerPoint Presentation

Using New Forms of Analytics

Supply Chain Insights LLC Copyright 2016, p. #

Speakers Today

Lora CecereFounder of Supply Chain InsightsKyle Hamm, Chief of Staff to the Chief Supply Chain Officer, Schneider Electric


Business Pain


Descriptors Used by Leaders


Technology Evolution

Operational Investments

Workforce Productivity

Analytics


When you look at these slides, what are your thoughts? How does this fit your current situation?Any insights to share?Questions/Discussion


Evolution of Visibility


The Evolution of the Long Tail


Bullwhip Effect


Evolution of Visibility


Extended ERP Is Not the Answer


The Future: Supply Chain Operating Networks


Gaps in Supply Chain Visibility


A Closer Look at Todays Effectiveness


Where are you on your journey to build network visibility? How would you rate your current capabilities and challenges?What have you learned from your work on the network of network facilitated workshop?Questions/Discussion


Evolution of Horizontal Processes


Supplier Development Current State


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Need for Network Ownership


What is your current state on the development of horizontal processes? Struggles? Achievements?Any insights to share?Questions/Discussion


Making the Digital Pivot


Supply chains that learn as we sleepNetwork of networksDigital manufacturingRedefinition of Service Supply ChainsInteractive UINew business modelsLooking Forward


Confluence of Technologies


Evolution of Analytics


Data Strategy for.

Clouds?Streams?Lakes?


Big Data Supply Chains are Evolving25Challenges:TransactionalTime phased dataStructured Data

SocialChannelCustomer ServiceWarrantyTemperatureRFIDQR codesGPSMapping and GPSVideoVoiceDigital ImagesUnstructured DataSensorDataNewDataTypesVolumeVelocityVariability


Analytics Maturity


Learning a New Language


Why it MattersERPERPERPERPERPERPERPReportingData Warehouse/Relational Database


Use of Hadoop. Data at Rest.ERPERPERPERPERPERPERPReportingNon-relational Architecture with Hadoop


Data Types


Supply Chains Dont Play by the Rules31

But, what if they could?


What have you learned about big data analytics?How are you organizing to take advantage of this opportunity? Any planned pilots or investments planned?Questions/Discussion


Opportunity at the Intersection of the Social and Interest Graph(s)


Newell RubbermaidListening: Newell Rubbermaid

#Future15SB @bwdumars


#Future15SB @bwdumars

Newell Rubbermaid


Listening: Lenovo


0000000CanadaCustomer A calls about a blue screen on a YogaCustomer B posts on Facebook about his X220s AC/DC adapter issuesLarge Enterprise Client experiences 5 keyboard malfunctions in their latest shipment. Complaints received through account executive[Critical Situation]BrazilCustomer F submits a service from on esupport.lenovo.com regarding their W530 hard driveMoroccoCustomers G & H comment on their X220s electrical issues on Twitter.comCustomer I called about Yoga screen issues AustraliaCustomer J write a review on NewEgg.com about AC/DC adapter issues on X220Customer K had an eChat with Lenovo about Yoga screen issuesChinaCustomer L wrote on Weibo about Yoga screen issuesCustomer M calls about a Tablet 8 battery issuesVoice of Customer Comes in Many Forms

USACustomers C & D write X220 product reviews on amazon.com and mention issues with AC/DC adaptersCustomer E posts on forums.lenovo.com that they are experiencing blue screens on their Yoga


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0000000Lenovo

6 recorded issues about X220s AC/DC adapter

5 recorded issues about keyboard issues on X1 Carbon

5 recoded issues about Yoga screen

1 recorded issue about W530 hard-drive

1 recorded issue about Tablet 8 batteryOne Voice A Single View of Perceptual Quality


Synchronize/organize all comments/complains into one voice38

Evolution of Horizontal Processes


The Conundrum


Any plans to deploy sentiment analysis? Any thoughts on the use of unstructured data?Where would you rate your company on its willingness to invest in new technologies?Questions/Discussion


Evolution Based on Cultural Preferences


Wrap-upSupply chains are five years away from learning as we sleep. Stabilize legacy spending.We must learn from the past to unlearn, and then rethink supply chain processes. The starting point is rewiring our brains. Value network automation has great promise: welcome the Network of Networks.


Questions?




About Lora CecereFounder of Supply Chain InsightsLinkedIn InfluencerGuest blog for ForbesAuthor of 4 books: Bricks Matter (2012), Shamans Journal (2014), Supply Chain Metrics That Matter (2014), Shamans Journal (2015)Partner at Altimeter Group (leader in open research)7 years of Management Experience leading Analyst Teams at Gartner and AMR Research8 years Experience in Marketing and Selling Supply Chain Software at Descartes Systems Group and Manugistics (now JDA)15 Years Leading teams in Manufacturing and Distribution operations for Clorox, Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and Procter & Gamble.

Contact Information: Email: [email protected]: www.supplychainshaman.com (15,000 pageviews/month)Forbes: www.forbes.com/sites/loracecereTwitter: twitter.com/lcecere (7,700 followers)LinkedIn: www.linkedin.com/in/loracecere (100,000 followers)LinkedIn Influencer: www.linkedin.com/today/author/446631


Using New Forms of Analytics - Slide Deck

Data & Analytics

Transcript of Using New Forms of Analytics - Slide Deck