Using ArcGIS Online for Meter Replacement Project
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Transcript of Using ArcGIS Online for Meter Replacement Project
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Using ArcGIS Online for Meter Replacement Project
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• Introductions
• Business Drivers
• Solution Overview
– Architecture
– Automation
– Integration
• Workflow & User Interface
• Business Benefits
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Andrew Jack | Memphis Light Gas & Water
• Computer Software Specialist
• Information Services Department
• With MLGW for 8 years
• MLGW Technical Lead for the ArcGIS Online Project
Skye Perry | SSP Innovations
• Principal Consultant
• Esri & Schneider Electric Technical Architect
• Utility-Focused ArcGIS Online Specialty Partner
• Began work with MLGW in 2008
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Meter Replacement Project for Electric, Gas, & Water Meters
• Pilot Scheduled Starting in January 2014
• Pilot included ~60,000 Meters
• Touch point at every meter location
Wanted to gather digital data during installation
• Attribute Information About the Meter
• CIS Identifiers
• GPS Coordinates
• Install Date
• Installer Name
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Wanted Up to 6 Pictures at each Meter Location
• Old Meter
• Empty Socket with Meter Removed
• New Meter After Installation
Desire to Use Lightweight Devices
• Ideally iPads or other Tablets
• MLGW already owned 50 iPhones that could be used
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Use New Data To Enable MLGW Processes & Systems
• Future Service Visits
– Data and pics available in back office prior to site visit/work
• Customer Complaint Management
– Validate the jobsite at completion of work
• Geographic Information System (GIS)
– Meter Points added automatically to ArcGIS/ArcFM
• Customer Information System (CIS)
– Interface to CIS to pass back coordinate information and track
completion progress
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Short Timeframe
• November 2013 – Targeted Project Start
• January 2014 – Ready for Production Pilot
MLGW Evaluated Several Different Solutions
• Originally Looking at non-GIS solutions
– Required New Licensing + Implementation
• MLGW GIS/FIS Team Was Consulted
– Existing Esri ELA for Licensing
– Enterprise Esri Implementation Recently
Completed with ArcSDE and ArcGIS Server
already in place
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MLGW GIS Team Asked SSP for Options
• SSP was just wrapping up a 5 year GIS conversion / rollout
• Implemented Enterprise Solution
• Familiar with MLGW Team and Processes
• ArcGIS Online Expertise at Other Utility Customers
Esri Solution Offered:
• Leverage Existing Investment in Esri GIS Technology
• Licenses covered by ELA
• Allows for a very quick implementation
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MLGW IT Dept. Had Stringent Requirements
• Would not open outside ports to internal servers
• Would not host data in the cloud
• Had a complex DMZ (pretty locked down for a DMZ)
• Did not want authoritative GIS data available via internet
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Architecture Options
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MLGW Final Architecture
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Automation –SSP Nightly Batch Suite
Weekly Report to Management
• Shows meters collected in previous week
• Xls spreadsheet emailed to configured list
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Integration to CIS
Esri Multiversion Views Used to Expose Data
• Electric, Gas, and Water Meter Data
• CIS uses Oracle connection to query meters
GIS
Oracle DB
Customer
Information System
(CIS)
select * from sde.agolelectricmeter_vw;
select * from sde.agolwatermeter_vw;
select * from sde.agolgasmeter_vw;
Match on Premise Number
NAD 83 Stateplane TN X/Y
Latitude, Longitude, etc…
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• Application will be used
to capture GPS
coordinates for all
meters
• Installation Pictures will
be taken for each
service
• Can run on iOS,
Android or Windows
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Order is
dispatched
using Ventyx
Order Routing
Application.
Work the Order
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Technician selects what
service they are installing
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Premise Number and
Service number are
entered from the Mobile
Dispatch order.
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Technician can collect
the point:
• By GPS
• OR can use the
magnifying glass to locate
where the meter is on the
premise
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Collect multiple images
using the iPhone Camera
• Existing Meter
• Open Socket
• New Meter
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Different symbols
show service
locations for
electric, gas and
water at each
premise
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Click on the
service symbol for
more information
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Ticket will show
pictures of installed
meter
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The following key benefits were realized
• Project completed in approximately 2 weeks
• Low cost to implement = significant ROI
• No additional licensing cost
• Architecture met IT standards
• User adoption was easy via Esri iPhone app
• Collected data was accurate
• Collected data was immediately available in back office
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Questions?
Skye Perry
Principal Consultant
SSP Innovations
Andrew Jack
Project Technical Lead
Memphis Light Gas & Water
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Using ArcGIS Online for Meter Replacement Project