Using an EMS to Improve Supplier Performance September 28, 2005 Patti Carrier New Hampshire Ball...

Using an EMS to Using an EMS to Improve Supplier Improve Supplier

PerformancePerformance

September 28, 2005September 28, 2005

Patti Carrier New Hampshire Ball Bearings, Inc.

September 28, 2005 Patti Carrier 2

AgendaAgenda

• About NHBBAbout NHBB• Supplier programSupplier program

– On-site contractorsOn-site contractors– Procurement practicesProcurement practices– Critical suppliers (services)Critical suppliers (services)– Freight carriersFreight carriers

• What’s next?What’s next?– Life cycle assessments and procurementLife cycle assessments and procurement


About NHBBAbout NHBB

• Founded in New Hampshire in 1946Founded in New Hampshire in 1946• Wholly owned subsidiary of NMB Wholly owned subsidiary of NMB

(USA) and Minebea Co., Ltd.(USA) and Minebea Co., Ltd.• Metal finisherMetal finisher• HiTech Division in Peterborough, NHHiTech Division in Peterborough, NH

– GlobalGlobal supplier of precision ball and supplier of precision ball and roller bearingsroller bearings

– Aerospace applications Aerospace applications – Employs 500+ peopleEmploys 500+ people


NHBB’s DriversNHBB’s Drivers• Applications – life criticalApplications – life critical• Our ValuesOur Values

– QualityQuality– IntegrityIntegrity– PartnershipsPartnerships– Learning OrganizationLearning Organization– Social SensibilitySocial Sensibility

• ISO 9001 and 14001ISO 9001 and 14001– Risk ManagementRisk Management


On-Site ContractorsOn-Site Contractors

• Communicate Aspects – Guidelines Communicate Aspects – Guidelines – HVAC maintenanceHVAC maintenance– LandscapingLandscaping

• No lawn chemicalsNo lawn chemicals

– CafeteriaCafeteria• No StyrofoamNo Styrofoam

– Medical servicesMedical services– Forklift PM’sForklift PM’s– Boiler PM’sBoiler PM’s


Procurement PracticesProcurement Practices

• Janitorial suppliesJanitorial supplies– CleanersCleaners

• CapitalCapital• Critical servicesCritical services

– Questionnaires and surveysQuestionnaires and surveys

• NEMA Premium efficiency motorsNEMA Premium efficiency motors• CommoditiesCommodities

– Buy RecycledBuy Recycled


Procurement Practices -Procurement Practices -Buying RecycledBuying Recycled

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1998 1999 2000 2001 2002 2003 2004


Some examples……..Some examples……..

• Business cardsBusiness cards• Company formsCompany forms• Envelopes & letterheadEnvelopes & letterhead• Corrugated cardboardCorrugated cardboard• Packaging containersPackaging containers• Paper towelsPaper towels• Toner and ink cartridgesToner and ink cartridges


Critical servicesCritical services

• P2 questionnaireP2 questionnaire– Recognized value in P2 projectsRecognized value in P2 projects

• Supplier surveySupplier survey– 9 simple questions9 simple questions

• EMS Users groupEMS Users group


EMS Users GroupEMS Users Group

• Selection criteria: Key SuppliersSelection criteria: Key Suppliers– Small businessSmall business– Critical servicesCritical services

• Plating and coatingPlating and coating

– Significant aspectsSignificant aspects

• NHBB partnered with EPA NE and NHDES NHBB partnered with EPA NE and NHDES to provide EMS trainingto provide EMS training– EPA invested $20,000EPA invested $20,000– NHBB offered suppliers “preferred” statusNHBB offered suppliers “preferred” status


Results of EMS ProgramResults of EMS Program

• Supplier projects yielded energy Supplier projects yielded energy savings, water reductions and solid savings, water reductions and solid waste reductionswaste reductions– $280,300/yr cost savings$280,300/yr cost savings

• Environmental benefits – beyond Environmental benefits – beyond compliancecompliance

• Risk reduction in supplier business Risk reduction in supplier business operationsoperations

• Enhanced competitivenessEnhanced competitiveness


Benefits to NHBBBenefits to NHBB

• Risk reductionRisk reduction• Cost controlCost control• Improved supplier performanceImproved supplier performance• Improved partnershipsImproved partnerships

– Preferred suppliers offered new Preferred suppliers offered new opportunitiesopportunities


Freight CarriersFreight Carriers

• SmartWay Transport PartnershipSmartWay Transport Partnership– EPA and freight industry collaborationEPA and freight industry collaboration– Started February, 2004Started February, 2004– Partners are commercial, industrial and public sector Partners are commercial, industrial and public sector

organizationsorganizations

• Commit to reduce GHG emissions and improve Commit to reduce GHG emissions and improve fuel efficiency of ground freight transportationfuel efficiency of ground freight transportation– Bmp’sBmp’s– http://www.epa.gov/smartway/partners.htmhttp://www.epa.gov/smartway/partners.htm

• NHBB uses SmartWay Partners for product NHBB uses SmartWay Partners for product shipments (all outbound freight)shipments (all outbound freight)– All inbound freight currently being reviewed All inbound freight currently being reviewed


Next stepsNext steps

• Life cycle assessmentsLife cycle assessments– Challenges due to our applicationsChallenges due to our applications– Non-product opportunitiesNon-product opportunities


Contact Information:Contact Information:

Patricia CarrierPatricia CarrierMgr., Facilities/EnvironmentalMgr., Facilities/EnvironmentalNew Hampshire Ball Bearings, Inc.New Hampshire Ball Bearings, Inc.HiTech DivisionHiTech Division175 Jaffrey Road175 Jaffrey RoadPeterborough, NH 03458Peterborough, NH [email protected]@nhbb.com

Using an EMS to Improve Supplier Performance September 28, 2005 Patti Carrier New Hampshire Ball...

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