Using Analytics to Drive UX Strategy

29
We are PushON The Online Marketing People

description

Simon is managing director of award-winning digital marketing agency, PushON and a founder of the market leading SASCon conference. Since its launch in 2005, PushON has grown into one of the most highly regarded digital agencies in the UK with a team of 25 digital experts and an annual turnover in excess of £1m. With over 20 years worth of experience in the digital sector and an honest, down-to-earth approach, Simon is a regular guest speaker at a range of conferences and events, offering his invaluable insight and knowledge to help brands achieve clear ROI on their digital marketing campaigns.

Transcript of Using Analytics to Drive UX Strategy

Page 1: Using Analytics to Drive UX Strategy

We are PushON The Online Marketing People

Page 2: Using Analytics to Drive UX Strategy

Using Analytics to drive UX Strategy

Page 3: Using Analytics to Drive UX Strategy

What is all this UX Schnizzle

Mcdizzle of which you speak?

Page 4: Using Analytics to Drive UX Strategy

This looks awesome!

This is what the client

wants to see.

Historically…

Page 5: Using Analytics to Drive UX Strategy

If you can all try to buy a

blue jumper please and

complete the survey

Ideally…

Page 6: Using Analytics to Drive UX Strategy

Let’s busk it

Reality…

Page 7: Using Analytics to Drive UX Strategy

UX Design (Top Down Approach)

Analytics (Bottom up Approach)

Page 8: Using Analytics to Drive UX Strategy
Page 9: Using Analytics to Drive UX Strategy
Page 10: Using Analytics to Drive UX Strategy

Key an eye on the blog: http://analytics.blogspot.co.uk/

Loads of great tutorials and insights on

the YouTube channel: http://www.youtube.com/googleanalytics

Page 11: Using Analytics to Drive UX Strategy

Site Speed

Page 12: Using Analytics to Drive UX Strategy

Try the page speed suggestions

Page Speed Score, high score = good, low score = bad

Page 13: Using Analytics to Drive UX Strategy
Page 14: Using Analytics to Drive UX Strategy

Custom Dashboards

Page 15: Using Analytics to Drive UX Strategy

Facts About Visitors Dashboard

Page 16: Using Analytics to Drive UX Strategy

Click the “Save dashboard to your Google Analytics Profile” button

http://www.dashboardjunkie.com/visitor-facts-dashboard

Page 17: Using Analytics to Drive UX Strategy

Make Your Boss Think You’re Clever

Click Create To Install the Dashboard

Select the account to apply the dashboard to

Page 18: Using Analytics to Drive UX Strategy
Page 19: Using Analytics to Drive UX Strategy

Check out:

http://www.google.co.uk/analytics/learn/solutions-gallery.html

http://www.dashboardjunkie.com

http://econsultancy.com/uk/blog/62828-10-useful-google-analytics-

custom-dashboards

http://www.stateofsearch.com/google-analytics-dashboards/

Page 20: Using Analytics to Drive UX Strategy
Page 21: Using Analytics to Drive UX Strategy
Page 22: Using Analytics to Drive UX Strategy

Event Tracking

Track Interactions with elements on page

External Links

Internal Banners

Sign-up, log-in, form submissions

Downloads

Widgets

Videos

Social Sharing Buttons

Form Completion Progress

Page 23: Using Analytics to Drive UX Strategy

Events Flow Report

Page 24: Using Analytics to Drive UX Strategy

Content Experiments

Page 25: Using Analytics to Drive UX Strategy

Content Experiments

Page 26: Using Analytics to Drive UX Strategy

Button Optimizer App from SiteApps

http://siteapps.com/app/button_optimizer-430

Page 27: Using Analytics to Drive UX Strategy
Page 28: Using Analytics to Drive UX Strategy
Page 29: Using Analytics to Drive UX Strategy

Telephone

0844 967 0565

Email

[email protected] Online

pushon.co.uk

Thanks for listening, I hope it was

informative and helpful